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    CASE STUDY

    Genentechs Work Culture and Practices

    Prepared By:

    Anamika Ray

    Ankur Saini

    Ankur Sharma

    Neha Behnot

    Harender SinghPrerit Sharma

    Presented To:

    Dr. Shalini Khandelwal

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    INTRODUCTION

    Founded in 1976 by Robert A. Swanson and Dr. Herbert W Boyer,considered as the founder of the Bio-technology Industry.

    Headquartered in south San Francisco California U.S.

    Employs more than 1,100 researchers and scientists.

    Focuses its efforts on five disease categories: Oncology, Immunology,

    Tissue Growth and Repair, Neuroscience and Infectious Disease.

    Values are Integrity, Courage and Passion.

    Genentech regularly receives awards and recognition for its overall

    performance as a company, its management, its workplace culture, its

    contributions to the community and its patient advocacy.

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    ROBERT A. SWANSON &

    DR. HERBERT W BOYER

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    BACKGROUND

    In mid 1970 Swanson approached Boyer to explore

    the commercial potential of genetic engineering , this

    led to the formation of GENENTECH.

    The success of GENENTECH encouraged biotech

    researchers to join commercial ventures.

    In 1980 GENENTECH raised $35 million through

    IPO.

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    PROTROPIN growth hormone became the first

    recombinant pharma product to be manufactured and

    marketed by a biotech company.

    In 1990 it completed a $2.1 billion merger with Roche

    Holding Ltd.

    In 2006 it announced Horizon 2010 a new corporate

    growth strategy.

    GENENTECHs revenue in the year 2008 was

    $13,418 millions.

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    ORGANIZATIONALORGANIZATIONAL

    CULTURECULTURE

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    Swanson wanted to create an

    organization that the best scientists in

    the US would want to join.

    He realized that scientists and

    researchers liked to have a certain

    amount of freedom in their work.Therefore, he played an important role

    in fostering elements like freedom for

    employees, flexibility, and informality

    in Genentech's culture...

    Boyer strove to make an

    employee friendly environment,

    and a culture that resembled

    the atmosphere in university

    labs,

    He encouraged researchers atthe co. to publish their research

    discoveries in journals, to

    establish reputation in scientific

    circles

    Robert A. Swanson

    Herbert W. Boyer

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    The culture at Genentech was informal in terms of dress code, titles and

    the office space allocated to executives

    Friday afternoon parties named Ho-Hoswere introduced in the early 80s

    HO-Hos

    Rare at biotech co.,

    Contributed to establish as one

    of the best work places in the

    industry

    Interaction sessions

    Stress busters

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    |DISCRETIONARY TIME}

    Genentech provided its employees with opportunities to dedicate 25%

    of their work time to work on projects of their choice.

    75% assigned work 25% dream projects

    Achieve Career goal

    Work of interest

    Motivated

    Employees Organization

    Significant work result benefits

    No work undergo

    Motivated employees

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    Budget allocations with the involvement of the Researchers

    Project Proposals

    researchers

    Research Review Committee

    (RRC)

    R&D budgets

    Priority of the projects

    Learning opportunities for administrative support staff

    and employees - Administrative Professionals

    Appreciation Day

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    Employees professional growths

    Surveys + training programs

    Development courses for skill enhancement

    Online courses were available to manage time

    Special courses for employees identified for having leadership skills-

    fastracking managers for success

    Work in collaboration

    Emphasized on its motto In Business for Life-to create

    products that would make their patients live better. Thewalls of the office had pictures of patients treated with co.

    products

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    EMPLOYEEPRACTICES

    Respect and fairness towardsall employees

    Supported companionship amongst employees

    Initiatives for Employee friendly environment

    ~Interactive lunch sessions with the senior management

    ~Celebrating together occasions

    HRD introduced web casting within the co. This helped

    connect the top management ,employees and staff together

    Fun culture

    working here has never been just a job because much emphasis is placed on how work

    and personal commitments can coexist

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    EMPLOYEE AWARDS & RECOGNITION

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    Periodic recognition of employees for contribution to the

    organization.

    Cash bonuses called GenenChecks were also awarded

    to teams or individuals.

    Cash bonus was also paid on the referral program.

    T-Shirts and anniversary recognition awards.

    Upon every major achievement, the company held a large party.

    The company provided Stock Purchase Plan.

    Main focus was on science and research and to help

    patients with medical needs.

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    LEADERSHIP Levinson, who succeeded G. Kirk Raab, was more focused on management.

    Sending of quarterly e-mails to employees providing them with various

    information and asking for feedback.

    Levinson used his finance and information technology skills brought the

    company out from a bad phase.

    Apart from Levinson, there were other top executives who were considered as

    effective leaders.

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    |DIVERSITYIN ACTION} PLAN

    Formulation of Diversity in Action plan (DIA) in 2001 for

    recruitment of diverse talent pool. Formation of Diversity NetworkAssociations for support and

    networking activities.

    Launching of Genentech Scholars Program for financially weak

    students.

    In January 2005, four employees were named as DiversityChampions.

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    AT GENETECH

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    Played role in creating informal culture

    Rigorous recruitment procedure for scientists

    No discrimination at workplace

    Low yearly employee turnover rate(5%)

    Positive impact of Orientation program

    Informal meetings It encouraged its employees who had dropped out

    college, to continue

    and complete their studies

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    Offered annual tuition reimbursement of up to

    $10,000 It discovered and nurtured talent internally

    (INTERNAL TRANFER PROGRAM)

    Promotion rate grew from 12.3% in 2001 to more

    than 16% in 2004

    Genentech was largely

    non-hierarchical.

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    Genentech's employee benefits program wasconsidered to be the best in pharmaceutical

    industry

    Working part time-20 hours a week madeemployees eligible for the benefits offered to full

    time employees

    Employees received 12 paid holidays a year

    Guaranteed Ride Home Program

    EMPLOYEE BENEFITS

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    Offered family and child care and working

    mother assistance

    It provided legal adoption assistance of upto $5000

    Offer to choose 3 medical plans

    Corporate bonus program It provided on-site personal banking

    facilities on its campus

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    GENENTECH CULTUREAT RISK ?

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    Since 1990s Genentech had featured on the best employer list of many magzines

    Fortune

    Science

    Working Mother

    Essence

    The company apart from this , Genentech also won many awards for its achievement andwork culture.

    Since its inception company had been keen on recruiting the best academic minds , itwas one of the first companies for which academicians had adopted to work.

    One of the main reasons why Genentech had been able to maintain its work culture wasof its relatively small size . According to some company executives , whatever has beenachieved in terms of employee commitment , satisfaction and loyalty over the years hadbeen possible because Genentech was not a very large company and most employees werelocated in the companys main campus

    The total number of employees at Genentech exceeded 9000 in 2006 and it hadrecruited an average of 150 employees per month. It also anticipated a growth in staffing bymore than 15% by the end of 2006.

    however, Genentech seemed well on its way to becoming a large company and a lot ofaspiring scientists were pursuing carriers in that field. And as Genentech grew and newemployees were recruited , there was the possibility that the company would lose someelements of its much admired culture.

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    Trust and Respect

    Scientific Leadership

    Superior Products and Customer Focus

    Exceptional People Frank Interviewer

    Teamwork and Collaboration

    Open, Direct Communication

    Diversity

    Informal, Enjoyable Environment

    STRENGTHS

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    Grooming scientist at Genentech.

    9000 employees in 2006, but only 1000

    number of sales force.

    Genentechs Product marketed by Roche.

    WEAKNESS

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    Learning opportunity for administrationsupport staff.

    Meeting of new recruits with top level

    company executive. Scholarship program for employees.

    OPPORTUNITIES

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    Pessimistic view of researchers regardingjoining Genentech.

    Growing number of competitors.

    CEO Raab scandal. Government regulations

    THREATS