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Survey Results& Analysis

for

AASHTO 2009 Fall IT Survey (FY2010 IT Survey)

Wednesday, November 04, 2009Pow ered by Vovici EFM

www.vovici.com



Executive Summary

This report contains a detailed statistical analysis of the results to the survey titled AASHTO 2009

Fall IT Survey. The results analysis includes answers from all respondents who took the survey in

the 49 day period from Tuesday, September 15, 2009 to Monday, November 02, 2009.

42 completed responses were received to the survey during this time.



Survey Results & Analysis

Survey: AASHTO 2009 Fall IT Survey (FY2010 IT Survey)

Author: Jan Edwards

Filter: Responses R eceived: 42

1) State or Province:

Those states and agencies who provided responses are denoted in green.

Alabama Kentucky North Dakota Alberta

Alaska Louisiana Ohio British Columbia

Arizona Maine Oklahoma Manitoba

Arkansas Maryland Oregon New Brunswick

California Massachusetts Pennsylvania Newfoundland, LabradorColorado Michigan Rhode Island Northwest TerritoriesConnecticut Minnesota South Carolina Nova Scotia

Delaware Mississippi South Dakota OntarioD.C. Missouri Tennessee Quebec

Florida Montana Texas SaskatchewanGeorgia Nebraska Utah Other

Hawaii Nevada Vermont Idaho New Hampshire Virginia

Illinois New Jersey Washington

Indiana New Mexico West Virginia

Iowa New York Wisconsin

Kansas North Carolina Wyoming



2) Contact Information (Agency Name, Contact Name, and Division must be provideas minimum):

(Removed for publication)

3) Please identify the following additional key personnel:

Technical Support Manager

Tech Support Mgr Telephone Tech Support Mgr Email Address

AK Brian Idzik

AL

Princess

Harper

334‐260‐

5266 [email protected]

AR

Sidney

Foggo

501‐569‐


AZ Tami Price

(602) 712

‐


CO

Marion

McLellan

303 757‐


NC David Dietz

919 707‐


DE Vacant N/A N/A

FL

Wilson

Dilmore

850‐414‐


IA

Barb

Espeland

(515) 239‐


IL

IN

Mike

Jenkins

KS

Sue

Swartzman

785‐296‐


KY Jon Clark

502‐564‐


LA

Tyrone

Carter [email protected]

MD Guy Reihl

410 787‐


ME Eric Erskine

207 624‐


MI

Nathan

Buckwalter,

MDIT

517‐335‐


MN

John

Moreland

651‐366‐


MO Jack Morris 573522‐2624 [email protected]

MS

Denise

Jones 6013597419 [email protected]



MT Jeff Sillick 4064447265 [email protected]

ND

Diane

Gunsch 7013284424 [email protected]

NE Joe Kellner

402‐479‐


NJ Keith Hill [email protected]

NM

Louis Garcia

505‐827‐

5228

[email protected]

NY Pat Canaday

518‐457‐


OH

Aditya

Singhal 614.466.7007 [email protected]

OR

Virginia

Alster

503‐986‐


PA

Mike

DeMatt

717‐787‐


RI

Greg

Fraginis 222‐6935 [email protected]

SC Lee Foster (803)737

‐


TN

Dustin

Heath

615‐253‐


TX Mitch Pope

512‐465‐


VA Pam Tauer [email protected]

VT

Jim Wood,

IT

Infrastrature

808‐828‐

2739

[email protected]

WI

Bonnie

Hauke

608‐266‐


WV

Steve

Kimble 3045589526 [email protected]

WY Dave Birge

307‐777‐


Applications Manager

Applications Mgr Telephone Applications Mgr Email Address

AK Steve Rice

AL

Debbie

Hornsby

334‐242‐


AR

Lesa

Frymark

501‐569‐


AZ

Debra

Stroops

(602) 712‐


CO

Frank

Kerstetter

303 757‐




TX

Tim

Jennings

512‐467‐


VA

Ellett

Pollard [email protected]

VT

Shawn

Nailor

802‐828‐


WI

Diana

Longfield

608‐266‐


WV Sush

Pakvasa 3045589522 [email protected]

WY AJ Myers

307‐777‐


GIS Manager GIS Mgr

Telephone GIS Mgr Email Address AK

Kerry

Kirkpatrick

AL

Tonya

Simonton

334‐260‐

5245

[email protected]

AR

Raymond

Leung

501‐569‐


AZ

Debra

Stroops

(602) 712‐


CO

Tammy

Lang

303 757‐


NC John Farley

919 707‐


DE Don Burris

302‐760‐


FL

Jared

Causseaux

850‐245‐


IA Eric Abrams

(515) 239‐


IL Dan Wilcox 2175240031 [email protected]

IN Joel Bump

KS Brian Logan

785‐296‐


KY Will Holmes

502‐564‐


LA Jim Mitchell Jim.Mitchell@gov

MD

ME

MI

Krisanne

McConnell,

MDIT

517‐373‐


MN

Paul

Weinberger

651‐366‐


MO

Arnold

Williams

573‐751‐


MS

Russell

Cooke 6013597413 [email protected]



MT Vacant

ND Brian Bieber 7013282649 [email protected]

NE Rose Braun

402‐479‐


NJ

Mark

Gulbinsky [email protected]

NM

Don Padilla

NY Kevin Hunt

518‐457‐


OH

Dave

Blackstone

614‐466‐


OR

Dave

Ringeisen

503‐986‐

4171

PA

Frank

DeSendi

717‐787‐


RI Steve Kut 222‐6935 [email protected]

SC

Todd

Anderson

(803)737‐

1383 AndersonRT

TN

Kim

McDonough

615‐741‐


TX

Darryl

Zercher

512‐467‐


VA Joe Pugh [email protected]

VT Rick Scott

802‐828‐


WI Mike

Gilchrist 608‐

267‐


WV

Hussein

Elkhansa 3045589657 [email protected]

WY

Vince

Garcia

307‐777‐


Security Manager Security Mgr

Telephone Security Mgr Email Address

AK

Pat

Monagle

AL

Ron

Neslein 334‐242‐6034 [email protected]

AR

Ron

Mitchell 501‐569‐2040 [email protected]

AZ

Thomas

Branham

(602) 712‐


CO

Thom

Rivera 303 757‐9586 [email protected]

NC

Stratton

Lindley 919 707‐2090 [email protected]



DE

Rhonda

Ringer 302‐760‐2607 [email protected]

FL

Joseph

Cipriani 850‐414‐4011 [email protected]

IA

Deb

Covington

(515) 239‐


IL

IN

Steve

Swinford

KS

Bill

Kritikos 785‐296‐3727 [email protected]

KY

Laura

Noe 502‐564‐8900 [email protected]

LA

John

Jubin [email protected]

MD

ME

MI

Kendra

Silsby,

MDIT 517‐241‐0019 [email protected]

MN

Linda

Dahlen 651‐366‐4034 [email protected]

MO

Victoria

Harding 573‐522‐1345 [email protected]

MS

Denise

Jones 6013597419 [email protected]

MT

Kristi

Antosh 4064446294 [email protected]

ND

Erv

Zimprich 7013283229 [email protected]

NE

Mark

Neemann 402‐479‐3659 [email protected]

NJ N/A

NM

eric

Roybal 505‐827‐5659 [email protected]

NY

Jim

Thurley 518‐457‐2800 [email protected]

OH

Jack

Taylor 614.387.0725 [email protected]

OR

Karina

Stewart 503‐986‐4397

PA

Joyce

Black

717‐787

‐5575

[email protected]

RI

Ernie

Quaglieri 462‐9202 [email protected]

SC

Kem

Dempsey

(803)737‐


TN

Dustin

Heath

TX

Judy B.

Skeen,

P.E. 512‐465‐7491 [email protected]



VA

Jim

Austin [email protected]

VT

WI

Herb

britsch 608‐267‐2097 [email protected]

WV

Fred

Thomas 3045582841 [email protected]

WY

Jason

Miller 307‐777‐3868 [email protected]



4) If the information is readily available, please provide the following high-levelorganizational information for your agency. If development of theinformation requested in this question is too tim e consuming, or you do notknow a particular item, please leave the item blank/ empty.

Number of individuals

within Agency Overall Agency

Operating Budget ($)

Number of Agency IT individuals

providing application development

Number of Agency IT

individuals providing technical

support Overall Agency

IT Operating Budget ($)

Overall Agency IT

Capital Budget ($)

AK 3,738 530,967,900 30 32 17,601,700 650,000

AL 4300 20 million 100 90 200 thousand

AR 3593 303,643,393 16 11 6,055,000 2,300,000

AZ 4800 54 60 9000000

CO 3,300 $860 million 11 71 $14.5 million $1,075,000

DE 2500 $343,875,500 47 48 $8,843,700 $7,788,000

FL 7426 $6.5B 100 200 $42.5M $1.7M

IA 3,489 $332,218,000 67 56 $29,758,000 $4,995,000

ID 1883 10 20

IL 5500 50 20 25,000,000

IN 40

KS 3113 1547486068 58 37 13000000 3000000

KY 4500 1.9B 20 25 28M Multi year

LA 4700 20 19

MB 3,500 17 6 $14,000,000.00

MD

9,024

320

ME 2200 13 13

MI 2900 $3.6B 75 75 $24M $4.5M

MN 5000 2.2 billion 21 200 22 million

MO 6300 $2.88B 45 45 $20M $16M

MS 3500 1.2 billion 20 47 16.2 million 2.1 million

MT 2250 650000000 30 20 10000000 2000000

NC 15,000 4B 243 95 65M ‐

ND 1052.5 10 8 17 million 6 million

NE 2200 693,000,000 20 65 10,600,000 5,100,000

NJ

3500

7

17

NM 2700 $800M 20 50 $18M 0

NY 8000 100 100 30M

OH 6031 2,878,684,628 41 21 25,330,335 3,000,000 ('sh)

OR 4500 $1.5b/yr 120 60 $55m

PA 12,000 > $6B 85 115 Approx $72M Approx $25M

RI 700+ 8 5

SC 5000 1000000000 30 15 11000000

TN 4,500 30 40 33M

TX 14,710 8.1 billion 617 included 186.2 million 105.8 million



above

UT 1670 275300000 30 27 9424600 0

VA 8,000 $3.5 billion 120 25 $70,000 0

VT 1300 9 30 $2m $12m

WI 3500 83 67

WV 5372 1,522,00,00 20 8 3,600,000 7,200,000

WY 2000 16 20

5) Where is control and/ or support of your IT functions located?



6) If your agency outsources its IT functions (seat management, development,operations, etc.) to a centralized agency or to an ou tside/ industry company,how successful is the effort? Please provide additional comments (monetarysavings achieved, etc.) if deemed useful.

Comment Responses:

I was concerned with the switch to centralized e‐mail but it has been working out well for us.

Response time much worse on all centralized functions

Functions that we have outsourced are successful; functions we have centralized (from the DOT) are not very

successful.

Iowa is studying going to a central e‐mail service model, either from an internal provider or SaaS.

telephone maintenance

gets to be very costly

Still requires knowledgeable in‐house staff to particpate in planning, upgrades, change management, monitoring,

etc.



TxDOT has not realized cost savings for outsourced functions. Service has degraded and we have experienced data

loss, poor server monitoring, delays in restoring services, and increased windows for hardware and software

procurements and deployments.

We outsource about 50% of IT development.

The state of Florida is undergoing data center consolidation. Currently at the planning stage.

High price ‐ low customer service levels



7) What key performance indicators (KPI ) does your agency use to gauge ITsupport levels?

Other Responses:

Web activity

Customer satisfaction surveys

Follow

Up

satisfaction

surveys

Application development completion time

None.

customer survey

Restre time

Customer satisfaction surveys;

Satisfaction surveys



8) What type of return on investment (ROI) information does your agencyrequire for new IT purchases / projects?

Other Responses:

Based upon project size and scope

no specific, but ROI is documented

We calculate ROI; not controlling factor

Cost-benefit analysis and life cycle cos

Does project help drive business results

Soft Costs

system specific

ROI, Cost Recovery are'nt equvlnt. terms

generally determine ROI inform user

we use roi as a factor in selecting proj



ROI required for projects over $1M.

No formal reqmt - Prioritize ROI & Value

ROI is dependent on life cycle analysis

We do Cost/Benefit -not particularly ROI



9) If your agency requires ROI information, are "soft" costs (time savings inwork producti on, convenience to customer base, e.g.) allow ed in thecalculations?



10) Please list the top one or tw o IT application development orimplementation projects your agency plans to undertake in the next 1 - 2years:

Project 1 Description Project 2 Description

Implement changes in State Peoplesoft ERP system to

meet specific DOT requirements

Right of Way workflow and document management

system.

conprehensive project tracking package construction management

Rewrite of Electronic Accident Form and Accident Records

System

Implementation of a workflow solution for our Highway

Improvement Programming Request form

DMV Workflow system, contracted out MAT, asset management system as an enterprise

application

New state‐wide ERP system. Migration off legacy systems.

New Vehicle

Registration/titling

system.

25M

project

3 yr

duration, .net,c#, Web Based. 3M contractor. Right of Way system. Internal, .net, c#, web based.

Driver License Security Improvements Wis. Motor Carrier Registration systems

Bridge Management System Implementation

On‐Line Bid Submission application. This includes on‐line

advertising, letting and bid‐tabs publication.

Statewide Intelligent Transportation System (ITS)

Management Software (SIMS) Project – The SIMS project

provides the Iowa DOT with an integrated, statewide

Intelligent Transportation Systems (ITS) software solution,

as part of an Advanced Traffic Management System

(ATMS). This

system

provides

remote

control

of

devices

such as cameras, changeable message boards, and

highway advisory radios for current and planned ITS

deployments.

IAPS –Iowa Automated Permitting System – IAPS will be a

web based application that automates the request and

review process for issuing oversize/overweight permits.

IAPS will include functionality from our legacy system of

receiving permit requests via fax and the web, managing

the issuing permit process, billing and reporting

capabilities.

IAPS

will

also

include

the

following

enhancements: automated routing for oversize/overweight

loads, allow web users to manage their own account data

and self issue permits, give all users involved in the

approval process access to permits that requires their

review, and expanded billing and reporting features.

Implement Bid Express. Rewrite District Bookkeeping System.

SiteManager Implmentation. Migration from our current

inhouse developed Construction Management system

over to the SiteManager application.

Roadway Inventory

SAP / Agile Assets implementation Trns.port CRLMS

Business Intelligence

system

Talent

Management

Suite

PIMARS‐ Project Information Management and Reporting

System

AMMO‐ Accountability in Maintenance Management

Operations.

HR Integrated Data ‐‐integrate multiple disparate HR

applications and databases such that users enter data

once and can report across multiple data.

Real Estate Mgmt System ‐‐system to manage Right‐of ‐

Way parcels statewide, using county and MoDOT data,

giving graphical, map based input/output capabilities

Business Intelligence None

Asset Management ‐ comparing Tier I (roads & bridges),

Tier II, and Tier III to determine best use of expenditure.

Travel Information Map ‐ combining multiple layers to one

centric map.

Project Delivery and Development Reporting System. Automated Traffic Management System. Will support



Includes ARRA reporting, for stimulus projects, eventually

extended to all PennDOT project; also includes project

delivery metrics, cash flow and business intelligence

components.

interconnectivity for all regional Traffic Management

Centers and ITS devices, which currently operate

independently and on diverse software and hardware

infrastructures.

IT Assest Management

Data Mart Development ‐ This initiative integrates data

from several mainframe databases into a user friendly

format. It gives users the capabality of running their own

queries and

reports.

Traveler Service Portal ‐ This initiative will provide a wide

range of services to people who commute and simply

travel through Illinois.

Implement Web based Transport tools. Move from MicroStation/V8 to MicroStation/XM.

DMV Technology Modernization Electronic Toll Collection System Replacement

BI replacement Web Transport

FINESS ‐ Capital Improvement Financial System (Federal

Billing)

GIS Web Framework. Develop a programming framework

for incorporating mapping and spatial functionality into

existing MaineDOT applications and to streamline the

process of building new mapping applications.

Enterprise Content Management Data Integration/Business Data Warehouse

Enterprise Asset Management NYS Financial Management System

HOV tolling.

Enhancements to Datawarehouse and integrating of

application systems throughout UDOT. Higher integration

with other state agencies.

DMV System Upgrade ‐ Mainframe migration. New Highways Pavement and Maintenance Management

system.

continued development of the Integrated Transportation

Management System

continued development of the Highway Maintenance

Management System

Enterprise Financial Management System Highway Performance Management System

Data Center Migration ‐ Migrate NJDOT specific hardware

to the

Centralized

State

IT

environment.

Transportation Management System Data

Integration/DataWarehouse‐ Integration of 8

Transportation Management

Systems

into

the

DataWarehouse

Transportaion Operation Center, this is consolodating all

of our dispatch center software packages into one overall

integrated system

Transinfo, this is implementing Exors's asset management

system into ODOT and allowing us to retire two legacy

asset management systems.

Installation of ITS cameras statewide GIS points and implementation

Routebuilder replacement‐ this replace a legacy system

that provides inter and intra state permitting for over the

road truckers.

Program & Project Management System ‐ this will replace a

legacy system that tracks pre‐construction work tasks.

TxDOT is participating in a statewide ERP effort led by the

state comptroller. For more information see

http://www.texaserp.org/.

TxDOT has a major initiative underway to increase

transparancy on department operations to citizens, state

leadership, legislators,

and

other

stakeholders.

Michigan Transport Routing & Internet Permits (MiTRIP) ‐

Application that will provide the department increased

ability to process and manage oversize/overweight

transport permits.

FieldManager Rewrite ‐ Rewrite the application to

automate the approval process for certain FieldManager

reports to include the Construction Pay Estimate Report,

Contract Modification and Contractor Performance.

National Pollutant Discharge Elimination System (NPDES)

Inspection Report (MDOT form 1126) in addition to

significant user suggested enhancements will be included.

Upgrade of Oracle E‐business suite financials

REAL ID/PASS ID Falcon ‐ Document Management implementation state



wide

New Cash Forecasting System New Intermodal Management System

Enterprise Content Management Data Integration, Data Warehousing

Marine Highway (Ferry) Reservation System Document Management

SiteManager for Materials and Test Statewide Environmental Management System



11.1) Application Development

Comment Responses:

right of way system

Human Resources

Datawarehouse, apps. integration

HPMS Federal Reporting SystemMarine Highway (Ferry) Reservation System



12) Please list the top one or tw o IT infrastructure projects your agency plansto undertake in the next 1 - 2 years.

Project 1

Description

Project 2

Description

VOIP Upgrade server/SAN hardware

Server Virtualization Windows & Upgrade

Office 2007 VM, blade technology

New off ‐site disaster recovery site. Continued build‐out of our ITS systems.

Continued Virtualization Disaster recovery

Server Co‐location

This is now a centraized function, not in DOT's control. This is now a centraized function, not in DOT's

control.

Desktop / Application Virtualization ‐ Compare Microsoft's

desktop virtualization solution as a replacement for Citrix.

Implement winning solution in a server cloud that will support

300 thin client desktops and 1500 desktop users.

WAN

Optimization

and

Upgrade‐

Convert data

lines

from Frame Relay and ATM to Ethernet, replacing

and upgrading older router equipment. Install

Riverbed WAN optimization devices at all large

offices statewide. Install client WAN optimization as

needed.

Upgrade backbone network to 10 GB Ethernet. Implement virtual servers.

Server Consolidation Deployment for the Cleveland/Akron ITS

Server Consolidation Network Upgrade

Server upgrades Office 2007 upgrade

Virtualization VMware Cisco Network Upgrade

Next Generation Desktop (NGD) ‐upgrade 5200

Desktops/Laptops to Windows7, Active Directory 2008, SCCM,

Office 2007 and a first time implementation of Sharepoint 2007,

all enterprise‐wide.

Enterprise‐wide Voice Over IP (VOIP)deployment.

SAP expansion

None due to budget situation and IT consolidation

throughout the Executive Branch.

VoiP and Windows XP to Windows 7 AVL and camera increasement

Statewide Connectivity for TMC's. Includes network solution to

run on Commonwealth network, or build separate; also includes

video distribution and sharing policies and solution.

Web Services for Law Enforcement. Will implement

web service solution to provide driver and vehicle

information to law enforcement entities; includes

replacement of interface to legacy DL and VR

mainframe systems.

Mainframe Upgrade Data Storage Technology Upgrade

Roadway Weather Information Systems VOIP

Implement the Primavera software. Install and Configure updated Engineering Plotters.

Server Consolidation/Virtualization Computer Room Upgrade

New Content Management Environment

Server Migration project ‐ migrate over half the MeDOT Oracle

databases into an Oracle RAC environment.



Desktop Operating System Upgrade Server Virtualization

Consolidation and virtualization of all servers in the State. Integration of data, voice, video networks.

Migration to MPLS on statewide network

continued deployment of a new statewide network

infrastructure in conjunction with the new traffic engineering

system Intelligent Transportation System(cameras,signs,traffic

counters, centralized traffic controllers, tmcs)

complete development of agency Hot Site/ recovery

site.

IT Infrastructure

Transformation

Datacenter Migration/Consolidation

Upgrade network wiring from Category 2 to Category

5e in a local facility.

PC Encryption Windows 7 and Office 2010

VOIP Virtualization

Data Center Consolidation

Texas outsourced server support functions to IBM. In the near

future, TxDOT's servers will be migrated to two central state

data centers. The impact on application performance and

network loads are critical factors that have not been fully

analyzed or

addressed.

TxDOT is reorganizing central and field support

functions. Work loads are expected to be distributed

across virtual teams working in virtual office

environments. This is expected to place a much

greater load on TxDOT's WAN and could lead to

major WAN redesign.

Michigan/1 Active Directory Office Platform Technology (M/1)‐

Move the department to the consolidated enterprise

(statewide) environment which will provide new and more

standardized server and desktop computing as well as

streamlined training, procurement and support services.

Systems Access Manager, aka Identity Management

(SAM/IME)‐ Establish a single/common standard

identity managemement solution across the entire

MDOT enterprise to manage user authentication

and/or user access to all new and existing business

applications.

Exchange Server Enterprise Backup Solution/Disaster Recovery

Moving to virtual environment ‐ XEN server Email replacement ‐ may be centralized at the state

Statewide E‐mail consolidation Statewide data center consolidation

Server Computing

Virtualization

upgrade servers for database and web services upgrade servers for file and print services

Remote Disaster Recovery site implementation



13.1) Infrastructure

Comment Responses:

Disaster Recovery

800 MHz Radio

Help with Project Tracking.

Facility Upgrade

security

SECURITY*** for Project 2



14) Does your agency have a need for new application development oracquisit ion in any of the following business areas?

Other Responses:

Sharepoint implementation across enterprise.

MS Accountability and Transparency Act



15) Is your state considering or pursuing application hosting (software as aservice) for critical line of business appli cations?



16) Is your agency facing software procurement restrictions as a result of Section 508 compliance laws and/ or policies?



17.1) Database(s)



17.2) Database(s)



18) Please describe any major changes in database platforms anticipated byyour agency. Also, please include any supported and/ or preferreddatabases omitted from the above question.

Please describe any major changes in database platforms anticipated by your agency. Also, please include any supported and/or preferred databases omitted from the above question.

We will be moving our remaining LAN databases from DB2 to SQL. One of our last moves will be when the TRNSPort

suite of products is finally moved to SQL.

We are working to completely migrate from DB2.

Slow migration to SQL Server since we have pretty well become a MS environment. Oracle will continue to be

supported.

Migration off Filehandler (an in‐house developed DBMS). Migration off IMS (legacy applications are gorwing

risk/concern.)

No changes planned.

CA‐IDMS installation is being sunset over the next 6 years. No new development on the platform. _DB2 will be sunset

in 2 years.

We support CA Datacom on the mainframe.

Migration from Sybase SQL Server over to Microsoft SQL Server

Increased use of Microsoft SQL Server, will continue to use DB/2 and Oracle.

Change to Microsoft SQL Server.

We are moving from IBM AIX server based Oracle DB's to Intel Linux Oracle RAC

No changes planned.

We still have a number of legacy IMS databases which we support, but will not further develop. We intend to replace

these databases with a relational database through planned re‐engineering projects over the next five years.

None

None

adabas/natural for existing mainframe applications

No major change in db strategy: Major systems will use Oracle, all others will use MS SQL Server

TxDOT's primary mainframe database is ADABAS.

Migrate Oracle to SQL



19) When does your agency intend to util ize 64 bit processing for desktops?

Comment Responses:

A few workstations will be put into production before July 2010. All new systems rolledout in FY11 will be 64 bit.

64-bit is being used on CADD desktops only at this point. We have no plans for non-

CADD desktops.



20) When does your agency intend to implement W indows 7?

Comment Responses:

Consolidated central control.

A few workstations will be put into production before July 2010. All new systems rolled out in FY11 will be Windows

7.

1st qtr 2011

Desktop OS and office suite upgrades are planned for FY 2011.



21) Which server operating systems are being supported by your agency?Which products are preferred by your agency?

Comment Responses:

Central support on unix servers

VMS

Windows Server

2000

‐which

is

being

discontinued

Windows 2000



22.1) Production



22.2) % of Production Servers Virtualized



22.3) Test/ Development



22.4) % of Test/ Development Servers Virtualized



23) What solution are you basing your virtualization strategy on? (check allthat apply)

Other Responses:

Virtual Iron

We are evaluating leading solutions.

AIX LPARS

(but

moving

all

to

VMWare

Hyper ‐ V

Citrix

Citrix Xen Server

Sun



24) What new or emerging technologies do you foresee occurring orimplementing in the near future?

What new

or

emerging

technologies

do

you

foresee

occurring

or

implementing

in

the

near

future?

Sharepoint or workplace collaboration.

none

Tapeless backup, SAN mirroring, Riverbed WAN Optimization, wake on LAN

Cloud computing shows some promise if concerns can be worked out.

Increased use of mobile devices for maintenance activities.

1. Click Once 2. Smart Client 3. Model view content (MVC)

Cloud Computing Unified Communications Sharepoint‐Email integration Mobile applications development

4G Wireless will provide greater opportunities with Video Streaming.

Wider use

of

wireless

devices

such

as

wireless

laptops

and

Black

‐berries.

Generally speaking, we don't deploy new technologies. We prefer to wait until technologies have been proven, are

stable, and are less expensive to implement.

A continued shift from Client/Server to Thin Client WEB. MS Sharepoint.

VoIP, desktop virtualization

Sharepoint Collaboration

Business Intelligence

1. Point‐to‐point wireless with ITS. 2. Cellular modems using 4G. 3. Tracking equipment with GPS. 4. Creating models

to support automated machine guidance.

Email Archiving

desktop virtualization; application virtualization

Our hands are tied by our oversight agency standards. Also budget constraints make new technology rather

unattractive at this time.



25) Are you using or considering using web 2.0 social networking technologiesto disseminate information either internally or externally?



26) If so, which social network ing technologies are you using? (Choose all thatapply)

Other Responses:

Our own online community

Google is not a SN, but using in prodctn

SharePoint

and

Wiki

for

internal

use

Flickr



28) Are you designing or modifying applications for mobile devices?



30) If AASHTOWare w ere developed using LDAP for authentication, wou ld itpresent a problem to your agency?

Comment Responses:

Prefer kerberos for authentication

KYTC uses AD, prefer single signon

Not

enough

room

to

comment.

Would prefer AD, but if LDAP ties, OK

Depends on the design and implementation



32) Please provide any additional information or comments desired; include anyadditional topics/ questions that you would like to see added or changesyou w ould like to see incorporated into this survey.

Please provide any additional information or comments desired; include any additional topics/questions that you would like to see added or changes you would like to see incorporated into this survey. None..

Comments for #30: LDAP compatibility will be mandatory for all Iowa applications which have users who log in from

outside the agency and the preferred method for all users inside the agency.

N/A

None.

NA

AASHTOWare projects should be awarded through an RFP process to ensure competitive pricing and to eliminate

vendor complacency.

Item#1‐ Question #4 needs to ask about the number of non‐State staff (contractors or outsourced) used to augment

State IT staff to get a true picture of IT staffing resources. Also, More and more IT costs are embeded in a centralized

rate so direct capital costs are very limited and hard to identify.

Generated: 11/4/2009 12:16:01 PM

fy2010 asis it survey results

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