fvp-10 hardware manual

7/29/2019 FVP-10 Hardware Manual

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Hardware Manual

THERMAL PRINTER

FVP10 SERIES



Trademark acknowledgments

FVP10: Star Micronics Co., Ltd.

Notice

• All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express

permission is forbidden.

• The contents of this manual are subject to change without notice.

• All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press.

However, should any errors be detected, STAR would greatly appreciate being informed of them.

• The above notwithstanding, STAR can assume no responsibility for any errors in this manual.

© Copyright 2010 Star Micronics Co., Ltd.

Federal Communications CommissionRadio Frequency Interference

Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this devicemust accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to providereasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequencyenergy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residentialarea is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.ThisstatementwillbeappliedonlyfortheequipmentsmarketedinU.S.A.

FCC WARNING

Changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.For RF interference suppression, if a ferrite core is provided with this device, afx it to the interface cable.

Statement of The Canadian Department of Communications

Radio Interference Regulations

This Class A digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.TheabovestatementappliesonlytoequipmentsmarketedinCanada.



TABLE OF CONTENTS

1. Unpacking and Installation ...................................................................................... 1

1-1. Unpacking........................................................................................................................... 1

1-2. Notes about Installation ...................................................................................................... 1

2. PartsIdenticationandNomenclature ................................................................... 2

3. Setup ............................................................................................................................ 3

3-1. Connecting the Interface Cable to the PC .......................................................................... 3

3-1-1. Parallel Interface Cable ......................................................................................................3

3-1-2. RS-232C Interface Cable ...................................................................................................3

3-1-3. USB Interface Cable ..........................................................................................................3

3-1-4. PoweredUSB Interface Cable ............................................................................................4

3-1-5. Ethernet Interface Cable ....................................................................................................4

3-2. Connecting the Interface Cable to the Printer .................................................................... 5

3-2-1. Parallel Interface Cable ......................................................................................................5

3-2-2. RS-232C Interface Cable ...................................................................................................6

3-2-3. USB Interface Cable ..........................................................................................................6

3-2-4. PoweredUSB Interface Cable ............................................................................................7

3-2-5. Ethernet Interface Cable ....................................................................................................8

3-3. Installing the Printer Software .......................................................................................... 10

3-4. Connecting the AC Adapter .............................................................................................. 11

3-5. Turning the Power On ...................................................................................................... 12

3-6. Attaching the Switch Cover.............................................................................................. 12

3-7. Connecting to a Peripheral Device ...................................................................................13

4. LoadingPaperandConguringtheCutter........................................................... 14

4-1. Loading a Paper Roll ........................................................................................................14

4-2. Changing the Paper Width ................................................................................................ 15

4-3. Changing the Paper Thickness .........................................................................................16

4-3-1. Setting the Tension Lever Position ..................................................................................16

4-3-2. Setting the Slide Lever Position .......................................................................................17

4-4. Changing the Cutter Mode ............................................................................................... 18

5. Consumable Parts and AC Adapter ....................................................................... 21

5-1. General Thermal Paper Roll ............................................................................................. 21

5-1-1. Paper Roll Specications .............................................................................................21

5-1-2. Recommended Paper Roll............................................................................................21

5-1-3. Effective Print Width ....................................................................................................22



5-2. Thermal Label Paper Roll (Tack label paper and full-face thermal label paper) ............. 22

5-2-1. Paper Roll Specications .............................................................................................22

5-2-2. Recommended Paper Roll............................................................................................22

5-2-3. Effective Print Width .......................................................................................................23

5-3. AC Adapter (Option) ........................................................................................................24

6. Control Panel and Other Functions ....................................................................... 25

6-1. Control Panel .................................................................................................................... 25

6-2. Errors ................................................................................................................................25

6-3. Self-Printing ..................................................................................................................... 26

6-3-1. Test Printing ...................................................................................................................26

6-3-2. Hexadecimal Dump Mode ...........................................................................................26

6-4. Adjusting Sensors .............................................................................................................27

6-4-1. PE and BM Sensor Adjustment Mode........................................................................27

6-4-2. NE Sensor Adjustment Mode ......................................................................................28

7. Adjusting the Near-End Sensor .............................................................................. 30

8. Speaker ...................................................................................................................... 31

8-1. Speaker Specications...................................................................................................... 31

8-2. Adjusting the Volume ....................................................................................................... 31

8-3. Speaker Jack ..................................................................................................................... 31

8-4. Audio Error Messages ...................................................................................................... 32

9. Preventing and Removing Paper Jams .................................................................. 33

9-1. Preventing Paper Jams ...................................................................................................... 33

9-2. Removing Paper Jams ...................................................................................................... 33

9-3. Releasing the Cutter Lock ................................................................................................ 33

10. Maintenance ............................................................................................................. 34

10-1. Thermal Head ................................................................................................................... 34

10-2. Platen Rubber Roller ........................................................................................................35

10-3. Paper Holder ..................................................................................................................... 35

10-4. Sensors and Their Surrounding Area ................................................................................ 35

11. Specications ............................................................................................................ 36

11-1. General Specications ...................................................................................................... 36

11-2. Auto Cutter Specications................................................................................................ 3711-3. Interface Specications .................................................................................................... 37

11-4. Power Supply Specications ............................................................................................ 37

11-5. Environmental Requirements ........................................................................................... 38



11-6. Reliability Specications.................................................................................................. 38

11-7. Black Mark Specications................................................................................................ 39

12. DIP Switch Settings .................................................................................................. 40

12-1. Parallel Interface Model ................................................................................................... 41

12-2. RS-232C Interface Model................................................................................................. 42

12-3. USB and PoweredUSB Interface Model .......................................................................... 44

12-4. Ethernet Interface Model .................................................................................................. 45

13. Parallel Interface ...................................................................................................... 47

14. RS-232C Interface .................................................................................................... 48

14-1. RS-232C Interface Specications.....................................................................................48

14-2. Connector and Signal Name ............................................................................................. 48

14-3. Cable Connections ............................................................................................................50

15. USB and PoweredUSB Interface ............................................................................ 51

15-1. USB and PoweredUSB Interface Specications ..............................................................51

15-2. Connector and Signal Name ............................................................................................. 51

16.EthernetInterfaceSpecications............................................................................ 52

17. Peripheral Drive Circuit .......................................................................................... 53

18. Memory Switch Settings .......................................................................................... 55

19. Release History ......................................................................................................... 56



- -

1. Unpacking and Installation

1-1. Unpacking

After unpacking the unit, check that all the necessary accessories are included in the package.

1-2. NotesaboutInstallation

1. Placetheprinteronarm,leveldesktop.

2. Donotinstalltheprinterwhereitmaybecomeunstableifitsfrontcoverwerepulledout.

Theprintermayfallandcauseinjury.

Ifyouneedtoinstalltheprinterinsuchalocation,xitinplace.

3. Donotinstalltheprinterwhereanexcessiveamountofmoisture,dust,oilymist,orironispresent.Doingsomayresult

inmalfunction,re,orelectricshock.

4. Whenplacingobjectsontopoftheprinter,besurethattheforceappliedtotheprinterdoesnotexceed32.7N(3kgf).(Make

surethattheloadisnotconcentratedonthefrontsectionoftheprinter.)

5. Usetheprinterwithinboundariesindicatedintheenvironmentalrequirements.Evenwhentheambienttemperatureand

humidityarewithinthespecications,avoidradicalchangesinenvironmentalconditions.

WARNING

4 Shutdownyourequipmentimmediatelyifit producessmoke,a strangeodor,or unusualnoise.Immediatelyunplugthe

equipmentandcontactyourdealerforadvice.

4 Neverattempttorepairthisproductyourself.Improperrepairworkcanbedangerous.

4 Neverdisassembleormodifythisproduct.Tamperingwiththisproductmayresultininjury,re,orelectricshock.

Switch cover

CD-ROM

Printer

Setup sheets

Thermal paper roll

USB cable



- -

2. Parts Identication and Nomenclature

DC24V

DC

24V

DK

If you install an optional interface board, you can connect

the printer to a host computer through a cable.Connects to peripheral devices

such as cash drawers.

Do not connect this to a telephone

line.

Connects to an optional AC

adapter.

Power switch

Cover open lever

Control panel

Pull the cover open lever toward

you to open the front cover.

Features LEDs that indicate

printer status and a button for

operating the printer.

Turns the printer on

and off.

Peripheral drive connector Power connector

Front cover

Open to replace paper.

Do not open while printing.

Connects to a host computer

through a USB cable.

USB port

Connects to a speaker.

Speaker jack

Optional interface board connector



- -

3. Setup

3-1. ConnectingtheInterfaceCabletothePC

3-1-1. ParallelInterfaceCable

ConnecttheparallelinterfacecabletoaparallelportonyourPC.

3-1-2. RS-232CInterfaceCable

ConnecttheRS-232CinterfacecabletoaRS-232CportonyourPC.

3-1-3. USBInterfaceCable

ConnecttheUSBinterfacecabletoaUSBportonyourPC.

Accessory:USBcable1.8MTSP1(P/N:30729100)



- -

3-1-4. PoweredUSBInterfaceCable

Toprotecttheprinterfromelectromagneticinterference,afxtheferritecorethatcamewiththeoptionalPoweredUSBin -

terfaceboardtothecable.Then,connectthecabletoaPoweredUSBportonyourPC.

Note:TheoptionalPoweredUSBcablehasbeendesignedspecicallyforthisprinter.

OtherPoweredUSBcablesmaynotmeettheEMCtechnicalstandards.

Option:PoweredUSBcable1X8LNL1.2M(P/N:30729130)

Star-recommendedPCIcard:PCIto4PortPoweredUSBCard(Model:301-1150-01;manufacturer:Digi)

3-1-5. EthernetInterfaceCable

Toprotecttheprinterfromelectromagneticinterference,affixtheferritecorethatcamewiththeoptionalEthernetin -

terfaceboardtothecable.Then,connectthecabletoanEthernetportonyourPC.

3.5 cm

(maximum)

Pull and cut

Pull and cut

3.5 cm

(maximum)



- -

3-2. ConnectingtheInterfaceCabletothePrinter

Onlya USBcableis provided.If youareusinganothertypeofcable,obtainacablethatmeetstheprinterspecications.

Becausetheappropriateinterfacecablediffersdependingonthesystemthatyouareconnectingtheprinterto,contactyour

dealerifyouareunsureaboutwhatcabletouse.

Beforeconnectingordisconnectinganinterfacecable,besuretoremovetheACadapter’spowercableplugfromthe

outlet.

CAUTION:Donotconnectmovethanoneatanygiventime.

3-2-1. ParallelInterfaceCable

Youdonothavetoafxaferritecoretoaparallelinterfacecable.

Toconnectaparallelinterfacecable,followtheinstructionsgivenbelow.

(1) MakesurethattheACadapter’spowercableplugisnotconnectedtotheoutlet.

(2) Connecttheinterfacecabletotheconnectorontheparallelinterfaceboard,andfastentheconnectorclasps.

Parallel interface cable



- -

3-2-2. RS-232CInterfaceCable

YoudonothavetoafxaferritecoretoanRS-232Cinterfacecable.

ToconnectanRS-232Cinterfacecable,followtheinstructionsgivenbelow.


(2) ConnecttheRS-232CinterfacecabletotheconnectorontheRS-232Cinterfaceboard,andtightentheleftandrightcon-

nector screws.

3-2-3. USBInterfaceCable

YoudonothavetoafxaferritecoretoaUSBinterfacecable.

ToconnectaUSBinterfacecable,followtheinstructionsgivenbelow.

Accessory:USBcable1.8MTSP1(P/N:30729100)


(2) Asshowninthegure,connecttheUSBinterfacecabletotheUSBinterfaceconnector.

RS-232C interface cable

USB interface cable



-7-

(3) Passthecablethroughthecablehook.

3-2-4. PoweredUSBInterfaceCable

CAUTION:TheoptionalPoweredUSBcablehasbeendesignedspecicallyforthisprinter.

OtherPoweredUSBcablesmaynotmeettheEMCtechnicalstandards.

Toprotecttheprinterfromelectromagneticinterference,afxtheferritecorethatcamewiththeoptionalinterfaceboardtothe

cable.Toconnectthecable,followtheinstructionsgivenbelow.

(1) Turnthepowerswitchoff.

(2) IftheACadapterisconnected,removethepowercableplugfromtheoutlet,andthenremovetheplugfromtheprinter’s

power connector.

CAUTION:DonotconnecttheACadapterwhilethePoweredUSBcableisconnected.Doingsomayresultinmal -

function.

(3) AfxtheincludedferritecoretothePoweredUSBcableasshowninthegure.

Option:PoweredUSBcable1X8LNL1.2M(P/N:30729130)

(4) Passthefastenerthroughtheferritecore.

(5) LoopthefasteneraroundthePoweredUSBinterfacecable,andlockit.

Usescissorstocuttheexcesspartofthefastener.

DC24V

Ferrite core

PoweredUSB cable

3.5 cm (maximum)

Pull and cut

Cable hook



- -

(6) ConnectthePoweredUSBinterfacecabletotheconnectoronthePoweredUSBinterfaceboard.

3-2-5. EthernetInterfaceCable

Toprotecttheprinterfromelectromagneticinterference,afxthetwoferritecoresthatcamewiththeoptionalEthernetinter -

faceboard,oneontheprinterendofthecableandtheotherontherouter(hub)end.Followtheinstructionsgivenbelow.


(2) Asshowninthegure,afxtheferritecorestotheEthernetcable.

(3) Passafastenerthrougheachferritecore.

(4) LoopthefastenersaroundtheEthernetinterfacecable,andlockthem.Usescissorstocuttheexcesspartsofthefasteners.

Ferrite core

Pull and cut

3.5 cm

(maximum)

PoweredUSB

interface cable

Ethernet cable



- -

(5) ConnecttheEthernetinterfacecabletotheconnectorontheEthernetinterfaceboard.

100/1

0BAS

E

S W

Ethernet

interface cable



- 0 -

3-3. InstallingthePrinterSoftware

Thissectiongivesinstructionsforinstallingtheprinterdriverandutilitysoftware,whichareonthesuppliedCD-ROM.

ThefollowingWindowsversionsaresupported.

ForMacintoshandLinux,refertothesoftwaremanualintheMacfolderorLinuxoftheCD-ROM.

• WindowsXP(ServicePack2orlater)

• WindowsVista32-bitand64-bit• Windows732-bitand64-bit

(1) TurnyourPContostartWindows.

(2) InsertthesuppliedCD-ROM(DriversandUtilities)intotheCD-ROMdrive.

(3) Followtheinstructionsthatappearonthescreen.

(4) Whenthedialogboxshowninthegureappears,theinstallationiscomplete.Click“Finish”.

Thiscompletestheinstallationoftheprintersoftware.

IfamessageappearspromptingyoutorestartWindows,doso.

Note: Thedialogboxthatappearsvariesdependingonyourenvironment.



- -

3-4. ConnectingtheACAdapter

Note:BeforeconnectingordisconnectingtheACadapter,makesurethattheprinterandallthedevicesconnectedtoitare

turned off.

Thenremovethepowercordplugfromtheoutlet.

(1)ConnecttheACadaptertothepowercable.

Note:TheoptionalACadapterhasbeendesignedspecicallyforthisprinter.

OtherACadaptersmaynotmeettheEMCtechnicalstandards.

Option: PS0A-B

(2)ConnecttheACadaptertotheconnectorontheprinter.

(3)InsertthepowercableplugintoanACoutlet.

CAUTION When disconnecting the cable, take hold of the cable connector to

pull it out. Releasing the lock makes it easy to disconnect the con-

nector.

Pulling the cable excessively could cause damage to the connector.



- -

3-5. TurningthePowerOn

Connectthepowercordaccordingtotheinstructionsinsection3-4,“ConnectingtheACAdapter”.

Turn on the power switch on the front of the printer.

ThePOWERlamponthecontrolpanelwilllight.

CAUTIONWerecommendthatyouunplugtheprinterfromthepoweroutletwheneveryoudonotplantouseitforlongperiods.

Becauseofthis,youshouldlocatetheprintersothatthepoweroutletitispluggedintoisnearbyandeasytoaccess.

WhenanSwitchblindisafxedtotheprinterabovethepowerswitch,theON/OFFmarksofthepowerswitchmay

behidden.Ifthisoccurs,removethepowercordfromtheoutlettoturntheprinterOFF.

3-6. AttachingtheSwitchCover

Youdonothavetoattachtheswitchcover.Dosoonlyifyouneedto.

Attachingtheswitchcoverwill:

• Preventunintentionaloperationofthepowerswitch.

• Preventotherpeoplefromeasilyoperatingthepowerswitch.

Attachtheswitchcoverasshowninthegurebelow.

Youcanturnthepowerswitchon(I)andoff(O)byinsertingaballpointpenoranobjectwithapointedtipintotheholesin

theswitchcover.

CAUTION We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods.

Because of this, you should locate the printer so that the power outlet it is plugged into is nearby and easy to access.

Power switch

Switch cover



- 13 -

3-7. ConnectingtoaPeripheralDevice

You can connect a peripheral device to the printer using a modular plug.

Follow the instructions given below. For details about the recommended type of modular plug, see chapter 17, “Peripheral

Drive Circuit”.

When using the Ethernet interface, to protect the printer from electromagnetic interference, afx the ferrite core that came with the

optional Ethernet interface board to the cable according to the instructions given below.

(1) Make sure that the AC adapter’s power cable plug is not connected to the outlet.

(2) Afx the ferrite core to the peripheral drive cable as shown in the gure.

(3) Pass the fastener through the ferrite core.

(4) Loop the fastener around the peripheral drive cable, and lock it.

Use scissors to cut the excess part of the fastener.

(5) Connect the end of the cable with the ferrite core to the peripheral drive connector on the rear panel of the printer.

Connect the other end of the cable to the modular jack of the peripheral device.

CAUTION Do not connect a telephone line into the peripheral drive connector. Failure to observe this may result in damage

to the printer.

Also, for safety purposes, do not connect wiring to the external drive connector if there is a chance it may carry

peripheral voltage.

100/1

0BASE

S W

Ferrite core

Peripheral drive cable

Pull and cut6 cm (maximum)



- -

4. Loading Paper and Conguring the Cutter

4-1. LoadingaPaperRoll

Useapaperrollthatcomplieswiththeprinterspecications.(Seechapter5,“ConsumablePartsandACAdapter”.)

(1) Pullthecoveropenlevertowardyou,andpullthefrontcoverouttoopenit.

(2) Loadthepaperrollintotheprinterinthedirectionindicatedbythegure,andpulltheleadingedgeofthepaperstraight

toward you.

CAUTION1: Pull the paper out while keeping it tight.

2: Becarefulnottopullthepaperoutatanangle,becausedoingsomaycausethepapertojamorskew.

(3) Pushthefrontoftheprintertosecurelyclosethefrontcover.

CAUTION1: Becarefulnottogetyourngerscaughtwhenclosingtheprinter’sfrontcover.

2: Afterthefrontcoverisclosed,theprinterperformstheinitialoperations(paperfeedingtopapercutting).

Donotopenthefrontcoveruntiltheinitialoperationsarecomplete.

Cover open lever

Paper roll

Front cover



- -

4-2. ChangingthePaperWidth

Movethepaperguidetomatchthepaperrollwidth.

*Thefollowinginstructionsareforchangingthepaperwidthfrom79.5mmto57.5mm.


(2) Movethelocklevertothefreeposition.

(3) Turntheknobclockwiseuntilitstops.Movethelocklevertothelockposition.

Note:Do not change the paper width while the printer is in use.

Knob

Cover open lever

Lock position

Lock lever

Free position

Paper guide



- -

4-3. ChangingthePaperThickness

Tochangethepaperthicknesssetting,changethetensionandtheslideleverpositions.

4-3-1. SettingtheTensionLeverPosition

Byfactorydefault,thetensionleverissetforpaperthicknessesbetween65µmand100µm.

Tousepaperwhosethicknessisgreaterthan100µmandupto150µm,changetheleftandrightpaperguides’tension

leverpositionsaccordingtotheinstructionsgivenbelow.(1) Pullthecoveropenlevertowardyou,andpullthefrontcoverouttoopenit.

(2) Insertaprecisionat-bladescrewdriverbetweenthefrontframeandthepaperguide,andasshowninthegure,pushthe

partofthetensionleverthatissetinthepaperguideoutwardtoreleaseit,andturntheleverclockwise.

Tension lever

Front frame

Right paper guide

Left paper guide

Position for paper whose thickness is

greater than 100 µm and up to 150 µm

Position for paper whose thickness is between 65 µm and 100 µm



-17-

4-3-2. SettingtheSlideLeverPosition

Byfactorydefault,thetensionleverissetforpaperthicknessesbetween65µmand100µm.

Tousepaperwhosethicknessisgreaterthan100µmandupto150µm,changetheslideleverpositionaccordingtothein-

structionsgivenbelow.


(2) Whilepushingtheslideleverthatisontheleftsideofthecaseinward,changetheleverposition.

1

1

2

2

2

1

2

Positionforpaperwhosethicknessisbetween65µmand100µm

Slide lever

Positionforpaperthicknessesgreaterthan100µmandupto150µm



- -

4-4. ChangingtheCutterMode

Tochangethecuttermodefrompartialtofull,followtheinstructionsgivenbelow.

Tochangethecuttermode,changeDipswitchDIPSW1-10(seechapter12,“DipSwitchSettings”).


(2) Loosenthetwoscrewsatthexedbladesection.

Note:Tokeepthescrewsfromfalling,onlyturnthemonceortwice.

(3) Movethexedbladeleverinthedirectionofthearrowuntilitstops.

(4) Tightenthetwoscrews.

(5) LoosenthescrewoneithersideoftheACpaperguidesection.

Note:Tokeepthescrewsfromfalling,onlyturnthemonceortwice.

(6) LowertheACpaperguideuntilitstops.Then,tightenthetwoscrews.

Note:Donotchangethecuttermodewhiletheprinterisinuse.

Fixed blade

Screw

AC paper guide

Loosen the screw

Fixed blade Fixed blade lever

AC paper guide

Screw

Loosen the screw



- -

CautionSymbols

Theselabelsarelocatednearthethermalprinthead.

Becausethethermalprintheadishotimmediatelyafterprinting,donottouchit.Staticelectricitycan

damagethethermalprinthead.Toprotectthethermalprintheadfromstaticelectricity,donottouch

it.

Thislabelislocatedneartheperipheraldriveconnector.

Do not connect this to a telephone line.

Thissymbollabelorstampisplacednearthescrewssecuringthecase,whichshouldnotbeopened

byindividualsotherthanservicepersonnel.

Individuals,otherthanservicepersonnel,shouldnotremovethesescrews.

Highvoltageareasinthecasecanbedangerous.

WARNING

4 Ifyounoticesmokeorstrangeodorscomingfromtheprinter,turnthepowerswitchoffimmediately,andremovethepow-

erplugfromtheACoutlet.Forrepairs,contactthedealerthatyouboughttheprinterfrom.

4 Neverattempttorepairthisproductyourself.Improperrepairworkcanbedangerous.

4 Neverdisassembleormodifythisproduct.Tamperingwiththisproductmayresultininjury,re,orelectricshock.

4 Donottouchthecutterblade.

-Thereisacutterinsidethepaperoutletslot.Neverputyourhandintheslotregardlessofwhetherornottheprinterisin

operation.

-Youmustopenthefrontcovertoreplacepaper.However,becausethecutterbladeisontheinsideofthefrontcover,be

carefulnottobringyourfaceandhandstooclosetotheblade.

4 During and immediatelyafterprinting,thearea around the printhead isvery hot.Never touchitbecause you couldbe

burned.

4 Whenreplacingpaper,cleaningthehead,or performingothermaintenancetasks,becarefulnotto injure yourselfwhen

you put your hands inside the printer.

4 Besuretoturnofftheprinterrstwhenmaintenancingthecutter.Failuretodosoisdangerous.

4 Becarefulnottogetyourngerscaughtwhenopeningandclosingtheprinter’sfrontcover.

Whenxingtheprinterinplace,holdthesidesofthecase.

CAUTION

4 Werecommendthatyouunplugtheprinterfromthepoweroutletwheneveryoudonotplantouseitforlongperiods.

Becauseofthis,youshouldlocatetheprintersothatthepoweroutletitispluggedintoisnearbyandeasytoaccess.

4 Ifthevoltageshownonthelabelonyourprinterdoesnotmatchthevoltageforyourarea,contactyourdealerimmediately.

4 MakesurethattheprinterandthecomputerareturnedoffandunpluggedfromtheACoutletbeforeyoumakeconnections.

4 Donotconnectatelephonelinetotheperipheraldriveconnector.Doingsomaycausetheprintertomalfunction.Also,for

safetypurposes,donotconnectawirethatmaycarryexcessivevoltagetotheperipheraldriveconnector.

4 Donotpushthecoveropenleverandopenthefrontcoverwhiletheprinterorthecutterisinoperation.

4 Donotpulloutpaperwhenthefrontcoverisclosed.



- 0 -

4 Ifliquidorforeignobjects(coins,clips,etc.)entertheinsideoftheprinter,turnthepowerswitchoff, removethepower

plugfromtheACoutlet,andconsultyourdealer.

Continuingtousetheprintermaycauseelectricshockorreduetoshort-circuit.

4 TheheatingelementandthedriverICofthethermalprintheadareeasilydamaged.Donottouchthemwithmetalobjects,

sandpaper, etc.

4 Printingqualitymaysufferifyoutouchthethermalprintheadheatingelementandmakeitdirty.Donottouchit.

4 StaticelectricitycandamagethedriverICofthethermalprinthead.Avoidtouchingitdirectly.

4 Theprintingquality andthermalprinthead’s servicelife cannotbe guaranteedif paper otherthanthat recommendedis

used.

Inparticular,thermalpapercontainingNa+, K +, or C-maydrasticallyreducetheservicelifeofthethermalprinthead.

Werecommendthatyouusepaperwiththefollowingmaximumiondensities:500ppmofNa+,150ppmofK +, and

300ppmofCl-.

4 Donotoperatetheprinterifthereismoistureonthefrontsurfaceoftheheadfromcondensation,etc.

NotesonUsingtheAutoCutter

4 Toprintafteracut,feed1mm(8-dotline)ormoreofpaper.

4 Ifthecutterisnotinitshomepositionafteranerror,rsteliminatethecauseoftheerror;then,turnthepowerbackon.

4 Werecommendamarginof5mmormorefromtheendoftheprintedareatothecuttingposition.

4 Donotremovethepaperwhileitisbeingcut,becausethiscancauseapaperjam.

4 Removethepaperonlyafterthefull-cutorpartial-cutoperationhasbeencompleted.

Ifyoutrytoremovethepaperwhileitisbeingcut,paperscraps,paperjams,andotherproblemsmayoccur.

4 Afterafull-cutoperation,besuretoremovethepaperonepieceatatime.



- -

5. Consumable Parts and AC Adapter

- -

Usepaperthatmeetsthespecications.

5-1. GeneralThermalPaperRoll

5-1-1. PaperRollSpecications

(1) Paperthickness: 65µmto150µm(excludingMitsubishiHiTecF5041)

(2) Paperwidth: 79.5±0.5mm

57.5±0.5mm

Note: Neverchangethepaperwidthwhiletheprinterisinuse.

(3) Outerrolldiameter: ø83mmorless

Take up paper roll width: 0 +0.

mmor58 +0.

mm

(4) Coreinnerandouterdiameters:

65µmto75µm: coreinnerø12±1mm,coreouterø18±1mm

coreinnerø25.4±1mm,coreouterø32±1mm

75µmto150µm: coreinnerø25.4±1mm,coreouterø32±1mm

(5) Printedsurface: Outeredgeofroll *Donotuseinner-wrappedpaperrolls.

Note1: Do not glue or tape the paper roll and shaft core together.

2: Do not fold the tail end of the paper.

3:Wedonotrecommendtheuseofpaperthathasblackmarksprintedonitsnear-end-sensorside,becausenear-endsensingmayfailwhenthenear-endsensordeteriorates.

5-1-2. RecommendedPaperRoll

Manufacturer Productname QualitycharacteristicsandusePaperthickness

(µm)

MitsubishiPaper

MillsLimited

P0AG normaltypepaper

HP0A highimagestabilitypaper

HP0AB- highimagestabilitypaper 75

P0AGB normaltypepaper,cardticket 0

P0AC- normaltypepaper,cardticket

P220AE-1 normaltypepaper,cardticket 0

PB670 2colortype(redandblack) 75

MitsubishiHiTec

PaperFlensburg

GmbH

F5041 normaltypepaper 0

OjiPaperCo.,Ltd. PD0R normaltypepaper 75PD0R highimagestabilitypaper 65/75

NipponPaper

Industries

TF50KS-E2D normaltypepaper

TF60KS-E normaltypepaper 75

KSP P-0 normaltypepaper

P320BB/P320BB 2colortype(redandblack,blueandblack)

Note1)Dependingonthetypeandthicknessofthepaper,itmaybenecessarytochangethesettingsforprintingdark -

ness.Tochangethedarknesssettings,usetheprintingdarknesssettingscommand<ESC><RS>‘d’n.Referto

theseparateprogrammer’smanualfordetails.

2)Theprintdensitymayvarydependingonthetypeofpaperroll,operatingenvironment,andlowpeakcurrent

mode.

3)Areaderorscannermaynotbeabletoscanaprintedbarcodeorcharactersdependingontheprintdensity.

Makesurethatyourreaderorscannerisabletoscanthemcorrectlybeforehand.



- -

5-1-3. EffectivePrintWidth

Paperwidth

(mm)

Leftandrightmargins

(mm)

Effectiveprintwidth

(mm)

Numberofprintcolumns

(12×24font)

79.5±0.5 72

57.5±0.5 2.75,3,3.6 ., .0, 0. , ,

5-2. ThermalLabelPaperRoll(Tacklabelpaperandfull-facethermallabelpaper)

5-2-1. PaperRollSpecications

(1) Totalpaperthickness: 150µmorless

(2) Paperwidth: 79.5±0.5mm

(3) Outerrolldiameter: ø83mmorless

Take up paper roll width: 0 +0.

mmor58 +0.

mm

(4) Coreinnerandouterdiameters:

coreinnerø25.4±1mm,coreouterø32±1mm

(5) Printedsurface: Outeredgeofroll *Donotuseinner-wrappedpaperrolls.

Note1:Setthetensionlevertothepositionforpaperthicknessesgreaterthan100µmandupto150µm.

2::Settheslidelevertothepositionforpaperthicknessesgreaterthan100µmandupto150µm.

3:: Do not glue or tape the paper roll and shaft core together.

4:: Do not fold the tail end of paper.

5::Whenusingtacklabelpaper,besuretocutthebackingpaper.

5-2-2. RecommendedPaperRoll

Manufacturer Productname Qualitycharacteristicsanduse

Lintec LD2114(tacklabelpaperandfull-facethermallabel

paper)

Highsensitivity

LD5530(tacklabelpaperandfull-facethermallabel

paper)

Highimagestability,highthermal

stability

LD3180(tacklabelpaper) Highsensitivity(fordistribution)

Ricoh 150LA-1(tacklabelpaper) Highthermalstability

(forfoodlabeling)

Note1)Dependingonthetypeandthicknessofthepaper,itmaybenecessarytochangethesettingsforprintingdark -

ness.Tochangethedarknesssettings,usetheprintingdarknesssettingscommand<ESC><RS>‘d’n.Referto

theseparateprogrammer’smanualfordetails.

2)Theprintdensitymayvarydependingonthetypeofpaperroll,operatingenvironment,andlowpeakcurrentmode.

3)Areaderorscannermaynotbeabletoscanaprintedbarcodeorcharactersdependingontheprintdensity.

Makesurethatyourreaderorscannerisabletoscanthemcorrectlybeforehand.

- -

Left margin Effective print width Right margin

Paper width



- -

5-2-3. EffectivePrintWidth

Paperwidth

(mm)

Leftandrightmargins

(mm)

Effectiveprintwidth(mm)

Numberofprintcolumns(12×24font)

Tacklabelpaper 76±0.5 70

Full-facethermal

labelpaper 79.5±0.5 72

DetailedDiagramsofRecommendedTackLabelSpecifications

Tack labelø32 ± 1

ø25.4 ± 1

Paper tube

(Rolled dimension)

80+0.5- 1.0

ø 8 3 M A X

Release paper (backing paper)

Base material(label paper) 30 to 295

(Label length)

Printing direction

Black mark(back of diagram)

7 9 . 5 ± 0 . 5 ( B a c k i n g

p a p e r w i d t h )

35 to 300(Black mark pitch)

7 6 ± 0 . 5 ( L a b e l w i d t h )

5 ( 1 . 7 5 )

1 5 M I N

1 . 7 5 ± 0 . 5

5 ± 1.0

1 + 1 . 0

- 0 .

8

Unit: mm



- -

5-3. ACAdapter(Option)

Note:TheoptionalACadapterhasbeendesignedspecicallyforthisprinter.

OtherACadaptersmaynotmeettheEMCtechnicalstandards.Theymayalsocausedamagetotheprinter,electric

shock,orre.

Modelname: PS60A-24B Input: 90to264VAC,50/60Hz

Output: 24±10%VDC,2.1A

DetailedDiagramofEffectivePrintingArea

DiagramofCutPosition,PrintingLine,andBlackMarkSensorPosition

3 (bottom margin) 4.5 (top margin)

* Minimum settable top margin when

paper is fed using back-feed

22.5 to 287.5 (effective print length)

30 to 295 (label length)

35 to 300 (black mark pitch)

3 ( l ef t m ar gi n )

3 ( r i gh t m

ar gi n )

D o t s 3 9 t o 5 9 8

7 0 ( ef f e c t i v e

pr i n t wi d t h : 4 6 c ol umn s wi t h f on t A )

7 9 . 5 ± 0 . 5 ( b a c k i n g p a p er wi d t h )

7 6 ± 0 . 5 ( l a b el wi d t h )

1 .7 5 ± 0 . 5

( 1 .7 5 )

E f f e c

t i v e

pr i n t i n g ar e a

2

. 5

2 . 5 5

A p p r o x .

1 4

A p p

r o x .

1 3 Cut position

Printing line

Black mark sensor

Unit: mm

Unit: mm



- -

6-1. ControlPanel

6-2. Errors

(1)Recoverableerrors

Errordescription POWER ERROR Recoverycondition

Thermalhead

hightemperaturedetection

error

Flashesat2second

intervalsOff Theprinterrecoversautomaticallywhenthethermalheadcools.

Paper roll

near-end detection*On

Flashesat2second

intervals

Indicatesthatthepaperrollisneartheend.Theprinterrecoverswhenyouseta

newpaperrollandclosethefrontcover.

Coveropenerror On On Theprinterrecoverswhenyouclosethecover.

Paper out error OnFlashesat0.5sec-

ondintervals Theprinterrecoverswhenyousetanewpaperrollandclosethefrontcover.

Blackmarkerror OnFlashesat1second

intervals

Theprinterrecoverswhenyouchangetheblackmarkpaper(readjustinPEand

BMsensoradjustmentmode).

*1 Near-end detection does not work until the paper is fed for 100 mm after the cover is opened and then closed.*1Near-enddetectiondoesnotworkuntilthepaperisfedfor100mmafterthecoverisopenedandthenclosed.

Note1:Ifthecuttercannotreturntothehomeposition,ortheprintercannotinitialize,theerrorisunrecoverable.

Fordetails,seesection9-3,“ReleasingtheCutterLock”.

2:Ifthepaperisjammed,turnthepoweroff,clearthejammedpaper,andthenturnthepoweron.

Fordetails,seesection9-2,“RemovingPaperJams”.

(2)Errorsthattheprintercannotrecoverfrom

Errordescription POWER ERROR Cause Recoverycondition

Cutter error Off Flashesat0.25secondintervals Cutter failure.Theprintercannotrecover

fromthiserror.

Flashmemoryerror Off Flashesat0.5secondintervals Flashmemoryaccesserror.Theprintercannotrecover

fromthiserror.

EEPROMerror Off Flashesat0.75secondintervals EEPROMaccesserror.Theprintercannotrecover

fromthiserror.

SRAMerror Off Flashesat1secondintervals SRAMaccesserror.Theprintercannotrecover

fromthiserror.

Headthermistorerror Off Flashesat1.5secondintervals Headthermistorerrorhasbeendetected.Theprintercannotrecover

fromthiserror.

Powervoltageerror Off Flashesat2secondintervals Powervoltageerrorhasbeendetected.Theprintercannotrecover

fromthiserror.

Note1:Ifanunrecoverableerroroccurs,turnthepoweroffimmediately.

2:Apowervoltageerrormaybearesultofapowersupplymalfunction.

Ifotherunrecoverableerrorsoccur,contactyourdealerforrepairs.

*Whenanerroroccurs,anaudioerrormessageisplayed.Fordetails,seesection8-4,“AudioErrorMessages”.

6. Control Panel and Other Functions

(1) POWERlamp(green)

Lightswhentheprinterisonline.

This lamp also indicateserrors, in combinationwith

otherlamps.

(2) ERRORlamp(red)

Lightswhenthecoverisopen.

This lamp also indicates errors, in combination with

otherlamps.

(3) FEEDbutton

Whentheprinterisonline,pressingthisbuttonfeedsthe

paper roll.

Whenanaudioerror message isbeingplayed, pressing

thisbuttonstopsthemessage.

Pressthisbuttonagainifyouwanttohearthemessage

again.

(1) POWER lamp (green)

(2) ERROR lamp (red)

(3) FEED button



- -

6-3. Self-Printing

6-3-1. TestPrinting

(1)Loadapaperrollintotheprinter.

(2)Withthefrontcoverclosed,turnthepowerswitchonwhileholdingdowntheFEEDbutton.

(3)Theinternalspeakerproducesabuzzersound,andtheprinterstartsatestprint.

Theprinterprintsitsversionnumber,DIPswitchsettings,memoryswitchsettings,etc.Whenthetestprintis

nished,theprinterreturnstonormalmode.

6-3-2. HexadecimalDumpMode

(1)Withthefrontcoveropen,turnthepoweronwhileholdingdowntheFEEDbutton.

(2)Whenyouclosethefrontcoveraftertheprinterinitializationhasbeencompleted,theprinterprints“***Hex

DumpPrinting***”andentersHexadecimalDumpmode.

(3)Allthesignalsreceivedfromthehostcomputerareprintedinhexadecimalcode.Youcanusethismodetocheck

whetherthecontrolcodessentfromyourprogramarebeingreceivedcorrectlybytheprinter.

(4)Ifthelastlineofprogramdataislessthanoneline,youcanpresstheFEEDbuttontoprintit.

Toclearthismode,turntheprinteroff.



-27-

6-4. AdjustingSensors

6-4-1. PEandBMSensorAdjustmentMode

(1) Checkthattheprinteristurnedoff.

(2) UnfastenthescrewholdingtheDIPswitchcoveratthebottomoftheprinter,andremovethecover.

(3) Usingapointedobject,setDIPswitchDIPSW1-4toOFFandDIPswitchesDIPSW1-5,DIPSW1-6,andDIPSW1-7toON.

(4) Openthefrontcover,andsetapaperrollintotheprinter.

(5) Turntheprinteron.

Thelampsonthecontrolpanelwillash,andtheprinterwillentersensoradjustmentmode.

(6) Asshowninthegurebelow,turnVR1withaprecisionat-bladescrewdriversothatboththePOWER lamp(green)and

ERRORlamp(red)light.

D C 2 4 V

1 2 3 41 2 3 4 5 6 7 8 9 10

OFF

ON

DC24V

VR1 VR2

DIP switch cover

DIP-SW 1 DIP-SW 2



- -

(7) Turntheprinteroff,andsetDIPswitchesDIPSW1-4,DIPSW1-5,DIPSW1-6,andDIPSW1-7totheiroriginalsettings.

(8) AttachtheDIPswitchcover.

6-4-2. NESensorAdjustmentMode


(2) Openthefrontcover,removethepaperrollfromtheprinter,andclosethefrontcover.


(4) Usingapointedobject,setDIPswitchesDIPSW1-4andDIPSW1-5toOFFandDIPswitchesDIPSW1-6andDIPSW1-7

toON.Thenturntheprinteron.

Thelampsonthecontrolpanelwillash,andtheprinterwillentersensoradjustmentmode.

(5) TurnVR2clockwiseallthewaywithaprecisionat-bladescrewdriverasshowninthegurebelow.

IfthePOWERlamp(green)isonatthispoint,proceedtostep(7).

IfthePOWERlamp(green)isoff,proceedtostep(6).

D C 2 4 V

VR1 VR2

1 2 3 41 2 3 4 5 6 7 8 9 10

OFF

ON

DIP-SW 1 DIP-SW 2

DIP switch cover



- -

(6) TurnVR2sothatboththePOWERlamp(green)andERRORlamp(red)light.

(7) PresstheFEEDbutton.TheLEDwillash,andtheprinterwillentersensorcheckmode.

(8) Openthefrontcover,setapaperrollintotheprinter,andclosethefrontcover.

CheckthatthePOWERlamp(green)islitandtheERRORlamp(red)isoff.

(9) Openthefrontcover,removethepaperrollfromtheprinter,andclosethefrontcover.

CheckthatboththePOWERlamp(green)andERRORlamp(red)arelit.

(10)Turntheprinteroff,andsetDIPswitchesDIPSW1-4,DIPSW1-5,DIPSW1-6,andDIPSW1-7totheiroriginalsettings.

(11)AttachtheDIPswitchcover.

VR1 VR2



- 0 -

Tousethenear-endsensor,settheremainingpaperlengthtodetect.

Followtheinstructionsgivenbelow.

(1) Opentherearcover.

(2) Useaballpointpenorapointedobjecttopullthesensorupandmoveittotheappropriateposition.

Check that the position is correct.

7. Adjusting the Near-End Sensor

Note:

1)Theadjusterisfactorysettolevel1.

2) The detected diameter and remaining paper length given in the table are calculated values; there may be discrepancies de-2)Thedetecteddiameterandremainingpaperlengthgiveninthetablearecalculatedvalues;theremaybediscrepanciesde -

pendingontherolledstateofthepaper,theactualmechanism,andtheprintingpattern.

3)Withthickpaper(whosethicknessis greaterthan75µm)orlabelpaper,thepaperrollitselfmaybecomeloose,causing

errorsindetection.Sosettheadjustertolevel2.

Appropriate positions according to the type of paper

Thickness

(µm)m))

Corepaperrollwithø12(A)innerdiameterand

ø18(B)outerdiameter

Corepaperrollwithø25.4(A)innerdiameterandø32(B)

outerdiameter

Detecteddiameter

(C;mm)

Remainingpaperlength

(m)Detecteddiameter(C;mm) Remainingpaperlength(m)

Level1 Level2 Level1 Level2 Level1 Level2 Level1 Level2

Approx.ø23 Approx.ø26

Approx.2.5 Approx.4.3Approx.ø38

Approx.ø42

Approx.5.1 Approx.8.9

75 Approx.2.1 Approx.3.7 Approx.4.4 Approx.7.7

0 Approx.7.3

Approx.6.1

0 Approx.3.9

C B

A

C

1

2

1

2

11

2

2

Level 1 Level 2

Paper roll core



- -

8-1. SpeakerSpecications

8. Speaker

(1)Modelnumber: SCG-16A

(2)Externaldimensions:ø16-h3

(3)Soundpressure: Byitself 92.5dB±3dB(ratedinput:0.3W,measurementdistance:10cm) Embeddedinprinter 61.2dB±3dB(measurementdistance:ISO7779compliant;diagonallyup -

wardsfromtheprinteratadistanceof67.5cm)

8-2. AdjustingtheVolume

Toadjustthevolume,followtheinstructionsgivenbelow.


(2) Turnthevolumeadjusterwithaprecisionat-bladescrewdrivertoadjustthevolume.

8-3. SpeakerJack

(1)Connector: ø3.5monauralminijack

(2)Targetspeaker: Aspeakerwithanimpedanceof8Ωisrecommended.

D C 2 4 V

DIP switch cover

Volume adjuster

+ direction to increase

– direction to decrease

Speaker jack



- -

8-4. AudioErrorMessages

Whenanerroroccurs,theprinterproducesanaudioerrormessage.

Status AudioMessage

On-Line Warning output Paper roll near-end detection* PaperNearEnd,pleaseprepareforthepaperrell.

Error Autorecoveryerror

Thermalheadhightemperature

detection error

HeadTemperatureistoohigh,pleasewaituntilPowerlamp

turns on.

Errorsthatcanbe

recoveredfrom

Coveropenerror*2 Pleaseclosetheprintercover.

Paper out error Paperend.Pleaserellpaper.

Blackmarkerror BlackMarkerrorisdetected.

PleaseconrmthespecicationaccordingtotheUsersManual.

Errorsthatcannotbe

recoveredfrom

Cutter error Cutter error.

PleaserefertotheUsersManualforrecovery.

Flasherror FlashROMerror.PleaseturnofftheprinterandrefertotheUs-

ersManualforrecovery.

EEPROMerror EEPROMerror.PleaseturnofftheprinterandrefertotheUs-


SRAMerror SRAMerror.PleaseturnofftheprinterandrefertotheUsers

Manualforrecovery.

Headthermistorerror Thermistorerror.PleaseturnofftheprinterandrefertotheUs-


Powervoltageerror Power Voltage error. Please turn off the printer and refer to the

UsersManualforrecovery.

*1Near-enddetectiondoesnotworkuntilthepaperisfedfor100mmafterthecoverisopenedandthenclosed.

*2Output5secondsafteracoveropenerroroccurs.



- -

9. Preventing and Removing Paper Jams

9-1. PreventingPaperJams

When you set the paper roll into the printer, do not pull out the end of the paper at an angle.

Donottouchthepaperrollwhentheprinterisprintingorpaper-feedingorbeforethecutoperationhasnishedcompletely.

Holdingorpullingthepaperwhileitisbeingfedmaycausepaperjams,impropercutting,orimproperlinebreaks.

9-2. RemovingPaperJams

Ifapaperjamoccurs,removethepaperaccordingtotheinstructionsgivenbelow.


(2) Pullthecoveropenlevertowardyoutoopenthefrontcover.

(3) Removethejammedpaper.

CAUTION:Donotpullonthepaperwiththeprintercoverclosed.Doingsomaycausedamagetoordeformation

ofpartssuchasthethermalheadandtherubberroller.

(4) Setthepaperrollstraight,andgentlyclosethefrontcover.

CAUTION1: Set the paper roll straight.

Ifyouclosethefrontcoverwiththepaperrollskewed,paperjamsmayoccur.

2:Closethefrontcovercompletely.

Ifthefrontcoverisnotclosedcompletely,theprintermaynotprint.

(5) Turnthepowerswitchon.

MakesurethattheERRORlampisnotlit.

CAUTION:WhentheERRORlampislit,theprinterwillnotacceptanycommands.Besuretoclosethefrontcover

completely.

9-3. ReleasingtheCutterLock

Ifthecutterlocks,releaseitaccordingtotheinstructionsgivenbelow.

CAUTION:Besuretoturnofftheprinterrstwhenmaintenancingthecutter.


(2) Closethefrontcover,andturntheprinterbackon.Inordinarycases,thiswillreleasethelock.

Ifthelockisnotreleased,contactyourdealer.



- -

Accumulationofpaperdustanddirtmaycausetheprintertonotprintportionsofcharacters.

Topreventsuchproblems,performperiodicmaintenance,suchasremovingpaperdustfromthepapertransportsectionandremoving

theblackenedpaperdustfromthethermalheadsurface.

Note:Turntheprinter’spowerswitchoffbeforeperformingmaintenance.

Use the following as a guideline for when to periodically clean the printer.

Thermalpaper:Everysixmonthsor1,000,000linesofprinting

Labelpaper:Everymonthor200,000linesofprinting

10-1. ThermalHead

Toremovetheblackenedpaperdustthathasaccumulatedonthethermalheadsurface,wipeitcleanwithacottonswab(orsoft

cloth)dippedinalcohol(ethanol,methanol,orisopropyl).

Thethermalheadislocatedwhereitishardtolookatdirectly.Usethemirrorsheettocleanthehead.

10. Maintenance

CAUTION1:Thethermalheadiseasilydamaged,socleanitwithasoftcloth,takingcarenottoscratchit.

2:Donotcleanthethermalheadimmediatelyafterprinting,whenitishot.

3:Becarefulofstaticelectricitywhilecleaningthethermalhead.Staticelectricitycandamagethe

head.

4:Whenlabelpaperisused,pasteadherestothehead,platen,andpaperguides.Wipeoffthe

paste.Ifyoudon’t,papertransportproblemsand improperprintingmay occur.Werecommend

thatyouwipeoffthepastefrequently,notjustduringperiodicmaintenance.

5:Turnthepowerononlyafterthealcoholhasdriedcompletely.

Thermal head

Mirror sheet



- -

10-2. PlatenRubberRoller

Applyalcohol(ethanol,methanol,orisopropyl)toadry,softcloth,andwipeoffthedirtfromtherubberroller.Cleantheentire

rubberrollerbyrotatingit.

10-3. PaperHolder

Cleanthepaperholderofdebris,dust,paperparticles,glue,etc.thatmayhaveaccumulated.

10-4. SensorsandTheirSurroundingAreaCleanthesensorsofdebris,dust,paperparticles,etc.

Inparticular,ifthereectionsensorsaredirty,detectionwillnotbeperformedproperly.

Cleaningisrelativelyeasyifyouuseabrushorasimilartool.

Rubber roller

Paper holder

PE and BM sensor



- -

11. Specications

11-1. GeneralSpecications

(1) Printmethod: Directlinethermalprinting(thermaltype)

(2) Printspeed: Max.2000dots/sec.(250mm/sec.;standardmonochromemode)

(3) Dotdensity: 203dpi;8dots/mm(0.125mm/dot)

(4) Printingwidth: Max.72mm

Settablebetween30mmand72mmat1mmintervals

(5) Numberofprintcolumns: Max.48columns(12×24font)

Max.64columns(9×24font)

Max.36columns(16×24)

Max.24columns(24×24kanjifont)

(6) Paperfeedmethod: Frictionfeed

Feedpitch0.125mm

(7) Paperroll: Seesection5-1,“GeneralThermalPaperRoll”and5-2,“ThermalLabelPaperRoll”inchapter5,

“ConsumablePartsandACAdapter”.

Paper width:

Generalthermalpaper:79.5±0.5,57.5±0.5mm

Labelpaper:79.5±0.5mm(backingpaperwidth)

Rolldiameter: Max.ø83mm

(8) Externaldimensions: 144mm(width)×227.7mm(depth)×114mm(height)

144mm(width)×316.2mm(depth)×114mm(height);withcablecoverattached

*Frontsectionheightis115.5mm.

(9) Weight: 2.8kg(withoutpaperroll)

(10)Noise: Approx.53dB

144

1 1 4

227.7

Unit: mm



- 37 -

11-2. AutoCutterSpecications

(1) Cutting method: Guillotine type

(2) Cutter modes: Switchable between full cut and partial cut (leaves one uncut portion in center of paper)

(For instruction on how to switch the mode, see section 4-4, “Changing the Cutter Mode”.

(3) Cutting duty cycle: Min. 3 seconds/cut

(4) Paper thickness: 65 µm to 150 µm

11-3. InterfaceSpecications

USB standard: Type-B

Options

Parallel: 36-pin Amphenol

IEEE1284 compliant (Compatibility and Nibble modes)

Serial RS-232C: D-SUB 25 pin

Ethernet: RJ-45

PoweredUSB: FCI 69913-104LF (1 x 8 right-angle type)

11-4. PowerSupplySpecications

(1) Operating voltage: 24 V DC ± 10%

(2) Current consumption (24 V DC, room temperature):

Standby Approx. 0.12 A

ASCII printing Approx. average 1.56 A

100% duty cycle printing Approx. peak 7.84 A

(Solid printing) Approx. average 4.2 A

Note:Continuous solid printing should be 10 seconds or less.

(3) Power connector pinout:

Pin number Function

1 +24 V

2 GND

3 N.C

Shell Frame ground

Note: TheoptionalACadapter(PS60A-24B)hasbeendesignedspecicallyforthisprinter.

Other AC adapters may not meet the EMC technical standards.

If you are preparing your own power supply, without using the optional AC adapter, note the following points.

• Use a power supply that is rated 24 V DC and 2.1 A, or equivalent.

(Select a power supply with current capacity that is appropriate for the actual printing ratio.)

• Use a power supply that complies with SELV output or LPS (Limited Power Source).

• Take into consideration the noise in the environment that the printer is installed in, and take appropriate mea-

sures to protect the printer from static electricity, AC line noise, etc.

1

2

3

DC

24V

DK

Power connector



- -

11-5. EnvironmentalRequirements

Temperatureandhumidity

(1) Duringoperation

Temperature: 5°Cto45°C

Humidity: 10%RHto90%RH(nocondensation)

(2) Duringstorage(excludingpaper)

Temperature: -20°Cto60°C

Humidity: 10%RHto90%RH(nocondensation)

Note:Themaximumtemperatureandhumiditycombinationis40°Cand90%RH(withoutcondensation).

11-6. ReliabilitySpecications

(1) Servicelife Mechanical: 20,000,000lines

Head: 150km,150,000,000dots(maximumformonochromeprinting)

<Conditions>

Averageprintingratio:12.5%;recommendedthermalpaper:65µm(whenusingP220AG)

(2) MCBF:60,000,000lines

TheMeanCycleBetweenFailure(MCBF)isdenedtobetheoverallfailurecycle,whichincludesrandomorwearfail-

uresthatoccuruntiltheprinterreachesitsmechanicallifeof20,000,000lines.

Note:Themechanicallifeis20,000,000lines.TheMCBFof60,000,000linesdoesnotindicatethedurableservicelife.

(3) Autocutterservicelife

Paperwidthof79.5mmand57.5mmincludingtacklabelbackingpaper

Paperwidthbetween65µmand100µm:2,000,000partialcuts,2,000,000fullcuts

Paperwidthgreaterthan100µmandupto150µm:600,000partialcuts,600,000fullcuts

Paperwidthof79.5mmforfull-facethermallabelpaper

00,000 partial cuts and 00,000 full cuts

Note:Allthereliabilityvaluesindicatedabovearebasedontheuseoftherecommendedthermalpaper.Theyarenotguar -

anteedwiththeuseofnon-recommendedthermalpaper.

90

80

60

40

20

10

0 10 20 30 40 50

Relative humidity

Operating environment

Temperature (°C)

Operating temperature and humidity range

(%RH)34°C 90% RH

40°C 65% RH

45°C 50% RH



- -

11-7. BlackMarkSpecications

Note:

1) Thecutpositionshownaboveisforwhenmemoryswitch#2(printstartpositionadjustment)issettoitsdefaultsetting.

2) Theblackmark’sPCSvaluemustbe0.90ormore.

3) Withthefactorydefaultsetting,theprintermaynotdetectblackmarkscorrectly,dependingonthepaperthatyouare

usingandtheprintedconditionoftheblackmarks.

Werecommendthatyoumakeadjustmentswiththepaperthatyouareusing.

4) Theaccuracyofpaperfeedingtothestartpositionthroughblackmarkdetectionis±2mmof thereferenceprintposi-

tion.Theprintinglengthaccuracyis ±2%oftheset value,takingintoaccountthe environmentaltemperatureandthe

errorinthemanufacturingprocessoftheplatencore.Addamaximumof-5%errortothesetvaluewhentakingtheser -

vicelifeintoaccount.Ifyouareusingpre-printedpaper,payattentiontotheprintlayout.

5) Theprintingareaisasshownintheabovediagramwhenyouuseblackmarks.

Thetopmarginconsistsofapproximately13mmfromtheprintpositiontothecutposition(autocutter)andatleast

1mm(8dotlines)ofpaperfeedingwhenprintingaftercutoperations.Therefore,theminimumtotalmarginis14mm.

Ensurethatthemarginshownintheabovediagramisusedtopreventtheprintinglengthsettingalongthepaperfeed

directionfromexceedingtheblackmarkpitch.Otherwise,pagesmaybeskipped.

[Exampleofprintingareasetting]

<Whentheblackmarkpitch(lengthA)is100mm>

Topmargin:14mm/Bottommargin:3mm+(100mm×0.03)=6mm

Therefore,theprintinglengthalongthepaperfeeddirectionmustbe80mmorless.

15 mm or more

Print direction

Top margin: 14 mm or more

Cut position

The side for printing is thefront side of

paper.

Print area

Bottom margin

3 mm + length A × 3% or more

2.5 mm

5±1 mm 1 + 1 m m

– 0 . 8

Back sideof paper

Length A: 30 to 300 mm



- 0 -

TwoDIPswitchesareprovidedatthebottomoftheprinter,andyoucansetthemaccordingtothetablesthatstartonthenext

page.

Tochangethesettings,followtheinstructionsgivenbelow.



(3) Usingapointedobject,settheDIPswitches.

(4) AttachtheDIPswitchcover,andfastenitwithscrews.

Note:The new settings take effect when you turn on the printer.

12. DIP Switch Settings

D C 2 4 V

1 2 3 41 2 3 4 5 6 7 8 9 10

OFF

ON

DIP-SW 1 DIP-SW 2

DIP switch cover



- -

12-1. ParallelInterfaceModel

DIP-SW1

Switch Function ON OFF

- Emulation STARlinemode ESC/POSmode

-STARlinemode Reserved AlwaysON

ESC/POSmode Resolution correction 0 dpi 0 dpi

- Reserved AlwaysON

- Sensoradjustment Invalid Valid

- ResetusingtheINITsignal(pin#31) Valid Invalid

-Handshaking conditions

(conditionsforBUSY)

Receivebufferfullor

ofineReceivebufferfull

1-7 ASB function* Invalid Valid

-STARlinemode NSBfunction*2 Invalid Valid

ESC/POSmode Reserved AlwaysON

- Lowpeakcurrentmode Invalid Valid

-0 Installed cutter type Partial cut Fullcut

* ASB function:

Automaticallysendsastatussignaltothehostwhenevertheprinterstatuschanges(coveropen,paperout,error,etc.).

Fordetails,seetheseparatecommandspecications(StarLinemode,StarPagemode,andESC/POSmode).

*2NSBfunction:

Automaticallysendsastatussignalwhenevertheprinterswitchestoreversetransfermode.

Fordetails,seetheseparatecommandspecications(StarLinemodeandStarPagemode).

DIP-SW2


- to - – – –

Byfactorydefault,allsettingsaresettoON.

DIP-SW 1 DIP-SW 2



- -

12-2. RS-232CInterfaceModel

DIP-SW1





- Reserved AlwaysON


- Reserved AlwaysON


(conditionsforBUSY)

Receivebufferfullor



- Reserved AlwaysON



* ASB function:

Automaticallysendsastatussignaltothehostwhenevertheprinterstatuschanges(coveropen,paperout,error,etc.).Fordetails,seetheseparatecommandspecications(StarLinemode,StarPagemode,andESC/POSmode).

DIP-SW2


- to - – – –


DIP-SW 1 DIP-SW 2



- -

TochangeDIP-SW3,whichisontheRS-232CinterfacePCB,followtheinstructionsgivenbelow.

(1) Checkthatboththeprinterandthehostcomputerareturnedoff.

(2) Removetheinterfaceboardfromtheprinter.

(3) RemovetheinterfacePCBfromtheinterfaceboardsothatyoucanaccessDIP-SW3.

(4) ChangetheDIP-SW3settings.

(5) AttachtheRS-232CinterfacePCBfollowingtheprocedureforremovingitinreverse.

(6) Installtheinterfaceboardontotheprinter.

(7) Turnboththeprinterandthehostcomputeron.

Note: The new settings take effect when you turn on the printer.

DIP-SW3


-Baud rate Seethetablebelow.

-

- Data length 8bits 7bits

- Parity check Invalid Valid

- Parity Odd Even

- Handshaking DTR XON/XOFF

3-7Reserved AlwaysOFF

-

Baud rate settings

- - Baud rate

ON ON 9600bps

OFF ON 4800bps

ON OFF 19200bps

OFF OFF 38400bps

Byfactorydefault,3-7and3-8areOFF,andallothersettingsareON.

DIP-SW 3

DC24V

RS-232C interface board

RS-232C interface PCB



- -

12-3. USBandPoweredUSBInterfaceModel

DIP-SW1





- Reserved AlwaysON


- USBmode Printer Class Vendor Class


(conditionsforBUSY)

Receivebufferfullor


1-7 ASB function*Printer Class Valid Invalid

Vendor Class Invalid Valid

-STARlinemode

NSB

function*

Printer

ClassValid Invalid

Vendor

ClassInvalid Valid




* ASB function:



*2NSBfunction:



DIP-SW2


- to - – AlwaysON


DIP-SW 1 DIP-SW 2



- -

12-4. EthernetInterfaceModel

DIP-SW1





- Reserved AlwaysON


- ResetusingtheINITsignal(pin#31) Valid Invalid


(conditionsforBUSY)

Receivebufferfullor



-STARlinemode NSBfunction*2 Invalid Valid




* ASB function:



*2NSBfunction:



DIP-SW2


- to - – AlwaysON


DIP-SW 1 DIP-SW 2



- -

InitializingSettings

Toinitializethesettings,usethepushswitchasfollows:

(1) Withtheprinterinnormaloperatingmode,holddownthepushswitchfor1to5seconds.

ThegreenandredLEDsashwitharegularpattern.

(2) Pushtheswitchagain.TheredandgreenLEDsbothturnoff,andtheEthernetinterfacesettingsarereturnedtotheirfactorydefaultvalues.

(3) WhentheEthernetinterfaceinitializationhasbeencompleted,theprinterautomaticallyreboots.

LEDDisplay

GreenLED ........Lightswhen100BASE-TXisdetectedontheotherendoftheconnection

RedLED............Lightswhenpacketsarereceived

DC24V

SW

100 /10BASE

LED

Push switch



-47-

13. Parallel Interface

ThisbidirectionalparallelinterfaceiscompatiblewiththeIEEE1284CompatibilityandNibblemodes.Contactyourdealerfor

details.

Pinoutforthetwomodes

Pinnumber Direction Compatibilitymode Nibblemode

In nStrobe HostClk

In/Out Data0 Data0

In/Out Data Data

In/Out Data Data

In/Out Data Data

In/Out Data Data

7 In/Out Data Data

In/Out Data Data

In/Out Data7 Data7

0 Out nAck PtrClk

Out Busy PtrBusy/Data3,7

Out PError AckDataReq/Data2,6

Out Select Xag/Data1,5

− HostBusy

− −

SignalGND SignalGND

17 FrameGND FrameGND

Out +V +V

~ 0 Twisted Pair Return Twisted Pair Return

In nInit nInit

Out nFault nDataAvail/Data0,4

EXTGND −

In CompulsionStatus −

− −

In nSelectIn 1284Active

Note1) Theprex“n”onthesignalnamereferstolowactivesignals.

Ifanyofthesignallineslistedaboveisnotavailableonthehost,bidirectionalcommunicationisnotpossible.

2) Be sure to use twisted pair wires for each signal line, and connect the return wires to signal ground.

(19)

(18)

(36)

( 1 )

Compatible with

Amphenol 57-30360



- -

14-1. RS-232CInterfaceSpecications

14. RS-232C Interface

(1)Datatransmissionmethod: Asynchronousstart-stop

(2)Baudrate: 4800,9600,19200,38400bps(selectablewithDIPswitch)

(3)Data: 1startbit

7or8databits(selectablewithDIPswitch)

Odd,even,ornoparity(selectablewithDIPswitch)

1stopbit

(4)Signalpolarity: RS-232C

Mark:Logic“1”(-3Vto-15V)

Space:Logic“0”(+3Vto+15V)

14-2. ConnectorandSignalName

Pinnumber Signalname Direction Function

FG − Frameground

TXD OUT Transmissiondata

RXD IN Receivedata

RTS OUT SamecontrolasDTR

N.C − Notused

DSR IN

(1)STARlinemode Notused

(2)ESC/POSmode

1)DIPSW3-7=OFF

a)DTR/DSRmode

Indicateswhetherthehostcanreceivedata.

(Thisexcludesdatatransmissionthatuses<DLE><EOT>and<GSa>commands.)

SPACE:Thehostcanreceivedata.

MARK:Thehostcannotreceivedata.

b)X-ON/X-OFFmode

Status of this signal is not checked.

2)DIPSW3-7=ONFunctionsasanexternalresetsignal.

Amarksignalwithapulsewidthof1msorlongerresetstheprinter.

A B C D

b0 b1 b2 b3 b4 b5 b6 (b7)

MARK “1”

SPACE “0”

A: Start bit

B: Data bit

C: Parity bit

D: Stop bit



- -

Pinnumber Signalname Direction Function

7 SG − Signal ground

- N.C − Notused

0 DTR OUT

(1)STARlinemode

a)DTRmode

Indicateswhethertheprintercanreceivedatafromthehost.

SPACE:Theprintercanreceivedata.MARK:Theprintercannotreceivedata.

b)X-ON/X-OFFmode

AlwayssettoSPACE,exceptduringthefollowingconditions

1.Afterareset,untilcommunicationisenabled

. During test printing

(2)ESC/POSmode

a)DTR/DSRmode

Indicateswhethertheprintercanreceivedatafromthehost.

SPACE:Theprintercanreceivedata.

MARK:Theprintercannotreceivedata.

The conditions that result in a BUSY state change according to the DIP switch set-

tings.

b)X-ON/X-OFFmode

AlwayssettoSPACE,exceptduringthefollowingconditions

1.Afterareset,untilcommunicationisenabled

. During test printing

- N.C Notused

INIT IN

1)DIPSW3-8=OFF

Status of this signal is not checked.

2)DIPSW3-8=ON

Functionsasanexternalresetsignal.Aspacesignalwithapulsewidthof1msor

longer resets the printer.

D-sub 25 pin

13

25

1

14

Printer statusDIP SW -

OFF ON

1.Afterpower-onresetorinterfaceresetbut beforecommunicationisenabled

BUSY BUSY

. Test printing BUSY BUSY

3.Coveropen – BUSY

. Paper feeding through the paper feed switch – BUSY

4.Stoppedbecausepaperranout – BUSY

5.Waitingforswitchinputformacroexecution – BUSY

. Other error – BUSY

7.Receivebufferfull BUSY BUSY



- 0 -

14-3. CableConnections

Refertothehostcomputer’sinterfacespecications,andconnecttheinterfaces.

Typicalconnections(forhardwareowcontrol)areshownbelow.

WhenusinganRS-232Ccable(reversetype)soldcommercially

*Ingeneral,windowsPCsthathaveserialinterfacesreceiveprinter’shardwareowcontrolsignal(DTR)throughtheCTS

pin.Butcablessoldcommerciallyconnect thePC’sCTS pintotheprinter’sRTSpin.Therefore,whenusing acablesold

commercially,werecommendthetransmissionmethodbechangedtoXon/Xoffprotocolmode.

Note:Useinchscrewsfortheconnectorxingscrews.

1

2

3

4

6

1

2

3

4

5

6

7

8

20

FG

TXD

RXD

RTS

5CTS

DSR

20

25

7SG

DTR

INIT

3

2

7

8

6

5

1

4

FG

TXD

RXD

RTS

CTS

DSR

SG

DCD

DTR

1

2

3

4

6

1

2

3

4

5

6

7

8

20

FG

TXD

RXD

RTS

5CTS

DSR

8

20

7SG

DTR

3

2

7

8

6

5

1

4

FG

TXD

RXD

RTS

CTS

DSR

SG

DCD

DTR

Printer side

(D-sub 25 pin)25 pin

Host side9 pin

Printer side

(D-sub 25 pin)25 pin

Host side9 pin



- -

15. USB and PoweredUSB Interface

15-1. USBandPoweredUSBInterfaceSpecications

(1) USBfunction

Generalspecications: ConformstoUSB2.0

Datarate: USBfullspeedmode(12Mbps)

Transmissionmethod: USBbulktransmissionmode

Power supply: Self-powered

(2) Connector: USB:USBup-streamportconnector(USBType-B)

PoweredUSB:1×8right-angletype

15-2. ConnectorandSignalName

Type B connector

DUSB-BRA42-T11(D2)-FA(manufacturer:DDK)

Pinnumber Signalname Function

VBUS USBPowerpin(+5VDC)

D- Serial Data-

D+ Serial Data+

GND Signal ground

PoweredUSB port

69913-104LF(manufacturer: FCI): FCI)FCI)

Pinnumber Signalname Function

F-GND Frameground

+ V + V DC

GND Signal ground

D+ Serial Data+

D- Serial Data-

VBUS USBPowerpin(+5VDC)

7 + V + V DC

F-GND Frameground

18

3 4

2 1



- -

16. Ethernet Interface Specications

(1) Communicationspecications

Generalspecications: ConformstoIEEE802.3

Communicationmedia: 10Base-Tand100Base-TX

Datarate: 10Mbpsand100Mbps

Protocol: TCP/IP

TCP/IPprotocols: ARP,RARP,BOOTP,DHCP,LPR,#9100,HTTP,TELNET,FTP,TFTP

(2) Connector: RJ-45(8-pinmodular)

Note:Factory-setloginpasswordforadministrator

HTTP(Web),Telnet,orFTPprotocolisusedwhenyouchangetheprintersettings.Tochangethesettings,you

mustlogintotheprinterusinganadministratoraccount.

TheadministratoraccountlogininformationforHTTP(Web),Telnet,andFTPareshownbelow.

Administratoraccountname “root”(required)

Password “public”(required)

* You can change the password after logging in.



- -

17. Peripheral Drive Circuit

Thisprinterisequippedwithacircuitfordrivingperipheraldevicessuchascashdrawers.

Thereisaperipheraldriveconnector(6-pinmodularplug)atthedrivecircuitoutput.Tousethedrivecircuit,connectacable

tothisconnector(thecableisnotincludedinthepackage).

Therecommendedcablespecicationsareindicatedbelow.

Recommendedcablespecications

Note:Connectashieldedwiretopin1(frameground).

Manufacturer Model

MOLEX 90075-0007

AMP 641337

FCI B--

1

6

Modular jack plugShield

Wire lead

DC24V

DC

24V

DK

Peripheral drive connector



- -

Drivecircuit

Handling Precautions

1) Peripheraldevices1and2cannotbedrivensimultaneously.

2) Tocontinuouslydrivetheperipheraldevice,keepthedutycyclelessthanorequalto20%.

3) Ifyouconnectacashdrawerorsimilardevice,besurenottosetbit2ofmemoryswitch#7to1.Doingsomaydamagethe

connecteddeviceandthedrivecircuit.

4) Youcanusethestatuscommandtoquerythecompulsionswitchstate.*

5) MinimumresistanceforcoilsL1andL2is24Ω.

6) AbsolutemaximumratingofdiodesD1andD2(Ta=25°C)

AveragerectiedcurrentIo=1.0A

7) AbsolutemaximumratingfortransistorsTR1andTR2(Ta=25°C)

Collector current IC=2.0A

* Fordetailsofcommands,seetheseparateProgrammer’sManual.

http://www.star-m.jp/eng/dl/dl02.htm

Driveoutput 24V,1.0Amax.

Reference

2SD 1866 Circuit Diagram

TR1,2:2SD1866orequivalent

R1=10k Ω

R2=33k Ω

6 1

1

2

3

4

5

6

F.G

D1

D2

TR1

TR2

TR3

R2

+24V 7824

R1

Vcc

R3

4.7K7

1/4W

M-GND

M-GND

L1

L2

E

C

R3 R4

R3= 3.5K7R4= 3007

B

With shield

Peripheral device 1

Peripheral

device 2Compulsion switch

Frame ground

Printer side User side

6-pin modular

jack connector



- -

18. Memory Switch Settings

Oneachprintermodel,thememoryswitchesarefactory-settotheirappropriatesettings.

Note that thep rintermayno tope rate prope rlydependingonhowy ouspecifythesesettings.

Fordetailsonthefunctionsandsettingsofmemoryswitches,seetheseparateSpecicationManual.

Thetablebelowshowsthefactorysettings.

Memoryswitch Hexadecimalcode

#00 0000

#1 0000

#2 0000

#3 0000

#4 0000

#5 0000

#6 0000

#77 0000

#8 0000

#9 0000

WARNING

Changing the memory switch settings can cause the printer to fail to operate correctly.



- -

19. Release History

Rev.No. Revisiondate Description

Rev.1.0 Jan.2010 NewRelease



SPECIAL PRODUCTS DIVISION

STAR MICRONICS CO., LTD.536 Nanatsushinya, Shimizu-ku, Shizuoka,

424-0066 Japan

Tel: (int+81)-54-347-0112

Fax: (int+81)-54-347-0409

OVERSEAS SUBSIDIARY COMPANIES

STAR MICRONICS AMERICA, INC.1150 King Georges Post Road, Edison, NJ 08837-3729 U.S.A.

Tel: (int+1)-732-623-5555, Fax: (int+1)-732-623-5590

STAR MICRONICS EUROPE LTD.St H P i B i P k G R d

fvp-10 hardware manual

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