future-proof your l&d - it training & certification · 2018-06-20 · future-proof your...

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Future-proof your L&DReal-world advice to help drive your future learning success

A report

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ContentsIntroductionJon Kennard, Editor, TrainingZone.co.uk

Time for L&D to prove it has a futureAnn Francke, CEO, CMI

ForewordEd Monk, Managing Director, Learning and Performance Institute

Chapter One: Our Future Being your best self, Sukh Pabial, One Housing Group

Talent, Technology, Trends, Matthew Poyiadgi, Pearson VUE

Chapter Two: Performance ImprovementHow can Apple and Amazon change the way we design

mandatory training, Tom Pape, BT

Why L&D can’t ignore alignment any more

Jonathan Kettleborough, Corollis Ltd

Chapter Three: Real WorldIT giving you a hard time? Neil Lasher, FireEye Inc

Delivering elearning to a large and varied audience

Martin Gower, Glasgow 2014

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Future-proof your L&D: IntroductionBy Jon Kennard, TrainingZone

Jon Kennard is Editor of TrainingZone, the UK’s biggest independent online community of learning and development professionals.

Thanks for downloading ‘Future-proof your L&D’, our cutting-edge report in partnership with the Chartered Management Institute (CMI)

and the Learning and Performance Institute (LPI). How does one ‘future-

trends as we see them now; whether we see industries, technologies and

to the paradigms of L&D that will remain unchanged as time passes.

is how we future-proof.

In this report we will hear from the

from sport to telecoms to media to IT,

worked and how they could apply

still more to learn. The only thing that is constant is change - standing still

“However senior you are, however

much you think you know, there

is still more to learn.”

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your discount.

Contact me here [email protected]

Get instant unlimited access to all our tools and resources by becoming a member of

TrainingZone.co.uk.

It’s quick, free and easy so sign up today.

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Time for L&D to prove it has a futureBy Ann Francke, CEO, CMI

Ann Francke is CEO of the Chartered Management Institute and the author of ‘The FT

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In the end, the results were striking, similar, and simple. Great management

1. Purpose:

2. People: How does the organisation prepare and create managers and

3. Potential :

The role of L&D is to train people and create organisational cultures that

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Purpose

-stood purpose is paramount.

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People

-pare people for managerial and leadership roles within three months of

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manage and lead others.

Finally, you may want to consider practical awards such as Chartered Man-ager, to recognise people who succeed through your organisation’s L&D

them to keep on learning.

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Potential

-

for their recruitment.

-ing it.

Top takeaways

the organisation within three months of promoting them.

WHERE WILL YOUR CAREER TAKE YOU?

Boost your prospects with Chartered Manager status.

Determined to go as far as you can in your management career?

Want to prove your credibility as a leader?

Become a Chartered Manager with CMI and you’ll be future-proofing your career by marking yourself out as an elite manager with sought-after attributes.

• It shows you’re passionate about your development and your people

• It supports your career development and employability

• It improves your earning potential

• It demonstrates your workplace impact

• It helps you become a better manager and leader

What more could an ambitious manager want? To find out how you can stay ahead of the career curve call now on 01536 207380 or visit www.managers.org.uk/cmgr

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Be within the business and prove your value By Ed Monk, Learning and Performance Institute

Ed Monk is Managing Director of the Learning and Performnce Institute. The LPI is a global institute for learning and development professionals. Established in 1995, the Institute has grown on an annual basis to become the leading authority on L&D.

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-force, and as we continue to see the rise of digital learning, either self-paced

-rate pertinence. Of course, this will require upskilling for many, as we

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-ing director of the LPI, I witness training teams who seem entirely apart

anywhere learning, collate resources

with the learning team. In order that

engaging with our fellow employees.

I would suggest so.

“The modern learning team

must be able to curate content,

create bite-sized learning,

deliver anytime/anywhere

learning, collate resources and

engage with the business on a

strategic level.”

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doing.

learning community out there. Listen to peers, share thoughts and content,

Top takeaways

solutions that will work.

help as a trusted partner.

Chapter One

Our Future

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Being your best self at workBy Sukh Pabial, One Housing Group

Sukhvinder Pabial is the Head of Organisational Development at One Housing Group,

intelligence, positive psychology and inclusive facilitation techniques.

I -

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Working smarter

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don’t need management to do it. They don’t need processes or procedures or

another and support each other. That’s when great things happen at work.

Top takeaways

at work using techniques like mindfulness.

“People come to work wanting to

achieve things and be proud of what

they achieve. Sometimes they

need help in that process, and that’s

where we come in.”

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How technology will facilitate lifelong learningBy Matthew Poyiadgi , Pearson VUE

Matthew Poyiadgi is Vice President of EMEA, Pearson VUE. Matthew’s passion is public speaking on the latest technology trends making waves and how are they shaping our lifestyle and workplace, but why people and skills are ultimately the key to everything.

Tlearn.

workers think and operate.

searching questions such as how we engage them to shape how learning meets their needs in the future.

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Tools for success

tools to make this a reality.

learning. Google already predicts your

-

-terns. Future apps could suggest

-ing your learning history.

(MOOCs) are another potential life-

-ing professionals to stand out from their competitors.

“Our role as educators is to

transform these learners into

earners – to give them the skills to

embark on career pathways to suit their needs, and

a platform to upskill or change direction as they

”

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stimulate them any longer.

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Challenges for the future

People no longer go shopping once a week, they are always shopping, always

-ment.

directly.

past and champion their own leading-edge technology.

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Top takeaways

The trend for future generations is towards lifelong learning and

needs.

stand out from their competitors.

with your learners on their terms.

learners and customers alike.

Chapter Two

Performance Improvement

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How can Apple and Amazon change the way we design mandatory trainingBy Tom Pape, BT

Tom Pape began his career in media working with the BBC and MTV. Moving natu-rally into the communications industry Tom started work with BT. He now leads a large team as Head of Learning Innovation that delivers award-winning learning solutions, driving a new approach to BT’s mandatory training across the globe with adaptive learning.

I mandatory. Compliance, health and safety, and security are all important

of the typical design process, the end user usually gets the short end of the

Who we should be designing for

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included) did one thing in particular. They skipped through any actual learning content they could, and

proof of learning quiz at the end of

want to pass the course and get on

and I don’t think this is news to any of

general feeling was that the course content was too generic. People felt

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If mandatory training doesn’t adapt to our way of working, then the rela-

You could argue that at the end of the day, the user is seeing the learning

“If mandatory training doesn’t

adapt to our way of working, then the relationship

between user and course will continue to be

dysfunctional.”

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don’t think this is enough.

Learning from the masters

design.

Top takeaways

keep things simple and user-orientated.

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Why L&D can’t ignore alignment any moreBy Jonathan Kettleborough, Corollis Ltd

Jonathan Kettleborough is a consultant, speaker, blogger, author and lecturer with almost 30 years’ experience of the L&D industry. He holds an MBA with distinction

at Birkbeck College.

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L&D professionals are under pressure from all areas. They are asked to -

stay that way for some time.

up for long-term success.

So what’s all the fuss about?

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opportunities, and diminished performance.”

-ment.”

The state we’re in

performance indicators that they

“Alignment is

about you, your department or

your hobby-horse

driving success within your

business and your customers.”

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and lower performing organisations.”

The Goal, the Holy Grail, the Promised Land

know we can.

A is for Alignment

understand and respond to their needs in an appropriate and timely manner. Your solutions make sense; your requests for resources are under-

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Top takeaways

The pressure to perform is relentless. Times are tight and are set to stay that way for some time to come - demonstrate what the L&D

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and respected.

Chapter Three

Real World

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IT giving you a hard time?By Neil Lasher, FireEye Inc

Neil Lasher is a fellow on the advisory board of LPI and a member of the International Think Tank. Over the last 25 years Neil has assisted hundreds of companies of all sizes with their learning design and strategy. He has recently taken an exciting senior role at FireEye Inc, headquartered in Silicon Valley and ranked fourth on the Deloitte 2012 Technology Fast 500™.

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the moon with less computing power than is in a single iPhone.

commercial organisations.

Email security

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learning. In recent times at many

‘our IT won’t allow us to do that’, ‘we

-ity do not know the risks, do not appreciate that IT is protecting the organisation, and, from their perspec-

the risk of getting caught out.

practices into corporate networks, without testing and care or knowledge of

Methods for success

“Understanding what constitutes

malware and how it affects

organisations is key to getting

IT on your side when it comes to

delivering new IT concepts in

learning.”


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Third, we need to understand the malware lifecycle and treat our data with

phone and from the application your department is creating. You need to

Top takeaways

organisation - change your passwords regularly and make sure

them to the workforce.

concern - check, stress test, modify.

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Delivering elearning to a large and varied audienceBy Martin Gower, Glasgow 2014

Martin Gower started his elearning career as an Authorware programmer in 1997. Going on to be an instructional designer, learning consultant and a project manager he

the 20th Commonwealth Games.

C

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Implementation

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Games Time (some of their face-to-face sessions started in March); For -

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aimed at people leading teams during their time at the Games.

Games on this scale had produced a

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the Games.

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work on another Games.

“What I found exciting about

this project was the legacy of all

the training I was helping to create.”


What we learned

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-tion in one place.

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training programme that they could demonstrate to future potential

Top takeaways

Speaking atLearning Live 2014

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Sukh Pabial - Being your best self at work

Sukh will be:•

down the ROI route.•

the right opportunities for learning to take place.•

•

Matthew Poyiadgi - 3T: Talent, Technology, Trends

Matthew will be addressing:•

change with it.• The emerging technologies that are impacting learning.• How learning and technology can come together to inspire.• How social media is changing how we engage our learners, workers and

customers of tomorrow.

Tom Pape - Adaptive learning in global mandatory training

Tom will show you how to:•

• •

application of learning.• Treat users as adults and not children .

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Jonathan Kettleborough - Why L&D can’t ignore alignment anymore

Jonathan will explain:• The state we’re in and why L&D can’t ignore alignment any more.• • • Measuring alignment to keep you working in the right direction.

Martin Gower - Delivering elearning to a large/varied audience

Delegates will: •

with other organisations.• • • •

Neil Lasher - IT giving you a hard time? It’s about to get worse

Delegates will learn:• • • • •


LEARNINGLIVE

The Institute for workplace learning professionals

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The LPI is proud to work in partnership with numerous organisations

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The Learning and Performance Institute consists of over 3,000

individual members and 400 accredited organisations.

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feature the latest insight and thinking on all the cutting edge issues within -

-munity areas where peers discuss and dissect the issues that really matter.

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future-proof your l&d - it training & certification · 2018-06-20 · future-proof your...

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