from idea to implementation: creating end-to-end flow in project organizations - patrick steyaert
TRANSCRIPT
Lean-Kanban Europe 2010 End-to-end flow
(c) TeamProsource 2010 1
From idea to implementationC ti d t d fl iCreating end-to-end flow in
project organisations
Lean-Kanban EuropeAntwerpen, September 2010
www.TeamProsource.euwww.TeamProsource.eu
Accelerated projects and services flow through 360°improvement
A competence improvement platform including public training
360°diagnostic andimprovement to accelerate
the flow of projects and services
www.TeamProsource.eu 2
platform, including public training, in-company training programmes,
and coaching
Flexible staffing of highly skilled resources with quality guarantee
End-to-end flow | Lean-Kanban Europe 2010
Lean-Kanban Europe 2010 End-to-end flow
(c) TeamProsource 2010 2
Accelerated projects and services flow through 360°improvement
Let's enter into a Let's enter into a Let s enter into a dialogue, shall we?Let s enter into a
dialogue, shall we?
TeamProsourceEU
www.TeamProsource.eu 3
TeamProsource LinkedIn company page
TeamProsource LinkedIn group
ProsourceAcademy LinkedIn group
TeamProsourceEU
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Lange wapper(aka Osterweel verbinding)
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Lean-Kanban Europe 2010 End-to-end flow
(c) TeamProsource 2010 3
From idea to implementation
discovery deliverydiscoveryUnderstand what to deliver
deliveryDeliver according commitment
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Business Engineering
Feedback and feed forward
discovery deliverydiscoveryUnderstand what to deliver
deliveryDeliver according commitment
Misinformed commitment
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Failure load
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Flow
discovery deliverydiscoveryUnderstand what to deliver
deliveryDeliver according commitment
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FLOW
Even bigger feedback loops
discovery deliverydiscoveryUnderstand what to deliver
deliveryDeliver according commitment
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FLOW
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End-to-end flow
discovery deliverydiscoveryUnderstand what to deliver
deliveryDeliver according commitment
FLOW
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FLOW
… linearly or iterativelyLinear Iterative
• The user is engaged at the beginning and at the end
• The needs are discovered at the start and the results of the project are delivered at the end
• Benefits are realised (long) after the project has ended
• The user is continuously involved in the project
• The needs are discovered incrementally and project results are also delivered incrementally
• Benefits are realised incrementally during the project
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Discovery Strategy Delivery Implementation
Discovery
StrategyDelivery
Implementation
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One size fits all … or not?
Every project is unique …
www.TeamProsource.euBecome the 360° PM | PMI BeNeLux 2010
… but some are more unique than others!
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End-to-end kanban so that projects flow through the organisation
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Lean-Kanban Europe 2010 End-to-end flow
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Delivery starts with an informed commitment
• The supplier shall• The supplier shall provide that all of user data is to be recoverable to within one working day, with 99.9 percent
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preliability.
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… rapidly converges
Knowledge growing Business value growingInspiration.: http://Alistair.Cockburn.us
Knowledge growing(risk reduction)
Business value growing
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Lean-Kanban Europe 2010 End-to-end flow
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…by eliminating risks and options Step-wise refinement allows you to move from vague idea to realization move from vague idea to realization eliminating risks and options as you go.
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This has led to kanban for delivery
• Value stream ofValue stream of products in different stages of development
• Limit work-in-
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progress
• Pull of work
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Pull of work through WIP constraints
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Delivery kanbanWIP Limit
Scope DoneElaborate Realize
2 2 1Training Proposals
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pull
Scope content
Elaborate content
Training delivery package
pull
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pull
Discovery generates optionsDiscovery prepares informed
i b i icommitment by generating options.
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Lean-Kanban Europe 2010 End-to-end flow
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…finding what you are not looking for
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Ref.: Front End of Innovation, Peter A. Koen, Ph.D.
Serendipity can be shaped
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Serendipity can be shaped
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Be prepared to scale fast
Pivot point
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Delivers nearly no knowledge(or risk reduction)
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Requirements for a kanban for discovery• Reliably produces (high value) optionsReliably produces (high value) options
– Requisite variety of options to start with
– Manage the cost of failure
• Value stream with
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– many low effort options at the start
– Few high effort options at the end
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(c) TeamProsource 2010 12
Training discovery kanbanMinimal options
Speculate DoneExplore Adapt
p5 2 1Training
ideas
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Cancelpull
Customer validation
Market probe
Full marketing
pull
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Training discovery kanbanMinimal options
Speculate DoneExplore Adapt
p5 2 1Training
ideas Visualize workflow
Limit work in progress
Measure & manage flow
Ensure minimal options
option flow
www.TeamProsource.eu
Cancelpull
Customer validation
Market probe
Full marketing
pull
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Make process policies explicit
Use models to recognize improvement opportunities
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Reflection
• Avoid• Avoid– Discovery = brainstorming
– Under pressure generate more options
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– Being to tied up in long shot opportunities
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End-to-end flowdiscovery delivery
• Value stream ofoptions
• Ensure minimal options
• Value stream of products
• Limit work-in-progress
y y
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• Pull of options
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• Pull of work
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Follow us on 360°Project Manager LinkedIn group http://www.linkedin.com/groups?gid=3177436
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