fringe user experience: designing for the future
DESCRIPTION
Before Wearables and the Internet of Things (IoT), designing for Mobile was "the next big thing." While Mobile devices have proliferated faster than anyone anticipated, our practice as User Experience designers is still lagging: put simply, we're still figuring this out. But when the medium of our profession is advancing faster than the principles that underpin it, how do we evolve as practitioners? Is the future of UX tied to keeping up with the latest technology only, or is there something deeper to the practice of UX which needs to be identified and developed to help us make sense of the rapidly unfolding future? In this keynote address, Hong Kong based User Experience practitioner, facilitator and trainer Kristin Low will explore the future of User Experience - Fringe UX - and what the rapid advances in technology mean for our practice as User Experience professionals.TRANSCRIPT
We need to move towards human centred design.
The user is a tired, damaging fiction that adds unnecessary friction and noise when we are trying to understand people.
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By August of this year, Qihoo released their own clone, and gave it away for
free to attract users.
Most knowledge in UX doesn’t yet exist.
The rate of change necessitates a new understanding of what it means to be an expert. It’s no longer about mastery.
Reducing the barrier between behaviour and motivation.
As the interface continues to disappear, the connection between desire and action is becoming more natural and intuitive.
Identify Problems Correctly Spend most of your time at the front of the Design funnel.
Emerging technology is too complex and rapid to base your understanding of a problem space on the technology alone.
1.
Problem/ Solution Fit
Product/ Market Fit
Scale
What should you build? PrototypeMinimum Viable Product (MVP)
Beta Release
What are you validating? Offering Product Execution
LAUNCH
Product development requires finding “fit” as quickly and easily as possible.
By focusing on the different stages of fit at each part of the process, you can validate product decisions more rapidly and safely.
RISK
Lots Little
The Design Funnel
Learn Constantly When most of your work is in “the future,” knowledge is created as
much as it is learnt.
2.
Work at a variety of scales The screen is just a single instance of the relationship we have
with technology.
4.
Work Effectively on Cross-Disciplinary Teams
Practice consensual UX - do it “with” people, not “to” them.
7.