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Broadband Services Friedrich Kiel Solutions Marketing Manager Germany

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Page 1: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

Broadband Services

Friedrich KielSolutions Marketing Manager Germany

Page 2: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, Sofia, Bulgaria 21-24 January 2003 — 2 All rights reserved © 2003, Alcatel

Content

>Main broadband application areas

>The three step approach for introducing broadband communication• Step 1: High Speed Internet• Step2: Broadband Business Applications• Step 3: Broadband Entertainment

>Summary

Page 3: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, Sofia, Bulgaria 21-24 January 2003 — 3 All rights reserved © 2003, Alcatel

Main broadband application areas

> High Speed Internet (HSI) for Business an Residential

> Virtual Private Networks and Broadband Access for SME`s

> Teleworking

> E-Government

> E-Health

> E-Learning

> E-Home with Infotainment and Telematics

Page 4: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, Sofia, Bulgaria 21-24 January 2003 — 4 All rights reserved © 2003, Alcatel

DSL business have significant Revenue Streams

> Three revenue streams in DSL deployment• High speed Internet access (limited by # of on-line households)• Business access (SOHO/SME)• Residential multimedia (gaming/video/entertainment)

TIMETIME

Business Access

High Speed Internet access

$$ Residential Multimedia

today

InfrastructureInvestment

LeveragingExisting

Infrastructure

Page 5: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, Sofia, Bulgaria 21-24 January 2003 — 5 All rights reserved © 2003, Alcatel

STEP 1: Expand on high speed internet access

> WHY• Internet access is greenfield for all players, low step-in barriers• Able to build on existing voice client base

– ADSL can reach more than 70% of the voice customer base of most Western European countries

• Potential market coverage of 30% by 2004 (McKinnsey) • ADSL installed base can be leveraged to make incremental

business case for multimedia• Once market leader, always market leader (cfr. Mobile)

$$

High Speed Internet access

TIMETIME

Page 6: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, Sofia, Bulgaria 21-24 January 2003 — 6 All rights reserved © 2003, Alcatel

Internet penetration worldwide

“By 2005, an estimated 1.5 billion people (25% of the world’s population) are expected to be online, compared to 7 % currently.”

Page 7: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, Sofia, Bulgaria 21-24 January 2003 — 7 All rights reserved © 2003, Alcatel

STEP 2:Create Margins on Business Access Services

TIMETIME

> Business Access ADSL is ideal to address underserved SME market• Incremental cost on residential ADSL installed base is small

– Major revenue opportunity with limited investments

• Same footprint provides increased ARPU

Business Access

High SpeedInternet Access

$$

Page 8: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, Sofia, Bulgaria 21-24 January 2003 — 8 All rights reserved © 2003, Alcatel

SME/SOHO: A Unique Opportunity to Increase Service Offering

Willingness to pay for broadband access and services

( Customer survey in USA and Italy )

Home Working

Source: Alcatel survey: Italy/USA

ARPU potential fromadditional services

85 € per month

Broadband access

IP VPNIntranet and Extranet

Self provisioningSecurity

Web hosting

ARPU from basic access service

58 € per month

Page 9: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, Sofia, Bulgaria 21-24 January 2003 — 9 All rights reserved © 2003, Alcatel

Teleworker EnvironmentLaptop withDocking Station

Screen with integrated WebCam

Printer/Scanner/Fax Combination

e.g.: DSL Modem

PDA

(Optional)

Wireless Headset

cabelless keybordand mouseApplicationsApplications::

Firewall and Virusscan; automatic Back Up System Voice over IP access to the company PBXSecure accesscentral private Directory for Mail, Voice, VideoAccess to Work Flow SystemHot MailAccess to Telelearning

Page 10: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, Sofia, Bulgaria 21-24 January 2003 — 10 All rights reserved © 2003, Alcatel

Teleworkers as pacemakers for payed content

Page 11: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, Sofia, Bulgaria 21-24 January 2003 — 11 All rights reserved © 2003, Alcatel

STEP 3: Residential Multimedia: TRIPLE PLAY

Business Access

High Speed Internet access

Residential Multimedia

InfrastructureInvestment

LeveragingExisting

Infrastructure

> Get full service coverage of residential market• Increase ARPU per residential customer• Expand addressable market• Counter triple treath from other network competitors

$$

TIMETIMEtoday

Page 12: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, Sofia, Bulgaria 21-24 January 2003 — 12 All rights reserved © 2003, Alcatel

Living in the broadband worldWhat consumers expect from Broadband ...

lean back: interactive entertainment

lean forward: speed versus price

teenagers: gaming &enhanced chat

family: enhanced educationcommunication with

distant relativesElderly: communicate

with distant familygamblers: gamble anyTime, online bingo, lottery

Page 13: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, Sofia, Bulgaria 21-24 January 2003 — 13 All rights reserved © 2003, Alcatel

Services on PCsBroadband access enables PC users to access rich content services

Music & Video movies

Classic web access

Short films / Narrow-band

streaming

Video conferencing

Games

>WWW access

and email

>Chat

>Newsgroup

>Trailers

>Video/TV

streaming

<348kb/s

>Radio Net

>IP Telephony

>MP3 download

>Full length

movies download

>Movie streaming

>348 kb/s

>Standalone

games

>Networked

group games

>Desktop

video

conferencing

>WebCams

Page 14: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, Sofia, Bulgaria 21-24 January 2003 — 14 All rights reserved © 2003, Alcatel

Services on TVsPersonal

Video Recorder (PVR)

BTV & Electronic Program

Guide (EPG)

Near VoD & Pay-Per-View

Enhanced / Interactive TV

Video on Demand

> Selection of different camera angles

> Replay of sequences and scenes

> Highlights on request

> Interactive and customized advertising

> Time Shifted TV

> Broadcast programming equivalent to cable or satellite offerings

• News, sports, politics, economy, weather, etc.

> EPG provides programming overview with 7-14 day preview

> On demand information for TV content

> Record and play broadcast content without video cassette

> Stop, pause, rewind, fast forward previously recorded content

> Pay Per View content accessed immediately with Parental control

> Typically implemented as another broadcast channel

> Event-driven buying

> Selection, download or streaming and individual billing of movies

> Download VoDor real time streaming

> VCR-like functionality

Page 15: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, Sofia, Bulgaria 21-24 January 2003 — 15 All rights reserved © 2003, Alcatel

you cannot only connect to DSL,you can ...

winDSL

playDSL

talkDSL

meetDSL

watchDSLworkDSL

learnDSL hearDSL

Page 16: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, Sofia, Bulgaria 21-24 January 2003 — 16 All rights reserved © 2003, Alcatel

Summary

> Broadband is not just high speed internet: It will change the way we do business and communication

> Broadband applications are key drivers for productivity and employability today and in the future

> The available DSL technology , data aware DSLAM`s and transport layer functionality in the access networks allow for quick introduction of broadband in the mass market

> The successful introduction of broadband in the market is defined by the three revenue streams: • 1: High Speed Internet (HIS) • 2: Business Access and Applications• 3: Residential Multi Media

Page 17: Friedrich Kiel Solutions Marketing Manager Germany€¦ · Solutions Marketing Manager Germany. ITUT/BDT EUR and CIS Regional Workshop “Network Evolution”, ... Event-driven buying

www.alcatel.com