frequently asked questions run your business on our...

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Oscar Pardal, Manager – Bambuubar Nightclub, Southampton “The management of the data and reporting facilities provided has enabled us to run the club far more efficiently and profitably. The Toshiba touchscreen menu options are intuitive, quick and easy for our staff to use, which is important at peak periods and when we run so many different promotions. Automated, timed promotions are quick and easy to programme and help to reduce staff errors.” Javid Kashif, General Manager - Worldwide Foods Retail Stores “Since the system was installed, the increase in customer throughput has been very noticeable, in addition we are able to present a much more professional image, increasing customer confidence, as well as improving customer service and satisfaction.” “We now have a system equal to that of any of the large supermarket chains – reduced counter space, fast & efficient customer transactions, durability and an overall low cost of ownership.” William Spark, General Manager – Osbournes Bar, Inverness “Datasym and Toshiba have designed and configured a system which is easy to use, reliable and provides all the information to give us the management control vital to run the bar as efficiently and profitably as possible.” “In our industry back-up support with out of hours cover is essential and the careful planning that went into the cabling installation gives us the assurance that future maintenance work can be carried out quickly and easily. We will certainly be using the same system for any future venues.” Mike Haughton, Club Treasurer – Ashton Golf Club “We are extremely pleased with the benefits that the system has brought to both the members and to the running of the club. As Club Treasurer my job in running the club efficiently and profitably has been made far easier. We can now obtain full reporting information on the profit of each different stock line easily and quickly, giving greater visibility of spending and accountability to the club.” “The reliability and robustness of the hardware is extremely impressive and the low total cost of ownership was an important consideration in our selection process - return on investment is key when we are making a major investment on behalf of our members.” Brodrick Pooley, Catering Services Manager - Hinchingbrooke NHS Health Care Trust “The solution provided by Datasym and Toshiba has reduced waiting times for our customers as well as making daily sales analysis far quicker and easier. We can now obtain full reporting information, quickly and easily and the Fingerprint ID sign-on gives us total confidence in security.” “The quality, reliability and design of the hardware is ideal for our environment. In fact, we are so delighted with the system and service provided that we are now planning to install a further three units into our first floor Garden Restaurant.” Over the last 25 years, Datasym (UK) Ltd. has developed several generations of application software offering cost-effective, state of the art solutions in business management, hospitality and retail. At Datasym, we pride ourselves on being able to integrate systems, providing an end to end solution. Previous links have included hotel front-desk systems, third party ordering systems and account packages. Our product range offers solutions for high volume catering, front–end retail, hospitality solutions for bars, clubs, cafes, hotels and restaurants, through to full back office stock control. Designed for hospitality and retail, the software provides a range of solutions, from single outlets to scalable mid/large concerns, which integrate the whole trading cycle from purchase order to point of sale. Our prime focus is to provide and support high quality, reliable products that are straight forward for operators to use and offer value for money. Our partnership with quality manufacturer Toshiba enables us to supply a complete solution including hardware, installation and service support. Run Your Business On Our Expertise SYSTEM INTEGRATORS Testimonials What can I expect to gain from DPOS? DPOS offers fast, user-friendly, reliable and feature-rich operation at the point of sale. Capable of running standalone or as part of multi terminal / back office network. A full range of reports provide detailed information including hourly trends, individual item sales and cashier performance. What can I expect to gain from Stockade? More detailed sales reporting than available within the DPOS product, real-time sales views, and comprehensive stock management. Stockade provides a wide range of information for every business regardless of size and structure. Can I use my existing network? Datasym.PoS and Stockade can run on any Windows- based network. They use peer to peer networking for local linking of terminals and IP protocol for multi branch communications thus allowing the fixed cost and high speed of broadband to be utilised. What happens in the future? Datasym and Toshiba are continually developing and improving their products. Customers opting for Datasym support will benefit from this ongoing development via regular upgrades available from the web. How do I link into my current systems? The software allows the importing of products from elsewhere when the system is first initialised. Datasym’s back office applications use Crystal Reports for reporting, allowing export to CSV, Excel, Word, and PDF from any report. Specific export and import routines can be developed for other more specialised applications. Sage Line 50 is available at an additional module cost. How will my business benefit from this solution? Datasym solutions allow centralised control and reporting in any size of business. The ability to easily view up-to-the- minute information is invaluable. Additional security, speed of throughput at the EPOS terminal and advanced features all go towards providing the tools required to obtain an edge in today’s markets. How can it pay for itself? In retail, targeted ordering and optimised stock holding can ensure that money is not tied up in stock that is likely to stay on shelves. In hospitality, advanced table management ensures that restaurants are always operating at their optimum capacity. Both retail and hospitality applications benefit from detailed hourly reporting allowing operations to be monitored and adjusted as needed. Frequently Asked Questions Datasym UK Ltd, Venture Tower, Fratton Road, Fratton, Portsmouth, Hants PO1 5DL Tel: +44 (0) 23 9282 8855 Fax: +44 (0) 23 9282 8140 email: [email protected] Datasym working in partnership with

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Page 1: Frequently Asked Questions Run Your Business On Our Expertisetoshibatec-dpos.com/brochures/datasym_a3_to_a4_leaflet_04.pdf · catering, front–end retail, hospitality solutions for

Oscar Pardal, Manager – Bambuubar Nightclub, Southampton

“The management of the data and reportingfacilities provided has enabled us to run the club far more efficiently and profitably. The Toshiba touchscreen menu options are intuitive, quick and easy for our staff to use, which is important at peak periods andwhen we run so many different promotions. Automated,timed promotions are quick and easy to programme andhelp to reduce staff errors.”

Javid Kashif, General Manager - Worldwide Foods Retail Stores

“Since the system was installed, the increase in customerthroughput has been very noticeable, in addition we areable to present a much more professional image, increasingcustomer confidence, as well as improving customer serviceand satisfaction.”

“We now have a system equal to that of any of the largesupermarket chains – reduced counter space, fast &efficient customer transactions, durability and an overall lowcost of ownership.”

William Spark, General Manager – Osbournes Bar, Inverness

“Datasym and Toshiba have designed and configured asystem which is easy to use, reliable and provides all theinformation to give us the management control vital to runthe bar as efficiently and profitably as possible.”

“In our industry back-up support with out of hours cover isessential and the careful planning that went into the cabling

installation gives us the assurance that futuremaintenance work can be carried out quickly

and easily. We will certainly be using the samesystem for any future venues.”

Mike Haughton, Club Treasurer – Ashton Golf Club

“We are extremely pleased with the benefits that the systemhas brought to both the members and to the running of theclub. As Club Treasurer my job in running the club efficientlyand profitably has been made far easier. We can now obtainfull reporting information on the profit of each different stockline easily and quickly, giving greater visibility of spendingand accountability to the club.”

“The reliability and robustness of the hardware is extremelyimpressive and the low total cost of ownership was animportant consideration in our selection process - return oninvestment is key when we are making a major investmenton behalf of our members.”

Brodrick Pooley, Catering Services Manager -Hinchingbrooke NHS Health Care Trust

“The solution provided by Datasym and Toshiba hasreduced waiting times for our customers as well as makingdaily sales analysis far quicker and easier. We can nowobtain full reporting information, quickly and easily and theFingerprint ID sign-on gives us total confidence in security.”

“The quality, reliability and design of the hardware is ideal for our environment. In fact, we are so delighted with the system and service provided that we are nowplanning to install a further three units into our first floorGarden Restaurant.”

Over the last 25 years, Datasym (UK) Ltd. has

developed several generations of application software

offering cost-effective, state of the art solutions in

business management, hospitality and retail.

At Datasym, we pride ourselves on being able to

integrate systems, providing an end to end solution.

Previous links have included hotel front-desk systems,

third party ordering systems and account packages.

Our product range offers solutions for high volume

catering, front–end retail, hospitality solutions for bars,

clubs, cafes, hotels and restaurants, through to full back

office stock control.

Designed for hospitality and retail, the software provides

a range of solutions, from single outlets to scalable

mid/large concerns, which integrate the whole trading

cycle from purchase order to point of sale.

Our prime focus is to provide and support high quality,

reliable products that are straight forward for operators

to use and offer value for money.

Our partnership with quality manufacturer Toshiba

enables us to supply a complete solution including

hardware, installation and service support.

Run Your Business On Our Expertise

SYSTEM INTEGRATORS

Testimonials

What can I expect to gain from DPOS?

DPOS offers fast, user-friendly, reliable and feature-richoperation at the point of sale. Capable of running standaloneor as part of multi terminal / back office network. A full rangeof reports provide detailed information including hourlytrends, individual item sales and cashier performance.

What can I expect to gain from Stockade?

More detailed sales reporting than available within the DPOSproduct, real-time sales views, and comprehensive stockmanagement. Stockade provides a wide range of informationfor every business regardless of size and structure.

Can I use my existing network?

Datasym.PoS and Stockade can run on any Windows-based network. They use peer to peer networking for locallinking of terminals and IP protocol for multi branchcommunications thus allowing the fixed cost and highspeed of broadband to be utilised.

What happens in the future?

Datasym and Toshiba are continuallydeveloping and improving their products.Customers opting for Datasym support willbenefit from this ongoing development viaregular upgrades available from the web.

How do I link into my current systems?

The software allows the importing of products fromelsewhere when the system is first initialised. Datasym’sback office applications use Crystal Reports for reporting,allowing export to CSV, Excel, Word, and PDF from anyreport. Specific export and import routines can bedeveloped for other more specialised applications. SageLine 50 is available at an additional module cost.

How will my business benefit from this solution?

Datasym solutions allow centralised control and reporting inany size of business. The ability to easily view up-to-the-minute information is invaluable. Additional security, speedof throughput at the EPOS terminal and advanced featuresall go towards providing the tools required to obtain anedge in today’s markets.

How can it pay for itself?

In retail, targeted ordering and optimised stock holding canensure that money is not tied up in stock that is likely

to stay on shelves. In hospitality, advanced tablemanagement ensures that restaurants are always

operating at their optimum capacity. Both retailand hospitality applications benefit fromdetailed hourly reporting allowing operationsto be monitored and adjusted as needed.

Frequently Asked Questions

Datasym UK Ltd, Venture Tower, Fratton Road, Fratton, Portsmouth, Hants PO1 5DLTel: +44 (0) 23 9282 8855 Fax: +44 (0) 23 9282 8140 email: [email protected]

Datasym working in partnership with

Datasym A3 to A4 leaflet 04 27/9/05 11:31 Page 1

Page 2: Frequently Asked Questions Run Your Business On Our Expertisetoshibatec-dpos.com/brochures/datasym_a3_to_a4_leaflet_04.pdf · catering, front–end retail, hospitality solutions for

SYSTEM INTEGRATORS

DPOS refers to Datasym.PoS hospitality / retail EPoS

terminal software. It is a complete one stop solution for the

front office which can seamlessly link through to SQL back

office and stock control. This innovative system is fully

scalable and is suitable from stand alone, to multiple

branches, including international operations.

Stockade provides fast and efficient control of the

movement of goods within a business. Revenue analysis

and stock assessment are produced in real-time by sales

sent to the SQL database from DPOS.

Stockade provides facilities to control every area of DPOS,

including the remote scheduling of any updates, such as

price promotions. Many of the DPOS features are

incorporated within Stockade to allow customers to

maximise their business potential.

Datasym.PoS Back Office provides a reduced feature set

from Datasym’s Stockade application allowing a cost

effective back office solution for organisations that do not

wish to adopt stock control.

Menumark builds on Datasym’s Stockade application to

provide a large scale hospitality solution for customers such

as hospitals, schools and colleges. Full recipe database with

diet permissions allow true costings for products produced

in-house based on individual ingredient pricing.

DPOS Features include:

Real-time Communications

High Security, including Fingerprint Recognition

Intelligent Promotions, including Collection and Deliveries

EFT and Chip & Pin Compatible – Link to All Major Banks

Customer Relationship Management, includingTelephone & Postcode Recognition

Cashless, Loyalty and Customer Accounts

Intuitive Toshiba Touchscreen Technology

Reservations Diary and Booking System

Euro Compliant

Table Management for Hospitality Environments

Weights and Measures Approved Scale Links

Links to Dedicated Hotel Front Desk Systems

Serial Number Tracking

Comprehensive Collection / Delivery Module Available

DPOS can operate entirely independently, or it can beintergrated with our back office systems.

Stockade Features include:

Compatibility & Integration with Microsoft Products and other Business Tools

Robustness of SQL data: SQL Server is Fully Relational, Solid and Secure

Extensive Reporting, using Crystal Reports

Comprehensive Import & Export Routines

Full Stock Control

Client Server Architecture: Improves Speed & Connectivity

Multi Site, Multi Location

Active Sage Accounts Links

Extensive Customer Accounts – Loyalty & Cashless

Product Labelling Including Barcodes if Required.

Links to Handheld Terminals for Stock Control Routines

Template Structures Throughout Allowing Easy Entry of Stock Routines

Datasym.PoS Back Office Features Include:

Real-time Sales Importing and Product Updating

Full Multi-branch Capabilities

Using Stockade’s Robust SQL Database Engine

Hourly Analysis

Cashier Analysis

Full Item Sales Analysis

Item Labelling Including Barcodes if Required

Customer Accounts

Menumark Features Include:

Full Recipe and Commodity Database

Diet Permissions for Each Product

Link to Third Party Software for Nutritional Analysis

Production Planning Yields Costings and Lists Required Ingredients

Direct Link from Production Planning into Stock Controlfor Ordering and Requisitioning

Full Stock Control Routines

datasym.posdatasymstockade

datasym.posback office

datasymmenumark

Datasym working in partnership with

Datasym A3 to A4 leaflet 04 27/9/05 11:31 Page 3