OBJECTIVEMy primary Objective as a Head Waitress is to ensure prompt and corteous service to the costumers and make them special and important.I can fulfill this by seeing that every customer’s needs and request are attended. I will conceptualize strategies and techniques to speed up order time. I will also introduce practical, yet effective steps in order taking to avoid mistakes and duplicities. Moreover, I will see to it that the surrounding is clean and that proper hygiene and sanitation is observed at all times in compliance to governmental rules and regulations.

SKILLS Substantial experience in supervising work of all waiters and maintain quality working of restaurant. Sound knowledge of all food and wine available in restaurant. Profound knowledge of various Microsoft Office programs. Ability to assist restaurant manager in everyday working of restaurant. Familiarity of various health and safety regulations.

RELEVANT WORK EXPERIENCEHead Waitress Zuma Restaurant Dubai International Financial Centre

January 02, 2011- present

Coordinated with restaurant Manager and performed all service as per requirement. Assisted all restaurant managers and organized various events to keep up morale. Maintained a neat and clean restaurant area at all times. Ensured compliance to all regulations and hygiene level required in the restaurant. Provided training to junior staff members in coordination with manager. Evaluated performance of all waiters and prepared reports for the management. Communicated with guest on regular basis and ensured that they are satisfied. Identified all demanding guest, and informed the restaurant manager for the same. Serve all food and beverage as per standards and within the required time. Provided all costumers efficient service at all times and cooperated with the staff members. Provided quality training as per the required service standards.

EDUCATIONAL BACKGROUND

Bachelor of Business administration Saint Paul University, Dumaguete City Philippines

March 1995-1999

FRANCES PALOMA LABE9TH MARCH 1978

ADDRESS: CBC C07 FLAT 206INTERNATIONAL CITY DUBAI UAE

CELLPHONE NUMBER:

0552900139

EMAIL ADDRESS: labefrances@yahoo.com