for use at secondary for use at secondary for use at ... skill asses/assessmen… · nail care...

Minnesota State-Approved Technical Skill Assessments 7/1/2012

Pathway: Personal Care Services

Cluster: Human Services

CLUSTER/

PATHWAY/

PROGRAM

CERTIFICATION /

ASSESSMENT

TITLE

TYPEISSUING

ORGANIZATION

WEBSITEPlease report broken

web links

ELIGIBILITY

REQUIREMENTS /

PREREQUISITES

ADMINISTRA-

TION

ELIGIBILITY(Written, Oral,

Practical, etc.)

PASSING

SCORECOST COMMENTS

Cosmetology Cosmetology Academic

Assessment

SkillsUSA http://www.workforcerea

dysystem.org/media/blue

prints/Cosmetology_blue

print.pdf

Entry-level

assessment that

verifies student

mastery of the

knowledge and skills

in cosmetology.

Online 70% $10 per

assessment

for SkillsUSA

member;

$20 per

assessment

for non-

member

This fee is for a

non-SkillsUSA

member.


Assessment

NOCTI http://www.nocti.org/PDF

s/JobReady/3082_Cosmet

ology.pdf

Job-ready

assessment that

verifies student

mastery of the


in cosmetology.

Online National

norm

$19 for post-

test only;

$31 for pre-

test & post-

test

Nail

Technician/

Nail Care/

Manicurist

Nail Care Academic

Assessment



prints/NailCare_blueprint.

pdf

Entry-level

assessment that

verifies student

mastery of the


that provide the

foundation for all

careers.

Online 75% $10 per

assessment

for SkillsUSA

member;

$20 per

assessment

for non-

member

This fee is for a

non-SkillsUSA

member.

● For use at SECONDARY For use at SECONDARY For use at SECONDARY For use at SECONDARY

of 30

mailto:[email protected]?subject=BROKEN%20WEBLINK%20ON%20PATHWAY



http://www.workforcereadysystem.org/media/blueprints/Cosmetology_blueprint.pdf




http://www.nocti.org/PDFs/JobReady/3082_Cosmetology.pdf



http://www.workforcereadysystem.org/media/blueprints/NailCare_blueprint.pdf







CLUSTER/

PATHWAY/

PROGRAM

CERTIFICATION /

ASSESSMENT

TITLE

TYPEISSUING

ORGANIZATION


web links

ELIGIBILITY

REQUIREMENTS /

PREREQUISITES

ADMINISTRA-

TION


Practical, etc.)

PASSING

SCORECOST COMMENTS

● For use at SECONDARY For use at SECONDARY For use at SECONDARY For use at SECONDARYEsthetician Esthetician

(Assessment

under

development;

will be released

in future)

Academic

Assessment

SkillsUSA Under development--

website not available at

this time

Entry-level

assessment that

verifies student

mastery of the


as an esthetician.

Online Under

development

$10 per

assessment

for SkillsUSA

member;

$20 per

assessment

for non-

member

This fee is for a

non-SkillsUSA

member.

Personal Care

Services

(General/ All

Programs)

Customer

Service

Academic

Assessment



prints/CustomerService_b

lueprint.pdf

Broad-based

assessment that

verifies student

mastery of the


in customer service

in all career areas.

Online 65% $10 per

assessment

for SkillsUSA

member;

$20 per

assessment

for non-

member

This fee is for a

non-SkillsUSA

member.

Personal Care

Services

(General/ All

Programs)

Employability Academic

Assessment



prints/Employability_blue

print.pdf

Entry-level

assessment that

verifies student

mastery of the


that provide the

foundation for all

careers.

Online 73% $10 per

assessment

for SkillsUSA

member;

$20 per

assessment

for non-

member

This fee is for a

non-SkillsUSA

member.

of 30




http://www.workforcereadysystem.org/media/blueprints/CustomerService_blueprint.pdf




http://www.workforcereadysystem.org/media/blueprints/Employability_blueprint.pdf







CLUSTER/

PATHWAY/

PROGRAM

CERTIFICATION /

ASSESSMENT

TITLE

TYPEISSUING

ORGANIZATION


web links

ELIGIBILITY

REQUIREMENTS /

PREREQUISITES

ADMINISTRA-

TION


Practical, etc.)

PASSING

SCORECOST COMMENTS

● For use at SECONDARY For use at SECONDARY For use at SECONDARY For use at SECONDARYPersonal Care

Services

(General/ All

Programs)

21st Century

Skills for

Workplace

Success

Academic

Assessment


s/JobReady/1037_21st_Ce

ntury_Skills.pdf

Entry-level

assessment that

verifies student

mastery of the


that provide the

foundation for all

careers.

Online National

norm

$19 for post-

test only;

$31 for pre-

test & post-

test

Personal Care

Services

(General/ All

Programs)

Workplace

Readiness

Academic

Assessment


s/JobReady/3033_Workpl

ace_Readiness.pdf

Entry-level

assessment that

verifies student

mastery of the


that provide the

foundation for all

careers.

Online National

norm

$19 for post-

test only;$31

for pre-test &

post-test

NOCTI Testing

Information for

Consortia

Leaders and/or

High School

Testing

Coordinators

NOCTI TESTING

AGREEMENT

Each institution/

consortium should have a

Testing Coordinator who

contacts NOCTI to obtain

assessment exams,

proctoring information,

data management needs,

and other important

functions. Click here for

the NOCTI Testing

Agreement form:

http://www.nocti.org/for

ms.cfm

of 30




http://www.nocti.org/PDFs/JobReady/1037_21st_Century_Skills.pdf



http://www.nocti.org/PDFs/JobReady/3033_Workplace_Readiness.pdf



http://www.nocti.org/forms.cfm
















CLUSTER/

PATHWAY/

PROGRAM

CERTIFICATION /

ASSESSMENT

TITLE

TYPEISSUING

ORGANIZATION


web links

ELIGIBILITY

REQUIREMENTS /

PREREQUISITES

ADMINISTRA-

TION


Practical, etc.)

PASSING

SCORECOST COMMENTS

● For use at SECONDARY For use at SECONDARY For use at SECONDARY For use at SECONDARYSkillsUSA

WorkForce

Ready System

Testing

Information for

Consortia

Leaders and/or

High School

Testing

Coordinators

SkillsUSA

WorkForce

Ready System

TESTING

AGREEMENT

Each institution/



contacts SkillsUSA Work

Force Ready System to

obtain assessment exams,



and other important


the SkillsUSA Work Force

Ready System Testing

Agreement form:

http://www.workforcerea

dysystem.org/purchase.sh

tml

of 30




http://www.workforcereadysystem.org/purchase.shtml



















CLUSTER/

PATHWAY/

PROGRAM

CERTIFICATION /

ASSESSMENT

TITLE

TYPEISSUING

ORGANIZATION


web links

ELIGIBILITY

REQUIREMENTS /

PREREQUISITES

ADMINISTRA-

TION


Practical, etc.)

PASSING

SCORECOST COMMENTS

● For use at SECONDARY For use at SECONDARY For use at SECONDARY For use at SECONDARY


Assessment



prints/Cosmetology_blue

print.pdf

Entry-level

assessment that

verifies student

mastery of the


that provide the

foundation for all

careers.

Online 70% $10 per

assessment

for SkillsUSA

member;

$20 per

assessment

for non-

member

This fee is for a

non-SkillsUSA

member.


Assessment


s/JobReady/3082_Cosmet

ology.pdf

Job-ready

assessment that

verifies student

mastery of the


in cosmetology.

Online National

norm

$19 for post-

test only;

$31 for pre-

test & post-

test

Nail

Technician/

Nail Care/

Manicurist

Nail Care Academic

Assessment



prints/NailCare_blueprint.

pdf

Entry-level

assessment that

verifies student

mastery of the


that provide the

foundation for all

careers.

Online 75% $10 per

assessment

for SkillsUSA

member;

$20 per

assessment

for non-

member

This fee is for a

non-SkillsUSA

member.

● For use at POSTSECONDARY For use at POSTSECONDARY For use at POSTSECONDARY

of 30


















CLUSTER/

PATHWAY/

PROGRAM

CERTIFICATION /

ASSESSMENT

TITLE

TYPEISSUING

ORGANIZATION


web links

ELIGIBILITY

REQUIREMENTS /

PREREQUISITES

ADMINISTRA-

TION


Practical, etc.)

PASSING

SCORECOST COMMENTS

● For use at SECONDARY For use at SECONDARY For use at SECONDARY For use at SECONDARYEsthetician Esthetician

(Assessment

under

development;

will be released

in future)

Academic

Assessment

SkillsUSA Under development--

website not available at

this time

Entry-level

assessment that

verifies student

mastery of the


that provide the

foundation for all

careers.

Online Under

development

$10 per

assessment

for SkillsUSA

member;

$20 per

assessment

for non-

member

This fee is for a

non-SkillsUSA

member.

Personal Care

Services,

General

Customer

Service

Academic

Assessment



prints/CustomerService_b

lueprint.pdf

Entry-level

assessment that

verifies student

mastery of the


that provide the

foundation for all

careers.

Online 65% $10 per

assessment

for SkillsUSA

member;

$20 per

assessment

for non-

member

This fee is for a

non-SkillsUSA

member.

NOCTI Testing

Information for

Consortia

Leaders and/or

High School

Testing

Coordinators

NOCTI TESTING

AGREEMENT

Each institution/



contacts NOCTI to obtain

assessment exams,



and other important


the NOCTI Testing

Agreement form:

http://www.nocti.org/for

ms.cfm

of 30
























CLUSTER/

PATHWAY/

PROGRAM

CERTIFICATION /

ASSESSMENT

TITLE

TYPEISSUING

ORGANIZATION


web links

ELIGIBILITY

REQUIREMENTS /

PREREQUISITES

ADMINISTRA-

TION


Practical, etc.)

PASSING

SCORECOST COMMENTS

● For use at SECONDARY For use at SECONDARY For use at SECONDARY For use at SECONDARYSkillsUSA

WorkForce

Ready System

Testing

Information for

Consortia

Leaders and/or

High School

Testing

Coordinators

SkillsUSA

WorkForce

Ready System

TESTING

AGREEMENT

Each institution/



contacts SkillsUSA Work

Force Ready System to

obtain assessment exams,



and other important


the SkillsUSA Work Force

Ready System Testing

Agreement form:

http://www.workforcerea

dysystem.org/purchase.sh

tml

Cosmetology Initial Operator

License

Initial State

License

Minnesota

Board of

Cosmetologist

Examiners

http://www.bceboard.sta

te.mn.us/

1,550 hours of

course completion;

certificate of

skills/readiness;

passing results from

general theory and

Minnesota

laws/rules from

accredited program.

Written &

Practical

Exam

Pass/Fail $139 for

application,

license, &

surcharge fee

License

renewable every

3 years.

of 30




















http://www.bceboard.state.mn.us/





CLUSTER/

PATHWAY/

PROGRAM

CERTIFICATION /

ASSESSMENT

TITLE

TYPEISSUING

ORGANIZATION


web links

ELIGIBILITY

REQUIREMENTS /

PREREQUISITES

ADMINISTRA-

TION


Practical, etc.)

PASSING

SCORECOST COMMENTS

● For use at SECONDARY For use at SECONDARY For use at SECONDARY For use at SECONDARYSkin

Technician/

Esthetician

Initial Operator

License

Initial State

License

Minnesota

Board of

Cosmetologist

Examiners


te.mn.us/

600 hours of course

completion;

certificate of

skills/readiness;


general theory and

Minnesota

laws/rules from

accredited program.

Written &

Practical

Exam

Pass/Fail $139 for

application,

license, &

surcharge fee

License

renewable every

3 years.

Nail

Technician/

Nail Care/

Manicurist

Initial Operator

License

Initial State

License

Minnesota

Board of

Cosmetologist

Examiners


te.mn.us/

350 hours of course

completion;

certificate of

skills/readiness;


general theory and

Minnesota

laws/rules from

accredited program.

Written &

Practical

Exam

Pass/Fail $139 for

application,

license, &

surcharge fee

License

renewable every

3 years.

of 30











CLUSTER/

PATHWAY/

PROGRAM

CERTIFICATION /

ASSESSMENT

TITLE

TYPEISSUING

ORGANIZATION


web links

ELIGIBILITY

REQUIREMENTS /

PREREQUISITES

ADMINISTRA-

TION


Practical, etc.)

PASSING

SCORECOST COMMENTS

● For use at SECONDARY For use at SECONDARY For use at SECONDARY For use at SECONDARYBarber Apprentice

Barber License

Initial State

License

Minnesota

Board of Barber

Examiners

http://www.barbers.state

.mn.us/exams.asp

Certificate of 1500

hours of course

completion.

Written, Oral,

& Practical

Exam

(including

haircut,

facial, shave,

& perm)

70% passing

score on

written, oral,

and practical

(haircut);

average score

of 70% for

facial, shave,

and perm

combined

$88

application

fee

License

renewable

annually.

of 30




http://www.barbers.state.mn.us/exams.asp

http://www.barbers.state.mn.us/exams.asp

Minnesota Common Core Competencies 7/1/2012



Secondary Postsecondary

MEASURE 01.01.01 Identify training,

education and certification requirements

for occupational choice.Y Y

MEASURE 01.01.02 Participate in career-

related training and/or degree programs. Y Y

MEASURE 01.01.03 Pass certification

tests to qualify for licensure and/or

certification in chosen occupational area. Y Y

Comment from Secondary: Secondary has academic

grade standards to achieve.

MEASURE 01.02.01 Model behaviors

that demonstrate active listening. Y YComment from Business/Industry: Active listening

is critical.

MEASURE 01.02.02 Adapt language for

audience, purpose, situation (e.g.,

diction/structure, style). Y Y

Comment from Business/Industry: Sales is critical

for all employees in the Personal Care Services

pathway. Sales of professional products are an

Important part of today's job.

MEASURE 01.02.03 Organize oral and

written information. Y YE.g., Client data or technical notes.

Comment from Business/Industry: Focus on

technical notes.

MEASURE 01.02.04 Compose focused

copy for a variety of written documents

such as agendas, audio-visuals,

bibliographies, drafts, forms/documents,

notes, oral presentations, reports, and

technical terminology.

Y Y

Comments from Postsecondary Faculty: Forms are

a must to protect the salon (client intake

evaluations).

Comment from Business/Industry: Computer

training is a must for salons (i.e., salon software).

(Special note: This skill is a core competency at

postsecondary level.)

PERFORMANCE INDICATOR PERFORMANCE MEASURE

KEY: Y=Essential N=Not Essential O=Optional

COMMON CORE COMPETENCIES- Consensus among work group - COMMENTS

TOPIC 1: ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills required to pursue the full range of career and postsecondary education

opportunities within a career cluster.

INDICATOR 01.01 Complete required

training, education, and certification to

prepare for employment in a particular

career field.

INDICATOR 01.02 Demonstrate language

arts knowledge and skills required to

pursue the full range of post-secondary

education and career opportunities.

of 30










MEASURE 01.02.05 Edit copy to create

focused written documents such as

agendas, audio-visuals, bibliographies,

drafts, forms/documents, notes, oral

presentations, reports, and technical

terminology.

Y Y

Comment from Business/Industry: This is important

for presentation skills and consultations with

customers.

MEASURE 01.02.06 Comprehend key

elements of oral and written information

such as cause/effect,

comparisons/contrasts, conclusions,

context, purpose, charts/tables/graphs,

evaluation/critiques, mood, persuasive

text, sequence, summaries, and technical

subject matter.

Y Y

Comment from Business/Industry: Entry-level

workers in this pathway need to know how to deal

with difficult situations, customers.

MEASURE 01.02.07 Evaluate oral and

written information for accuracy,

adequacy/sufficiency, appropriateness,

clarity, conclusions/solutions,

fact/opinion, propaganda, relevancy,

validity, and relationship of ideas.

Y Y

MEASURE 01.02.08 Identify

assumptions, purpose,

outcomes/solutions, and propaganda

techniques.

Y Y





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MEASURE 01.02.09 Predict potential

outcomes and/or solutions based on oral

and written information regarding

trends.

Y Y

MEASURE 01.02.10 Present formal and

informal speeches including discussion,

information requests, interpretation, and

persuasive arguments.Y Y

Comment from Business/Industry: This will help

with presentation skills.

MEASURE 01.03.01 Identify whole

numbers, decimals, and fractions. Y YComment from Business/Industry: Essential for

color formulations.

MEASURE 01.03.02 Demonstrate

knowledge of basic arithmetic operations

such as addition, subtraction,

multiplication, and division.Y Y

Comment from Business/Industry: Essential for

color formulations.

MEASURE 01.03.03 Demonstrate use of

relational expressions such as equal to,

not equal, greater than, less than, etc. Y Y

Comment from Business/Industry: Essential for

color formulations.

MEASURE 01.03.04 Apply data and

measurements to solve a problem. Y YComment from Business/Industry: Very important.

MEASURE 01.03.05 Analyze

mathematical problem statements for

missing and/or irrelevant data.Y O

Comment from Business/Industry: Depends on how

detailed it would be. This matches to state math

standards.

MEASURE 01.03.06 Construct

charts/tables/graphs from functions and

data.Y Y





INDICATOR 01.03 Demonstrate

mathematics knowledge and skills

required to pursue the full range of

postsecondary education and career

opportunities.

of 30










MEASURE 01.03.07 Analyze data when

interpreting operational documents. Y YE.g., Reading manufacturers instructions on all

chemical or machinery or reading employee

manuals.





opportunities.

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MEASURE 01.03.08 Use basic math

functions to complete workplace tasks. Y Y

MEASURE 01.03.09 Use geometric

formulas to determine areas and volumes

of various structures. Y Y

Comment from Business/Industry: Geometry is

relevant to form & shape.

MEASURE 01.03.10 Use appropriate

formulas to determine percentages/

decimals.Y Y

MEASURE 01.03.11 Use geometric

formulas to determine measurements of

dimensions, spaces, and structures. Y Y

MEASURE 01.03.12 Conceptualize a

three-dimensional form from a two-

dimensional drawing to visualize

proposed work.

Y Y

MEASURE 01.03.13 Build three-

dimensional models. Y Y

MEASURE 01.04.01 Investigate how

financial markets work to make

successful investment choices.O O

MEASURE 01.04.02 Use basic

banking/paycheck concepts to personal

and business applications. Y Y

Comment from Business/Industry: Basic

information on banking/ paycheck is important!

Teach salary base in a salon (i.e., commission, hourly,

product charges). (Special Note: Focus at

postsecondary level.)





opportunities.

INDICATOR 01.04 Apply economic and

accounting principles and practices when

providing personal care services to

promote business success and growth.

of 30










MEASURE 01.05.01 Explain the functions

and interdependencies of tissues, cells

and organisms.Y Y

E.g., Apply principles of functions and

interdependencies as part of a daily routine.

MEASURE 01.05.02 Explain interactions

among tissues, cells and organisms with

each other and the environment. Y Y

E.g., Apply principles of interactions as part of a

daily routine.

MEASURE 01.06.01 Identify appropriate

uses of chemicals and their interactions.Y Y

E.g., Accurately mix products and formulas

according to manufacturer’s guidelines.

Comment from Business/Industry: Define the

impact of pH levels.

MEASURE 01.06.02 Identify danger signs

of unsuccessful reactions. Y YE.g., React to danger signs with appropriate

intervention.

MEASURE 01.06.03 Identify how to

correct and treat adverse reactions. Y Y

INDICATOR 01.07 Apply basic principles

of human anatomy to classify areas of

potential problems in order to provide

needed personal care services.

MEASURE 01.07.01 Determine needed

services based on the principles of

human anatomy. Y Y

E.g., Recognize, identify, and work with anatomical

structures accurately.

INDICATOR 01.08 Analyze and create

two- and three-dimensional art forms

from various media in the visual arts to

demonstrate readiness for a career in the

visual arts.

MEASURE 01.08.01 Analyze art elements

and principles of two-dimensional works

of visual art in various media.

Y Y

Comment from Secondary: Satisfies MN Art

Standard--A brief overview of art forms is good--

include head sheets, color selection, hair color, nail

color, head shape, face shape, nail art. May want to

cover basic introduction to photo shoot work; also

include creating a portfolio including makeup.

INDICATOR 01.06 Apply principles of

chemistry, explaining the composition,

structure and properties of substances

and of chemical processes to provide

broad-range personal care services.

INDICATOR 01.05 Describe and apply

principles of biology, identifying living

tissues, cells, and organisms to

provide/select safe and effective personal

care products and services.

of 30










MEASURE 02.01.01 Evaluate media for

maximum impact targeting specific client

populations. Y Y

E.g., Document outcomes of media use.

Comment from Business/Industry: Targeting

populations for marketing; advertising yourself &

your professional image.

MEASURE 02.01.02 Examine different

types of media to achieve maximum

impact on targeted client populations.O O

MEASURE 02.01.03 Prepare oral

presentations to provide information to

client for specific purposes and

audiences.

Y Y

Comment from Business/Industry: Any or all

presentation helps with client interaction, e.g.,

consultations with client using pictures, drawings

and signage.

MEASURE 02.01.04 Identify support

materials that will enhance an oral

presentation.Y Y

Comment from Postsecondary: Client only.

MEASURE 02.01.05 Prepare support

materials that will enhance an oral

presentation.Y Y


MEASURE 02.01.06 Deliver an oral

presentation that sustains listeners'

attention and interest.Y Y


MEASURE 02.01.07 Align presentation

strategies to the intended audience. Y YComment from Postsecondary: Client only.

TOPIC 2: COMMUNICATIONS - Use oral and written communication skills in creating, expressing and interpreting information and ideas including technical

terminology and information.

INDICATOR 02.01 Employ advertising

principles when selecting and using

media to attract and retain human

services clientele.

of 30










MEASURE 02.02.01 Interpret verbal

behaviors when communicating with

clients and co-workers.Y Y

MEASURE 02.02.02 Interpret nonverbal

behaviors when communicating with

clients and co-workers. Y Y

MEASURE 02.03.01 Interpret a given

verbal message/information. Y Y

MEASURE 02.03.02 Respond with

restatement and clarification techniques

to clarify information.Y Y

INDICATOR 02.02 Interpret verbal and

nonverbal cues/behaviors to enhance

communication with co-workers and

clients/participants.

INDICATOR 02.03 Apply active listening

skills to obtain and clarify information.

of 30










MEASURE 03.01.01 Use several

approaches to identify and evaluate

alternatives.Y Y

E.g., Accurately describe alternatives.

MEASURE 03.01.02 Evaluate customer

feedback to determine how it may be

best used to enhance or evolve future

services.

Y Y

E.g., Use customer feedback to enhance products

and services.

INDICATOR 03.02 Facilitate the

development of an individualized plan

that reflects client/family preferences,

needs, and interests in order to create a

course of treatment/action.

MEASURE 03.02.01 Develop a

plan/program based on client/family

wishes and feasibility.O Y

E.g., Create a plan of treatment/action.

MEASURE 03.03.01 Maintain a

business/appointment schedule. Y YE.g., Document customer satisfaction.

MEASURE 03.03.02 Develop time

management skills. Y Y

MEASURE 03.04.01 Determine client

satisfaction with solutions, procedures,

and products through client/family

observations.

Y Y

E.g., Initiate open discussion based on interpretation

to elicit client information.

TOPIC 3: PROBLEM-SOLVING AND CRITICAL THINKING - Solve problems using critical thinking skills (analyze, synthesize, and evaluate) independently and in teams.

Solve problems using creativity and innovation.

INDICATOR 03.01 Assist individuals in

recognizing concerns and making

informed decisions to conduct personal

care services.

INDICATOR 03.03 Employ time

management principles and techniques

to achieve objectives and effectively

serve clients, their families, and the

community.

INDICATOR 03.04 Interpret and evaluate

client satisfaction with solutions,

procedures and products to enhance

future services and client interactions.

of 30










MEASURE 03.04.02 Select appropriate

resources to use with the client/family

based upon industry specific resources

and client/family preferences.Y Y

E.g., Inform client/family of the process and realistic

outcomes for the technique, including possible risks,

as well as rewards.

INDICATOR 03.04 Interpret and evaluate

client satisfaction with solutions,

procedures and products to enhance

future services and client interactions.

of 30










MEASURE 03.05.01 Analyze situations

and behaviors that affect conflict

management.Y Y

MEASURE 03.05.02 Determine best

options/outcomes for conflict resolution

using critical thinking skills. Y Y

MEASURE 03.05.03 Identify with others’

feelings, needs, and concerns. Y Y

MEASURE 03.05.04 Implement

management techniques in dealing with

diverse clients.Y Y

MEASURE 03.05.05 Implement stress

management techniques. Y Y

MEASURE 03.05.06 Resolve conflicts

with/for customers using conflict

resolution skills.Y Y

INDICATOR 03.05 Employ critical

thinking and interpersonal skills to

resolve conflicts with staff and/or

customers.

of 30










MEASURE 04.01.01 Formulate a reliable

conclusion through summarizing,

comparing, and contrasting information. Y Y

MEASURE 04.01.02 Interpret

information about a client, product,

process or topic needed to initiate action. O Y

E.g., Accurately interpret data.

MEASURE 04.01.03 Use appropriate

software to represent existing client,

product, service, or topic information in a

different form.O O

E.g., Describe and accurately summarize

information/data using charts, graphs, and

descriptive statistics.

Comment from Business/Industry: Appropriate

technology is the key!!!

INDICATOR 04.02 Create and maintain

electronic records of client services using

safeguarding procedures to store and

retrieve personal care client information.

MEASURE 04.02.01 Comply with

established procedures to store and

retrieve information. O Y

E.g., Manage information in a database.

Comment from Business/Industry: Customer

history and visits.

TOPIC 4: INFORMATION TECHNOLOGY APPLICATIONS - Use information technology tools specific to the career cluster to access, manage, integrate, and create

information.

INDICATOR 04.01 Employ technology to

analyze data and information in order to

make appropriate recommendations and

conclusions for personal care services.

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MEASURE 05.01.01 Analyze resources

cost of goods necessary for business

practice.O O

MEASURE 05.01.02 Obtain resources

necessary for business practice. O OComment from Business/Industry: Demonstrate

the importance of business concepts--both pros and

cons.

MEASURE 06.01.01 Follow the

organization’s policies, procedures, and

regulations regarding health and safety. Y Y

E.g., Effectively anticipate, respond, and document

situations involving health and safety.

MEASURE 06.01.02 Implement

procedures to protect the health and

safety of all individuals. Y Y

E.g., Document and report emergency situations and

outcomes to appropriate authorities.

Comment from Business/Industry: Follow correct

laws and rules.

MEASURE 06.02.01 Determine

intervention strategies needed through

evaluation of multiple emergency

situations.

Y Y

E.g., Document and report emergency situations and

outcomes to appropriate authorities.

MEASURE 06.02.02 Use correct safety

procedures that follow established

guidelines, policies, and procedures.Y Y

TOPIC 5: SYSTEMS - Understand roles within teams, work units, departments, organizations, inter-organizational systems, and the larger environment. Identify

how key organizational systems affect organizational performance and the quality of products and services. Understand global context of industries and careers.

TOPIC 6: SAFETY, HEALTH AND ENVIRONMENTAL - Understand the importance of health, safety, and environmental management systems in organizations and

their importance to organizational performance and regulatory compliance. Follow organizational policies and procedures and contribute to continuous

improvement in performance and compliance.

INDICATOR 06.01 Select, summarize,

and use emergency policies and

procedures regarding health and safety

to achieve a safe and healthy

environment at all times.

INDICATOR 06.02 Recognize and

evaluate risks and potentially hazardous

situations to maintain a clean record of

safety when providing personal care

services.

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MEASURE 06.02.03 Apply and adhere to

OSHA and CDC guidelines. Y YComment from Business/Industry: Critical to follow

OSHA standards

MEASURE 06.02.04 Store chemicals in

locked cabinets and secure keys. Y YComment from Business/Industry: Specific

jurisdictions (local city regulations) require special

measures to be taken.

INDICATOR 06.02 Recognize and

evaluate risks and potentially hazardous

situations to maintain a clean record of

safety when providing personal care

services.

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MEASURE 07.01.01 Maintain effective

working relationships with all levels of

personnel within the organization.Y Y

E.g., Apply organizational priorities in daily work.

MEASURE 07.01.02 Model practices that

demonstrate sensitivity to cultural,

religious, disability, and gender issues. Y Y

MEASURE 07.01.03 Identify trends,

factors, and potential issues that affect

the organization.Y Y

MEASURE 07.02.01 Maintain a helpful

profile in the professional community

and in the larger community to enhance

community life.O Y

E.g., Join professional associations and organizations

and serve as officer, project leader, etc.

MEASURE 07.02.02 Understand the role

of Acting as a community educator and

advocate for the profession.O O

E.g., Explain the role of a professional in the area of

expertise to community groups.

Comment from Business/Industry: Basic

understanding of avenues in the community. These

are great ways to be involved to further career.

TOPIC 7: LEADERSHIP AND TEAMWORK - Use leadership and teamwork skills in collaborating with others to accomplish organizational goals and objectives.

INDICATOR 07.01 Describe and use

organizational policies, procedures, and

regulations to establish personal care

organization priorities, to accomplish the

mission and provide high quality service

to a diverse set of clients and families.

INDICATOR 07.02 Employ leadership

skills within a community setting to

maintain positive relationships that

enhance personal care business

opportunities.

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MEASURE 08.01.01 Comply with legal

requirements to assure appropriate

conduct.Y Y

E.g., Assess and document legal compliance.

MEASURE 08.01.02 Adhere to

recognized ethical standards to inspire

confidence. Y Y

E.g., Assess and document adherence to ethical

standards.

Comment from Business/Industry: Comply with

Minnesota law and rule.

MEASURE 08.01.03 Maintain compliance

by seeking ethical and legal guidance

from appropriate sources. Y Y

E.g., Document, review, and resolve ethical and legal

conflicts.

INDICATOR 08.02 Demonstrate actions

that comply with legal requirements for

personal liability to guide personal

conduct in the personal care services

setting.

MEASURE 08.02.01 Prevent personal

liability by following legal requirements.

Y Y

E.g., Assess adherence to appropriate personal

liability requirements.

TOPIC 8: ETHICS AND LEGAL RESPONSIBILITIES - Know and understand the importance of professional ethics and legal responsibilities.

INDICATOR 08.01 Model ethical and

legal conduct while working in personal

care services.

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MEASURE 09.01.01 Evaluate progress

towards goals and self-improvement by

using performance information.Y Y

MEASURE 09.01.02 Evaluate self for

performance and technical improvement

needed to keep current.O Y

MEASURE 09.01.03 Develop a written

professional development plan. O O

MEASURE 09.01.04 Attain licensure,

certification as required. Y Y

MEASURE 09.01.05 Request feedback of

co-workers, clients/families, and

supervisor to improve performance.Y Y

MEASURE 09.01.06 Research client

records to identify needs. O O

MEASURE 09.01.07 Research current

techniques and trends to determine

applicability to the business/organization. Y Y

TOPIC 9: EMPLOYABILITY AND CAREER DEVELOPMENT - Know and understand the importance of employability skills. Explore, plan, and effectively manage

careers. Know and understand the importance of entrepreneurship skills.

INDICATOR 09.01 Maintain current

information and resources on personal

care services to attract new clientele and

satisfy and retain present clientele.

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MEASURE 10.01.01 Research/assess

client records to determine trends. O YE.g., Interpret databases compiled annually.

MEASURE 10.01.02 Research current

techniques and trends to determine

applicability to business/organization. O Y

MEASURE 10.02.01 Use software to

create. Understand in-house documents

and advertising materials.N O

E.g., Develop effective in-house documents and

advertising materials.

MEASURE 10.02.02 Maintain current

and accurate client records using

office/records management systems.Y Y

E.g., Maintain accurate client records.

MEASURE 10.03.01 Identify client/family

needs through evaluation of information

elicited through various methods. Y Y

E.g., Provide services based on assessment, aligning

with client characteristics.

MEASURE 10.03.02 Provide high quality

services and products. Y YE.g., Apply quality standards to all services and

products.

MEASURE 10.03.03 Design alternative

delivery of services to serve special needs

clients.O Y

E.g., Match delivery of services to needs of

client/family.

MEASURE 10.04.01 Produce and use

precision technical plans and select

appropriate tools.Y Y

E.g., Deliver client services and refine delivery system

as needed.

TOPIC 10: TECHNICAL SKILLS - Use the technical knowledge and skills required to pursue the targeted careers for all pathways in the career cluster, including

knowledge of design, operation, and maintenance of technological systems critical to the career cluster.

INDICATOR 10.01 Synthesize client and

professional information to attract new

clientele and retain present clientele.

INDICATOR 10.02 Employ

administrative/clerical procedures and

systems to provide client satisfaction.

INDICATOR 10.03 Select and apply

various methods of obtaining feedback

from clients and their families to

understand their expectations and

promote high quality standards.

INDICATOR 10.04 Employ techniques,

principles, tools and instruments when

developing efficient and safe delivery of

client services to enhance client

satisfaction.

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MEASURE 10.04.02 Create and use

drawings and models. Use visual images

to develop delivery of client services. Y O

E.g., Deliver client services and refine delivery system

as needed.

INDICATOR 10.04 Employ techniques,

principles, tools and instruments when

developing efficient and safe delivery of

client services to enhance client

satisfaction.

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MEASURE 10.05.01 Evaluate the design,

use and benefits of service equipment. Y YE.g., Deliver services using functional equipment.

MEASURE 10.05.02 Maintain relevant

business equipment. Y Y

INDICATOR 10.06 Participate in

professional development

workshops/education programs from the

personal care service industry.

MEASURE 10.06.01 Participate in

professional development

workshops/education programs from the

personal care service industry.

Y Y

Comment from Business/ Industry: It is highly

recommended that students participate in

professional development events while attending

school.

INDICATOR 10.05 Employ principles of

mechanics when choosing, evaluating

and maintaining service equipment to

provide continued client services.

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Technical Skill Assessment Blueprint 7/1/2012



SECONDARYPOST-

SECONDARY

BUSINESS &

INDUSTRY

% of

Assessment

↓

% of

Assessment

↓

% of

Assessment

↓

TOPIC

1

ACADEMIC FOUNDATIONS - Achieve additional academic knowledge and skills

required to pursue the full range of career and postsecondary opportunities within

the Personal Care Services career pathway / Human Services career cluster. 5% 6% 7%

TOPIC

2

COMMUNICATION - Use oral and written communication skills in creating,

expressing, and interpreting information and ideas including technical terminology

and information.12% 14% 18%

TOPIC

3

PROBLEM-SOLVING AND CRITICAL THINKING - Solve problems using critical

thinking skills (analyze, synthesize, and evaluate) independently and in teams.

Solve problems using creativity and innovation.7% 9% 8%

TOPIC

4

INFORMATION TECHNOLOGY APPLICATIONS - Use information technology tools

specific to Personal Care Services occupations to access, manage, integrate, and

create information.6% 6% 6%

TOPIC

5

SYSTEMS - Understand roles within teams, work units, departments, organizations,

inter-organizational systems, and the larger environment. Identify how key

organizational systems affect organizational performance and the quality of

products and services. Understand global context of industries and careers. 7% 6% 5%

TOPIC

6

SAFETY, HEALTH AND ENVIRONMENTAL - Understand the importance of health,

safety, and environmental management systems in organization. 12% 14% 12%

TOPIC

7

LEADERSHIP AND TEAMWORK - Use leadership and teamwork skills in collaborating

with others to accomplish organizational goals and objectives. 9% 7% 6%

TOPIC

8

ETHICS AND LEGAL RESPONSIBILITY - Know and understand the importance of

professional ethics and legal responsibilities. 8% 8% 5%

TOPIC

9

EMPLOYABILITY AND CAREER DEVELOPMENT - Know and understand the

importance of employability skills. Explore, plan, and effectively manage careers.

Know and understand the importance of entrepreneurship skills.9% 8% 5%

TOPIC

10

TECHNICAL SKILLS - Use of technical knowledge and skills required to pursue

careers in the Personal Care Services career pathway, including knowledge of

design, operation, and maintenance of technological systems. 25% 22% 28%

100% 100% 100%

An "assessment blueprint" is a document that indicates the knowledge and skills that will be

covered in an assessment instrument and the percentage of the assessment that will be devoted

to each area of knowledge and skills. The Minnesota assessment blueprints will be used to

review the appropriateness of existing assessments by determining how closely those

assessments match up to what the Human Services, Personal Care Services career pathway

working groups have determined should be assessed. The assessment blueprints can also be

used to guide the development of new assessments where suitable third-party assessments do

not exist.

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