for the slides from this presentation, visit: www ... · © teepa snow, positive approach, llc...

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© Teepa Snow, Positive Approach, LLC to be reused only with permission. © Teepa Snow, Positive Approach, LLC to be reused only with permission. For the slides from this presentation, visit: www.teepasnow.com/presentations Slides will be available for 2 weeks © Teepa Snow, Positive Approach, LLC to be reused only with permission. Handouts are intended for personal use only. Any copyrighted materials or DVD content from Positive Approach, LLC (Teepa Snow) may be used for personal educational purposes only. This material may not be copied, sold or commercially exploited, and shall be used solely by the requesting individual. Copyright 2017, All Rights Reserved Teepa Snow and Positive Approach® to Care Any redistribution or duplication, in whole or in part, is strictly prohibited, without the expressed written consent of Teepa Snow and Positive Approach, LLC 1 2 3

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Page 1: For the slides from this presentation, visit: www ... · © Teepa Snow, Positive Approach, LLC –to be reused only with permission. Supportive Communication: To Communicate When

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

For the slides from this presentation, visit:

www.teepasnow.com/presentations

Slides will be available for 2 weeks

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Handouts are intended for personal use only. Any copyrighted materials or

DVD content from Positive Approach, LLC (Teepa Snow) may be used for

personal educational purposes only. This material may not be copied, sold or

commercially exploited, and shall be used solely by the requesting individual.

Copyright 2017, All Rights Reserved

Teepa Snow and Positive Approach® to Care

Any redistribution or duplication, in whole or in part, is strictly prohibited,

without the expressed written consent of Teepa Snow and

Positive Approach, LLC

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Page 2: For the slides from this presentation, visit: www ... · © Teepa Snow, Positive Approach, LLC –to be reused only with permission. Supportive Communication: To Communicate When

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Intellectual Disabilities

and Dementia: Recognizing

and Understanding

and

Dementia Communication and

Behavior

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Intellectual Disabilities and

Dementia:

- Other than Down Syndrome, dementia

affects about 5-10% of the ID

population - somewhat younger than

general population

- Increases after age 50-65

- Increases if history head of injury

- Increases if family history of dementia

- Increases with other risk factors

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Unique Changes:

- Attention losses are first - not memory!

- Self-care skills are affected early

- Seizures may be noted: ‘staring’

- Reduced speech attempts: more

slurring or repetitive words

- Increased stereotypical behaviors

- Sensory needs and tolerances change

- Behaviors change: ‘plans’ don’t help

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Page 3: For the slides from this presentation, visit: www ... · © Teepa Snow, Positive Approach, LLC –to be reused only with permission. Supportive Communication: To Communicate When

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Down Syndrome and Dementia:

- Dementia, specifically Alzheimers, is believed to affect the large majority of people with Down syndrome

- Due to premature aging, onset is earlier

- Ages 35-65, the number with dementia increase dramatically

- Some individuals will experience very rapid onset (1-3 years)

- Most progression lasts 3-10 years

- Frequently have other medical problems

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

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Page 4: For the slides from this presentation, visit: www ... · © Teepa Snow, Positive Approach, LLC –to be reused only with permission. Supportive Communication: To Communicate When

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Alzheimers:

- Two forms: Early/Young Onset and Normal Onset

- New info lost

- Recent memory worse

- Problems finding words

- Mis-speaks

- More impulsive or indecisive

- Gets lost

- Notice changes over 6 months – 1 year

- Lasts 8-12 years

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Vascular Dementia:- Sudden changes: stepwise progression

- Other conditions often present: diabetes, hypertension, heart disease

- Damage is related to blood supply, not primary brain disease, so treatment can plateau

- Can have good days and bad days

- Judgment and behavior ‘not the same’

- Spotty loss (memory, mobility)

- Emotional and energy shifts

- Lots of similarity with Alzheimers

- Watch for and manage depression

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Lewy Body Dementia:- Movement problems, falls

- Visual hallucinations: animals, children, people

- Fine motor problems: hands, swallowing

- Episodes of rigidity and syncopy

- Nightmares or insomnia

- Delusional thinking

- Fluctuations in abilities

- Drug responses can be extreme and strange:

toxicity, paralysis, death, or can have the

opposite of the intended effect

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Page 5: For the slides from this presentation, visit: www ... · © Teepa Snow, Positive Approach, LLC –to be reused only with permission. Supportive Communication: To Communicate When

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Fronto-Temporal Dementias:

-Many types

-Frontal types: impulse and behavior control loss (not memory issues)

-Says unexpected, rude, mean, odd things to others

-Disinhibited with food, drink, sex, emotions, actions

-Temporal types: language loss

-Can’t speak or get words out, nonsense words

-Can’t understand what is said

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Believe:

People with dementia and

developmental disabilities

are doing the best they can!

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Review: How Can We Help?

1. Positive Physical Approach™

2. Hand-under-Hand® for connection and

assistance

3. Supportive Communication

4. GEMS® States

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Page 6: For the slides from this presentation, visit: www ... · © Teepa Snow, Positive Approach, LLC –to be reused only with permission. Supportive Communication: To Communicate When

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Positive Physical

Approach™- Pause at edge of public space (6 feet)

- Greet with your open hand next to your face, smile

- Call the person by name, if possible

- Move your hand into handshake position

- Approach slowly and within visual range

-Move from a handshake to Hand-under-Hand®

-Shift into a Supportive Stance alongside them

-Get low by standing or kneeling, but don’t lean in

-Make a connection and wait for their response

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

A Positive Approach(To the Tune of Amazing Grace)

Come from the front

Go slow

Get to the side,

Get low

Offer your hand

Call out their name, then wait…

If you will try, then you will see

How different life can be

For those you’re caring for!

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Hand-under-Hand®:Protects aging, thin, fragile, forearm skin

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Page 7: For the slides from this presentation, visit: www ... · © Teepa Snow, Positive Approach, LLC –to be reused only with permission. Supportive Communication: To Communicate When

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Supportive Communication:

To Communicate

When They’re Distressed:

First - Connect

Then - Use Supportive Communication

Finally - Move Together to Something New

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Be a Detective, Not a Judge!

Try to figure out what is being communicated:

•Words

•Thoughts

•Actions

•Needs

•Beliefs

Don’t assume or presume

Don’t discount the message because of how

it is delivered

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

To Connect When They’re

Distressed:

- Send visual signal of connection:

- Look concerned

- Send a verbal signal of connection:

-Use the right tone of voice

- Send a physical signal of connection:

-Give a light squeeze or sandwich the hand

-Offer an open palm on shoulder or back

-Offer a hug if the person is seeking more contact

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Page 8: For the slides from this presentation, visit: www ... · © Teepa Snow, Positive Approach, LLC –to be reused only with permission. Supportive Communication: To Communicate When

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

What is Supportive

Communication?• Repeat a few of their words with a

question at the end

• Avoid confrontational questions

• Use just a few words

• Go slow

• Use examples

• Fill in the blanks

• Listen, then offer empathy:

“Sounds like…” or “Seems like…” or “Looks like…”

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

More Supportive

Communication:• Validate their emotions

• Early Stage: “It’s really (label emotion) to have this

happen” or “I’m so sorry this is happening to

you!”

• Mid Stage: Repeat their words with emotion:

- Listen for added information, ideas, thoughts

-Explore the new info by watching and listening

- Late Stage: Check out the whole body:

- Face, posture, movement, gestures, touching,

looking

- Look for the need under the words or actions

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Once You’re Connected and

Communicating:

Move Forward:

•Add new words

•Move to a new

place or location

•Add a new activity

Early Stage: Redirection

•Same subject,

different focus

Later Stage: Distraction

•Different subject,

unrelated but enjoyed

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Page 9: For the slides from this presentation, visit: www ... · © Teepa Snow, Positive Approach, LLC –to be reused only with permission. Supportive Communication: To Communicate When

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

For All Communication:

If what you are trying is not working:

- Stop!

- Back off

- Think it through, then:

- Re-approach

- Try something slightly different

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Ask yourself: Is this

‘behavior’ truly a problem?

- If no, let it go!

- If yes, it’s time to problem solve, so put

on your thinking cap!

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

The GEMS® Progression of

Dementia:

Sapphires: True Blue – Slower but Fine

Diamonds: Repeats and Routines, Cutting

Emeralds: Going – Time Travel – Where?

Ambers: In the Moment – Sensations

Rubies: Stop and Go – Big Movements

Pearls: Hidden in a Shell - Immobile

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Page 10: For the slides from this presentation, visit: www ... · © Teepa Snow, Positive Approach, LLC –to be reused only with permission. Supportive Communication: To Communicate When

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Sapphires

- Us on a good day

- Clear and true to ourselves

- May feel ‘blue’ over changes

- Can typically choose our behavior

- May have other health issues that affect behaviors

- Recognize life experiences, achievements and values

- Can follow written info and hold onto it

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Diamonds

-Sharp, hard, rigid, inflexible, can cut

-Many facets, still often clear, can really shine

-Are usually either Joiners or Loners

-Can complete personal care in familiar place

-Usually can follow simple prompted schedules

-Misplaces things and can’t find them

-Resents takeover or bossiness

-Notices other people’s misbehavior and mistakes

-Vary in lack of self-awareness

-Use old routines and habits

-Control important roles and territories, use refusals

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Emeralds

-Changing color

-Not as clear or sharp, more vague

-On the go, need to ‘do’

-Flaws may be hidden

-Time traveling is common

-Are usually Doers or Supervisors

-Do what is seen, but miss what is not seen

-Must be in control, but not able to do it correctly

-Do tasks over and over, or not at all

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Page 11: For the slides from this presentation, visit: www ... · © Teepa Snow, Positive Approach, LLC –to be reused only with permission. Supportive Communication: To Communicate When

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Ambers-Amber Alert- Caution!

-Caught in a moment

-All about sensation and sensory tolerance,

easily over or under stimulated

-May be private and quiet or public and noisy

-No safety awareness

-Ego-centric

-Lots of touching, handling, tasting, mouthing,

manipulating

-Explorers, get into things, invade space

-Do what they like and avoid what they do not

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Rubies:-Hidden depths

-Major loss of fine motor finger and mouth skills, but can do gross motor skills like walking, rolling, rocking

-Comprehension and speech halted

-Wake-sleep patterns very disturbed

-Balance, coordination, and movement losses

-Eating and drinking patterns may change

-Tends toward movement unless asleep

-Follows gross demonstration and big gestures for actions

-Limited visual awareness

-Major sensory changes

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

Pearls:-Hidden in a shell: still, quiet, easily lost

-Beautiful and layered

-Spends much time asleep or unaware

-Unable to move, bed or chair bound, frequently fall

forward or to side

-May cry out or mumble often, increases

vocalizations with distress

-Can be difficult to calm, hard to connect

-Knows familiar from unfamiliar

-Primitive reflexes

-The end of the journey is near, multiple systems are

failing

-Connections between the physical and sensory

world are less strong but we may be the

bridge

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Page 12: For the slides from this presentation, visit: www ... · © Teepa Snow, Positive Approach, LLC –to be reused only with permission. Supportive Communication: To Communicate When

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

The content contained in this presentation is strictly for informational purposes. Therefore, if you wish to apply concepts or ideas

contained from this presentation you are taking full responsibility for your actions. Neither the creators, nor the copyright holder

shall in any event be held liable to any party for any direct, indirect, implied, punitive, special, incidental or other consequential

damages arising directly or indirectly from any use of this material, which is provided as is, and without warranties.

Any links are for information purposes only and are not warranted for content, accuracy or any other implied or explicit purpose.

This presentation is copyrighted by Positive Approach to Care and is protected under the US Copyright Act of 1976 and all other

applicable international, federal, state and local laws, with ALL rights reserved. No part of this may be copied, or changed in any

format, sold, or used in any way other than what is outlined within this under any circumstances without express permission from

Positive Approach to Care.

Copyright 2017, All Rights Reserved

Teepa Snow and Positive Approach to Care

DISCLAIMER

© Teepa Snow, Positive Approach, LLC – to be reused only with permission.

To learn more about the

information covered in this

educational presentation,

join our email list.

Text TEEPA to 22828

Resources are provided free of charge.

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