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Contact Us:

Pronto Solutions Alliance Inc.

E: [email protected]

T: +1 952 452 4301

W: www.psainc.ca


(PSA) helps business clients

reach and exceed their potential

through implementation

of Enterprise Resource Planning

software. We are the leading

North American reseller of

award winning Pronto Xi ERP

Business Software.

Improving warehouse operational efficiency,

accuracy and safety within a streamlined

solution may sound unbelievable, but PSA

delivers with an integrated Pronto Xi ERP

Software solution, PSA Voice Enabled

Warehouse.

PSA integrates Pronto Xi ERP software with

Honeywell’s Vocollect VoiceLink to create a

voice-enabled, hands-free warehouse

environment. Through the use of technology,

inventory requests are translated from data to

voice for operators to action, and on the

reverse as each instruction is completed,

operator voice confirmation is translated to

data and seamlessly updated in Pronto Xi’s

Warehouse Management module database.

PSA Voice Enabled Warehouse supports the

following inventory requests and movements:

Benefits

PSA Voice Enabled Warehouse provides the

following benefits to Pronto Xi Software

customers looking to improve their warehouse

operations:

• Improved warehouse efficiency and accuracy

• Safer work environment through elimination

of user focus on handheld devices

• Easy to use - reduces training time for

warehouse operators

• Reduced costs – no paper, less equipment

• Improved warehouse reporting.

• Improved ergonomics for material handlers

• Multi-language support

• Quick ROI

Translating to Voice

The process of translating item descriptions to

voice is a precise process that involves ensuring

that instructions are comprehensible and clear

to the material handler. Explicit entry of

acronyms and terminology is required for

interpretation in plain language to eliminate

guesswork for the operator. For example, units

of measure (UOM) acronyms such as EA, FT or

PKG would need to be entered into VoiceLink

as each, feet and package respectively. In

addition, other rules are applied for special

industry terms, symbols (e.g. & or #) and

product or supplier acronyms (e.g. IBM vs I-B-

M) for clarity in vocalization to the worker.

The input of data from VoiceLink also

continuously improves. Vocollect uses

Adaptive Speech Recognition that improves

data input with user frequency. The more a

worker uses the system, the better the

Picking Purchase Order Receipts Put away

Cycle counting Transfer Order Receipts Material Moves

PSA Voice Enabled Warehouse

for Pronto Xi ERP Software

Advanced hands-free warehouse capability to inject efficiency and

accuracy to your operations.

Voice Enabled Warehouse for Pronto Xi PRONTO SOLUTIONS ALLIANCE INC.

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translation.

VoiceLink Commands

VoiceLink maintains a glossary of commands for communication of reciprocal directions

between the system and the worker. These commands use simple, easy-to-learn

terminology for easy familiarization and memorization. For example, some of these

terms include: ready, skip aisle, sign off and say again to repeat an instruction.

Use of Pronto Xi Alert Intelligence with VoiceLink

When information is received from VoiceLink, there is no screen, like in RF, to show

warnings and messages informing users that Pronto Xi has taken a particular action or

cannot perform a particular action.

Therefore, all information received from VoiceLink must be validated before it can be

committed to the core database. Notification of anomalies takes place through alerts that

are typically defined by warehouse. These alerts include email distribution lists that notify

parties of actions to be taken.

Picking, Cycle Counts, Receipts, Put-away and Material Moves all have associated alert

intelligence events to warn inventory handlers of anything out of the ordinary.

For example:

• A delivery docket print has not occurred because a picking assignment is

incomplete.

• An over or under receipt of inventory has occurred.

• There is insufficient available stock to put away or move to another location.

In each of these cases, an Alert would be triggered for correction of the situation.

Supported Inventory Workflows

PSA Voice Enabled Warehouse interfaces between Pronto Xi and VoiceLink emulating

Warehouse Management Module RF scanning processes. The key difference between

Voice and RF is the elimination of screen interactions. Voice Enabled Warehouse allows

operators to manipulate inventory data without Pronto Xi user intervention – instead

Figure 1 VoiceLink Spoken Item Description Inquiry screen in Pronto Xi


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VoiceLink completes these update tasks through translation of verbal commands collected

from the operator.

Picking Sales Orders & Transfers

Order picking is the most common task for use with PSA Voice Enabled Warehouse. Sales

Orders and Transfer orders are exported to VoiceLink via the Pronto Xi Warehouse Order

Processing Management function.

In the process, the VoiceLink operator is treated like the RF user ID. Their account is logged

on all transactional information such as stock movements, order audit and warehouse

transactions.

Pick Irregularities - VoiceLink sends Pronto Xi the same reason codes that RF uses to

account for variations in the pick.

1 – Lost 2 – Not Picked 3 – Over Supply 4 – Variance

Pick Inquiry - The pick assignment from VoiceLink is shown in an inquiry, each row showing

what has been sent to VoiceLink as well as what has been picked in VoiceLink. The inquiry

shows:

• export date

• export time

• warehouse

• assignment number

• order number

• order status description

• line sequence number

• item code

• quantity to pick

• unit of measure

• lot number

• pick location

• pick status

• actual pick quantity

• actual pick location

• resource/operator

• short ship Reason

• picked date time

• delivery docket printer

• delivery docket print

date time

From the inquiry screen, modes show additional information about the order, the item

code and pick information received from VoiceLink.

Sales orders/Transfers are exported to VoiceLink from Pronto Xi function WHSE M064 Order Processing

VoiceLink sends pick information to operator.

Operator physically completes sales order pick.

Pronto Xi applies the pick to the sales order as if it were picked by RF.

VoiceLink prepares dialog of SO Picking by Pronto Xi Pick Job Number (VoiceLink Assignment Number)

Alert Intelligence determines which orders are sent to VoiceLink.

Picking information received from VoiceLink is stored until the picking assignment is complete.

Figure 2 Simplified Voice Picking Workflow


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Cycle Counts (Stock take)

PSA Voice Enabled Warehouse has the ability to assign pre-configured cycle counting tasks

to operators. Cycle counts are released to VoiceLink via function INV M012 – Stock take

Control Code Maintenance.

VoiceLink will log stock movements, warehouse transactions and general ledger

transactions, for any variances by operator.

Inquiry of cycle count is available from INV M012 or from menu as a separate module and

function.

Receipts of Purchase Orders, Transfers and Customer Returns

Purchase orders and sales order transfers may be received into inventory using VoiceLink.

In the case of Transfers, these may be received from both enabled and non-VoiceLink

enabled warehouses.

Cycle counts are released from Pronto Xi interface to

VoiceLink via function INV M012.

Stock freeze information is broken up by VoiceLink warehouse.

VoiceLink sends expected items and items counts to

operator.

Operator completes physical count and confirms values via VoiceLink for a given inventory control code.

VoiceLink returns counts and count completion notification to Pronto Xi for a given inventory control code.

VoiceLink prepares dialog of cycle count items and expected counts

Pronto Xi updates the control code posting any variances to the general ledger using the core application INV T023

Purchase/Transfer orders are tagged for release to

VoiceLink from Pronto Xi

VoiceLink sends order items and quantities to operator for receipt.

Operator completes receipt of each line item on order and confirms values via VoiceLink.

VoiceLink returns receipt information to Pronto Xi for each line item.

Receipt update is performed by core Pronto Xi functions

VoiceLink prepares dialog of order items and quantities (by line item) to receive for each tagged order.

Operator selects ‘VoiceLink Release’ to transfer selected orders for receipt via VoiceLink

OPTIONAL: Received inventory may be put away during receipt.

Figure 4 Simplified Cycle Count Workflow

Figure 3 Simplified Inventory Receipt Workflow


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Purchase Order and Transfer Receipts are released from separate screens within Pronto Xi.

From these screens, users are able to select specific orders for release. Once complete, all

tagged orders are passed to VoiceLink by selecting ‘VoiceLink Release’.

Removing Previously Selected Orders - Users may also remove previously selected orders

for processing by VoiceLink using the respective order removal screens. This is done in

conjunction with removing orders from VoiceLink manually.

Receipt Inquiry - Receipt inquiry displays each line exported to VoiceLink with information

about what has been received and what has been put-away. The inquiry shows full details

including:

• updated date time

• order number

• order status


• assignment status

• general ledger batch

• item code

• receipt unit of measure

• default put-away

location

• actual receipt location

• expected receipt

quantity

• actual receipt quantity

• receipt exception

• receipt date time

• put-away status

• put-away unit of

measure

• expected put-away

quantity

• receipt status • voice operator

• actual put-away quantity

• conversion factor

In addition, screen modes show information about the order, the item, put-away of the

item and detailed information sent to VoiceLink.

Put-away Received Inventory

Inventory put away may be performed during purchase order / sales order transfer receipt

or through a separate process in VoiceLink.

Similar to the other workflows, Pronto Xi sends VoiceLink information about inventory

awaiting put away. Error handling within Pronto Xi will not allow a voice operator to put

away more inventory than has been received. When the put away task is physically

complete, the put away tasks within the system will be completed with core Pronto Xi ERP

software functions.

Putaway Inquiry – Inquiry shows items put-away using VoiceLink in addition to core

inquiries. The inquiry can be for all voice enabled warehouses or just one.

Figure 5 VoiceLink Putaway in Pronto Xi

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Learn More

For more information about PSA Voice Enabled

Warehouse for Pronto Xi Enterprise Resource

Planning Software contact:

Andrew Morley

Chief Operating Officer


T: +1 952 452 4301

E: [email protected]

This screen shows:

• warehouse

• item code

• item description

• movement date time

• from location (awaiting

put-away)

• to location

• unit of measure

• movement quantity

• voice operator

• order number

• order status


Note that the inquiry is also used to optionally show material moves.

Material Moves between locations

Material moves can take place between two voice pick-able locations or between a voice

pick-able location to an awaiting put away location.

Pronto Xi will validate that there is sufficient stock in the ‘from’ location before release

for picking. The actual movement is performed by core Pronto Xi functions.

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