FOOD COURT

FARHANA SYAZNI BT FADZIL2009865586HM2206HC2

Management for Foodservice Organization HTF 683

OVERVIEW

ɸ Definitionɸ Historyɸ Job Description:

Food Court Managerɸ Trendsɸ Issuesɸ Local VS Oversea (pictures)

DEFINITION

An (usually) indoor plaza or common area within a facility that have counters of multiple food vendors and provides a common area for self-serve dining.

May be found especially in shopping malls and airports, and in various regions (such as Asia and Africa) it may be a standalone development.

In some places of learning such as high schools and universities, food courts have also come to replace or complement traditional cafeterias.

HISTORY

Started in New Jersey. It was located at second-floor food

court in the Paramus Park shopping mall which opened in March 1974, and has been credited as the first successful shopping mall food court.

It was built by The Rouse Company, one of the leading mall building companies of that time.

An excellent possibility to give a substantial snack

Meals are ordered at one of the vendors and then carried to a common dining area

North American and European food courts have mostly fast food chains such as McDonald's and KFC

They have cuisines and choices are varied, with larger food courts offering more global choices

JOB DESCRIPTION

Inspect vendors every hour

Communicating with and answering

questions from vendors

Troubleshooting issues

Ensuring all vendors follow

guidelines

TRENDS

•Open kitchens and natural market.

•Food is freshly prepared before customers' eyes.

NEW DESIGN OF FOOD COURT

•Use of prepaid card that have unlimited validity and no time limitation on usage.

• Saves time as no cash payment needed at food counters.

LATEST FOOD COURT

MANAGEMENT

•Recognized food court as one way to step up their sales.

•Set up the food and beverage division for a mall developer to strengthen its food courts

RUNNING OWN FOOD COURT

ISSUES

Major concern of food court is the cleanliness

Food court operations are always associated with health risk too

1) Unsafe food temperature2) Rodents and insects3) Cross-contamination4) Incompetent workers

LOCAL OVERSEAS

THANK YOU