2009 Annual Report

Florence Crittenton Services of Baltimore, Inc.

MISSION StatementThe mission of Florence Crittenton Servicesof Baltimore, Inc. is to help children andadolescents in crisis move towardindependence. We will achieve this by:

• Providing clinical services to theclient and her personal support system.

• Providing educational services tothe client.

• Helping our clients develop attitudesand life skills.

• Assuring that programs, activities andservices are conducted in a mannerthat is sensitive to and shows respectfor the cultural and ethnic diversity ofour constituents.

~ Adopted by the Board of Directorson January 24, 2004

It is a real pleasure to be able to write to you this year about ouraccomplishments during 2009. The new philosophy of “Place

Matters” has had a major impact on the agency and census. Thishas been devastating to the agency as many of our children wereremoved and placed elsewhere as a part of the new initiative. Therewere sixty two admissions this year as compared to the previous year.The reduction of rates from the state also had a negative impact.

Nonetheless, there have been thresholds of interventions andevidence of good practice during the year. The WorkforceDevelopment Program (Teens in Training) is an on-going youthemployment program designed to give real life experiences to ouryoung ladies. A resident who is on a higher level and who is willingto work based on her age and educational status may take advantageof this program. She is paid an hourly rate to work on campus invarious positions. This enhances their ability to become eligible forwork in the community. This program has expanded to includeguiding the residents through the process of obtaining off-groundsemployment, as well.

During the year, several changes have been made in the program. The Mill School, anaccredited on grounds education program was closed as a dwindling population of regularschool students were available. As the census of young women in the program has quicklybecome older, the need for a regular education school has declined.

In an effort to prepare for the future, various staff have been trained in numerous modalitiesthat will be required by the state. These include training in CSOMS, CANS, and the Trauma-Focused Cognitive Behavioral model. The deputy director participated in a three monthcertificate program in Gender Specific Training given by DJS and completed one-week trainingcourse in Family Centered Practice. This is a focus that Florence Crittenton has taken on anational level as well as locally. The age of the clientele has risen to an average of 17.5. You willalso note from the statistics that there has been an increase in residents who are pregnant.

Another major change has been the closing of the on-site day care. In keeping with themandates of the state we are now sending all of the infants and toddlers to day care centers inthe community. The mothers receive day-care vouchers for their children from the state.

Florence Crittenton has been in the forefront nationally of family involvement strategies.The agency invites family members to team decision meetings and other meetings which affecttheir child’s future. We also continue our focus in this endeavor by offering a number of familycentered activities. Foremost among these is our Family Fun Night which is held quarterly.The relatives and families of our residents come to the agency to have dinner, snacks and toplay all types of games with their teen. In good weather, these are held outside. Fathers ofthe babies and boyfriends are invited as well. In 2009, there were twenty-five residentsdischarged to a least restrictive environment which included foster home, relative placement orindependent living.

Our forward thinking board and staff have managed to make strides this year in spite ofthe downfalls. Together, we have become stronger with the same mission and outcomes inmind. We look forward to establishing new programs and continuing to assist young womenwho are in crisis. The board of directors is very appreciative of the dedicated staff under theleadership of Anne Shervington Davis.

Anne Shervington Davis Charles OwensCEO President, Board of Directors

MESSAGE from the President and CEO

Sue was fourteen years oldand two months pregnant when she came toFlorence Crittenton Services of Baltimore. She hada history of verbal and physical aggression towardadults, peers, and siblings. She experiencedabandonment and parent child conflict at an earlyage. She has been involved with Social Servicessince the age of one. Unification with her grand-mother and mother were not successful. She hadbeen placed in foster and group home settingsprior to her placement at FCS.

When Sue came to FCS, she was in need ofan emotional and physically safe place where shecould learn how to take care of her child, continuewith her education, learn life and social skills—specifically anger management—and develophealthy relationships. She also needed to learnhow to believe in herself and what she couldaccomplish as a young mother.

Sue participated in an on campus job trainingprogram resulting in her getting a community-based job. She attended educational classes(The Mill School) that were offered on-grounds.She received many awards for attendance andleadership skills. Sue made the honor roll throughouther stay. She eventually transitioned to a community-based education program where she continuesto thrive.

Sue benefited from being in an environmentthat valued females. She attended parenting class-es, as well as individual and group therapy to assistwith learning different ways to handle her anger.She was able to develop and maintain significantrelationships with caring adults, her relatives, andher child’s father. She became a positive rolemodel for other young ladies who were strugglingwith negative peer relationships.

Sue achieved her goals that she set for sheand her son. She left the agency after two and halfyears for independent living, feeling empoweredand equipped with the necessary tools to reach herfull potential.

PROGRAMSTEEN PARENTING Program

100% of the mothers reported nosubsequent pregnancies.

36 parents successfully participatedin Parenting sessions.

The Teen Parenting Program provides youngmothers with parenting strategies, skills andtechniques that are appropriate for theirchildren’s developmental capabilities for up to36 months. Additional emphasis is placed onthe identification and prevention of child abuseand life skills development. With supervision,mothers care for their children, themselves andattend a full curriculum of parenting classes onboth an individual and group basis. Expertchild care is available while mothers attendschool, work part-time, or participate in otherFCS activities.

”They taught me how to take care of my baby.”

THE A.W.A.R.E. Program

100% of young ladies reported nopregnancies while at Florence CrittentonServices of Baltimore.

The A.W.A.R.E. Program (Adolescents Willingto Act Responsibly and Ethically) providesopportunities for teens at risk of becomingpregnant to develop the competenciesthey need to delay pregnancies and otherrisky behaviors.

“They have helped me to control my angerand to stay healthy.”

FCS ANNUAL REPORT 2009

THE MATERNITY Program

100%of the young ladies deliveredhealthy babies and received prenatalcare while at FCS.

The Maternity Program encourages andteaches healthy behavior through theprovision of services, such as access toprenatal care, child development, andchildbirth instruction. Emphasis is placedon the delivery of healthy babies resultingin positive birth outcomes and delay ofsubsequent pregnancies.

“My stay here is getting me all of thehelp I need.”

THE MILL SCHOOL

33 students were enrolled in the MillSchool during 2009.

The Mill School is an on-grounds schoolutilizing a non-public educational programthat teaches grades 7 – 11, pre-GED andGED. It is approved by the Maryland StateDepartment of Education.

“FCS tries to help me go to school and…I think it is a good thing that I am here.”

PROGRAMSTEENS IN TRAINING (TNT)

12 young ladies were employed throughthe Teens in Training job program in 2009.

10 young ladies were employed off-grounds in 2008.

Teens in Training (TNT) ) is an on-grounds paidemployment program that trains clients in jobreadiness skills, job skill development andplacement, job retention according to theclients' age and capability. They can apply forpositions in House-keeping, Child Care,Activities, Playroom, Education, and TeenParenting. They are evaluated on their workperformance and may be recommended for off-grounds employment.

“I have met some of my own personalgoals, like getting a job.”

TRANSITIONS Program

100% of the young ladies participatedin life skills training.

This program provides a semi-independentliving experience for four clients to live in on-campus apartments. They are responsible forhousekeeping, shopping and cooking healthyand well-balanced meals. Guidance in life skillsdevelopment is given in the following areas butis not limited to these areas: nutrition, moneymanagement, shopping, cooking, etiquette,grooming and hygiene, developing interpersonalskills, time management, and conflict resolution.In 2009, the clients discharged from the programhave moved onto living on their own or wereaccepted into an independent living program.

“The program has structure and helps mework on my weaknesses.”

OTHER PROGRAMSand SERVICES

Programs and services are provided in asafe and nurturing climate of trust andsupport by caring staff to young ladies 13to 20 years of age. The programs aredesigned for young ladies who are in needof a structured and supervised residentialsetting that values females.

• Case Management Services• Sexual Responsibility• Medical Referrals• Job Readiness Skills• Independent Living Skills• Health Education Education• Mental Health Screenings• Self-Esteem Building• Spiritual Opportunities• Individual, Family and Group Therapy• Age-Appropriate Group and Leisure

Time Activities

“The staff is friendly and nice.”

FAMILY Involvement

90% of the young ladies haveat least one connection to a familymember.

FCS realizes the importance of involvingfamilies in the treatment of eachyoung lady residing at FCS. Thefollowing opportunities were offeredthroughout the year:

• Family Fun Nights• Invitations to participate in thetreatment team meetings

• Family sessions with thesocial workers

• Family and siblings visits• Special occasions

““It seems that FCS really tries tohelp the girls here.”

FCS ANNUAL REPORT 2009

DEMOGRAPHICS and OUTCOMESDEMOGRAPHICSTotal Number of Admissions: 62Average Age at Admission: 17Average Length of Stay: 5 months

PROGRAMA.W.A.R.E. 22The Teen Parenting Program 16The Maternity Program 24

REFERRING AGENCIESDepartment of Social Services 81Department of Juvenile Services 37Department of Youth and Rehabilitative – D.C. 10

PLACEMENT PRIOR TO ADMITTANCE TO FCSOf the 62 admissions to FCS, 6% of the young ladies were from another group home,21% from foster homes and 14% from their homes. Of the 72 discharges from FCS, 15% ofthe young ladies were returned home.

Another Group Home 6%Foster Home 21%Home 14%Relative Placement 6%Non-Relative Placement 3%Hospitals 3%Independent Living 3%Shelter 3%Treatment Foster Care 2%Homelessness 3%Detention 23%Runaway 11%

ISSUES AT ENTRY

77% 80%

Behavior AWOL

27%

65%

80%74%

100%

Legal Family School Mood/Anxiety

SubstanceUse

Residential Service Fees 98%

Staff Compensation 63%

Fund Raising 1%

EXPENSESStaff Compensation 63%Employee Benefits 10%Occupancy 9%Supplies 7%Depreciation 5%Office & Public Relations 2%Transportation & Insurance 2%Professional Fees 1%Dues 1%TOTAL EXPENSES 100%

REVENUESResidential Service Fees 98%Fund Raising 1%Special Programs 1%TOTAL REVENUE 100%

Special Programs 1%

Supplies 7%

Occupancy 9%

EmployeeBenefits 10%

Depreciation 5% Office & Public Relations 2%

Professional Fees 1%

Dues 1%

Transportation & Insurance 2%

FINANCIAL REPORT July 1, 2008 to June 30, 2009

FCS ANNUAL REPORT 2009

MAJOR CORPORATION andFOUNDATION DONORS

PACE SETTER’S CLUB$5,000 - $24,999

Boys Home Society

Morris Mechanic Foundation

Betsy and George Sherman

LOYALTY CLUB$1,000 - $4,999

Coldspring Company

Anne S. Davis

Macy’s

Venable LLP

GOLD LEVEL CLUB$500 - $999

Roderick Armstrong

Board of Beneficence

Dennis Busky

John and Beverly Carter

Comcast Financial Agency Corp.

The Continental Society

Patricia Jagielski

M & T Bank

John and Jean Mann

Charles R. and Marsha Owens

Claire Richardson

Sheila Richardson

Angelina and Darrell Sills

Sarah Stein

Glen Thompson

SILVER LEVEL CLUB$200 - $499

David Barnstable

Mr. and Mrs. Stewart Braunstein

Clyde and Loretta Bryant

Marian Callaway

Joseph and Ann Chester

Sally DeWitt

Forum Caterers

Natalie Frazier

Jamesetta Brown Galloway

Barbara Greenspun

Morgan State University Foundation

Darlene Moss

Mattie and William Mumby

Alonzo and Carol Rogers

Lois and Ken Reeder

Jennifer Scott

Lisa Shemer

Juanita Simon

Audrey Simmons

Mary Margaret Sterling

Josephine Sutland

Julius H. Taylor

James Waddy

BRONZE LEVEL CLUBUp to $199

Elizabeth Allen

Phyllis Anderson

Walter Amprey

Pansye Atkinson

Melody Baker

John Baum

George and Nancy Barrick

Barrington and Ann Branch

Dorothy and Marion Bascom

Carolyn Blagmon

Vanessa Brady

Damaris Bristol

Clara Carter

Patricia Chappelle

Dorothy Clayburn

Paul Clement

Doris Cole

Naomi Coval

Jean Dahn

Glen Dawson

Alex Dinor

Diane Dwyner

Christopher Egner

Martha Elliott

Nathan Engle

Paul Ephross

Toks Fashola

Diane Fendli

Alice Ann Finnerty

Sherry Flood

Amy Froide

Dana Gaskins

Doris Goins

Anne B. Gray

Connie and William Hankins

Janie Greenwood Harris

Sonja Harris

Elaine Harrington

John Harter

Schemeka Herndon

Jack Hoblitzell

Yvonne Holt-Stone

Chen Hong

Susan Hosfeld

Olga Hutchins

William Jackson

Peter Johnson

King & King Associates

Monica Lipscomb

Susan Kvech

Jacqueline Lewis

Iris Lloyd

Frank Magolis

Wanda Massey

Jane McConnell

Anne McKusick, M.D.

Andrea McMumin

Ann Morton

Cassandra Naylor

Matilda Pair

Lawrence Pakula

Alma Parker

Ann Parker

Tom and Doris Passaro

Judith Pescrille

Janice Pinn

Edna Purdy

Valarie Richardson

Jane Sasha

Jennifer Scott

Sheryl Seats

Cheryl Sparks

John Sterrett

William and Delores Sykes

Julius Taylor

Linda Taylor

Carolyn Tice

Patricia Thomas

Randy Thompson

Sharon Watt

Marshalla Webb

Betty Williams

Jacqueline Williams

Cheryl Wingo

Carol Wright

Edmonia Yates

Wilhelmina Young

IN-KIND DONATIONSBin 604 Wine Sellers

John and Jean Mann

NASW – Baltimore Chapter

The Pierians

Sharon Price and Bill Burroughs

Sigma Gamma Rho Sorority

Simmonsink

Ski Liberty

Wegman’s

Amanda Wharton

Lisa Williams

Joyce Young

Florence Crittenton Services of Baltimore, Inc. expresses gratitude to each contributor anddonor for their continued support. For those of you we may have accidentally forgotten toinclude, we thank you even more.

DONORS LIST 2008-2009

COUNCIL ON ACCREDITATIONOF SERVICES FOR FAMILIESAND CHILDREN, INC.

MARYLAND ASSOCIATIONOF RESOURCES FORFAMILIES AND YOUTH

MEMBER AGENCY

CHILD WELFARELEAGUE OFAMERICA

Florence Crittenton Services of Baltimore, Inc. does notdiscriminate on the basis of race, sex, color or natural originwith respect to students residents, residents, faculty andadministrative staff.

Florence Crittenton Services of Baltimore, Inc. is a 501-C3charitable organization whose financial statements are availableupon request.

Florence Crittenton Services of Baltimore, Inc. is an equalopportunity employer.

Florence Crittenton Services of Baltimore, Inc. is accreditedby the Council on Accreditation of Services for Family andChildren and is a member of the National CrittentonFoundation, Maryland Association of Resources for Familiesand Youth (M.A.R.F.Y.), a member of the Maryland Non-Profits Association, approved by the Maryland StateDepartment of Education (M.S.D.E.) as a Non-PublicEducational Program and a member of Maryland Associationof Non-Public Special Education Facilities (M.A.N.S.E.F.).

BOARD OF DIRECTORSCharles R. Owens

President

John Britton

Vice President

Nikita Haysbert

Secretary

Dennis B. Busky

Treasurer

BOARD MEMBERSMarian Callaway

Blaine Gerber

Barbara Greenspun

Sheila Richardson

Carol A. Rogers

Tina Saunders, Esq.

Sarah E. Stein

HONORARY BOARD MEMBER

Clarisse B. Mechanic

ADMINISTRATIONAnne S. Davis, M.Ed.

Chief Executive Officer

Angelina Sills, DrPH, LCSW-C

Deputy Director/Clinical Director

Melody Baker, M.S.

Director of Residential Services

David Barnstable, M.Ed.

Coordinator of Human Resources

Nathan Engle, M.Ed.

Education Director

Margaret Mackey-Jones, M.S.

Teen Parenting Program Coordinator

Jannell Trcka, BSN

Nurse Coordinator

Ahesahmahk Dahn, B.S.

Director of Operations

Joseph Bierman, MD

Psychiatric Consultant

Designby

LynneMenefee

FLORENCE CRITTENTONSERVICES OF BALTIMORE, INC.3110 Crittenton Place • Baltimore, Maryland 21211Phone: 410-366-4333 • Fax: 410-235-2262TDD: 410-366-4930 • www.flocrit.net