Roadtest the finest auction, remarketing and trade

hospitality facility in the UKFLAG

The Fleet Auction Group (FLAG) was formed in2000 with the aim of becoming the UK's first

‘Trade Only’ vehicle auction centre. Ideally located inthe centre of the UK we have created the firstpurpose-designed and built, multi-auction, de-fleet,refurbishment, training and hospitality centre for theautomotive industry.

Our unique philosophy is based solely on a Business-to-Business strategy, bringing together fleet vendorsand trade buyers in a strictly professionals-onlyenvironment. This environment benefits our tradebuyers and crucially, protects vendors from thecurrent risks associated with selling directly to thegeneral public.

This unique ethical trading stance ensures onwardtraceability and accountability for every vehicle sold:we are the only Auction company that operates astrictly ‘Trade Only’ policy. We do not accept cashpayments and all our trade buyers hold a valid VATregistration number and a verified bank account.

Our results driven philosophy ensures that the Fleetswe partner achieve consistently high residual values,high conversion rates and a fast return of net funds.

The Fleet Auction Group WILL increase your residualvalues, improve your conversion rates and deliver ahigher level of sustainable service than you maycurrently be enjoying or may have experienced in thepast.

Business at The Fleet Auction Group is alwayscustomer-results driven. The CEO and OperationsDirector can be found on the rostrum auctioneeringevery week, leading from the front and ensuring thatevery effort is made to maximise returns and deliverresults. That’s passion; that’s commitment; and it’s allincluded in the highly competitive cost.

Prices achieved, conversion rates, pre-salepreparation and marketing, post-sale reporting,payments, customer service: it doesn’t matterwhich aspect of The Fleet Auction Group you lookat, you’ll find unparalleled results and service.

And to prove a point, why not take advantage ofour no-obligation benchmarking offer and witnessour results and service for yourself. Only then canyou fully appreciate why scores of other majorfleets and manufacturers entrust us with theirremarketing requirements.

Innovative remarketing and unrivalled service

The company was formed in 2000 and is based solelyon a Business-to-Business strategy, bringing fleetvendors and trade buyers together in a strictlyprofessionals-only environment.

Following 12 months of creating the UK’s first 21stcentury, purpose-designed and built auction and de-fleet centre, The Fleet Auction Group Ltd commencedtrading in April 2002. What was to happen over thefollowing years was to take the UK vehicle remarketingindustry by storm.

The unique commercial philosophy caught theimagination of fleet vendors and trade retailers alike,quickly establishing the company’s high-profilepresence in the remarketing industry.

The Fleet Auction Group is now established as one ofthe UK’s leading vehicle auction companiesspearheading change and ‘Setting Standards to LeadThe Industry’.

This is The FleetAuction Group FLAG Facts

Industry leading residuals achieved everyweek

Purpose built 12 acre auction complex

Conveniently located in the centre of the UK

Operational 24 hours a day/7 days a week

Nationwide collection and delivery

Number plate recognition system for rapidthroughput and reporting

Industry leading on-site de-fleeting,refurbishment and valeting facilities

3 fully enclosed and heated auction hallswith enclosed storage for 400 vehicles

3,000 vehicle secure storage capacity

6-lane bespoke appraisal bay facility

Chameleon site facility

Dedicated sales for Cars, LCV’s, LGV’s and Plant

Comprehensive weekly auction programme

Corporate hospitality suites, client officefacilities, training & conference suites,exceptional on-site restaurant

Dedicated Local Authority, Public Sector and ‘Blue Light’ Department

Dedicated WAV (Wheelchair AccessibleVehicles) Department

“At The Fleet Auction Group wehave an exceptional team with

excellent facilities and abusiness ethos driven by our

customers results.”

Andrew Walker, FIMIChief Executive Officer

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Our 21st century purpose designed and builtremarketing complex is a venue that delivers far morethan simply the sale of vehicles.

To start with, nationwide collect and inspect or deliverycan be arranged and scheduled for arrival at, ordeparture from our premises 24/7 – a unique benefitenabling fleet vendors to maximise logistics savings.

Gate entry Number Plate Recognition systems enablerapid vehicle movement data to be relayed to thevendor client. All vehicles on site are stored in a CCTVprotected gated compound monitored by our ownpermanent security personnel.

Once on site, the extensive and industry leading de-fleeting, appraisal, vehicle preparation and storagefacilities are available to ensure vendors’ vehicles arepresented for sale to their best advantage.

For the ultimate auction experience, a completechameleon site can be designed with 400 vehiclespresented for pre-sale viewing in a fully enclosed areaadjacent to the heated auction halls. Add to this thecorporate hospitality suites, client office facilities,training & conference suites and our exceptionalrestaurant and catering, and it is no wonder that fleetvendors comment that our auction complex isunrivalled.

Vehicle Valetingand appraisalAll our fleet vendors have access to a custom built,six-lane vehicle appraisal bay as part of the totalremarketing service available from The Fleet AuctionGroup.

Located immediately behind the site securityentrance, the centre is the first stop once a vehiclehas arrived on site.

Our assessors use the very latest hand held PDAs torecord vehicle appraisals and images as soon as theyare delivered on site, with the data available withinminutes of arriving thus providing real-time vehiclemonitoring.

With FLAG’s number plate recognition system alsopositioned at the entrance security point, arrivingvehicles are instantly logged on to the trackingsystem that follows their progress from arrival onsite to onward transit to the trade buyer.

FLAG also offers costed appraisals, a facility thatmany vendors use to give them more comprehensivedetails of vehicle condition when charging customersfor excessive damage. These appraisals also providemore accurate valuations of vendors’ vehicles whenassessing reserve prices.

The appraisal bay is just one of a number ofremarketing services that includes a fully equippedrefurbishment centre, de-fleeting suites, extensiveindoor pre-sale viewing areas and training suites fittedwith the latest audio visual technology.

The Auction Complex

Weekly Sales Schedule

Monday

Week 1

Week 2

Week 3

Week 4

Tuesday Thursday FridayWednesday

Fleet CarsSpecialsales

Specialsales

Specialsales

Specialsales

Specialsales

Specialsales

Specialsales

Specialsales

Fleet Cars

Fleet Cars

Fleet Cars

LCV/LGV/Plant

Comm

Comm

LCV/LGV/Plant

Fleet Cars

Fleet Cars

Fleet Cars

Fleet Cars

Motability sales held weekly

The Fleet Auction Group is an inspirationalautomotive venue offering superb facilities to motormanufacturers, dealerships, fleets and associations.

Our state-of-the-art facilities represent one of themost dynamic, flexible and impressive automotiveconference venues currently available in the UK.

With leading edge audio-visual, and interactivepresentation systems with wireless broadband built into each conference suite, and all the office supportand catering facilities you could want, FLAG’s facilitiesare now renowned for hosting conferences, trainingprogrammes and hospitality events.

Sales conferences, press and product launches,receptions, banquets, corporate gatherings or miniexhibitions, the flexibility offered at FLAG also allowsclients the benefit of access to all other areas of our12 acre auction complex. This includes our indoor andheated display hall capable of accommodating 400vehicles, 3 auction halls (1 of which has a viewinggallery from the Boardroom suite), extensive on-siteparking and of course, our 24 hour manned sitesecurity.

Our excellent on-site restaurant offers a multitude ofcatering options each tailored to every event andcompletes our conferencing offering.

Conferencing,Training andHospitality

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Since our inception Corporate Social Responsibilityand Best Practice/reduced risk vehicle remarketinghas been at the heart of our business ethos. Fromday one The Fleet Auction Group adopted a businessmodel that eliminates the ease with which motorvehicles can be acquired without due diligence onbehalf of the seller.

Corporate Social Responsibility is now firmlyembedded into the legal system within the UK, withprecedents now calling to account private and publicsector organisations alike.

The cost of investigation into the legal ownership ofmotor vehicles that used in criminal or terroristactivities, in both financial and public relations terms,can be massive.

Our registered, bona fide trade-only buyers, wherebank account and VAT details are mandatory, and ourstrictly no cash sale policies, mean that all vehicles wesell have full accountability and onward traceability,factors that are considered Best Practice by privateand public sector fleet vendors alike.

We were the first vehicle remarketing company toplay an active role in the national police initiative toadvise large public and private sector organisationson security, counter-terrorism and crime preventionissues.

We have also been audited by the NHS SecurityManagement Service, Ambulance Sector CounterTerrorism & Security, who commended us on ourrobust remarketing policies to help eliminate thethreat of a blue light ex-NHS vehicle falling into thewrong hands.

When it comes to Corporate Social Responsibility andBest Practice, no vehicle remarketing company ismore committed than The Fleet Auction Group.

Corporate SocialResponsibility andBest Practice

FLAG and theFleet VendorOur B to B environment also stands for Back toBasics. Traditional concepts such as customerservice, professional integrity and a results drivenfocus are not forgotten at FLAG.

We believe that there are a number of keyperformance indicators by which we (and indeed ourcompetitors) should be measured:

Prices achieved

Conversion rates

Customer service levels

Pre-sale preparation

Pre-sale marketing

Auctioneering services

Post-sale reporting

Payments

These essential elements of any remarketingagreement are the benchmark by which we areconfident, and proud, to be judged. It should always beremembered that competitiveness also promotesbetter pricing and performance from existingsuppliers.

We believe that we have the most experiencedremarketing team in the UK, where even thedirectors of the company still take to the rostrum ona weekly basis. This ‘passion’ produces results, and itis results that help shape and forge beneficial, long-term client relationships.

Working inpartnershipIn the 21st century, ethical fleet vehicle remarketingrequires more than just a supplier contractorarrangement.

Like-minded companies are at their most efficient andeffective when they are working towards shared goals.This results-oriented culture is endemic to alloperational areas of FLAG and one that deliversindustry-leading residuals time after time.

To FLAG, partnerships mean mutual vision, effort andultimately benefit: non-delivery of agreed objectives isnot an option.

Our clients’ viewLee McCombie, Motability Operations’ National Trade Sales Manager;

“The Fleet Auction Group has been one of our topremarketing partners for well over three yearsnow, achieving some of the highest conversionrates and prices for our de-fleeted vehicles.”

Ken Hunnisett, Director, Cranmer Lawrence & Co Ltd;“Cranmer Lawrence are rightly proud to haveused FLAG as a preferred auctioneer since theirformation in 2002. FLAG's impeccable CSRstance affords us great comfort which, thanks totheir first-class service and market-leading results,comes entirely without compromise”.

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Innovation has been at the heart of The Fleet AuctionGroup since its inception, and the creation of FLAGWorldwide builds on the company’s dynamicapproach to international vehicle remarketing.

Working in partnership with global vehicle shippingand logistics organisation Autohub, FLAG Worldwideis pioneering a unique on-line vehicle procurementfacility offering overseas dealers the opportunity topurchase premium quality UK vehicles at UK tradeprices.

The Fleet Auction Group’s background of over 10years’ experience in vehicle remarketing exclusively tothe motor trade, means that FLAG Worldwideunderstand the needs of the industry’s professionaldealers and their networks and is fully able to supportthem on a global supply scale.

FLAG Worldwide offers dealers the biggest choice ofquality vehicles direct from the UK’s largest fleetswith known provenance and quality guaranteed.

By arranging pre-departure clearance and logistics inthe UK, FLAG Worldwide also represents the fastestever supply chain route between the UK and thereceiving dealer country. This means that cars aredelivered into retail showrooms and potentially soldon quicker, thereby providing a faster return oninvestment.

Buying cars via FLAG Worldwide could not be simpler.On the FLAG Worldwide website trade buyers canview, and buy in real time, leased cars due forimmanent de-fleeting, safe in the knowledge that thevehicle they are buying will be delivered in aninternationally recognised standard of ready-to-retailcondition and quality.

FLAG WorldwideIn the highly competitive world of commercial vehicleremarketing The Fleet Auction Group has establisheditself as a well respected UK force having partneredmany leading Local Authority, Utility, Public and Privatesector organisations and fleets.

In line with FLAG’s own long term business expansionplans the company wanted to further develop itsheavy commercial and plant remarketing operations.Having seen a synergy with the commercialphilosophy of Protruck Auctions, The Fleet AuctionGroup acquired the company in July 2012.

The multi-million pound deal was designed to createthe UK’s leading independent provider of re-marketingservices for commercial vehicles and plant.

Over the past decade, Protruck Auctions hasestablished itself as a key player in the re-marketing oftrucks, trailers, vans and heavy plant for customers inthe UK and Europe, a position that is a perfect fit withFLAG’s own reputation and business ethos.

From its base in Belton near Doncaster, Protruck stillprovides physical onsite auctions with an onlinebidding facility, and standalone electronic auctions.

The acquisition has enabled The Fleet Auction Groupto offer a greater breadth and depth of service byproviding the infrastructure, management resourceand commercial firepower to deliver more auctions,and provide even greater choice to our customers.

Protruck Auctions

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January 2003 The Fleet Auction Group (FLAG) isawarded the IMI’s Professional Reassurance SchemeBrass Plaque

March 2004 saw The Local Authority Vehicle Poollaunched, providing an innovative and unique channelfor Local Authorities.

April 2004 FLAG wins Best New Business Award atthe Leicestershire Business Awards.

May 2004 FLAG received a ‘Highly Commended’ atthe Fleet News Awards for Best Disposal/Remarketing Company.

October 2004 FLAG Co-chairman Martin Bettsbecomes a Non-executive Director of the Institute ofthe Motor Industry.

April 2005 FLAG CEO Andrew Walker is honouredby Automotive Magazine’s ‘Rising Stars Awards’ withthe top accolade, the ‘Chairman’s CommendationAward’.

November 2005 a new 12,000 sq ft, £500k valetingand preparation centre opens at FLAG capable ofprocessing up to 100 vehicles simultaneously.

March 2006 Motability award FLAG the ‘BestAuction Site’ in the UK.

November 2006 FLAG introduces Number PlateRecognition to greatly speed up vehicle processingand logistics information for fleet vendors.

March 2007 Co-Chairman Martin Betts is electedas Chairman of the Represented Member Assemblyof the Institute of the Motor Industry.

July 2007 FLAG receives a ‘Partnership inEmployment’ Award from the Royal National Institutefor the Blind (RNIB) for work opportunities andtraining offered to visually impaired local people.

‘Sold, but to who?’ examines the potential liabilityaspects of selling vehicles to the public via auction.Endorsements from leading industry spokespeopleadd weight to the powerful arguments for changesto traditional ways of working.

‘The ultimate guide to risk free used vehicledisposals’ offers advice and practical solutions toLocal Authorities and Public Sector organisationslooking to remarket plant and vehicles.

‘Blue lights lift barriers’ offers an alarminginsight into the disposal of some blue light vehiclesand their potential consequences. It demonstrateshow the practices in place at FLAG remove any risksof blue light disposals thereby protecting all suchvendors.

And of course our quarterly industry leadingmagazine ‘The FLAG’

Awards, accoladesand achievements

January 2008 An extensive £350k additional de-fleeting, training and customer service facility isopened at FLAG able to cater for up to 350 delegatesat any one time in a multitude of bespoke suites.

April 2008 FLAG wins the Sales & Marketing Awardat the Leicestershire Business Awards.

May 2008 FLAG enters into ‘partnership’ with Kuwaitiinvestment group Ijara House Holding Company and isnow represented on the global stage.

September 2008 FLAG achieves both ISO 9001(Quality standard) and ISO 14001 (Environmentalstandard) accreditation.

March 2009 FLAG receives its second ‘Partnership inEmployment’ Award from the Royal National Institutefor the Blind (RNIB).

April 2009 FLAG is voted a finalist in the LeicestershireBusiness Awards.

July 2009 Following its commitment to staffdevelopment, FLAG is presented with a certificate ofachievement from the Department of BusinessInnovation and Skills.

April 2010 For the third year running FLAG is voted afinalist in the Leicestershire Business Awards.

July 2010 Motability, Europe’s largest fleet operator,present FLAG with their prestigious ‘Auction Centre ofThe Year’ Award.

April 2011 FLAG C0-Chairman receives aDistinguished Service Award from the Institute of theMotor Industry.

June 2011 FLAG receives a ‘Commended Status’ inthe prestigious Motability Supplier Awards.

August 2011 NHS’s Ambulance Sector CounterTerrorism Security Guidelines commends FLAG’s policyon ambulance decommissioning and auction disposal.

November 2011 FLAG opens a new £400k, six-lanevehicle appraisal facility at its Coalville site.

April 2012 sees the company celebrating its 10thanniversary of running quality Trade Only auctions.

July 2012 FLAG acquires Protruck Auctions Limited.

Essential readingfor all BoardDirectors, FleetManagers and Disposal Managers

All the above publications are available free ofcharge from FLAG.

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The Fleet Auction Group Ltd, Brindley Road, Stephenson Industrial Estate, Coalville, Leicestershire LE67 3HG Tel. 01530 833535 Fax. 01530 813425 Email: info@fleetauctiongroup.com www.fleetauctiongroup.com

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