FiveStreet + Online Leads

January 2014FiveStreet Overview

2

• The odds of contacting a lead if called within five minutes versus 30 minutes are 100X GREATER.

• The odds of qualifying the lead increase 21X if called within five minutes compared to 30 minutes.

Online Leads and the 5 minute rule*

*Kellogg/MIT Lead Response Management System Study

3

Response Time is Crucial: Top Factors for Choosing an Agent

*2013 Survey of California Home Buyers - 04/2013

4

Lead Response Time: Actual vs. Expected

*2013 Survey of California Home Buyers - 04/2013

5

High Volume

High Customer Expectations

Scattered Lead Data

Why are online leads

frustrating?

6

We consolidate leads from

50+ online lead vendors.

3rd 3rd ParParty ty TooToolsls

50+50+LeadLeadVendoVendors rs

ConsolidateLeads

Email & SMSResponse

BroadcastTo Team

Connect to CRM

7

We help agents respond to every lead within 5

minutes.

3rd 3rd ParParty ty TooToolsls

50+50+LeadLeadVendoVendors rs

ConsolidateLeads

Email & SMSResponse

BroadcastTo Team

Connect to CRM

8

We import leads directly into an agent’s Top Producer (or CRM).

3rd 3rd ParParty ty TooToolsls

50+50+LeadLeadVendoVendors rs

ConsolidateLeads

Email & SMSResponse

BroadcastTo Team

Connect to CRM

9

Lead Routing with a Game

Mobile Friendly

Tracking and Analytics

How does FiveStree

t leverage

my brokerage

?

Agent/Team Recruiting and Retention

10

A Game: ”My Agents dive for the phone

when a lead arrives”

Who wants this lead?

11

Mobile: ”My Team…was able to get up and running with ZERO training.”

FiveStreet uses your

smartphone's built in email and

text messaging to

send lead notifications

.

12

Analytics: “Automatically builds a leads database…who I’ve referred them to…across all lead sources…make better hiring and marketing

decisions.”

How many leads did you get?

Where did they come from? Who claimed them? When? What’s their current

status?

13

Recruiting/Retention: Each agent license can be used for

THEIR lead consolidation, response and routing

14

Brokerage: Each agent license can be used for THEIR lead

consolidation, response and routing

FiveStreet Replaces Desk Duty

Receptionist enters all new phone/call-sign

and walk-in leads into FiveStreet

Agents assigned to "virtual desk duty" teams get

instantly notified; first

agent to claim the lead gets it

We have been tracking the results 24x7

16

High Volume of leads / lead sources (consolidation)

Poor Followup / Missing Customer Expectations

How can FiveStreet help you

bring order out of chaos!

Lead Routing to best agent

Virtual desk duty

Lead Dashboard and intelligence

Agent Recruiting and Retention

17

Designed for agents in the

field.

18

Get email and text

notifications

for new leads.

Broadcast with a single click.

19

Agents are notified of

the new lead.

Claim with a single click.

20

Get notified when a team member has claimed a

lead.

21

Team members are notified

that the lead is no

longer available.

22

View Aggregate Reports

23

View Consolidated Leads

24

View Consolidated Leads

25

Manage Your Lead Sources

26

Set Up Teams

27

Set Up Teams

28

Configure Auto-Responders

29

Automatic Lead Forwarding

30

Connect to Top Producer

31

Configure Notifications