Right purpose with action leaves impact!

Current scenarioAcross domains, technology & industries are growing with an annual CAGR of ~10% with e-commerce and digital drive taking the lead. Opportunities, prospects, and plans are big.

India has a wide spread of population across rural and suburb areas, including tier-2/tier-3 cities, amounting to a total of 60-65% living in these area. With these people migrating to metros for work and livelihood, metros are eventually converting into crowded spaces. This is a problem today and will magnify even more tomorrow and is already affecting overall growth beyond metros.

Economy ~7.5% YoY

Why

50-60% jobs ~ top 10 cities

Urban migration rate~ 15mn (per census)

Growth | Competition | ChallengesChallenges are part of journey that come coupled unsaid. Usually organisations work in captive mode for auxiliary business services looking to ensure best customer experience on-board. Keeping pace with the growth it is important to have experts doing the job and thus BPMs (Business Process Management Cos.) play a significant role. Even for BPMs with growth focused and converging within top 10 cities across India there is excessive competition leading to higher attrition levels while the upward trend of other cost inputs like salaries, real estate, training, employee engagement continue keeping high pressure on the bottom line.

Inflation ~8% average (last 3 yrs)

Five SplashWe believe for every action or business there has to be a clearly defined purpose. Five Splash was born with the purpose of making youth in and around tier-2/tier-3 cities and nearby rural areas a star, enabling one believing in self while growing.

Thus at Five Splash, we have been working to create job opportunities for these youths at near to home locations, mainly in tier-2/tier-3 cities. With sustainable options and long term job opportunities it is a win-win for people as well as businesses.

What

IntentDrive now taken by the government to promote employment beyond metro cities is being practised by Five Splash since 2009. We have been helping our customers realise the benefits of this model of services by simplifying tasks while creating multi-layer skill based structure leveraging the skill set available or what can be developed in tier-2/tier-3 cities (including rural surrounding) easily. With a share of 50%+ women employees, we look forward to provide livelihood options to hardworking, skilled, and trainable workforce in such parts of India. We intend to take this impact to all corners of India.

Year

DESCRIPTION 2009 2015 2020

locations 1 3 15

impact (families) 12 200 3,000

* - goal for 5 years

HowBOP (Business Operations Partner)We work with our customers closely in understanding their business processes and break those down to little steps and leverage technology to provide efficient services including back office, digitisation, web search, as well as voice support services. With customers from Europe and United States along with India, the model has proven to be at par in fact better in many ways including stability, operational efficiencies, cost inputs, etc. Partnering approach instead of outsourcing model has enabled us as well as our customers to have very clear lines of accountability. And, with varied range of services, the model leverages strength of youths to drive change.

Visibility & recognition

Read @ http://social.yourstory.com/2015/10/five-splash/ http://www.yosuccess.com/interviews/kapil-sharma-fivesplash/

Sunrise has a visible impact Reach out to us: kapil.sharma@fivesplash.in+91-982-971-8211www.weprocess4u.comwww.fivesplash.in