five obstacles to leadership team effectiveness
DESCRIPTION
Marco Avila, the General Manager of Human Resources at the Maersk Central America Cluster, and his leadership team together plays a vital role in the operations of Maersk Line, a global shipping enterprise responsible for nearly 16 percent of containerized clientele through the Panama Canal. The challenge associated with being part of such a large, global entity is the requirement to align with the vision, strategies, and goals coming from Maersk headquarters in Denmark, while simultaneously responding to emerging competitive conditions in the local Central America market. In this webinar, we will discuss how Marco and his team developed a leadership strategy to become an elite team that could effectively respond to any emergent condition and corporate expectation. To become an elite team, this group learned how to operate like a SWAT team, overcoming the following five common obstacles to leadership team effectiveness: · Functional Team Primacy · Lack of Unifying Common Goal · Strategic Misalignment · Internal Competition among Team Members · Lack of TrustTRANSCRIPT
www.decision-wise.com | +1.801.960.1400 1
Copyright © 2013 DecisionWise, Inc. All rights reserved.
Five Obstacles to Leadership Team Effectiveness
Marco AvilaHR General Manager
Maersk Central America Cluster
Linda LinfieldGlobal Practice Lead
Team Effectiveness & Leadership DevelopmentDecisionWise, Inc.
www.decision-wise.com | +1.801.960.1400 3
Copyright © 2013 DecisionWise, Inc. All rights reserved.
About Maersk
Maersk has been the largest container ship operator and supply vessel operator in the world since 1996.
www.decision-wise.com | +1.801.960.1400 4
Copyright © 2013 DecisionWise, Inc. All rights reserved.
5 Obstacles to Team EffectivenessFunctional Team
Primacy
Lack of Unifying Common Goal
Strategic Misalignment
Internal Competition among Team
Members
Lack of Trust
www.decision-wise.com | +1.801.960.1400 6
Copyright © 2013 DecisionWise, Inc. All rights reserved.
Data to get beyond assumptions and find out what is actually
happening.
Courage and Commitment from
Senior Leadership to lead the team in
facing the issues.
Willingness to Change based on
each person realizing and accepting his or
her complicity in creating the current
situation.
Desire to and belief that your efforts will
make a difference
To discover the issues, you need . . .
www.decision-wise.com | +1.801.960.1400 7
Copyright © 2013 DecisionWise, Inc. All rights reserved.
Let’s talk about Maersk . . .
What data helped us
identify the issues?
How did we initially use the data?
www.decision-wise.com | +1.801.960.1400 8
Copyright © 2013 DecisionWise, Inc. All rights reserved.
What data helped identify issues?
• Identified gaps in perception; highlighted difficulty among peers; helped prioritize group focus areas
Leadership 360 & Team Effectiveness Survey
• Personal approach to gathering information, making decisions, and communicating
Style Preference Assessment
• Our preferences for dealing with difference
Conflict Resolution Self-Assessment
• Degree of self-awareness and proficiency in self-regulation
Emotional Intelligence Self-Assessment
www.decision-wise.com | +1.801.960.1400 9
Copyright © 2013 DecisionWise, Inc. All rights reserved.
Functional Team Primacy
www.decision-wise.com | +1.801.960.1400 10
Copyright © 2013 DecisionWise, Inc. All rights reserved.
Lack of a Unifying Team Goal
www.decision-wise.com | +1.801.960.1400 11
Copyright © 2013 DecisionWise, Inc. All rights reserved.
Strategic Misalignment
www.decision-wise.com | +1.801.960.1400 12
Copyright © 2013 DecisionWise, Inc. All rights reserved.
Internal Competition
www.decision-wise.com | +1.801.960.1400 13
Copyright © 2013 DecisionWise, Inc. All rights reserved.
Lack of Trust
www.decision-wise.com | +1.801.960.1400 14
Copyright © 2013 DecisionWise, Inc. All rights reserved.
How Each Issue is Being Resolved
www.decision-wise.com | +1.801.960.1400 15
Copyright © 2013 DecisionWise, Inc. All rights reserved.
An Iterative Process
Data/Observation
Conversation
Self-Awareness
Resolve to do/be better
Accountability, reinforcement,
continuous improvement
www.decision-wise.com | +1.801.960.1400 16
Copyright © 2013 DecisionWise, Inc. All rights reserved.
Linda Linfield, [email protected]
Marco Avila, Maersk Central America [email protected]
Tel. +1.801.960.1400www.decision-wise.com
Contact us