five level leadership - scotiabank · five level leadership doug keeley, ceo & chief...
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Five Level Leadership Doug Keeley, CEO & Chief Storyteller [email protected]
www.themarkofaleader.com
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Change • Change is part of the fabric of the universe
• It’s not what happens to you, it’s what you do about what happens to you
• Change is a choice
Does your team/you embrace change?
What is the evidence?
How could you make change “normal”?
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Four Definitions of Leader
Has hierarchal power
Has control
Goes first
Helps others to be their best
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How engaged are your team/you/your clients?
5 Level Leadership
Spirit
Intellect
Heart
Imagination
Hands
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Rate yourself/ your team’s Five Level strength
Spirit 1 2 3 4 5
Imagination 1 2 3 4 5
Intellect 1 2 3 4 5
Heart 1 2 3 4 5
Hands 1 2 3 4 5
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Bannister ’s Four Minute Mile • Fundamental questions
(individual vs team sport)
• Think Different than everyone else
• Work as a team
What is your 4 minute mile? How could you overcome it?
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Shreddies • Small changes impact how we
see the world
• There are no bad ideas
• Put your people before yourself
How could you change how people see things?
How do you manage idea generation?
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Tell Your Story • How did you get here?
• We all have a great story, sometimes under the surface
• In our stories are all the things that make us tick. How well do you know your people and customers? How often do you check in on how they REALLY are?
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Cirque du Soleil • Eliminate “that’s the way it is”
thinking
• Take big risks
• Be collaborative and proactive
What is your dirt floor?
How could you be more collaborative?
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Joshua Bell • We all see through lenses
• You shape the lens or someone else does
• We miss much of what goes on around us
What lens do customers see you through?
How do you shape it?
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Dabbawala • How clear is the business focus?
• What does success look and feel like?
• What’s in it for them?
How do you remove complexity?
How do you help your people focus?
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Anita Roddick & Body Shop • We all leave a mark or footprint
• Spirit elevates our behaviour and performance
• Profit with Principle
What impact does your business have? What ‘spirit’ impact do you have?
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Stand By Me • There’s great talent out there if we
look for it
• We are all connected
• Playing for Change is changing the world one song at a time – and you can too.
Are you giving your talents a chance to thrive? Dream big – then make it happen
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The 12 Notes of Music • There are only 12 notes – every
musician has them
• They do not complain, they differentiate
• It is not the tools, it is what you do with them
How do you get the most |from your tools?
How do you differentiate?
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Craig Kielburger • 12 year old Toronto boy sets out
to save the world
• Dedicated to eradicating child slavery
• Free the Children and Me to We are changing a generation
If a 12 year old kid can assemble an army of 2 million kids to change the world, what is holding us back?
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Words • Everyone is modeling their behaviour
on yours
• It is not just what you do, it’s how you do it
• It’s not just what you say, it’s how you say it
How do you talk to your people?How do they talk to each other?
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Mary Kay • Make everyone you meet feel
important
• Praise people to success
• Be a great listener
What do they say about you when you are not there?
How do you improve that?
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Team Hoyt • You can do anything if you make
up your mind to do it
• What’s the real story in any situation?
• We all need a little push or inspiration some days
Do your people believe they can do anything?
How much do they help each other?
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Where the Hell is Matt? • We can all make a difference to
others
• Nothing great was ever done alone
• Be fearless
How much joy is there at your workplace? How do you improve that?