Inputsa. Enterprise environmental factorsb. Organizational process assetsc. Project management Plan- activity resource requirements

Tools and Techniquesa. Organization charts and position descriptionsb. Networkingc. Organizational theory

Outputa. Roles and responsibilitiesb. Project organization chartsc. Staffing management plan

Human Resource Planning

Inputsa. Project staff assignmentsb. Staffing management planc. Resource availability

Tools and Techniquesa. General management skillsb. Trainingc. Team building activitiesd. Ground rulese. Co-locationf. Recognition and rewards

Outputa. Team performance assessment

Inputsa. Organizatinal process assetsb. Project staff assignmentsc. Roles and responsibilitiesd. Project organization chartse. Staffing management planf. Team performance assessmentg. Work performance informationh. Performance reports

Tools and Techniquesa. Observation and conversationb. Project performance appraisalsc. Conflict managementd. Issue log

Outputa. Requested changesb. Recommended corrective actionsc. Recommended preventive actionsd. Organisational process assets (updates)e. Project management plan (updates)

Develop Project Team Manage Project Team

PROJECT HUMAN RESOURCE MANAGEMENT

Inputsa. Enterprise environmental factorsb. Organizational process assetsc. Roles and responsibilitiesd. Project organization chartse. Staffing management plan

Tools and Techniquesa. Pre-assignmentb. Negotiationc. Acquisitiond. Virtual teams

Outputa. Project staff assignmentsb. Resource availabilityc. Staffing management plan (updates)

Acquire Project Team

2–3

Figure 2–3

P- PARTICIPATINGA- ACCOUNTABLER- REVIEW REQUIREDI- INPUT REQUIREDS- SIGN OF REQUIRED

2–6

Figure 2–5

RecruitingRecruitingSource Choices:Source Choices:

Internal vs. Internal vs. ExternalExternal

Organizational-Organizational-Based vs. Based vs.

OutsourcingOutsourcing

Regular vs. Regular vs. Flexible StaffingFlexible Staffing

Recruiting and Recruiting and EEO/Diversity EEO/Diversity

ConsiderationsConsiderations

StrategicStrategicRecruitingRecruiting

Human Resource PlanningHuman Resource Planning Acquire Project TeamAcquire Project Team Develop Project TeamDevelop Project Team Manage Project TeamManage Project Team

It is always best to acquire a team that is experienced and fully trained for their roles. Team members, however, must continue to learn, grow and build their present skill levels and knowledge.

The main goal of team development is to help people work together more effectively to improve project performance.

It takes teamwork to successfully complete most projects.

303KM Project Management 16

Synergy 1 + 1 + 1 =10 (positive synergy) 1 + 1 + 1 =2 (negative synergy)

Characteristics of High-performing Teams1. Share a sense of common purpose2. Make effective use of individual talents and expertise3. Have balanced and shared roles4. Maintain a problem solving focus5. Accept differences of opinion and expression6. Encourage risk taking and creativity7. Sets high personal performance standards8. Identify with the team

11–17

11–18

FIGURE 11.1

2-16

20

Forming:•Orientation•Break the iceLeader:•Facilitate social interchanges

21

Forming Storming•Conflict•DisagreementLeader:•Encourage participation•Surface differences

22

Conforming/Norming

•Establish order•Build cohesionLeader:•Help clarify team roles•Clarify norms•Clarify values

Storming

Forming

23

Forming Conforming/Norming Storming

Performing:•Cooperation•Problem solvingLeader:•Facilitate task accomplishment

24

Forming Conforming/Norming Storming

Performing

Adjourning:•Task completionLeader:•Bring closure•Signify completion

Ten or fewer team members

Voluntary team membership

Continuous service on the team

Full-time assignment to the team

An organization culture of cooperation and trust

Members report only to the project manager

All relevant functional areas are represented on the team

The project has a compelling objective

Members are in speaking distance of each other

11–25

11–26

FIGURE 11.3

Recruiting Project Members Factors affecting recruiting

Importance of the project Management structure used to complete the project

How to recruit? Ask for volunteers

Who to recruit? Problem-solving ability Availability Technological expertise Credibility Political connections Ambition, initiative, and energy

11–27

11–28

Conducting Project

Meetings

Establishing Ground Rules

Planning Decisions

Tracking Decisions

Managing Change Decisions

Relationship Decisions

Managing Subsequent

Meetings

11–29

Effective Use Effective Use of Meetingsof Meetings

Co-location of Co-location of team membersteam members

Creation of project Creation of project team nameteam name

Team ritualsTeam rituals

11–30

FIGURE 11.4

Group Rewards Who gets what as an individual reward? How to make the reward have lasting

significance? How to recognize individual performance?

Letters of commendation Public recognition for outstanding work Desirable job assignments Increased personal flexibility

11–31

11–32

Problem Identification

Generating Alternatives

Reaching a Decision

Follow-up

Challenges: Developing trust

Exchange of social information. Set clear roles for each team member.

Developing effective patterns of communication.

Keep team members informed on how the overall project is going.

Don’t let team members vanish. Establish a code of conduct to avoid delays. Establish clear norms and protocols for

surfacing assumptions and conflicts. Share the pain.

11–33

Team Roles and Responsibilities

“Who will do what?”

•_______ – specific titles or positionsRole

Team Roles and Responsibilities

“Who will do what?”

•________________ – deliverables or products expected of Team members

Responsibilities

•Project Description•Team Mission / Assignment•Major Milestones•Boundaries•Team Identification

Initiate & Align Worksheet Template

Sample Initiate & Align Worksheets

Roles & Responsibilities

Identified

INPUTSTOOLS

PRODUCT

Team Roles and Responsibilities

Team Roles and Responsibilities

Steps:1. The Project Manager collaborates with the project

team to identify individual roles.2. Review and determine individual and team

responsibilities and the corresponding authority.