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FIRST CALLMENU MODEBALANCE INQUIRIES: Press 1, thenPress 1 Savings BalancePress 2 Checking BalancePress 3 Share BalancePress 4 Loan BalancePress 5 Open Share Balance ListPress 6 Open Loan Balance List

HISTORY INQUIRIES: Press 2, thenPress 1 Account HistoryPress 2 Deposit HistoryPress 3 Last DepositPress 4 Last Payroll DepositPress 5 Loan HistoryPress 6 Recent Account Activity Press 1 Check Clearance History Press 2 Loan Payments Press 3 Payroll Transactions Press 4 ACH Transactions Press 5 ATM Transactions Press 6 Debit Card Transactions Press 7 POS Transactions

FOR TRANSFERS: Press 3, thenPress 1 Savings to CheckingPress 2 Checking to SavingsPress 3 Share to SharePress 4 Savings to LoanPress 5 Checking to LoanPress 6 Share to Loan

CHECKING INFORMATION: Press 4, thenPress 1 Checking BalancePress 2 Check Clearance HistoryPress 3 Request CheckCopies

LOAN INFORMATION: Press 5, thenPress 1 Loan BalancePress 2 Loan PaymentPress 3 Recent Loan PaymentsPress 4 Loan Payoff Amount

ADDITIONAL OPTIONS: Press 7, thenPress 1 Year to Date Information Press 1 Dividend Paid Press 2 Interest Press 3 IRA ContributionsPress 2 Change Preferences Press 1 Change Personal Identification No. Press 2 Change Interaction Mode Press 3 Change Transaction List Count Press 4 Change Language

REPLAY CURRENT MENU: Press 9GO TO PREVIOUS MENU: Press #GO TO MAIN MENU: Press *

855.835.MFCU

mfcu.net

Federally insured by NCUA2-12

First Call800.767.6227989.631.3161 Lif

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FirstCall is our automated telephone teller system. With

FirstCall it’s easy to access your account! You simply need

your account number, personal identification number*,

and a touch-tone phone.

Transactions and information availableto you 24-hours a day:+ Account Balance Inquiry

+ Transfer Funds

+ Obtain Loan Information

+ Review Recent Direct Deposits

+ Review Recent Account Activity

+ Make Loan Payments

+ Obtain Year-to-Date Information

+ Request Copies of Checks

Two Ways to Use FirstCall1. Menu Mode – This mode walks you through each

transaction until you feel comfortable using

FirstCall.

2. Expert Mode – This mode provides a faster way of

completing transactions. Initially all members will

be set up on Menu Mode. You can switch to Expert

Mode at any time. See option 75 –Change Interaction

Mode.

* Personal Indentification Number (PIN) is the last four digits of the primary member’s social security number. If you are a new member after December 2, 2002 you will automatically be prompted to designate a PIN. However, for security reasons we recommend that you change your FirstCall PIN on a regular basis. See option 7 on the Main Menu.

Helpful Hints+ Press # after each menu entry.

+ Enter dollar amounts without decimals. $1,025.50

would be 102550#.

+ Enter dates as six digits. June 18, 2011 would

be 061811#.

+ To go back to the previous menu press #.

+ To go back to the Main Menu press the * button.

+ Cut off the side panel of this brochure for a

quick reference.

+ Your call will be automatically ended if no entry is

made within two minutes or if your call exceeds 10

minutes. In this brochure, you will find the list of

options for the Expert Mode and the Menu Mode.

Please refer to it when using FirstCall.

EXPERT MODEBALANCE INQUIRIES11 Savings Balance12 Checking Balance13 Share Balance14 Loan Balance15 Open Share Balance List16 Open Loan Balance List

HISTORY INQUIRIES21 Share History22 Deposit History23 Last Deposit24 Last Payroll Deposit25 Loan History81 Check Clearance History82 Recent Loan Payments83 Recent Payroll Transactions84 Recent ACH Transactions85 Recent ATM Transactions86 Recent Debit Card Transactions87 Recent POS Transactions

FOR TRANSFERS31 Savings to Checking32 Checking to Savings33 Share to Share34 Savings to Loan35 Checking to Loan36 Share to Loan

CHECKING INFORMATION12 Checking Balance81 Check Clearance History43 Request Check Copies

LOAN INFORMATION14 Loan Balance52 Loan Payment82 Recent Loan Payments54 Loan Payoff Amount

ADDITIONAL OPTIONS71 Year-to-Date Dividends Paid72 Year-to-Date Interest73 Year-to-Date IRA Contributions74 Change Personal Identification Number75 Change Interaction Mode76 Change Transaction List Count77 Change Language

99 List of Codes

800.767.6227 / 989.631.3161