fintech: from big banks to the underbanked and cx
TRANSCRIPT
From Big Banks to the Underbanked:The FinTech Customer-Centric Model
#CXFinTech
Financial Technology (FinTech) Has a50-Year History Which Most People
Don't Think About, But Use Everyday
#CXFinTech
What Exactly Is FinTech?
#CXFinTech
In 2016, FinTech was a "Disruptor,”to Big Banks? Why?
#CXFinTech
In 2017, FinTech is a "Revolution.“How Does It Impact Big Banks?
#CXFinTech
How Does FinTech Help Businesses Make Better Deals as Compared to
Traditional Business Models?
#CXFinTech
How Does FinTech Provide Value and Faster Service for Businesses?
#CXFinTech
Why Are Consumer-Facing FinTech Services Quickly Gaining
Customers?
#CXFinTech
Start-Ups and Incumbents are Targeting SMB's and the Middle-
Market Sector? Why?
#CXFinTech
Big Data Helped FinTech Access Data.How Does AI Help?
#CXFinTech
What is Blockchain and How Does ItCome Into Play?
#CXFinTech
How is FinTech Catering to a Globally Mobile Workforce in Retail
Banking? Foreign Exchange? Investments?
#CXFinTech
Who Are the "Underbanked"? How is FinTech Helping?
#CXFinTech
"73% of Millennials Would Rather Learn About Financial Offerings from Amazon, Google, Apple or PayPal and
Distrust Banks.”- Millennial Disruption Index via
Scratch, January 2017
#CXFinTech
Harvard Business Review describes, 30 "elements of value" that meet four kinds of need-functional, emotional, life changing, and social impact-and that when optimally combined, increase customer loyalty and
revenue growth." September 2016
#CXFinTech
FinTech Provides Functional, Emotional, Life Changing and Social Impact: The Customer
Centric Model
#CXFinTech
How Is FinTech Solving Social and Economic Challenges?
#CXFinTech
How is FinTech Dealing with U.S. Regulators Barriers Due to Security
Concerns?
#CXFinTech
Jack Welch said: "There are only two true competitive advantages, the ability to learn about our customers faster than the competition, and the
ability to turn that learning into action faster than the competition."
#CXFinTech
Communications, Marketing and PR Specialists Must Keep Up with Fintech Trends to Improve Your Businesses
and Gain a Competitive Edge
#CXFinTech
To learn more about FinTech communications, please contact:Wendy Glavin, CEO of Wendy Glavin Agency
[email protected] -or-go to: www.wendyglavin.com
To learn more about FinTech solutions, please contact… Jim Eckstein, CEO of TradeRocket at:
[email protected] -or-go to: www.traderocket.com