financing the online business

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Copyright 2001 Brett J. T Copyright 2001 Brett J. T rout rout Financing the On-Line Financing the On-Line Business Business Bretttrout.com Bretttrout.com

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Page 1: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Financing the On-Line Financing the On-Line BusinessBusiness

Bretttrout.comBretttrout.com

Page 2: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Information Technology Information Technology professionals are notoriously professionals are notoriously bad at creating a business bad at creating a business plan.plan.

Page 3: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

What is a Business What is a Business Plan?Plan?A blueprintA blueprintA living documentA living documentConstantly evolvingConstantly evolving

Page 4: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

What goes into a What goes into a business plan?business plan?

Articulate your visionArticulate your vision Agree on company goals, objectives, Agree on company goals, objectives,

methodsmethods Be honestBe honest Get Advice!Get Advice!

Page 5: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Business Plan Business Plan ComponentsComponents

Executive summaryExecutive summary Company overviewCompany overview Business environmentBusiness environment Company descriptionCompany description Company strategyCompany strategy Financial reviewFinancial review Action planAction plan

Page 6: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Executive SummaryExecutive Summary

Business conceptBusiness concept Long and short term goalsLong and short term goals Define main marketDefine main market Customers Customers Describe company’s vision and marketDescribe company’s vision and market Summarize current financial positionSummarize current financial position

Page 7: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Company OverviewCompany Overview

Written for the lay personWritten for the lay person Mission statementMission statement Objectives, values and visionObjectives, values and vision

Page 8: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Business EnvironmentBusiness Environment

Market analysisMarket analysis Marketing and sales activitiesMarketing and sales activities Products and servicesProducts and services OperationsOperations

Page 9: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Company DescriptionCompany Description

Type of businessType of business DistinctionDistinction Management teamManagement team

Page 10: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

StrategyStrategy

Product developmentProduct development Product supportProduct support PricingPricing MarketingMarketing DistributionDistribution Capital requirementsCapital requirements DeploymentDeployment

Page 11: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Financial ReviewFinancial Review

Historical dataHistorical data Prospective revenue projectionsProspective revenue projections Income statementsIncome statements Cash flow projectionsCash flow projections Pro Forma valuationPro Forma valuation Financial opportunityFinancial opportunity RiskRisk TimingTiming

Page 12: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Proposal for Proposal for Implementing Business Implementing Business PlanPlan

New required skill setsNew required skill sets Employee motivationEmployee motivation Policy proceduresPolicy procedures

Page 13: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Business Plan PrioritiesBusiness Plan Priorities

Management teamManagement team Market analysisMarket analysis Sales modelSales model Description of technologyDescription of technology InfrastructureInfrastructure Financial projectionsFinancial projections

Page 14: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Management TeamManagement Team

Most critical componentMost critical component Complimentary skill setsComplimentary skill sets Shared visionShared vision

Page 15: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Market AnalysisMarket Analysis

Define targetDefine target Understand market dynamicsUnderstand market dynamics Identify vulnerable nichesIdentify vulnerable niches Understand your competitionUnderstand your competition

Page 16: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Sales ModelSales Model

Develop sales strategyDevelop sales strategy Examine why customer buysExamine why customer buys Pinpoint decision makersPinpoint decision makers Identify sales cycleIdentify sales cycle Enlist experienced salespersonEnlist experienced salesperson

Page 17: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

TechnologyTechnology

Merely a piece of the pieMerely a piece of the pie Protect proprietary aspectsProtect proprietary aspects

PatentsPatents

TrademarksTrademarks

CopyrightsCopyrights

Trade SecretsTrade Secrets Investigate scalabilityInvestigate scalability

Page 18: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

InfrastructureInfrastructure

Corporate structureCorporate structure C CorpC Corp S CorpS Corp LLCLLC Sole ProprietorshipSole Proprietorship

Page 19: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

InfrastructureInfrastructure

Management structureManagement structure Identify advisorsIdentify advisors Define board of directorsDefine board of directors Develop financial projections – monthly, Develop financial projections – monthly,

first year, quarterly thereafterfirst year, quarterly thereafter

Page 20: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Tweak business plan to Tweak business plan to capitalize on:capitalize on:

Market vulnerabilityMarket vulnerability

Customer needs.Customer needs.

Page 21: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Financing the On-Financing the On-Line BusinessLine Business

Page 22: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

ChronologyChronology

Type of financing depends on present Type of financing depends on present position of companyposition of company

StagesStages DevelopmentDevelopment Start-upStart-up GrowthGrowth

Page 23: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Development stageDevelopment stage

Personal time Personal time Personal resourcesPersonal resources

CapitalCapital EquipmentEquipment SpaceSpace TechnologyTechnology

Page 24: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Start-up StageStart-up Stage

FFA (Friends, family and associates)FFA (Friends, family and associates) Bank loansBank loans

CollateralizeCollateralize Small Business AdministrationSmall Business Administration Government assistance – GrantsGovernment assistance – Grants Iowa Department of Economic DevelopmentIowa Department of Economic Development Iowa Finance AuthorityIowa Finance Authority

• IncubatorIncubator

Page 25: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Growth StageGrowth Stage

Business managementBusiness management Private (Angel) investorsPrivate (Angel) investors Venture capitalVenture capital

Page 26: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Personal Resources and Personal Resources and TimeTime

Pros:Pros: FastestFastest Most efficientMost efficient Immediately Immediately

availableavailable

Cons:Cons: Potentially the most Potentially the most

devastatingdevastating Always limitedAlways limited

Page 27: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Friends, Family and Friends, Family and AssociatesAssociates

Pros:Pros: FastFast SimpleSimple

Cons:Cons: Could possibly Could possibly

jeopardize jeopardize relationshipsrelationships

Define expectations in writing

Page 28: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Collateralized Bank LoanCollateralized Bank Loan

Pros:Pros: Relatively quickRelatively quick ReliableReliable Won’t jeopardize Won’t jeopardize

friendshipsfriendships Standardized criteriaStandardized criteria

Cons:Cons: Requires collateralRequires collateral

May use existing May use existing contracts or contracts or accounts accounts receivablereceivable

Page 29: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

SBA LoansSBA Loans

Pros:Pros: Relatively fastRelatively fast SimpleSimple

Cons:Cons: Typically < $100,000Typically < $100,000 $50,000 for one page $50,000 for one page

applicationsapplications Restrictions on useRestrictions on use

Cannot use to pay Cannot use to pay ownersowners

Cannot use to Cannot use to purchase business purchase business from direct descendantfrom direct descendant

Page 30: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Manage Business OptionsManage Business Options

Accelerate receiptsAccelerate receipts Minimize work in progressMinimize work in progress Minimize inventoryMinimize inventory Establish early pay benefit with creditorsEstablish early pay benefit with creditors Avoid late chargesAvoid late charges No downsideNo downside

Page 31: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Angel InvestorsAngel Investors

Pros:Pros: FinancingFinancing Option for smaller Option for smaller

companiescompanies May bring expertise May bring expertise

in addition to moneyin addition to money

Cons:Cons: Typically requires 15-Typically requires 15-

25 percent of 25 percent of companycompany

Typically expects 25-Typically expects 25-35 percent return, 35 percent return, compound in 3 to 5 compound in 3 to 5 yearsyears

Desire exit at 5 yearsDesire exit at 5 years

Page 32: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Institutional InvestorsInstitutional Investors

Pros:Pros: Largest fund Largest fund

potentialpotential Option to obtain Option to obtain

second and third second and third trench funding from trench funding from the same sourcethe same source

Cons:Cons: Very strict managersVery strict managers May take over May take over

management of management of companycompany

Page 33: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Angels and InstitutionsAngels and Institutions

Typically require 15-25 percent of Typically require 15-25 percent of companycompany

Typically expect 25-35 percent return, Typically expect 25-35 percent return, compound in 3-5 yearscompound in 3-5 years

Expect exit at 5 yearsExpect exit at 5 years

Page 34: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

IncubatorIncubator

Pros:Pros: Provides dozens of Provides dozens of

minor servicesminor services Turnkey company Turnkey company

rife with consultants rife with consultants and managersand managers

Can provide contacts Can provide contacts with money streamswith money streams

Cons:Cons: Typically requires 15-Typically requires 15-

25 percent of 25 percent of companycompany

Assumes exit and Assumes exit and growth in 2-4 yearsgrowth in 2-4 years

Page 35: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Unique Opportunities in Unique Opportunities in IowaIowa

Emerging Growth GroupEmerging Growth Group

IncubatorIncubator

Separate investment fund Separate investment fund armarm

SITISITI

Angel investor formsAngel investor forms

Page 36: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Unique Opportunities in Unique Opportunities in IowaIowa

Papajohn Capital ResourcesPapajohn Capital Resources ISU Business Development ISU Business Development

CenterCenter The Council for Regional EquityThe Council for Regional Equity

Page 37: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Do not take their Do not take their money unless they money unless they bring something else bring something else to the table.to the table.

Page 38: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

What Investors Want to What Investors Want to KnowKnow

How much money do you want?How much money do you want? How is the money going to be spent?How is the money going to be spent? How is their money going to be How is their money going to be

recouped?recouped?

Page 39: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

What Investors Want to SeeWhat Investors Want to See

Solid business planSolid business plan Incredible management teamIncredible management team Written terms and conditions to protect Written terms and conditions to protect

investmentinvestment Infusion of their expertiseInfusion of their expertise Regular updatesRegular updates Exit strategyExit strategy

Page 40: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Business Plan Business Plan FlawsFlaws

Page 41: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Forcing investors to sign a Forcing investors to sign a non-disclosure agreementnon-disclosure agreement

Have two business plan formatsHave two business plan formats ConfidentialConfidential Non-ConfidentialNon-Confidential

Show confidential business plan and Show confidential business plan and detail technology only after signing NDAdetail technology only after signing NDA

Page 42: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Tailoring the business Tailoring the business plan to one investorplan to one investor

The most vocal investor is typically not The most vocal investor is typically not the wisestthe wisest

Do not incorporate into business plan Do not incorporate into business plan unless without consensusunless without consensus

Page 43: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

First to MarketFirst to Market

Better to be fastBetter to be fast Best to be onlyBest to be only

Emphasize Emphasize Speed to market Speed to market Barriers to entryBarriers to entry

Page 44: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Over-Reliance on High-Over-Reliance on High-Profile PartnersProfile Partners

Customer Customer K-Mart K-Mart BurdensomeBurdensome

Vendor Vendor AOL AOL Failure to deliverFailure to deliver

Page 45: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Ignoring Management Ignoring Management Team’s Growth SkillsTeam’s Growth Skills

Outline team’s start-up experienceOutline team’s start-up experience Detail their transition expertiseDetail their transition expertise Balance their future contributionBalance their future contribution Note their exit strategy experienceNote their exit strategy experience

Page 46: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Understating the MarketUnderstating the Market

Be honest about competitorsBe honest about competitors Shows consumer needShows consumer need Demonstrates profit potentialDemonstrates profit potential

Page 47: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Overstating the MarketOverstating the Market

OptionsOptions U.S. Worldwide prescription drug U.S. Worldwide prescription drug

marketmarket U.S. prescription analgesic marketU.S. prescription analgesic market

Investors see through the ruse and Investors see through the ruse and discount the remainder of the plandiscount the remainder of the plan

Page 48: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Emphasizing The FutureEmphasizing The Future

Define MilestonesDefine Milestones Show past ability to meet goalsShow past ability to meet goals

Page 49: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Unrealistic FinancialsUnrealistic Financials

Not to HighNot to High Not to LowNot to Low

Page 50: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Focus on TechnologyFocus on Technology

Instead, focus onInstead, focus on Management teamManagement team FinancialsFinancials Marketing Marketing Consumer needConsumer need Barriers to entryBarriers to entry Return on investmentReturn on investment

Page 51: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

ResourcesResources

Emerging Growth Group Emerging Growth Group InfrastructureInfrastructure CapitalCapital

SITI SITI Business plan developmentBusiness plan development IntroductionsIntroductions

Page 52: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

NetworkNetwork

Ask around (network) to find the Ask around (network) to find the best:best: Service providersService providers InvestorsInvestors Management teamManagement team Strategic alliancesStrategic alliances

Page 53: Financing The Online Business

Copyright 2001 Brett J. TroutCopyright 2001 Brett J. Trout

Thank YouThank You