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  • 7/27/2019 FGP Check Your Understanding.independent Activity

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    Check Your

    Understanding:

    Work Plan Alignment and

    Volunteer Placement

    Foster Grandparent Program

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    Activity Purpose

    In the eCourse session titled, FGP Overview and Exercise: Work Plan Alignment and Volunteer

    Placement, we demonstrated how to:

    Align your work plans with the national performance measures outputs and outcomes;and

    Calculate the total number of unduplicated volunteers for each of your work plans.

    The purpose of this optional activity is to practice and apply how to align work plans with the

    National Performance Measure outputs and outcomes, calculate the total number of

    unduplicated volunteers, and uncover any questions or challenges you may have.

    We will convene a live session titled, Work Plan Alignment and Volunteer Placement Follow Up

    on August 6, 2013 from 1:45 p.m. 2:30 p.m. EDT to walk through the answers to this activity

    and provide you with an opportunity to ask questions and make comments directly to a CNCS

    staff member.

    Background: The National Performance Measures

    Youve probably asked yourself:

    o How much service did my program perform?o What difference did our service make for recipients?

    Youve probably wondered how to compare your programs progress to others:

    o Do we use common terms, definitions, and approaches?

    Performance measurement can answer those quest ions

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    Step 1: Review the Requirements

    Which National Performance Measures apply to myorganization?

    For Foster Grandparent Program grantees:

    75% of unduplicated volunteers must be placed in Work Plans that result in Agency-Wide Priority Outcome Measures within the Education Focus Area.

    Up to 25% of unduplicated volunteers may volunteer in Work Plans that report outputsonly. These may be chosen from other Agency-Wide Priority Measures in the Education

    Focus Area, or Complementary Program Measures in Education and/or Economic

    Opportunity. Some have optional outcomes.

    Now, take a look at the National Performance Measures for FGP in the tables below. The

    Education Focus Area of the National Performance Measures aligns with the work (captured in

    Work Plans) that is frequently conducted by Foster Grandparent Program grantees. These

    tables will serve as a key guide throughout the remainder of this exercise as you look to align

    Work Plans with these key measures.

    At least 75% of volunteers must be placed in Work Plans using the measures in the tablebelow (Agency-Wide Priority Outcome Measures). Grantees must pair outputs with at least one

    outcome.

    Objective Output Outcomes

    ED 2 N mber of st dents ED5 N mber of st dents ith impro ed

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    School

    Readiness

    ED21. Number of children

    that completed participation in

    CNCS-supported earlychildhood education

    programs.

    ED23. Number of children demonstrating

    gains in school readiness in terms of social

    and/or emotional development.

    ED24. Number of children demonstrating

    gains in school readiness in terms of literacy

    skills.

    ED25. Number of children demonstrating

    gains in school readiness in terms of

    numeracy (math) skills.

    Up to 25% of volunteers must be placed in Work Plans using the measures in the tablebelow (Complementary and Agency-Wide). Outcomes listed are optional.

    Objective Output Outcome (Optional)

    K-12 SuccessED2. Number of students that completed participation inCNCS-supported K-12 education programs.

    ED26. Number ofstudents acquiring a

    GED.

    K-12 Success

    ED4A. Number of disadvantaged youth/mentor matches

    or children with special or exceptional needs/mentor

    matches that were sustained by the CNCS-supported

    program for at least the required time period.

    ED26. Number of

    students acquiring a

    GED.

    School

    Readiness

    ED21. Number of children that completed participation in

    CNCS-supported early childhood education programs.

    N/A

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    Step 2: Aligning Work Plans to Outputs & Outcomes

    Setting the Stage: A Description of a Sample Foster

    Grandparent Grantee Organization

    Our community is a primarily urban county with several smallcities. About five years ago, a major manufacturing company

    moved its offices overseas, leaving many community residents

    unemployed. Since then, close to 20% of the population has

    fallen below the poverty line. Now faced with a smaller tax base,

    the school system is struggling to keep up. Elementary student

    test scores in reading and math have plummeted, high school

    dropouts have increased, and an alarming number of youth areinvolved in the criminal justice system.

    New Horizons is a non-profit organization that runs education,

    mentoring, and health programs for youth K-12 throughout the

    county. A Foster Grandparents Program grantee organization,

    New Horizons Foster Grandparent volunteers tutor, mentor, and

    comfort children through New Horizons programs.

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    Read the key info about Work Plan D below.

    Work Plan D: Key Info

    Work Plan Name: ESL/Reading

    Improvement/Attendance Improvement

    Issue Area: Education

    Service Category: K-12 Success

    Service Activity: Foster Grandparents that are bilingual will

    assist K-5th

    grade students at 5 elementary schools with

    language development and reading. Included will be oral

    language skills, reading, phonics and defining words.

    Anticipated Output: 11 students will receive help with

    language skills and assistance from Foster Grandparents.

    Anticipated Outcome: Students who receive assistance and

    improve their reading competency and comprehension will

    have the ability to develop high levels of proficiency inEnglish and become more confident in the classroom which

    will im rove attendance.

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    Lets try Work Plan E now.

    Work Plan E: Key Info

    Work Plan Name: Adjudicated Youth (FGP)

    Issue Area: Education

    Service Category: Juvenile Justice, Delinquency/Gangs

    Service Activity: FGP volunteers will provide one-on-one

    mentoring services to these youth aiding in theiracademic and

    social growth. They will build relationships with the youth byengaging in activelistening techniques, life skills and social

    and academic activities, and acting as a positive role model.

    Anticipated Output: 27 youth at these facilities will receive a

    minimum of 6 hours per week of individual attention by the

    FGP volunteers.

    Anticipated Outcome: Based on evaluation by professional

    staff at each facility, academic test results, and information

    from the youth's behavioral plan, it is anticipated that 50% of

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    Finally, take a look at Work Plan F.

    Work Plan F: Key Info

    Work Plan Name: Hospitalized Children (FGP)

    Issue Area: Other Human Needs

    Service Category: Other Health/Nutrition

    Service Activity: Foster Grandparents will be positive role

    models by actively listening and establishing relationships

    with children by planning activities while nurturing and

    holding infants, reading and playing games, walking

    outdoors, helping with homework, eating a meal together, or

    just talking with each other.

    Anticipated Output: 100 children receive daily support to

    alleviate fears while confined to the hospital.

    Anticipated Intermediate Impact/Outcome: 100 children(100%) will be comforted and less stressed during their

    hospital stay.

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    Step 3: Work Plan/Outcome Prioritization

    When aligning Work Plans

    to the Agency-Wide

    Priority Outcome

    Measures and Agency-

    Wide or complementary

    measures, you may

    realize that your program

    aligns with multipleoutcomes. If this is the

    case, you must select

    one outcome that will

    ultimately be entered

    into each of your

    worksheets. When

    selecting an outcome for

    each Work Plan,

    consider:

    The most pressing need of your

    program participants (e.g., children); and

    The mission of your organization. This may include how you want to present the impact

    of your program for the community.

    Take a look at the excerpt from New Horizons organizational strategy and consider how to

    prioritize Work Plans.

    An Excerpt from New Horizons Organizational

    Strategy:

    Given the low performance of community

    schools over the past several years, New

    Horizons aims to improve student test scores in

    reading and math. New Horizons believes that

    if student test scores improve, other importantindicators will follow.

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    Step 4: Calculating Unduplicated Volunteers

    (Volunteer Placement)Now we need to figure out how many unduplicated volunteers are volunteering for New

    Horizons in Work Plans that align with the National Performance Measures. Remember, at

    least 75% of your unduplicated volunteers must be placed in Work Plans that result in Agency-

    Wide Priority Outcome Measures within the Education Focus Area. Up to 25% of your

    volunteers may be placed in Work Plans that report Agency-Wide or complementary measures.

    New Horizons has 20 volunteers: Annette, Arnold, Claire, Craig, Diane, Edith, Gail, Harold,

    Herman, Ian, Jan, Leah, Leslie, Malcolm, Pearl, Rebecca, Ruth, Seymour, Shirley, and Steven.

    Look at the list of volunteers below. New Horizons already aligned volunteers with Work Plans.

    Note that some of New Horizons volunteers are placed in multiple Work Plans. For instance,

    bilingual Foster Grandparents may volunteer in schools to help students with literacy and they

    may also mentor youth to aid in their social growth.

    Did you notice that one of the Work Plans was not aligned? You may want to take theWork Plan that is not aligned and cross out all of the duplicate names first, as we now

    know this Work Plan is not aligned with the National Performance Measures.

    New Horizons Volunteers by Work Plan

    Work Plan D Work Plan E Work Plan F

    C i A tt A ld

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    Lets calculate the total number and percentage of New Horizons unduplicated

    volunteers. Remember, each volunteer may only be counted once. If you see someones name

    appear more than once, cross out where you see it a second or third time.

    Step 1: Count the number of unduplicated names (this should be the remaining names that you

    have not crossed out).

    Record the number here: _____

    Step 2: Now count how many of your unduplicated volunteers fall under Work Plans that result

    in Agency-Wide Priority Outcome Measures in the Education Focus Area. Refer back to the

    pages where you aligned Work Plans to outputs and outcomes to see which Work Plans are

    aligned.

    Record the number here: _____

    Step 3: Take the number you came up with for Step 2 and divide it by the number of names you

    found for Step 1. This will tell you the percentage of volunteers who are in Work Plans that

    result in Agency-Wide Outcomes within the Education Focus Area. Ideally, this number should

    be .75 (75%) or greater!

    Record the number here: _____

    Now you know how to calculate the percentage of unduplicated volunteers who are

    volunteering in Work Plans that result in Agency-Wide Priority Outcome Measures within

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    Work Plan ECommunity Need:

    Youth adjudicated by the court systems in our service region exhibit strong anti-social and an array of emotional problems. According to the facility directors at the 4 facilitieswe serve, 75% of the youth placed by the courts at these facilities have literacy rates below their designated reading level for someone their age. These youth also engage in a

    pattern of aggressive and disruptive behaviors and suffer from low self-esteem. The Alternative Center is a collaborative effort between the court and school systems that

    serves as a positive alternative to suspension and expulsion from school for students in 4th thru 12th grade.

    Output Output

    Instrument

    Service Activity

    (each selected will

    generate a separate

    work plan)

    # of

    Unduplicated

    Volunteers

    # of Total

    Volunteers

    # of

    Volunteer

    Stations

    Output

    Target

    Outcome Outcome

    Instrument

    Outcome

    Target

    ED4A. Number of

    disadvantaged

    youth/mentor

    matches or children

    with special or

    exceptional

    needs/mentor

    matches that were

    sustained by the

    CNCS-supported

    program for at least

    the required time

    period.

    http://www.nationals

    erviceresources.org/npm/ed4a

    Attendance

    Log;

    Activity

    Log; Other

    School-based

    Mentoring

    ED5. Number of students

    with improved academic

    performance in literacy

    and/or math.

    http://www.nationalservicer

    esources.org/npm/ed5

    Standardiz

    ed Pre/Post

    Test;

    Standardiz

    ed Test

    Community-based

    Mentoring

    Total number of unduplicated volunteers in Output/Outcome pair: ____

    Percentage of total unduplicated volunteers in Output/Outcome pair: ______

    http://www.nationalserviceresources.org/npm/ed4ahttp://www.nationalserviceresources.org/npm/ed4ahttp://www.nationalserviceresources.org/npm/ed4ahttp://www.nationalserviceresources.org/npm/ed4ahttp://www.nationalserviceresources.org/npm/ed5http://www.nationalserviceresources.org/npm/ed5http://www.nationalserviceresources.org/npm/ed5http://www.nationalserviceresources.org/npm/ed5http://www.nationalserviceresources.org/npm/ed5http://www.nationalserviceresources.org/npm/ed4ahttp://www.nationalserviceresources.org/npm/ed4ahttp://www.nationalserviceresources.org/npm/ed4a
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    Work Plan FCommunity Need:

    Children undergoing the trauma of chronic illness and hospitalization or long-term recovery suffer from anxiety, panic, fear,

    loneliness, discouragement and depression. Ferbs Children's Hospital admits an average of 8,770 children yearly with an aver age

    hospital stay of five days.

    Output Output

    Instrument

    Service Activity (each

    selected will

    generate a separate

    work plan)

    # of

    Unduplicated

    Volunteers

    # of Total

    Volunteers

    # of

    Volunteer

    Stations

    Output

    Target

    ED29. Number of children served

    in child safety, welfare, and

    health programs

    Other Comforting Children

    Caring for Infants

    Helping Young

    Mothers

    Total number of unduplicated volunteers in Output: ______

    Percentage of total unduplicated volunteers in Output: ______

    Congratulations! You have now completed the Work Plan Alignment & Volunteer Placement activity! You should now be

    able to:

    Identify Agency-Wide outputs and outcomes.

    Align your Work Plan to Agency-Wide outputs and outcomes.

    Calculate the number and percentage of volunteers with at least 75% of unduplicated volunteers in Work Plans aligned with

    the Agency-Wide Priority Outcome Measures and 25% in work plans that apply Complementary and/or Agency-Wide Output

    measures.

    You can now better measure your organizations performance, and help us illustrate the importance of National Service.

    We will review the activity and answer any questions during the live webinar to follow.