february, 2010 workplace violence module 2 – follow-up, rules and resources
TRANSCRIPT
February, 2010
Workplace Violence
Module 2 – Follow-up, Rules and Resources
What should you do after an incidence of violence at the workplace?
What are the four components of an effective prevention program?
What rules, guidelines and policies exist?
What are some resources available for this topic?
What This Module Will Cover
Provide for immediate medical and psychological needs.
Notify police and support investigation.
Account for all workers and assure continued safety of those remaining in area.
Following an Incident of Violence:
Provide site security and assure that no work area is used without adequate staffing
Provide critical incident debriefing to victims, witnesses and others, keeping conversations strictly confidential
Provide accurate communication to agencies, media, and law enforcement
Following an Incident of Violence
Workers may need services of an employee assistance program or other counseling services.
Provide follow-up after medical and psychological treatment.
Assure confidentiality and protection from discrimination, to prevent victims suffering further loss.
Following an Incident of Violence
Assure a detailed investigation is performed by safety committee or employer
Include all incidents and near misses
Do not delay, important evidence can be destroyed
Focus on fact-finding
Keep detailed records
Following an Incident of Violence
Collect facts on who, what, when, where and how incident occurred.
Get witness statements, photograph damage/injuries.
Identify contributing causes.
Recommend corrective action.
Consider changes in controls, procedures or policy.
Investigation Components
Management commitment and worker involvement
Worksite analysis
Hazard prevention and control
Safety & health training
Four components of an effective workplace violence prevention program
One law (RCW 49.19) and several Labor & Industries rules or WACs apply to the hazards of violence in the workplace
(WAC=Washington Administrative Code)
Slides 9-15 : Existing DOSH rules that apply to workplace violence
Slides 16-22: Governor’s Executive Order DOSH Directives
Workplace violence workbook Additional information
Laws, Rules, Guidance and Governor’s Executive Order
ALL employers must provide a safe workplace and develop a formal accident prevention program
Link to Core Rules
The Accident Prevention Program is where employers need to address workplace violence hazards
Safety & Health Core Rules For All Businesses
If you need a workplace violence program, the following rules will apply to you:
WAC 296-800-11005 Provide a workplace free from hazards that can cause injury or death
WAC 296-800-11010 Provide and use safety devices and practices
WAC 296-800-11035 Establish and enforce rules that lead to safe workplaces.
Core Rules - Safe Workplace Rules
Core Rules - Accident Prevention Rule
If you need a workplace violence program, the following rules will apply to you:
WAC 296-800-14005 The employer must develop a written accident prevention program
WAC 296-800-14025 Your program must be “effective in practice.”
If you need a workplace violence program, the following rules will apply to you:
WAC 296-800-16005 Identify hazards and determine if Personal Protective Equipment (PPE) is necessary
WAC 296-800-16015 Select appropriate PPE
WAC 296-800-16040 Require employees to use PPE
Core Rules - Personal Protective Equipment
Recordkeeping Rules
Rules for Late Night Retail
Governor’s Executive Order
Creative Commons Photo from wikimedia
There are two Washington Regional Directives (WRD’s) on workplace violence
WRD’s provide guidance to DOSH consultation and compliance staff when applying rules and regulations
They don’t substitute for rules or create new obligations for employers
Guidance: WRD’s
The two Washington Regional Directives are:
Violence in the Workplace – WRD 5.05
Workplace Violence Prevention in Health Care – WRD 5.07
WRD – Healthcare (5.07)
Creative Commons Photo fromwikimedia
Forms from Workplace Violence Workbook
OSHA - Workplace Violence
Bureau of Labor Statistics (BLS)
IACP Workplace model programs
National Institute of Occupational Safety & Health (NIOSH)- Occupational Violence
US Office of Personnel Management - Workplace Violence
National Criminal Justice Reference Service – Workplace Violence
Links to Additional Internet Resources
Acknowledgements
All photos and graphics courtesy of Microsoft clipart except
slide # 16 & 19 – photos courtesy of Wikimedia Commons
Image obtained from Wikimedia under Creative Commons Attribution ShareAlike 3.0 License