fdm_pdf.pdf

FLIGHT DISPATCHER

MANUAL (FDM)

2nd Edition Revision Date: Revision No.: 01 02 July 2014

FLIGHT DISPATCHER MANUAL

P R E F A C E

This Flight Dispatch Manual is enabled by and consistent with Asian Aerospace

Corporation Company Flight Operations Manual. It includes instructions and information

necessary for flight dispatch personnel involved with the operations of Asian Aerospace

Corporation aircraft to perform their duties and responsibilities with a high degree of safety.

Dispatchers must be thoroughly familiar with the content of this manual as it pertains to

their areas of responsibility. All dispatchers are charged with having a good working knowledge

of all regulations and other Asian Aerospace Corporation manuals pertinent to the exercise of

their Dispatcher Certificates.

CAPT. EDILBERTO R. MEDINA President & Chief Operating Officer

Accountable Manager

2nd Edition Preface Revision Date: Revision No.: 01 - ii - 02 July 2014


LIST OF EFFECTIVE PAGES

PART PAGE REVISION NUMBER

REVISION DATE

Cover Page i 01 02 July 2014 Preface ii 01 02 July 2014 List of Effective Pages iii - iv 01 02 July 2014 Record of Revisions v 01 02 July 2014 Distribution Lists vi 01 02 July 2014 Table of Contents vii – ix 01 02 July 2014

CHAPTER 1

Chapter 1

1 – 1 01 02 July 2014 1 – 2 01 02 July 2014 1 – 3 01 02 July 2014 1 – 4 01 02 July 2014 1 – 5 01 02 July 2014 1 – 6 01 02 July 2014 1 – 7 01 02 July 2014 1 – 8 01 02 July 2014 1 – 9 01 02 July 2014

1 – 10 01 02 July 2014 1 – 11 01 02 July 2014 1 – 12 01 02 July 2014 1 – 13 01 02 July 2014

CHAPTER 2

Chapter 2


2 – 10 01 02 July 2014 2 – 11 01 02 July 2014 2 – 12 01 02 July 2014 2 – 13 01 02 July 2014 2 – 14 01 02 July 2014 2 – 15 01 02 July 2014

CHAPTER 3

Chapter 3

3 – 1 01 02 July 2014 3 – 2 01 02 July 2014 3 – 3 01 02 July 2014 3 – 4 01 02 July 2014 3 – 5 01 02 July 2014

2nd Edition Preface Revision Date: Revision No.: 01 - iii - 02 July 2014


3 – 6 01 02 July 2014 3 – 7 01 02 July 2014 3 – 8 01 02 July 2014

CHAPTER 4

Chapter 4


4 – 10 01 02 July 2014

2nd Edition Preface Revision Date: Revision No.: 01 - iv - 02 July 2014


RECORD OF REVISIONS

Formal revisions to this manual are issued periodically by the Flight Operations Department

to provide current policies and information not previously furnished.

Revision No. Revision Date Effective Date of

Revision Date

Inserted Inserted By

00 May 2012 October 19, 2012 01 July 2, 2014

2nd Edition Record of Revisions Revision Date: Revision No.: 01 - v - 02 July 2014

OPERATIONS MANUAL

DISTRIBUTION LISTS

This Flight Dispatcher Manual includes a Distribution List to ensure proper distribution of the manual and to demonstrate to the CAAP that all personnel involved in Flight Dispatch and Operations have access to the relevant information. This does not mean that all personnel have to be in recipient of the manual but a reasonable amount of manuals are distributed within the organization, so as that the concerned personnel may have quick and easy access to the manual. Accordingly, this Flight Dispatcher Manual shall be distributed as follows:

CONTROL NO. MANUAL HOLDER

REMARKS

Master Copy Quality Manager

Hard Copy + Soft Copy

01

President and Chief Operating Officer/

Accountable Manager

Soft Copy

02 Chief Executive Officer

Soft Copy

03 Director of Flight Operations


04 Director of Safety

Soft Copy

05 Director of Maintenance

Soft Copy

07 CAAP

Hard Copy

08 Library


*Note: Soft Copy will be saved on CD or USB.

2nd Edition Distribution Lists Revision Date: Revision No.: 01 - vi - 02 July 2014


TABLE OF CONTENTS

Title Page

CHAPTER 1 GENERAL 1 1.1 Organizational and Responsibilities…………………………..………………….…............ 3

1.1.1 General.…..……………………………………………………….…........................... 3 1.1.2 Organization Structure and Responsibilities…………………………...................... 3

1.2 Staff…………………………………………………….……………..................................... 3 1.2.1 Shift Management…………….……………............................................................ 3 1.2.2 Operational Briefing…………….…………….......................................................... 3 1.2.3 Duty and Rest…………….……………................................................................... 3

1.3 Licenses and Requirements…………………………………………………………………. 4 1.3.1 License Requirement……..………………………………………………………….… 4 1.3.2 Eligibility Requirement…………………………...……………………………………. 4 1.3.3 Knowledge Requirement………………….…………………………………...……… 4 1.3.4 Experience Requirement…………………………….………………………………… 5 1.3.5 Skill Requirement………….…………………………………………………………… 6 1.3.6 Curreny of License………………………………………………………...…………… 7 1.3.7 Qualification Responsibilities………………..………………………………………… 7

1.4 Flight Dispatcher’s Duties and Responsibilities……………………………………………. 7 1.4.1 Flight Dispatcher’s Duties and Responsibilities…………………………………….. 7 1.4.2 Flight Release………………………………………………………………………….. 9 1.4.3 Flight Dispatch Communication………………………………………………………. 9 1.4.4 Retention of Flight Documentation for ‘Non-routine Flight’………………………… 10 1.4.5 Flight Dispatcher’s Quick Reference Handbook………..…………………………… 10 1.4.6 Communications Record……………………………………………………………… 10 1.4.7 Shift Log………………………………………………………………………………… 11

CHAPTER 2 TRAINING PROGRAMS 1 2.1 General..………………………………………………………………………….……………. 3

2.1.2 Guidelines or Philosophy of the Training..………………….…………….…………. 3 2.1.2 Method of Training and Checking……………………………………………………. 3

2.2 Definitions……………………………………………………………………………………… 4 2.3 Flight Dispatcher’s Approved Training Programs……………..…………………………… 6

2.3.1 Initial New Hire Training………………………………………………………………. 6 2.3.2 Initial Equipment Training……….………………………………….…………………. 7 2.3.3 Transition Training…………………………..…………………………………………. 7 2.3.4 Recurrent Training…………………..…………………………………………………. 7 2.3.5 Requalification Training………………………………………………………………… 7 2.3.6 Summary of Trainings…………………………………………………………………. 8 2.3.7 Cockpit Familiarization………………………………………………………………… 8

2.3.7.1 Dress Code……………………………………………………………………. 9 2.3.7.2 Reporting Time………………………………………………………………… 9 2.3.7.3 Pre-Flight………………………………………………………………………. 9 2.3.7.4 In-Flight………………………………………………………………………… 9 2.3.7.5 Post-Flight……………………………………………………………………… 9

2.3.8 Joint Crew Resource Management (CRM) ………………………………………….. 9

2nd Edition Table of Contents Revision Date: Revision No.: 01 - vii - 02 July 2014


2.3.9 On the Job Training…………………………………………………………………….. 10

2.4 Retention of Training Records………………………………………………………………… 10 2.5 Supplement I – Flight Dispatcher’s Approved Training

Program Syllabus and Checklist………………………………………………………...…… 10 2.5.1 Initial New Hire Training Syllabus……………………………………………………… 10 2.5.2 Initial Equipment Training……………………………………………………………… 12 2.5.3 Transition Training……………………………………………………………………… 13 2.5.4 Recurrent Training Syllabus…………………………………………………………… 13

CHAPTER 3 OPERATIONAL CONTROL 1 3.1 General………………..……………...………………………………………….…………….. 3 3.2 Flight Dispatch Responsibilities……….……………..…………………………….………... 3 3.3 Flight Operations Control……………………..……………………………….……………… 3

3.3.1 General……………..……………………………..……………………………………. 3 3.3.2 Principles Governing Flight Operations Control……………………………………… 4

3.4 Ops Controller – Dispatch Control Functionalities…………………………………….…… 5 3.4.1 General……………..……………………………..……………………………………. 5 3.4.2 Pre-Flight……………..……………………………..………………………………….. 5 3.4.3 In-Flight……………..……………………………..……………………………..……… 5 3.4.4 Post-Flight……………..……………………………..……………………………..….. 6 3.4.5 Flight Following……………..……………………………..…………………………… 7

3.4.5.1 General……………..……………………………..…………………………… 7 3.4.5.2 Mode of Operations……………..……………………………..……………… 7 3.4.5.3 Communication Facilities……………..……………………………..………. 7

CHAPTER 4 DISPATCH PROCEDURE 1 4.1 General….……………..…………………………………………..….……………………….. 3 4.2 Dispatch Requirements…………...………………….……………………….……………… 3

4.2.1 Regulatory and Company NOTAMS……….….……………………….……………… 3 4.2.2 Meteorological Information….….…………………….….……………………………. 3 4.2.3 Operational Flight Plan (OFP)………………….……………………………………… 3 4.2.4 Canned Flight Plan (CFP)………………..…….……………………….……………… 3 4.2.5 Minimum Equipment List (MEL) /

Configuration Deviation List (CDL) ….….…………………….….…………………… 4 4.2.6 ATC Flight Plan….….…………………….….…………………….….………………… 4 4.2.7 Repetitive Flight Plan (RPL)….….…………………….….………………………….… 5 4.2.8 ETOPS Operations….….…………………….….……………………………………… 5

4.3 Flight Planning…………….………………….………..……………….……………………… 5 4.3.1 Fuel Policy……………….……..………………….……………………….…………… 5 4.3.2 Application and Interpretation of

Aerodrome Forecast and Planning Minima…………………….…………………… 5

4.3.2.1 Application of Aerodrome Forecast….….…………………………………… 5 4.3.2.2 Interpretation of Aerodrome Forecast….….………………………………… 5 4.3.2.3 Planning Minima….….…………………….….……………………………… 6

4.3.3 Estimate Zero Fuel Weight (EZFW)…..………………….……………………….…… 6 4.3.4 Routing….….…………………….….…………………….….…………………….…… 6 4.3.5 Flight Profile….….…………………….….…………………….….…………………… 6

2nd Edition Table of Contents Revision Date: Revision No.: 01 - viii - 02 July 2014


4.3.6 Cruise Mode….….…………………….….…………………….….…………………… 7 4.3.7 Weight Limitations….….…………………….….…………………….….……………. 7

4.4 Original Dispatch or Flight Release, Re-dispatch or Amendment of Dispatch or Flight Release….….…………………….….……………… 8

2nd Edition Table of Contents Revision Date: Revision No.: 01 - ix - 02 July 2014


CHAPTER 1 GENERAL

2nd Edition Chapter 1 Revision Date: Revision No.: 01 - 1 - 02 July 2014


TABLE OF CONTENTS

Title Page CHAPTER 1 GENERAL 1 1.1 Organizational and Responsibilities…………………………..………………….…............ 3

1.1.1 General.…..……………………………………………………….…........................... 3 1.1.2 Organization Structure and Responsibilities…………………………..................... 3

1.2 Staff…………………………………………………….……………..................................... 3 1.2.1 Shift Management…………….……………............................................................ 3 1.2.2 Operational Briefing…………….……………......................................................... 3 1.2.3 Duty and Rest…………….…………….................................................................. 3

1.3 Licenses and Requirements…………………………………………………………………. 4 1.3.1 License Requirement……..………………………………………………………….… 4 1.3.2 Eligibility Requirement…………………………...……………………………………. 4 1.3.3 Knowledge Requirement………………….…………………………………...……… 4 1.3.4 Experience Requirement…………………………….………………………………… 5 1.3.5 Skill Requirement………….…………………………………………………………… 6 1.3.6 Curreny of License………………………………………………………...…………… 7 1.3.7 Qualification Responsibilities………………..………………………………………… 7

1.4 Flight Dispatcher’s Duties and Responsibilities……………………………………………. 7 1.4.1 Flight Dispatcher’s Duties and Responsibilities…………………………………….. 7 1.4.2 Flight Release………………………………………………………………………….. 9 1.4.3 Flight Dispatch Communication………………………………………………………. 9 1.4.4 Retention of Flight Documentation for ‘Non-routine Flight’………………………… 10 1.4.5 Flight Dispatcher’s Quick Reference Handbook………..…………………………… 10 1.4.6 Communications Record……………………………………………………………… 10 1.4.7 Shift Log………………………………………………………………………………… 11



1.1. Organization and Responsibilities

1.1.1 General

Flight Dispatch is designated as part of Flight Operations Department and located at

Flight Opeartions Control Center

Asian Aerospace Corporation, Manila

The Flight Dispatch section has important role towards Operational Control of all Asian Aerospace Corporation flight.

1.1.2 Organization Structure and Responsibilities

Refer to Operations Manual Part A

1.2 Staff

The Department is currently staffed on a continuous ten (10) hours per day basis by licensed Flight Dispatchers, in accordance with CAAP requirements, to ensure that the dispatch of all flights is accomplished in strict compliance with the Philippines CAR and respective Company's Operations Manual.

1.2.1 Duty Management

Each duty period shall be managed by the Flight Operations Manager who shall

oversee flight dispatch operations in conforming to the safe, legal and efficient framework of the Company. He/She shall also ensure that the duty Flight Dispatcher/s starting their daily futy period is fully briefed on the Operational Control details of the day. 1.2.2 Operational Briefing

Daily Operational breifing will be conducted by the Flight Operations Manager so as to enable the Flight Dispatcher/s that is reporting for duty to become thoroughly familiar with the actual and forecast weather conditions enroute and at operational airports, NOTAMS, aircraft status, MEL items, and the Dispatch Information File. 1.2.3 Duty and Rest

The Flight Dispatcher’s duty and rest hours shall be as follows:

i. He/She shall not be on duty for more than 10 hours in a 24 hours except for in the event of an ‘Emergency’.


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ii. When he/she has been on duty for more than 10 hours, he/she shall or provided

with a minimum rest period of not less than 8 hours before commences the next duty.

iii. He/she shall have at least rest of 24 hours period in a week.

1.3 License and Requirements

1.3.1 License Requirement

Asian Aerospace Corporation Flight Dispatcher’s licence requirements are based on a requirements as specified by CAAP.

i. No person may serve as an aircraft Flight Dispatcher (exercising responsibility

with the commander in the operational control of a flight) in connection with company aircraft unless he/she has in his personal possession a current Flight Dispatcher licence.

ii. Each person who holds an Flight Dispatcher licence shall present it for inspection

upon the request by any authorized member of the operator or an authorized representative of Civil Aviation Authority of the Philippines.

1.3.2 Eligibility Requirement

To be eligible for an Flight Dispatcher, a person must:

i. Be at least 21 years of age;

ii. Be able to read, speak, and understand the English language.

1.3.3 Knowledge Requirements

An applicant for an Flight Dispatcher licence must pass a written test on:

i. The regulations of this proposal that apply to the duties of an aircraft Flight Dispatcher;

ii. The general system of collecting and disseminating weather information;

iii. Interpreting aviation weather reports, including abbreviations and symbols, as

prescribed in this proposal; iv. The fundamentals of meteorology as applied to aircraft operations particularly as

to:



a. Surface and upper air weather maps and general characteristics of air

masses, pressure systems, and frontal systems, including their symbols and nomenclature;

b. Cloud forms and their significance; and

c. Icing, turbulence, thunderstorms, fog and low ceilings, winds aloft, pressure

patterns flying, the influence of terrain on meteorological conditions, and general principles of forecasting and analysis;

v. Principles of aircraft navigation with particular respect to instruments operations

and procedures;

vi. Communications facilities and procedures;

vii. Air navigation facilities and procedures; and

viii. Air Traffic Control procedures.

From the date of the issuance of the licence. A passing grade is evident and valid for a period of 12 months after the date the test is given, that the applicant has complied with this section. 1.3.4 Experience Requirements

An applicant for an Flight Dispatcher License must present documentary evidence satisfactory to Asian Aerospace Flight Operations Manager (hereinafter referred to as the "Administrator") that he/she has the experience prescribed in any one of the following paragraphs:

i. A total of at least 2 of the 3 years before the date he applies, in scheduled air

carrier operations, scheduled military aviation operations, or any other aircraft operations that the Administrator finds provides equivalent experience:

a. As a pilot member of a flight crew; b. As a flight radio operator of ground radio operation; c. As a flight navigator; d. As a meteorologist;

e. Performing other duties that the Administrator finds provide equivalent

experience.

ii. A total of at least 2 of the 3 years before the date he/she applies, as an air route traffic controller or a licensed air traffic control tower operator.



iii. A total of at least 1 of the 2 years before the date he/she applies, as an Assistant

Flight Dispatcher under the direct supervision of a licensed Flight Dispatcher.

iv. Within 90 days before the date he/she applies, successful completion of a course of instruction approved by the Administrator as adequate for the training of an Flight Dispatcher.

1.3.5 Skill Requirements

An applicant for an Flight Dispatcher license must pass a practical test:

i. With respect to any one type of aircraft used in air carrier operations on: a. Weight and balance limitations; b. Performance operating limitations; c. Using cruise control charts; d. Fuel and oil capacities and rates of consumption; and e. Using the operations manual;

ii. On the characteristics of air routes and airports with particular reference to:

a. Landing areas; b. Lighting facilities; and c. Approach and landing facilities and procedures;

iii. On the use and limitations of sensitive-type altimeters;

iv. On applying available weather forecasts and reports to determine whether a flight

can be made safely;

v. On using the appropriate operating manuals associated with aircraft flight dispatch.

vi. On dispatching and assisting a flight under adverse weather conditions;

vii. On "Company Emergency Procedures."



1.3.6 Currency of License

The currency of the licence shall remain valid for a period of 1 year from the date of its first issue and/or from its subsequent renewal date. To remain qualified, Flight Dispatchers must:

i. Satisfactorily complete Recurrent Training in accordance with the Asian

Aerospace Corporation approved training program for Flight Dispatchers.

ii. Complete recurrent Cockpit Familiarization.

iii. Satisfactory complete Competency Check and meet the standard as defined by the company and CAAP.

1.3.7 Qualification Responsibilities

Asian Aersopace Corporation and each individual Flight Dispatcher are jointly responsible to ensure that all Flight Dispatcher’s ground training; such as Recurrent Training, Joint Crew Resource Management (JCRM), Competency Check, Cockpit Familiarization are satisfactorily completed in a timely manner.

No Flight Dispatcher will exercise operational control over Asian Aerospace Corporation flights unless all training and qualifications have been satisfactorily met.

1.4 Flight Dispatcher’s Duties and Reponsibilities

Asian Aerospace Corporation’s Flight Dispatch serves as a coordinating center for the collection of all available flight information on which plans and decisions are based for the most efficient, safe and legally compliant operational control of company aircraft.

The Flight Dispatcher on duty is responsible for the operational control of company

flights. Such responsibility is shared with the Pilot-in-Command (PIC). His/her decisions are based upon safety, regulatory compliance, scheduled operations and economics.

1.4.1 Flight Dispatcher’s Duties and Responsibilities.

With regards to Flight Dispatch, the Flight Dispatcher is responsible for:

i. Evaluating the weather for present conditions and future trends, as it will affect the areas of the system over which he will exercise control.

ii. Checking the Quick Refrence Handbook and company manuals for current

instructions and policies.

iii. Checking field conditions and NOTAMS for current conditions of enroute and terminal facilities.



iv. Requesting and checking Operational Flight Plans (OFP) for the flight(s) under

his/her control, for errors in routes, altitudes, weights, check points, times, weather information, required fuel etc.

v. Verifying the proper fuel loads for the flights under his/her jurisdiction, giving consideration to the relative cost of fuel at the various stations. He will also notify appropriate personnel concerning the fuel requirements.

vi. Verifying maximum takeoff, landing and zero fuel weights for each flight

segment. vii. Issuing Flight Releases for individual flights after selecting suitable alternates and

considering above factors, and issuing amendments to releases as required by changing conditions.

viii. Maintain the Maintenance Control Item Log containing outstanding MEL items,

and deferred Items that may affect the aircraft. ix. Monitoring the progress of flights under his/her control.

x. Keeping himself/herself current and qualified in all aspects related to dispatch

procedures, Operations Specifications, the content of the Operations Manual (OM) and company aircraft.

xi. Co-ordinate with the Operations Control any last minute changes in schedules,

equipment, delays, cancellations of flights, etc.

xii. Co-ordinate with Maintenance Representatives the availability and maintenance status of all aircraft.

xiii. Co-ordinate with other stations in order to facilitate the 'on-time' operation of

flights. xiv. Obtain and log all required information in the Shift and Communications Log. xv. Issue pertinent information to stations involved about delays, change of

equipment, rerouting, cancellations, etc.

xvi.Verify the validity of over fly permits for each flight over which he will exercise operational control.



1.4.2 Flight Release

A Flight Release will be issued for all company flights dispatched by Asian Aerospace Corporation Flight Dispatchers. The Flight Release will be issued under the authority of the Flight Dispatcher on duty.

The Company Flight Release (Domestic and International) must contain at least the following information for each flight:

i. Identification number of the air plane.

ii. Flight number.

iii. Departure airport, En-route alternate airports (if applicable), Destinations airport

and Destination alternate airports.

iv. A statement of the type of operations (VFR, IFR).

v. Minimum fuel supply 1.4.3 Flight Dispatch Documentation

The Flight Dispatch Documentation must contain at least the following information for each flight.

The Dispatch Release must contain and have attached to it, weather reports,

available weather forecast or combination thereof, for the origin, enroute, destination and destination alternate airports, that are the latest available at the time the release is signed by the Pilot-in-Command. It may include any additional available weather reports or forecasts that the Pilot-in-Command or the Flight Dispatcher consider necessary or desirable. Asian Aerospace Corporation complies with the above requirements as follows:

i. Manual Flight Planning System is a primary method of generating Operational Flight Plan (OFP) and Flight Release. The Flight Release and OFP are combined into a single document.

ii. In all cases, required weather reports and/or forecasts and Notams are also

included.

iii. Any other operational document relevant to the flight.



1.4.4 Retention of Flight Documentation for “NON-routine Flights”.

If the flight is non-routine, all flight documents must be retained and submitted to Flight Operations Manager by the earliest possible means

A non-routine flight is any of the following:

i. Any damage to aircraft

ii. Emergency landing

iii. Overweight landing

iv. Any injury to crew or occupants

v. Any alleged ATC deviation

vi. Any unusual occurrence which may require the complete set of flight Documents The original copy of the Company Incident Report, Passenger and Load Manifest,

Dispatch Release, ATC Flight Plan, and any attachments; in addition to all other pertinent trip records shall be maintained in a sequential filing order to be submitted to Asian Aerospace Corporation’s Flight Operations Control Center. All records referenced will be retained for a period of three (3) months pending the completion of the required investigation.

If the flight originates at a station which does not have a company representative, the Captain or First Officer will deliver or mail signed copies of the above referenced records to Asian Aerospace Corporation’s Flight Operations Control Center.

1.4.5 Flight Dispatcher’s Quick Reference Handbook

Reserved

1.4.6 Communications Record

All “Non-routine enroute communications” between Flight Operations Control Center and flight crews shall be logged and maintained for a period of not less then 30 days.

A “Non-routine enroute communications” is any of the following:

• Flight in emergency

• Flight in distress



The log must include the following minimum information:

i. Date and Time (UTC)

ii. Flight number

iii. Brief transcript of the conversions

1.4.7 Shift Log

Flight Operations Manager is responsible to maintain a "running log" while on duty.

The log should contain the following information:

i. Shift Details

Date, shift start and end times in UTC and name(s) of Flight Dispatcher(s) on duty.

ii. Airport Information (if any)

Information covering the status of airports under the jurisdiction of the duty

Flight Dispatcher including Regular, Alternate, Refueling, Provisional and Charter Airports (runways, taxiways, ramp areas and facilities) if other than routine

iii. Flight Information (if any)

Flight information, including cancelled flights, delayed flights or anticipated

conditions that could affect the performance of the airline.

iv. Operational Status (if any)

Operations status including but not limited to the status of crews, aircraft, passengers or any other information that will be pertinent to the relieving Flight Dispatcher to assist him/her in his/her required duties.

v. Aircraft Status (if any)

Status of aircraft including current MEL/CDL items

vi. Weather Reports (if any)

Description of adverse weather conditions during the shift (e.g. Typhoon,

Vocanic Activity, etc).



vii. ATC Irregularities (if any)

Any air traffic control irregularities affecting the operation, and any new

pertinent Notams encountered during the shift.

viii. Impact on Future Operations (if any)

Remarks (any irregularity that happened during the shift or general comments affecting future operations)



INTENTIONALLY LEFT BLANK



CHAPTER 2 TRAINING PROGRAMS



TABLE OF CONTENTS

Title Page CHAPTER 2 TRAINING PROGRAMS 1 2.1 General..………………………………………………………………………….……………. 3

2.1.2 Guidelines or Philosophy of the Training..………………….…………….…………. 3 2.1.2 Method of Training and Checking……………………………………………………. 3

2.2 Definitions……………………………………………………………………………………… 4 2.3 Flight Dispatcher’s Approved Training Programs……………..…………………………… 6

2.3.1 Initial New Hire Training………………………………………………………………. 6 2.3.2 Initial Equipment Training……….…………………………………………………….. 7 2.3.3 Transition Training…………………………..………………………...………………. 7 2.3.4 Recurrent Training…………………..……………………………………...…………. 7 2.3.5 Requalification Training……………………………………………………...………… 7 2.3.6 Summary of Trainings…………………………………………………………………. 8 2.3.7 Cockpit Familiarization………………………………………………………………… 8

2.3.7.1 Dress Code……………………………………………………………………. 9 2.3.7.2 Reporting Time………………………………………………………………… 9 2.3.7.3 Pre-Flight………………………………………………………………………. 9 2.3.7.4 In-Flight………………………………………………………………………… 9 2.3.7.5 Post-Flight……………………………………………………………………… 9

2.3.8 Joint Crew Resource Management (CRM) ……………………………………….... 9 2.3.9 On the Job Training…………………………………………..………………………... 10

2.4 Retention of Training Records……………………………………………………..………… 10 2.5 Supplement I – Flight Dispatcher’s Approved Training

Program Syllabus and Checklist……………………………………………...………...…… 10 2.5.1 Initial New Hire Training Syllabus…………………………………..………………… 10 2.5.2 Initial Equipment Training………………………..……………………………………. 12 2.5.3 Transition Training……………………………………………………………………… 13 2.5.4 Recurrent Training Syllabus…………………………………………………………… 13



2.1 General

This chapter contains aircraft dispatcher training and qualification requirements and information, direction, and guidance for Civil Aviation authority of the Philippines (CAAP) personnel responsible for the evaluation and approval of aircraft dispatcher training curriculums. Each flag or domestic operator must qualify and use certified aircraft dispatchers to exercise operational control over its flights. Each flag or domestic operator must also obtain CAAP approval of aircraft dispatcher training curriculums. Furthermore, each operator must ensure that its training program is complete, current, and in compliance with the regulations. This section contains definitions relevant to aircraft dispatcher training and guidance for inspectors concerning the training requirements and curriculum development for the five categories of training applicable to aircraft dispatchers. Unless otherwise specified in this chapter, the term “operator” applies equally to an applicant for a certificate and to an existing certificate holder

Training of Asian Aerospace Corporation’s Flight Dispatcher is done in accordance with CAAP’s requirement and to meet the standard of performance set by the company.

Only authorized personnel accepted by the authority shall perform the training and assessment.

2.1.1 Guidelines or Philosophy of the Training

The general guidelines or philosophy of the training is pointed out in the five principles of Asian Aerospace Corporation’s training;

i. Training is uncompromisingly dedicated to the paramount aim of flight safety.

ii. Training is intended to be accomplished as far as practicable through Asian

Aerospace Corporation’s own in house resources. If it is outsourced or performed in cooperation with partners, Asian Aerospace Corporation’s qualified personnel shall determine its contents and results.

iii. Training must be driven by practical needs and market requirements.

iv. Training must take into account both human and technical aspects of the

profession in a well-balanced manner.

v. Training must be efficient and effective.

2.1.2 Method of Training and Checking The training and checking are based on the following principles:

i. Systematic Approach to Instruction

The task of training must be considered as a whole and an instruction system must be defined to achieve the training objectives. These objectives are



determined by a task analysis. Methods and means necessary to implement the instruction system are chosen for their qualities and adaptability to the objectives.

ii. Training to Proficiency

At the end of the training program, each trainee must be capable of carrying out his tasks safely and efficiently, in accordance with the training objectives.

2.2 Definitions

The definitions of these terms are tailored specifically to aircraft dispatchers as follows:

• Training Program: A system of instruction which includes curriculums, facilities,

instructors, supervisors, courseware, instructional delivery methods, and testing and checking procedures. A training program must satisfy Part 3 of the Philippine Civil Aviation Regulation training program requirements and ensure that each aircraft dispatcher remains adequately trained and current for each aircraft and kind of operation which the operator conducts.

• Categories of Training: A classification of training based on who will receive the

training and on the purpose of the training. There are five categories of training that apply to aircraft dispatchers (Philippine CAR Part 8): initial new hire, initial equipment, transition, recurrent and requalification. Each category of training consists of one or more curriculums.

• Curriculum: A complete training agenda for one or more aircraft types. Each

curriculum consists of several curriculum segments. • Curriculum Segment: An integral phase of training which can be separately

evaluated and individually approved, but does not by itself qualify a person in the aircraft dispatcher duty position. The three curriculum segments relevant to aircraft dispatcher training are: basic indoctrination, ground training, and qualification. Each curriculum segment consists of one or more training modules.

• Training Module: A self-contained unit of instruction within a curriculum segment

which contains descriptive information, elements, or events which relate to a specific subject. For example, an initial new hire ground training curriculum segment must contain a training module (composed of “elements”) pertaining to meteorology. As another example, a basic indoctrination curriculum segment must include a module pertaining to appropriate provisions of the CAR Part 8. A training module includes an outline, appropriate courseware, and instructional delivery methods.

• Checking and Qualification Module: Qualification curriculum segments containing

the competency check and operational familiarization modules referred to as subjects in Part 8:IS.



• Element: The rudiment of the subject matter in a training, checking, or

qualification module that is subject oriented. For example, a module of a basic indoctrination curriculum segment may include such elements as aircraft nomenclature and organization of the operator’s general operations manual.

• Event: The rudiment of the subject matter in a training, checking, or qualification

module that is task oriented. An event encompasses the use of a specific procedure or procedures. During a training event, a student has the opportunity for instruction, demonstration, and/or practice using specific procedures. During a checking or qualification event, the evaluator has the opportunity to determine a student’s ability to correctly accomplish a specific task without instruction or supervision.

• Courseware: Instructional material developed for each curriculum. This is

information in lesson plans, instructor guides, computer software programs, audiovisual programs, workbooks, aircraft dispatcher manuals, and handouts. Courseware must accurately reflect curriculum requirements, be effectively organized, and properly integrate with instructional delivery methods.

• Instructional Delivery Methods: Methodology for conveying information to a

student. For example, this may include lectures, demonstrations, simulations, audiovisual presentations, programmed instruction, workshops, and drills. Training devices, aircraft, and computer work stations are also considered to be instructional delivery methods.

• Testing and Checking: Methods for evaluating applicants as they demonstrate a

required level of knowledge in a subject, and as they apply (if appropriate) the knowledge and skills learned in instructional situations to practical situations.

• Training Hours: The total amount of time necessary to complete the training

required by a curriculum segment. Training hours must provide opportunity for instruction, demonstration, practice, and testing, as appropriate. This time must be specified as a specific number of hours on the curriculum segment outline.

• Programmed Hours: The hours specified in Part 8:IS for initial new hire, initial

equipment, and recurrent categories of training. Programmed hours are specified in curriculum segment outlines in terms of training hours.

• Training/Checking Month: The base calendar month during which an aircraft

dispatcher is due to receive required recurrent training or a competency check. “Calendar” month means the first day through the last day of a particular month.

• Eligibility Period: Three calendar months: the calendar month before the

“training/checking month,” the “training/checking month,” and the calendar month after the “training/checking month.” Training or checking completed during the eligibility period is considered to be completed during the “training/checking month.”



Note: If the training or checking occurs during the eligibility period, the “training/checking month” remains the same. A request to change the “training/checking month” to balance the training workload, must be coordinated with the principal operations inspector and annotated in the individual airman’s training record. This change must occur before the eligibility period.

• Initial Approval: The conditional authorization of an operator to begin instruction

to qualify personnel under a specific curriculum or curriculum segment pending an evaluation of training effectiveness. This authorization is given in the form of an initial approval letter and must contain a specific expiration date for the conditional authorization.

• Final Approval: The authorization of an operator to continue training

2.3 Flight Dispatcher’s Approved Training / Programs

There are six categories of training, of which five are applicable to certified aircraft dispatchers: initial new hire, initial equipment, transition, recurrent, and requalification. The factors which determine the appropriate category of training are the student’s previous experience with the operator and the student’s current qualification status in relation to the specific airplane. Operators may develop and have approved several different curriculums for a specific aircraft in each category of training. While the regulatory requirements for course content may be identical for two different categories of training, the emphasis and depth of training required in each curriculum varies. When discussing training requirements, CAAP inspectors should be specific regarding the category of training discussed and should use the nomenclature described in this handbook. Since use of this common nomenclature improves standardization and mutual understanding.

The five categories of training applicable to aircraft dispatchers are briefly discussed in the following subparagraphs:

2.3.1 Initial New Hire Training

Operators must use the initial new hire category of training to qualify personnel who have not had previous dispatcher experience with the operator. Initial new hire training applies to certified dispatchers who have never worked for the operator and to personnel employed by the operator in a position other than aircraft dispatcher. This category includes initial new hire basic indoctrination training, training in basic aircraft dispatcher duties, and training specific to one or more aircraft types. Since initial new hire training is usually the employee’s first exposure to specific company methods, policies, and procedures, it must be the most comprehensive of the five categories of training. Operators may organize initial new hire training in a number of ways.

Two common and acceptable methods follow:

1) Operators may limit initial new hire training to one specific aircraft type. After the new hire aircraft dispatcher is qualified, the operator may then conduct transition training to qualify the aircraft dispatcher in other aircraft.



2) Operators may design initial new hire aircraft dispatcher training curriculums that

qualify the new hire aircraft dispatcher to dispatch all aircraft in the operator’s fleet. An initial new hire curriculum designed in this manner should contain both general and aircraft specific training.

2.3.2 Initial Equipment Training

Operators must use the initial equipment category of training to qualify an aircraft dispatcher who has previously trained and qualified as an aircraft dispatcher on one group of aircraft and is now qualifying on an aircraft in another group.

The areas of emphasis in initial equipment training are the following:

• The general characteristics of the aircraft group

• The unique features of the specific aircraft

• The unique dispatcher duties related to the aircraft group and specific aircraft type.

2.3.3 Transition Training

Operators must use the transition category of training for an aircraft dispatcher who has previously trained and qualified as an aircraft dispatcher on an aircraft type and is now qualifying on another aircraft type of the same group.

The two areas of emphasis in transition training are the following:

• The unique features of the specific aircraft

• The specific dispatcher duties for that aircraft

2.3.4 Recurrent Training

Operators must use the recurrent category of training for an aircraft dispatcher who has been trained and qualified by the operator, and who must receive recurrent training and a competency check within the appropriate eligibility period to maintain currency. The area of emphasis in recurrent training is on aircraft dispatcher duties.

2.3.5 Requalification Training

Operators must use the requalification category of training to requalify an aircraft dispatcher who has been trained and qualified by the operator, but who has become unqualified due to not having satisfactorily completed recurrent training, a competency check, or operational familiarization within the appropriate eligibility period. CAR Part 8 does not specifically address requalification training for dispatchers.



2.3.6 Summary of Trainings

The categories of training are summarized in general terms as follows:

1) All personnel qualifying as aircraft dispatchers who have not been previously employed by the operator as a dispatcher must complete initial new hire training.

2) All currently qualified dispatchers who are being assigned by the operator to a different aircraft group for the first time must complete initial equipment training.

3) All currently qualified dispatchers who are being assigned by the operator to any different type aircraft within the same group on which they have not been previously qualified must complete transition training.

4) All aircraft dispatchers must complete recurrent training within the appropriate eligibility period.

5) All aircraft dispatchers who have become unqualified must complete requalification training to reestablish qualification.

The operator is required to develop, obtain approval for, and maintain only those curriculums that will be used. For example, operators who operate only one group of airplanes are not required to develop initial equipment curriculums. Operators who train new hire dispatchers on all aircraft they operate during initial new hire training are not required to have a transition training curriculum. Such an operator would only need a transition curriculum if a new type of aircraft were added to the fleet.

A. Aircraft Dispatcher Qualification. Each person that is required to train under a specific curriculum must complete that curriculum in its entirety. When a person has completed the training and checking specified in a curriculum, that person is qualified to dispatch those aircraft types specified in the curriculum in CAR Part 8 revenue services.

B. Multiple Curriculums. Operators may develop more than one curriculum for each applicable category of training. Each curriculum may be tailored to a specific group of students. An initial new hire curriculum developed for students with little or no previous airline experience must be more extensive than a curriculum for students with previous airline experience. In such cases, CAR Part 8 allows for a reduction in program hours.

2.3.7 Cockpit Familiarization

Flight Dispatchers shall undergo Cockpit Familiarization on actual flight at a minimum of once every 12 calendar months. Flight Dispatchers are reminded that they are representatives of management and are expected to carry themselves as professionals at all times.



2.3.7.1 Dress Code - Flight Dispatchers traveling under Cockpit Familiarization

arrangement shall in full uniform or in proper Asian Aerospace Corporation’s business attire.

2.3.7.2 Reporting Time - Flight Dispatchers must report for flights at least 02 hours

prior to departure. Flight Dispatchers are required to maintain their own copy of flight documents as released for dispatch.

2.3.7.3 Pre-Flight - Flight Dispatchers will participate and observe the Pre-Flight

Briefing. 2.3.7.4 In-Flight - Flight Dispatchers will observe the entire phases of flight and

complete their checklist.

MANDATORY: To pay attention on Safety and Cockpit Emergency Procedure Briefing conducted by flight crew. RECOMMENDED:

i. Do not disturb flight crew until flight is level-off or reach the Top of Climb (TOC) and from Top of Descend (TOD) until touchdown.

ii. To wear a headset throughout the flight and monitors all communications.

2.3.7.5 Post-Flight - Flight Dispatchers will complete their checklist and get an

endorsement from Pilot in Command (PIC). A complete checklist shall be submitted to FOCC (Training) within 03 calendar days of arrival date without fail.

2.3.8 Joint Crew Resource Management (CRM)

A program is designed to improve Operational Control and safety of flight operations

by optimizing the safe, efficient, and effective use of human resources, hardware, and information through improved communication and co-ordination among the members.

Flight Dispatchers shall undergo Joint Crew Resource Management (CRM) jointly with flight crew as below:

i. CRM Initial Course – refer to Asian Aerospace Corporation’s Operations Manual,

Part D - CRM Manual,

ii. CRM Refresher Training – refer to Asian Aerospace Corporation’s Operations Manual, Part D - CRM Refresher Training.



2.3.9 On The Job Training

On-job training is a specified length of time that a Flight Dispatcher will spend under

the direct supervision of a fully qualified Flight Dispatcher.

2.4 Retention of Training Records The Company shall maintain records of all training, and checks of all Flight

Dispatchers. The records shall be kept until the Flight Dispatcher has left the employment of the operator. Storage will normally be under the form of paper documents, but these may be substituted by electronic files provided the method has been previously accepted by the Authority. Destruction of records will be either by shredding or outsource it for disposal.

The Flight Operations Manager is responsible to update the record immediately on completion of all trainings.

The Company shall make available all these records to the authorized personnel

and the Authorities.

2.5 Supplement I – Flight Dispatcher’s Approved Training / Assessment Programs Syllabus

2.5.1 Initial New Hire Training Syllabus

Duration of course: 44 hours (Unless reduced to account for previous experience).

Entry Level: New Hires

SUBJECT CONTENT DURATION

Communication Systems

Email, sita, arinc, VHF, HF, ACARS, SATCOM, routine and non-routine communication procedures.

1 hours

Meteorology

Types/sources of met information, interpretation of weather data (forecasting of en-route, terminal and other weather conditions), frontal systems, wind conditions and use of actual and prognostic weather charts for various altitudes. Prevailing weather phenomena of operating region.

2 hours

NOTAM System Source, validity, filtration and applicability.

1 hours



Joint Dispatcher / Pilot

responsibility

Pre-flight, delay, release, flight monitoring, updating, cancelling, re-dispatch, PIC during flight time in command, responsibility for safety, pax, crew, cargo and aircraft.

1 hours

Characteristics of Company

airports Categorisation and potential operating restrictions. 1 hour

Navigation/ATC Navigation principals and systems. Airspace, aids and publications. ATC and instrument approach procedures. RVSM/RNP

4 hours

Emergency Procedures

Company incident procedures including accident, bomb threat, hi-jacking, activation, notification and management protocol. Government agency, Company contractors, private agency involvement. Emphasis on maximum assistance to aircraft in distress.

8 hours

Operations Control System

Use of the Company system for aircraft, crew control and reporting.

4 hours

Flight Planning

Use of Company system. Route selection, flight time analysis and fuel policy. Still-Air flight planning corrections, computerised flight planning, manual flight planning, and FPL/RPL filing. Special navigation procedures and international operations.

4 hours

Flight Time Limitations

(FTL)

Company FTL Scheme and use of Company system for crew tracking and record keeping.

2 hours

Crew/Dispatcher Resource

Management Preferably combined with flight crew CRM training.

8 hours

Dangerous Goods

Preferably combined with flight crew training.

4 hours

Security Preferably combined with flight crew training.

4 hours



2.5.2 Initial Equipment Training

Duration of course: 16 hours Entry Level: New Hires or new to type in company


General Description

Differences, operating and performance characteristics, navigation equipment, instrument approach and communication equipment, emergency equipment and procedures, ETOPS, MNPS, RNAV. Type maintenance qualification, use of MEL/CDL.

4 hours

Planning/Flight Procedures

Recognising and avoiding severe weather situations; Escaping from severe weather situations, in case of inadvertent encounters, including low-altitude windshear, and operating in or near thunderstorms (including best penetrating altitudes), turbulent air (including clear air turbulence), icing, hail, sandstorms and other potentially hazardous meteorological conditions. Use of Company CFP system.

4 hours

Emergency Procedures Type specific criteria. 1 hour

Weight and Balance

Computation and Company protocol. 3.5 hours

Basic Airplane Performance

Dispatch requirements and procedures, Company manuals, MEL/CDL restrictions.

3.5 hours



2.5.3 Transition Training

Duration of course: Variable in accordance with relevant experience. Entry Level: All FDO’s

SUBJECT CONTENT DURATION Multiple

Choice Type Exam

Covering the training syllabus to demonstrate knowledge and ability.

Up to 6 hours

Operating Familiarization

5 hours observing (or minimum of 2.5 hours observing by the substitution of one additional take-off and landing for an hour of flight). This requirement may be deferred for 90 days after initial introduction of the airplane type into operations.

Up to 5 hours

Route/Station Familiarisation

(refer to Appendix 5 and 6)- Regional awareness. Up to 32 hours

On the job training/

supervision

As appropriate to previous experience and performance during classroom training.

Approximately 30 hours

2.5.4 Recurrent Training Syllabus

Duration of course: Up to 36 hours (minimum 20 hours). Entry Level: Annual (every 12 calendar months) refresher to ensure dispatcher trained and currently proficient with respect to airplane type / differences.


Shift Proficiency Check

To demonstrate proficiency in tasks required 10 hours

Selected topics from initial training

Focus on key Company changes, historic learning points, revised procedures, control system upgrades, route development, topical exercises.

8 hours

Multiple Choice Type Exam

As appropriate to role and responsibility of dispatcher. 90 minutes

Recurrent Security/Dangerous

Goods

Update of threat risk assessment, Company procedures.

4 hours

Recurrent CRM/DRM Preferably with flight crew. 8 hours



Operating Familiarisation

As per initial syllabus, but acceptable to use a simulator to achieve five hours (not permissible to reduce hours if simulator used). Preference for simulator session to be observed at least once every three years as part of or in addition to jump-seat operating familiarisation.

Up to 5 hours



CHAPTER 3 OPERATIONAL CONTROL



TABLE OF CONTENTS

Title Page CHAPTER 3 OPERATIONAL CONTROL 1 3.1 General………………..……………...………………………………………….……...…….. 3 3.2 Flight Dispatch Responsibilities……….……………..…………………………………….... 3 3.3 Flight Operations Control……………………..……………………………….……………… 3

3.3.1 General……………..……………………………………..……………………………. 3 3.3.2 Principles Governing Flight Operations Control………………………………..…… 4

3.4 Ops Controller – Dispatch Control Functionalities……………………..…………….……. 5 3.4.1 General……………..……………………………..……………………………………. 5 3.4.2 Pre-Flight……………..……………………………..………………………………….. 5 3.4.3 In-Flight……………..……………………………..……………………………..……… 5 3.4.4 Post-Flight……………..……………………………..……………………………..….. 6 3.4.5 Flight Following……………..……………………………..…………………………… 7

3.4.5.1 General……………..………………...…………..…………………………… 7 3.4.5.2 Mode of Operations……………..……………………………..……………… 7 3.4.5.3 Communication Facilities……………..……………………………..………. 7



3.1 General

Refer Operations Manual, Part A, - OPERATIONAL CONTROL AND

SUPERVISION.

3.2 Flight Dispatch Responsibilities

For the purpose of Operational Control, Flight Dispatch will exercise responsibility of all Asian Aerospace Corporation’s flight operations which will include operations planning and control of all flight movements, initiation, continuation, diversion, termination, cancellations and suspensions of all flights planned or conducted. Such responsibilities will involve decisions covering issues related to the operating environment to include disruptions arising from weather, political strife and ATC. Any such decisions made will take into account the flight’s safety as well as its commercial viability in operations.

In conducting its day to day activities, Flight Dispatch shall be responsible for decisions covering the following scope of work:

i. Cancellation of flights

ii. Rerouting due to major flight delays or airspace blockage

iii. Rescheduling or over flight due to weather, airport limitation, civil disturbance, crew duty time or sector limitations

iv. Diversions or requests to delaying a flight or flights for operational or commercial

reasons.

v. Reallocation of aircraft, rescheduling of services, due to aircraft unserviceable

vi. Recalling flights due to operational or commercial reasons

3.3 Flight Operations Control 3.3.1 General

To facilitate decision-making, it is essential that the Flight Dispatch be informed of

any event or situation likely to disrupt or delay scheduled and non-scheduled services. Information of such nature shall include:

i. Aircraft unserviceable

ii. Allocation or reallocation of aircraft

iii. Deficiencies of aircraft or ground equipment

iv. Load information or load disposal 2nd Edition Chapter 3 Revision Date: Revision No.: 01 - 3 - 02 July 2014


v. Industrial dispute or action, whether actual or imminent, likely to disrupt or delay

the company’s flights

vi. Weather warnings

vii. Civil disturbances

viii. Airport closures or limitations

ix. Fuelling or refueling problems

x. Loading and unloading problems

xi. Crewing problems

3.3.2 Principles Governing Flight Operations Control

i. Safety

Flight safety shall be the ultimate objective to which the Commander and Flight Dispatchers shall pursue on their duties.

ii. Exercising Authority

In exercising the authority of flight operational control, the Commander shall be ultimately responsible for safe operations during the flight and the Flight Dispatchers shall be responsible for a smooth and effective flight operation with a full knowledge of the flight and its environment from initiation to termination.

iii. Flight Operations Control Center - Duties and Responsibilities

The Commander and the Flight Dispatchers as representatives of the management are jointly responsible for the pre-flight planning, delay and dispatch release of a flight in full compliance with Asian Aerospace Corporation’s Operations Manual (OM).

The Flight Dispatchers is responsible for:

a. Monitoring the progress of each flight.

b. Issuing necessary information for the safety of the flight.

c. Canceling or re-dispatching a flight if, in his/her opinion or in the opinion of the

Commander, the flight cannot operate or continue to operate safely as planned or released.



iv. Emergency Situation

In an emergency situation arising during flight that requires immediate decision and action which is known to him/her, Flight Dispatchers will advise:

a. The Commander of the emergency

b. Ascertain the decision of the Commander

c. Record the decision in the Dispatch Log

3.4 Flight Dispatchers – Flight Operations Control Center Functionalities

3.4.1 General

i. Conduct all flight operations assigned to him in accordance with company and Operations Manual and procedures. This will normally cover individual flight planning, flight releases, flight monitoring, weather, operational advisory service, and schedule control.

ii. Provide Commander with relevant flight document.

a. Upon checking-in for flight, the Commander shall collect and review the flight documents. If he/she is not in agreement with the terms of the flight plan, he/she shall discuss the matter with the Flight Dispatcher(s).

b. The Commander certifies by signing the flight plan that he accepts it as a safe plan of operation.

iii. Take immediate and appropriate action in the event of in-flight irregularities or

emergencies in accordance with operational manual.

3.4.2 Pre-Flight

Refer FDM, CHAPTER 1 – 1.4.1 Flight Dispatcher’s Duties and Responsibilities.

3.4.3 In-Flight The Flight Dispatchers shall:

i. Assist the Commander during the course of the flight:

a. Closely following its progress and update significant weather and NOTAMS for the route and for destination and alternate airports.



b. Being ready to inform him on the state of airports, ATC, communication and

navigation facilities.

c. Monitoring fuel endurance in the light of any changes in flight plan and the latest weather information.

d. Transmitting operational information either self-initiated or on request.

e. Initiating advice on re-routing of the flight, wherever considered necessary,

together with all relevant revised flight plan data.

ii. Obtain and communicate all flight particulars and information regarding flight conditions in the area of the flight so as to enable a revised clearance if the need arises.

iii. Advise the details on flight information to all concerned in the event of a flight

diversion or air-turn-back.

iv. Maintain flight watch to ensure flight’s progress is as per plan.

v. Revise the company clearance should the Flight Dispatchers consider it appropriate in the interest of the safety of flight after consulting with, and with the concurrence of, the Commander.

vi. To be prepared to provide estimated arrival information to all concerned for

inbound flights.

3.4.4 Post Flight

The Flight Dispatchers shall:

i. At all times maintain a ‘listening watch’ on the flight’s movement through feedback from FO Communications, and also to be prepared to communicate required arrival messages throughout the same.

ii. Submit a report if an emergency has arisen during his duty time.

iii. Receive a debriefing from the Commander on the flight conditions; apply this

information in planning for the following flight.

iv. Maintain an accurate flight control log.



3.4.5 Flight Following

3.4.5.1 General

CAAP operational certification requires airlines or their appointed handling agents to

provide Flight Following as a method of flight supervision.

3.4.5.2 Mode of Operations

i. Keeping in touch with ground unit via Movement Message; Flight Plan and position report (if any) during flight where applicable.

ii. Providing the procedure to deal with abnormal situation during flight in accordance with requests of the Commander.

iii. Monitoring the flight movement and providing the flight information to the Commander via appropriate means.

iv. Monitor and update crew with significant weather and NOTAMS (if any) for flights

of more than 2 hours via appropriate means.

v. Recording and informing the concerning units, with contingency occurs.

3.4.5.3 Communication Facilities

Asian Aerospace Corporation’s aircrafts are equipped with VHF transceivers to maintain adequate two-way air/ground radio communications, either direct or via approved point-to-point circuits, between each airplane and the Flight Dispatch.

Any one of the following shall be used for the purposes of fulfilling the above

requirements.

i. Company radio

ii. Advanced Mission Display System (AMDS) – selected aircraft only

iii. STOCKHOLM radio (If applicable)

iv. SITA or ARINC

v. Email, Telephone and FAX

All communications between flights and the Flight Dispatch are shared frequencies; therefore it’s restricted to operational necessity only.



CHAPTER 4 DISPATCH PROCEDURE



TABLE OF CONTENTS

Title Page CHAPTER 4 DISPATCH PROCEDURE 1 4.1 General….……………..…………………………………………..….…...………………….. 3 4.2 Dispatch Requirements…………...………………….……………………….……………… 3

4.2.1 Regulatory and Company NOTAMS……….….……………………….……………… 3 4.2.2 Meteorological Information….….…………………….….……………………………. 3 4.2.3 Operational Flight Plan (OFP)………………….……………………………………… 3 4.2.4 Canned Flight Plan (CFP)………………..…….……………………….……………… 3 4.2.5 Minimum Equipment List (MEL) /

Configuration Deviation List (CDL) ….….…………………….….…………………… 4 4.2.6 ATC Flight Plan….….…………………….….…………………….….………………… 4 4.2.7 Repetitive Flight Plan (RPL)….….…………………….….………………………….… 5 4.2.8 ETOPS Operations….….…………………….….……………………………………… 5

4.3 Flight Planning…………….………………….………..……………….……………………… 5 4.3.1 Fuel Policy……………….……..………………….……………………….…………… 5 4.3.2 Application and Interpretation of

Aerodrome Forecast and Planning Minima…………………….…………………… 5

4.3.2.1 Application of Aerodrome Forecast….….…………………………………… 5 4.3.2.2 Interpretation of Aerodrome Forecast….….………………………………… 5 4.3.2.3 Planning Minima….….…………………….….……………………………… 6

4.3.3 Estimate Zero Fuel Weight (EZFW)…..………………….……………………….…… 6 4.3.4 Routing….….…………………….….…………………….….…………………….…… 6 4.3.5 Flight Profile….….…………………….….…………………….….…………………… 6 4.3.6 Cruise Mode….….…………………….….…………………….….…………………… 7 4.3.7 Weight Limitations….….…………………….….…………………….….……………. 7

4.4 Original Dispatch or Flight Release, Re-dispatch or Amendment of Dispatch or Flight Release….….…………………….….……………… 8



4.1 General

Flight Dispatcher shall ensure that flight under his/her jurisdiction is prepared and released for dispatch in accordance with Standard Dispatch Procedure.

4.2 Dispatch Requirements

4.2.1 Regulatory and Company NOTAMS

The Flight Dispatcher shall evaluate and consider the latest available NOTAMS information regarding aerodrome conditions and irregularities of navigational facilities that may affect the safety of flight in preparing the Flight Release.

The NOTAMS shall be extracted from any authorized civil authority websites and

provided to commander as part of flight document. Flight crews operating multi-sector flights are to be given copies on departure from the first station only, and will retain them through transit stations.

The latest information available or information provided on a previous flight leg may

be used to satisfy this requirement.

4.2.2 Meteorological Information

The Flight Dispatcher shall evaluate and consider the latest meteorological conditions that may affect the safety of flight in preparing the Flight Release.

The information shall be extracted from any authorized meteorological websites and

provided to commander as part of flight document. Flight crews operating multi-sector flights are to be given copies on departure from the first station only, and will retain them through transit stations.

The latest information available or information provided on a previous flight leg may

be used to satisfy this requirement.

4.2.3 Operational Navigational Log (ONL)

ONL shall be computed and provided to flight crew for all flights. Refer to Operations Manual, Part A

4.2.4 Canned Flight Plan (CFP)

As a back-up, Canned Flight Plan (CFP) shall be provided to flight crew in case of

ONL is unable to be produced due to unforeseen circumstances (e.g. power failure, network failure, etc).



CFP for all city pairs are stored in following forms:

i. Softcopy

ii. Hardcopy is available in cabinet

CFP is prepared on monthly basis based on following parameters:

i. Monthly Statistical Winds

ii. Aircraft with Highest fuel padding

4.2.5 Minimum Equipment List (MEL)

Flight Dispatcher shall apply and consider the performance penalty (if applicable) as

specificed in MEL if the information or condition is notified timely. When using the MEL, compliance with the stated intent of the Preamble, Definitions,

and the Conditions and Limitations specified in the MEL is required. The use of the MEL is not applicable to discrepancies or malfunctions that occur or

are discovered during flight. Once an aircraft moves under its own power, the flight crew must handle any equipment failure in accordance with the Flight Manual.

Latest update of MEL is available in form of CD and kept safely by Flight Operations

Manager.

4.2.6 ATC Flight Plan

ATC Flight Plan shall be filed to local authority at least 01 hour before the Estimated Time Departure (ETD), unless national regulations state otherwise.

The ATC Flight Plan can be filed to local authority:

i. By filling and filing the standard ICAO Flight Plan Form. The flight plan should be amended or a new flight plan submitted and the old flight

plan cancelled, whichever is applicable in the event of:

i. Delay exceeding 30 minutes of filed departure time; or

ii. Change of route; or

iii. Change of aircraft type or registration; or

iv. Flight is canceled.



Under unusual circumstances at the station of departure, this may require that a

flight crew to prepare and file the flight plan.

The procedure to fill a standard ATC Flight plan is defined in NAVIGA General, ATC section.

4.2.7 Repetitive Flight Plan (RPL)

Repetitive Flight Plan (RPL) is a flight plan related to a series of frequently recurring,

regularly operated individual flights with identical basic features, submitted by an operator for retention and repetitive use by ATS.

Once approved, the RPL should be amended or a new ATC Flight Plan submitted

and RPL cancelled, whichever is applicable in the event of:

i. Delay exceeding 30 minutes of filed departure time; or

ii. Change of route; or

iii. Change of aircraft type; or

iv. Flight is canceled. Under unusual circumstances at the station of departure, this may require that a

flight crew to prepare and file the flight plan.

The information is available in Flight Dispatcher’s Quick Reference Handbook as guidance.

4.3 Flight Planning

4.3.1 Fuel Policy Refer to Operations Manual, Part A

4.3.2 Application and Interpretation of Aerodrome Forecast and Planning Minima.

4.3.2.1 Application of Aerodrome Forecast Refer to Operations Manual, Part A

4.3.2.2 Interpretation of Aerodrome Forecast

For planning purposes an aerodrome shall be considered to be below minima if:

i. The requirements of aerodrome planning selection minima are not met;



ii. The steady crosswind component exceeds the prescribed limitations.

iii. For Destination Alternate, whenever a forecast prefixed by TEMPO contains

meteorological conditions indicating below planning minima at Estimated Time Arrival (ETA) + 1 hour, the aerodrome may be considered for designation as alternate if:

a. The meteorological conditions are above the applicable landing minima,

b. The meteorological conditions at destination is at or above destination

alternate planning minima, and

c. Additional 30 minutes holding fuel is carried. 4.3.2.3 Planning Minima

An aerodrome is considered ‘SUITABLE’ for operations when it is ‘ADEQUATE’ and

the weather reports of forecasts or any combination thereof indicate that, during a period commencing 01 hour before and ending 01 hour after the Estimated Time of Arrival (ETA), the weather conditions will be at or above Planning Minima.

Refer to Operations Manual, Part A

4.3.3 Estimate Zero Fuel Weight (EZFW)

ONL shall be computed based on latest EZFW or Payload (Number of Passenger X

90kg plus Cargo) as advised by stations without any padding to provide for last minute changes.

Flight Dispatcher shall advise stations in advance if the EZFW is limited by the amount of required fuel to avoid last minute offloading or any delay.

For Cargo loading, refer to POH onboard the Aircraft.

4.3.4 Routing ONL shall be computed and released for dispatch based on latest Asian Aerospace

Corporation’s approved or flyable routes.

In case of rerouting, an approval shall be obtained from respective authority prior to releasing flight for dispatch.

4.3.5 Flight Profile ONL shall be computed and released for dispatch based on optimum level, except

when performance is limited by Minimum Equipment List (MEL). 2nd Edition Chapter 4 Revision Date: Revision No.: 01 - 6 - 02 July 2014


4.3.6 Cruise Mode

ONL shall be computed and released for dispatch based on POH Aircraft

Performance.

4.3.7 Weight Limitations

This section defines various weight limitations to help assure standardized load planning. The objective of load planning is to carry all or as much as possible of the payload to the intended destination. Aircraft loading limitations have been established to protect the aircraft's structural integrity and to provide adequate performance margins under critical conditions of flight. Frequently flights are planned and operated at limiting weights lower than allowable by aircraft performance due to volume limit of the cabin load, or estimated cabin loads below the capacity of the aircraft.

Within these limitations it is the Flight Dispatcher's responsibility to meet the

objectives stated above as economically as possible. In doing so he/she shall ensure that the following weights do not exceed structural or performance limitations under the conditions forecast for the operations.

i. Maximum Weight for Takeoff (MTOW)

The Flight Dispatcher shall ensure that Takeoff Weight (TOW) planned in ONL must not exceed:

a. Structural limit – Refer to Aircraft POH

b. Performance limit - The Takeoff Runway Limits, Takeoff Climb Limits, Takeoff

Obstacle Limits, Tire Speed Limits and Brake Energy Limits are determined from the tables in the Aerodrome Analysis Chart.

The maximum permitted/allowed takeoff weight for a particular flight sector

determined by comparison of:

A. Maximum Weight for Takeoff (MTOW)

B. Planned Zero Fuel Weight (ZFW) plus Takeoff Fuel

C. Maximum Weight for Landing (MLAW) plus Trip Fuel

The lowest figure of A, B or C is the maximum permitted/allowed takeoff weight.

It is the Commander's responsibility to ensure that the actual Takeoff Weight (TOW) does not exceed the structural or performance limitations at the time of departure. The planned TOW is limiting unless revised upward or downward by the commander whenever conditions permit. An upward



adjustment will only become necessary if the commander has directed the loading of extra fuel.

ii. Maximum Weight for Landing (MLAW)

The Flight Dispatcher shall ensure that Landing Weight (LDW) planned in

ONL must not exceed:

a. Structural Limit - Refer to Aircraft POH

b. Performance Limits - The Approach and Landing Climb Limits and the Landing Runway Limits are determined from the tables in the Aerodrome Analysis Chart.

When determining the performance limited, the commander and Flight Dispatcher are to use values for performance factors that they anticipate will exist at estimate time of landing.

Note: Landing Runway Length - If the landing runway at the destination is expected to be wet or slippery at the flight's estimated time of arrival, fifteen percent (15%) additional runway is required. Verify details using the respective aircraft type performance charts. This limitation applies for load planning purposes only and is not an operating limitation.

4.4 Original Dispatch or Flight Release, Re-dispatch or Amendment of Dispatch or Flight Release

Asian Aerospace Corporation may use any regular provisions; or refueling

aerodrome which is authorized for the type of aircraft as a destination aerodrome for the purpose of original Flight Release.

Neither the Commander nor the Flight Dispatcher may allow a flight to continue to a

destination aerodrome to which it has been dispatched or released, unless the weather conditions at an alternate aerodrome that was specified in the Flight Release are forecast to be at or above the alternate minima's specified for the aerodrome, at the time the aircraft would arrive at the alternate aerodrome.

The Flight Release may be amended en-route to include any new or additional alternate if:

i. The aircraft arrives at that alternate aerodrome with the fuel reserves that apply

for that flight.

ii. The alternate aerodrome weather conditions at the estimated time, of arrival are at or above the alternate aerodrome weather minimums specified in Ops Specs for that aerodrome.

iii. The aerodrome that is within the fuel range of the aircraft. 2nd Edition Chapter 4 Revision Date: Revision No.: 01 - 8 - 02 July 2014


The original destination or alternate aerodrome of a flight that is specified in the

original Flight Release cannot be changed to another aerodrome while the flight is in progress unless the other aerodrome meets all of the requirements applicable to the original destination or alternate aerodromes.

When a Flight Release is amended while a flight is in progress:

i. The Flight Dispatcher will - Record the time the amendment became effective in

the shift log.

ii. The Commander wills - If the Commander concurs with the Flight Dispatcher, he will record the Flight Dispatcher's name or initials and the time of the amendment on the Flight Release and the Commander will sign the amendment indicating his concurrence.

The Flight Dispatcher can under normal conditions obtain revised operational information in relatively short time. The revised ONL/Flight Release is not normally provided or transmitted to flight crew because of the time required. In this circumstance Air-ground radio communications (VHF) will be the most efficient way to transmit the information or updated data.
