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User Guide

. On the Search Builder or Search Builder form screen, selectfrom one or more of these indexing categories:

Or enter a keyword or company name in the Lookup search box.

. Scroll through the list, then click the term you want applied to

your search. Click the + for more subcategories.

. If selecting multiple terms, click on the connector that appearsbetween the terms.

. When using the Search Builder form, be sure to add keywordsin the Search fields in addition to the indexing terms youchoose.

. When you have finished adding terms to your search, clickRUN SEARCH.

Connector/ Use this word to identify itemsOperator that contain

And All the words or phrases you enter.Technology spendingand Canada

Or One or more of the words you enter.Mergeror acquisition

Not Exclude items that contain these words.Softwarenot spreadsheets

Same Two words in the same paragraph.Video phonesame telecommunications

Atleastn Words mentioned more than once.Atleast5 MicrosoftNote:Not available for Alerts.

( ) Group words together.Press releasesand (universityor courses)

? Words that are spelled differently by one lettOrgani?ation

*(asterisk) Words with multiple endings of any lengthTelecom*Note:You must enter at least thrcharacters before using *, and * must beentered at the end of a word only.

$n Words with multiple endings, limited to acertain number of characters.earn$4Note:You must enter at least three charactbefore using $, and $ must be entered at tend of a word only. If no number is used, n

Adjn Words adjacent to each other in the orderspecified, within a certain number.Rugbyadj5 World Cup

w/n Words adjacent to each other in the orderspecified, within a certain number.Wirelessw/3 mobile

/Fn/ Words in the first few words of an article.Toyota/F50/Note:Not available for Alerts.

Nearn Words near another word in any order,within a certain number.Carrefournear5 retail sales

Searching Factiva with Dow JonesIntelligent Indexing Terms

How to Use Connectors and Operators

a. Source

b. Company

c. Subject

d. Industry

e. Region

f. Language

789 E. Eisenhower Parkway P.O. Box 1346 Ann Arbor, MI 48106-1346 USA 800-521-0600 www.proquest.com

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789 E. Eisenhower Parkway P.O. Box 1346 Ann Arbor, MI 48106-1346 USA 800-521-0600 www.proquest.com

Working with Results

Reading Articles Without Leaving the Headline Results Screen

Click the FRAMES link (located above your search results) in theupper right corner. Click on the headline to view the full text ofhe article in the right-hand frame. To return to the full screen

view, click the NO FRAMES link above your search results inhe upper right corner.

Factiva.com Discovery Pane

New! Discovery Pane helps you narrow your search

After you run a search, the Discovery Pane will be available tothe left of your results, populated with filters, that you can useto focus your search results even further. To remove a filter,click on the filter name, which will appear above the results.

Any of the filters below can be combined for added depth andinsight into your results:

Date Mouse over a section of the bar chart and a pop-upwill appear with the start date and end date, and the numbof articles from that week or month.

News Clusters Identify top trends, relationships, and pattewithin your search results.

Companies Displays the ten most common companies foin the Dow Jones Intelligent Indexing Company categoryassociated with your results.

Sources Click on the name of a publication to view articlefrom that specific source.

Subjects Shows the number of articles within your resultsassociated with Dow Jones Intelligent Indexing subjects.

Industries Click on an industry name to narrow your resuby a specific industry.

Keywords Extract the most frequently used terms andphrases related to your search using text-mining technologthat examine the first 100 articles within your results.

Executives Lists the most-mentioned corporate executivesfrom your search results.

Click SUPPORT in the upperght-hand corner to access

Dow Jones Customer Support.

More Answers Online!

SELECT ALL placescheckmarks next to allarticles on the screen.You can also check

individual articles.

VIEW SELECTED willdisplay the full text ofany selected articles.

EMAIL RESULTS letsyou email articles in avariety of formats.

FORMAT FOR PRINTINGopens a new browserwindow with selectedarticles formatted for

printing.

FORMAT FOR SAVINGopens a new browserwindow with selectedarticles in text-only format.

VIEW AS RTFautomatically formatsselected articles in RichText Format and launches

your word processor.

VIEW AS PDFautomatically formatsselected articles in PDF.

Save selected articlesin XML.

Choosing Content Type

Results can include publications, web news, pictures, andmultimedia. To access these different types of results, click

n the corresponding tab.

P6081/SJ-KN

NOTE: Frames are not available with the ALL tab.

Processing Results Icons