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Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation to FedCASIC Annalee Kelly Jennifer McNulty

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Page 1: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

Facing the Multimode Challenge Head On:

Best Practices for Tracking and Linking

Dynamically Changing Relationships

March 24, 2011

Presentation to FedCASIC

Annalee Kelly Jennifer McNulty

Page 2: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

Introduction

Family and Child Experiences Survey (FACES)

Tracking Sample Members

The Survey Management System

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Page 3: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

Components of a Dynamic Tracking System

Allows for Changing Status Codes

Tracking and Linking Entities (child, parent, school)– Within waves

– Between waves

Produce Reports– Monitor status codes

– Track entity relationship changes

– Prepare sample for next round

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Page 4: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

The Family and Child Experiences Survey

Neighborhood

and

Community

FamilyHead Start

Program

and

Classroom

Child

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Page 5: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

The Family and Child Experiences Survey

Neighborhood

and

Community

Kindergarten

School

FamilyHead Start

Program

and

Classroom

Child

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Page 6: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

FACES Data Collection Components

Fall 2009Spring 2010

Spring 2011 Spring 2012

Instrument ModeChild in

Head Start

Child in Head Start or Kindergarten

Child in Kindergarten

Assessment CAPI @ center (HS) or @ child’s home (K)

X X X X

Parent Interview CAPI (Fall 09), CATI X X X X

HS Teacher Child Rating Web or Paper X X X

HS Teacher Interview CAPI X X X

HS Classroom Observation

PaperX X

K Teacher Survey Web or PaperX X

K Teacher Child Rating Web or PaperX X

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Page 7: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

FACES Data Collection Components

Fall 2009Spring 2010

Spring 2011 Spring 2012

Instrument ModeChild in

Head Start

Child in Head Start or Kindergarten

Child in Kindergarten

Assessment CAPI @ center (HS) or @ child’s home (K)

X X X X

Parent Interview CAPI (Fall 09), CATI X X X X

HS Teacher Child Rating Web or Paper X X X

HS Teacher Interview CAPI X X X

HS Classroom Observation

PaperX X

K Teacher Survey Web or PaperX X

K Teacher Child Rating Web or PaperX X

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Page 8: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

FACES Data Collection Components

Fall 2009Spring 2010

Spring 2011 Spring 2012

Instrument ModeChild in

Head Start

Child in Head Start or Kindergarten

Child in Kindergarten

Assessment CAPI @ center (HS) or @ child’s home (K)

X X X X

Parent Interview CAPI (Fall 09), CATI X X X X

HS Teacher Child Rating Web or Paper X X X

HS Teacher Interview CAPI X X X

HS Classroom Observation

PaperX X

K Teacher Survey Web or PaperX X

K Teacher Child Rating Web or PaperX X

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Page 9: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

Sample Tracking

Head Start Program

Head Start Center

Teacher and

Classroom

Child and

Parent

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Tracking Sources:

1. HS Roster Update

2.Parent Interview

3. Teacher Child Report

4. Field Updates

5. K School Calls

Outcomes:

1. Establish enrollment status and track mobility

2. Confirm HS or K

3. Update HS classroom, teacher and center

4. Obtain name of K district, school, and teacher

5. Link entities appropriately

Page 10: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

Sample Tracking

Spring 2010

Ineligible

In Head Start

In Preschool or Pre-K

Not in School

In Kindergarten

In non-selected HS center or program

No changes

New Class Session

Same Teacher

Same Center

Same HS Program

New Class

New Teacher

Same Center

Same HS Program

New Class

New Teacher

New Center

Same HS Program

Not in HS, whereabouts unknown

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Outcomes:

1. Establish enrollment status and track mobility

2. Confirm HS or K

3. Update HS classroom, teacher, and center

4. Obtain K district, school, and teacher name

5. Link entities appropriately

Page 11: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

Sample Tracking

Spring 2011

In Kindergarten

Must Identify the following on a

rolling basis:

K Teacher and Classroom

K School

K District

New Teacher and Classroom

Same School

Same District

New Teacher and Classroom

New School

Same District

New Teacher and Classroom

New School

New District

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Page 12: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

Needs

Staff access

Quick updates

Flexible and

dynamic

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Survey Management

Team

FACES Coordinators

Field Staff

Locating Staff

CATI Staff

Data Entry Staff

HS and K Teachers

Page 13: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

The Survey Management System (SMS)

Controls sample releases

– Load files for multiple entities

– Field management documents

– Enables survey staff to assign cases to interviewers

Manages changing relationships among

entities

– Manages case status of all data collection

instruments throughout field period

– Identifies and alerts survey staff to potential changes

– Designed to facilitate updates to multiple-entity

relationships

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Page 14: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

The Survey Management System (cont.)

Manages respondent payments for parents

and teachers

Extensive reporting capabilities

– Report library includes detailed daily status reports,

rosters, locating, field interviewer productivity

– Used by project staff from survey director to field

managers to monitor progress

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Page 15: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

Reports for Tracking Progress

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Page 16: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

Reports for Tracking Progress

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Page 17: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

Tracking Child Mobility Through Parent Survey

dfd Business Process Model

Parent CATI:

Spring 2011

Survey

Management

System (SMS)

Alert Files

Email Sent to

Survey StaffSample

Release with

School &

Teacher

Information (If

Available)

Survey Staff

Investigates

and Updates

SMS

Alert Types:

Teacher Name Change

School Name Change

Cohort Change

Parent verifies school and teacher

information during CATI

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Page 18: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

Tracking Child Mobility Through TCR Interviewact Business Process Model

Child Record Released to TCR

Instrument

Is Roster Correct?

Teacher Enters Survey and

Reviews Classroom

Roster

Alert File is Generated for Survey Staff to

Investigate

Teacher Completes

Interview

Survey Staff Reassigns Child

to Different Teacher and Classroom if

necessary

ActivityInitial

ActivityFinal

[No, Wrong

Teacher]

[Yes, Correct

Teacher]

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Page 19: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

Mathematica® is a registered trademark of Mathematica Policy Research.

The Multimode Challenge

Expedited Reassignment of Relationships

analysis Multi Mode Challenge

SURVEYMANAGEMENT

SYSTEM

Overnight Updates

TEACHER CHILD REPORT

HEAD START

TEACHER CHILD REPORT AND TEACHER INTERVIEW

KINDERGARTEN

CLASSROOM OBSERVATION

TEACHER INTERVIEW HEAD START

WEB

CAPI

At this point in time,

data from different

entities are in sync

SMS pushes out

teacher and

classroom

reassignment

updates

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Page 20: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

Mathematica® is a registered trademark of Mathematica Policy Research.

SMS Role After Data Collection Ends

Final status resolution among entities for each

child

Status code reconciliation to verify delivery of

all relevant data

Updated information serves as the starting

point for next round of data collection

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Page 21: Facing the Multimode Challenge Head On:Best …Facing the Multimode Challenge Head On: Best Practices for Tracking and Linking Dynamically Changing Relationships March 24, 2011 Presentation

Conclusion

System Design Benefits– Quick resolution of data issues

– Increased efficiencies and reduced field costs

– Better data management from start to finish

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