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See the difference We don’t just clean, we care Facilities Services Specialist Services

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Page 1: Facilities Services - Brayborne · carpet cleaning methods whilst its versatility is a key advantage when it comes to stubborn stain removal. This versatile all round carpet cleaning

See the differenceWe don’t just clean, we care

Facilities Services

Specialist Services

Page 2: Facilities Services - Brayborne · carpet cleaning methods whilst its versatility is a key advantage when it comes to stubborn stain removal. This versatile all round carpet cleaning

Our wide range of services include: 

Call Brayborne today and let’s discuss how we might help you make a difference. You’ll be glad you did.

Call: 01189 789428 for a free no obligation quote.

helloWelcome to Brayborne

Started in 1986 with one guiding principle: to provide outstanding service and value in the contract cleaning industry, Brayborne has grown to become one of the UK’s most respected and successful, privately owned contract cleaning companies.

Fully accredited to ISO9001 on every site, we offer a wide range of professional cleaning and facility support services, which can be tailored to clients’ specific needs. We even have a specialist service division in-house, so those awkward cleaning projects can also be undertaken.

how we can help you

Support Services:

•Janitorialsupplies•Wasteandrecycling•Landscapeandgroundsmaintenance•Facilitieslaboursupport •Washroomandhygieneservices•Postroom•Plumbing•Electrical•Generalmaintenance

•Daily office cleaning: Offices, meeting rooms, communal areas, washrooms and hygiene areas.

•Retail cleaning: The cleaning and maintenance of public circulation areas, shopping centres, retail complexes etc.

•Educational cleaning: The general cleaning of all aspects of public sector establishments, schools and colleges – from floors and furniture to specialist work including periodics.

Facilities Services

•Windowcleaning•Kitchendeepcleans•Carpetcleaning•Jetwashing•Hygieneareadeepcleans

•Hardfloorscrubbingandsealing•Rooftopairconditioningunits•Warehousecleaning•Datacentrecleaning•PCandserverroomcleaning

Specialist Services

Page 3: Facilities Services - Brayborne · carpet cleaning methods whilst its versatility is a key advantage when it comes to stubborn stain removal. This versatile all round carpet cleaning

Why Brayborne make a difference For over 25 years we have been at the forefront of the cleaning industry, bringing a wealth of management experience dedicated to providing our clients with a consistent quality service.

Commercial office cleaning Our daily office cleaning is tailored to client specific requirements; we can create bespoke packages that include additional facility support services to provide clients with a one-stop-shop for all their cleaning and facility requirements.

Educationalestablishments Brayborne have been providing cleaning services to schools, colleges and universities for over 25 years and appreciate the specific needs of these particular contracts. We are on many framework agreements for councils and proud to be a preferred supplier in this field. We are also highly experienced in the scheduling of periodic cleaning in non-term time with excellent results.

Retailcleaning We understand the differences between retail cleaning and other sectors, in particular the large footfall from members of the public, that presents its own challenges. Therefore, the key to a successful contract in retail is to identify the correct equipment required to deal with all types of floor covers and structural finishes.

We don’t just clean, we careBrayborne is no ordinary company. Our clients are not only provided with both specialist and daily office cleaning but are also supported in many other areas.There’s a whole range of specialist cleaning services as well as daily office cleaning tasks we can take care of for you.Visit: www.brayborne.co.uk or call now: 01189 789428 We’llgiveyouaFREEnoobligationquote.

Management Brayborne have a strong experienced management team of Area Managers, Contract Managers and Supervisors, who are trained and committed to offering the best possible service to our clients. We have a trusted team of professional personnel, who are dependable, capable and efficient.

Whatever the project, the real difference which people find with Brayborne is that we care. Not only do we care about your building and how it is cleaned and presented, we also consider your staff and how they feel about it too.

Clients quickly discover what we say is true. If we find a problem, we own it and fix it – it’s unlikely you’ll ever know about it. Our aim has always been to be the right arm of the facilities team – wherever help is needed we’ll endeavour to supply the solution. That’s when people happily discover that Brayborne is much more than just a cleaning company.

Withour‘ActiveServicePromise’wearecommittedtoensuring the specific workplace requirements of your staff are always met. By leaving our feedback cards on employees’ desks, we can see how we’re performing or if there’s any more we could be doing. We know that if people are happy in their workplace it can only benefit the company.

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Facilities Services:

Washroom & hygiene servicesThe cleanliness of washrooms is a priority for all establishments. Brayborne supply a very comprehensive range of services which ensure a safe and hygienic environment for your staff, visitors and customers. In partnership with our preferred supplier, we offer very competitive rates for aircare, vending, sanitary disposal and water management services.

Janitorialsupplies Brayborne use janitorial products that are highly effective and specifically manufactured forthecleaningindustry.Eachproductcarriesacolourcodedsystemdesignedtoensurenocross-contaminationbetweenwashroomandotherareas.EveryBraybornecleaningoperativeis trained in the correct handling and use of these products and all our sites have a complete listofdataandassessmentsheetsforeveryproduct,adheringtoCOSHHregulations. Our products are all environmentally friendly and, where possible, are concentrated to be diluted for use, therefore reducing packaging.

We also provide a wide range of consumables including toilet rolls, hand towels and soap. Our janitorial suppliers have an active sustainability and environmental policy and offer a wide range of dispensers that can be supplied and fitted free of charge to update your washroom area.

We don’t just clean, we careHygienedeepcleanandjanitorialsupportareonlyafewofthespecialistcleaning services we undertake, along with daily office cleaning tasks for many UK companies.Brayborne is no ordinary company. Our clients are not only provided with both specialist and daily office cleaning but are also supported in many other areas.Visit: www.brayborne.co.uk or call now: 01189 789428 We’llgiveyouaFREEnoobligationquote.

Facilities Services:

Waste management and recyclingReducingthecarbonfootprintofacompanyandtheconstantpressuretorecycleisgrowing.Businesses are aware that waste disposal can cost as much as 5% of their annual turnover. Therefore, to recycle as much as possible and avoid the ever increasing levies on landfill tax not only makes sense, it is a positive action for the environment.

Fully accredited to ISO4001, Brayborne are equipped and ready to help with a wide range of recycling services from plastic and glass to cardboard and batteries. We provide containers of varying size to keep on-site, from wheelie bins to front end loaders for regular or one-off collections. We work in conjunction with our preferred supplier, to bring you a comprehensive service for a complete waste management solution. We can also provide statistics on the tonnage of waste recycled, vital for management reporting.

If disposal of confidential material waste is required we can provide securely locked cabinets or wheelie bins that have A4 slots for easy document disposal. Waste can be removed weekly or fortnightly, is shredded at a secure location or on site, with full documentation and certificates of destruction provided.

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Specialist Services:

Window cleaningFor over 25 years, Brayborne have become renowned for creating a sparkling impression for someofthemostchallengingbuildingsintheSouthofEngland.Fromwindowcleaningtofacias and signage, our specialist team are fully equipped to meet all your needs. Working on sitesacrossLondonandthehomecounties,architectshavetestedourresolvebutwe’vealways found a solution to produce a shining result.

Whether there’s a requirement for cherry pickers, a ladder-less cleaning system or abseiling, every means of access is possible. Following a site survey, we evaluate of the safest, most cost effective method of achieving the desired result.

Work only begins when we have carried out a full risk assessment and method statement, agreed any potential hazards and how they will be approached. Both the customer and operators are supplied with this information to ensure that the procedure is safely carried out.

We don’t just clean, we careWindow cleaning is just one of the specialist cleaning services we undertake, along with daily office cleaning tasks for many UK companies.Brayborne is no ordinary company. Our clients are not only provided with both specialist and daily office cleaning but are also supported in many other areas.Visit: www.brayborne.co.uk or call now: 01189 789428 We’llgiveyouaFREEnoobligationquote.

Case study:

ARoyalappointmentFor more than 15 years, Brayborne have been cleaning the windows at Windsor Castle. With so many windows in the royal estate, we’re regularly scheduled to clean not just the castle windows but those of the courtyard buildings, cloisters, private residences and Dean’shouse.Wealsomanagetheclean-upfollowingbuildingorrepairworkanddailycleaning to the Chaplain’s and associated offices.

Creating a shining outlook led to further work for us at the Castle, when we were asked to clean the bells in the Curfew Tower. An amazing structure, over 13 feet thick in places and 100 feet high, we weren’t taking any chances and were harnessed to the enormous wooden bell cage to make sure we could work around the structure safely.

With the bells dating from 1612 to 1989, great care was taken by our specialist heritage team to ensure they continued to ring as clearly and brightly as ever.

Our visits to Windsor Castle come around regularly – we like to think of it as our royal appointment.

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Specialist Services:

HardfloorandcarpetcleaningHardfloorsurfacesaremanyandvariedbutBrayborne’sspecialistteamareexperiencedwith them all.

•Safety / Non Slip •Marble•Wooden •Resin•Vinyl •Tiled

Floors take a punishing amount of wear and tear. Whether the requirement is stripping and polishing, sanding and sealing or waxing, with the correct method and maintenance programme, a consistently high standard is achieved.

Carpet cleaning is also a mark of our expertise, vastly prolonging the life of client’s carpets, with some looking like new for over 15 years. This is all down to our maintenance programme, whereby parts of the carpet are cleaned on rotation while stains in other areas are taken care of as they are seen. No stain has the opportunity to build up and the entire carpet gets an agreed number of cleans per year. This programme, combined with the Texatherm® cleaning system, ensures the longest life possible from your investment.

We don’t just clean, we careHardfloorandcarpetcleaningisjustoneofthespecialistcleaningserviceswe undertake, along with daily office cleaning tasks for many UK companies.Brayborne is no ordinary company. Our clients are not only provided with both specialist and daily office cleaning but are also supported in many other areas.Visit: www.brayborne.co.uk or call now: 01189 789428 We’llgiveyouaFREEnoobligationquote.

Specialist Services:

Texatherm® cleaning systemDoyourcarpetsneedcleaning,orisstainremovalyourconcern?Looknofurther.Brayborneuse one of the most advanced systems on the market – its flexibility allows a wide range of carpet cleaning methods whilst its versatility is a key advantage when it comes to stubborn stain removal.

ThisversatileallroundcarpetcleaningsystemisTexatherm®EMV201.Wecanadaptitspecifically to each cleaning task – industrial or residential carpet cleaning, upholstery cleaning, stubborn stain removal, etc. So, we can be sure we always have the right tools for the job.

Key benefits:•Dryinonly30minutes • Lowmoisturelevel •Cleans, disinfects and applies •Up to 60% reduction in cleaning time anti-static coating • Leavesnostickyresidues•Safe for use on wool carpets • Lownoiselevel•Guaranteednottostretch,shrink • Environmentallyfriendly or split seams• pHneutralcarpetoncompletion

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Specialist Services:

PC&ITcleaningWithPCsusedbyallcompaniesandoperatedbysomanypersonnel,it’sessentialthataregularcleaningroutineisinplace.It’saknownfactthatPCkeyboardscanharbourmoregerms than most other surfaces. With the rise of many so called ‘superbugs’ and the spread of other contagious illnesses, it’s imperative that a company protects its employees from health risks and itself from a prospective loss of working days. Brayborne offers a diminishing perunitcostbasedonthetotalnumberofPCs,whichincludescleaningmonitors,processors, keyboards and mice.

DataCentresandcomputerroomITequipmentcleaningisanareaBraybornespecialisein.With the possibility of contamination from the build up of dust, heat and static electricity, we can help your IT installation maintain a cool environment and relieve the stress that can cause hardware failure. Unscheduled downtime is therefore minimised and disruption avoided by simply establishing a regular cleaning maintenance programme.

We don’t just clean, we carePCandITcleaningisjustoneofthespecialistcleaningservicesweundertake,along with daily office cleaning tasks for many UK companies.Brayborne is no ordinary company. Our clients are not only provided with both specialist and daily office cleaning but are also supported in many other areas.Visit: www.brayborne.co.uk or call now: 01189 789428 We’llgiveyouaFREEnoobligationquote.

Case study:

DatacentreFollowing the completion of their new data centre, a world leader in data management contracted Brayborne to manage the post build clean up – removing all dust and debris to ensure their safety systems ran efficiently and effectively.

Within a high security facility, our client manages the secure, massive data needs of major airlines and international organisations, and were confident in Brayborne delivering a professional cleaning service within a highly sensitive computing environment.

AswellasundertakingspecialistcleaningattheirLondonsites,wenowsupplyadailycleaningservicetotheirsitesinReadingandSlough.

DiversityisthewatchwordoftheBrayborneteam.Forthiscompanyinparticular,wealsoclean all of their industrial rooftop air conditioning units, maintaining the essential temperature of all their systems.

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Specialist Services:

Kitchen deep cleaningThe deep cleaning of kitchens and food preparation areas is a must for all busy kitchens, in order to adhere to the stringent guidelines of the food safety acts of 1990 and 1995. Many commercial organisations, catering companies, schools, colleges, universities and restaurants follow our recommendation and commission a periodic deep clean.

At Brayborne, we follow a trusted top-down method, starting at the ceiling and finishing at the floor, ensuring every piece of equipment and surface in between is included.

Our deep cleaning programme includes:•Walls from the ceiling down •Fridges (including walk-in models)•Ovens, grills and fryers •Microwaves• Extractorhoods,ventsandfilters •Floors•Sinks and wash-up areas

Givingyourovensandkitchenanewleaseoflifewhilstmeetingallhealthandsafetyrequirements, you’ll feel safe in the knowledge that Brayborne clean within current guidelines and always issue a certificate of hygiene to validate the completed work.

We don’t just clean, we careKitchen deep cleaning is just one of the specialist cleaning services we undertake, along with daily office cleaning tasks for many UK companies.Brayborne is no ordinary company. Our clients are not only provided with both specialist and daily office cleaning but are also supported in many other areas.Visit: www.brayborne.co.uk or call now: 01189 789428 We’llgiveyouaFREEnoobligationquote.

Case study:

Ovens fit for a king, or a princeAMiddleEasternPrinceaskedBrayborneforhelp.He’dheardhowgoodwewerewithovencleaning and of our 25 years experience, so he called us in.

Our ‘specialist team’ dedicated to a range of specific cleaning disciplines were put into action and in next to no time we had another happy customer with a sparkling kitchen – yes, we were eventually asked to do more than just the ovens. This is by far the largest kitchen we regularly deep clean and are now contracted to do so whenever overseas visitors have been in residence. There is also a BBQ area that is larger than your average domestic kitchen.

We’re very proud of our royal connections but we apply the same attention to detail for all of our clients – these include large teaching kitchens, restaurants and preparation rooms for further education colleges.

We also provide a partial or a full deep clean for many catering organisations on a one off or a regular basis. Whatever you need, you’re in good hands.

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We take accreditations seriously. They prove to us and to others that what we do, we do well. To be accredited, all relevant practices within the company are examined by an independent expert, ensuring that the required high standards are achieved at all times.

Brayborne are proud to be accredited with:

ISO9001–Quality&Procedures – judges the company’s organisation and that procedures are in place to ensure it always performs in a smooth and efficient manner.

ISO14001–EnvironmentalManagementSystem – a family of standards awarded to companies that minimise business activities and processes to reduce harmful affects on the environment.

InvestorsinPeople – we recognised that our people are our company and without them our customer satisfaction rate would not be what it is today. Brayborne’s commitment to staff in day to day dealings, welfare and training continues to ensure that not only Brayborne but also our clients receive personnel that are happy, trusted and efficient.

AffiliationsBrayborne are proud to be affiliated to the following organisations:

•The British Institute of Cleaning Science•The British Institute of Facilities Management• TheContractorsHealth&SafetyAssessmentScheme• TheSafeContractorHealth&SafetyAssessmentScheme

EfficientmanagementsystemThe Brayborne policy is one of continuous improvement to ensure we retain our competitive edge. Our constant investment in technology helps us to provide accurate and timely management information and therefore maintain the high level of service and speed of information clients require regarding their contacts.

To streamline our administration we use ‘Cleanlink’, a market leading software solution designed specifically for the cleaning industry. It ensures all site and employee data is stored securely. Its many features include worksheets, site budgeting and risk assessments as well as quality audits, payroll and invoicing. ‘Cleanlink’ also links to recognised accounting packages.

Paperauditingsystemsstillremainthemostcommonlyusedformofcapturingqualitymonitoringperformancedatawithinthecleaningindustry.However,thesesystemsprovidelimited information. Brayborne uses ‘Cleanlink mobile’ to provide a fast, completely paperless, electronic auditing solution with comprehensive management reporting.

We don’t just clean, we careThere’s a whole range of specialist cleaning services as well as daily office cleaning tasks we can take care of for you.Brayborne is no ordinary company. Our clients are not only provided with both specialist and daily office cleaning but are also supported in many other areas.Visit: www.brayborne.co.uk or call now: 01189 789428We’llgiveyouaFREEnoobligationquote.

Accreditations

Certificate No 7078ISO 9001

Certificate No 7078ISO 14001

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What our customers say

“Brayborne not only provide an excellent cost effective cleaning service, they helped us rationalise suppliers and reduce costs by providing us with a wide range of additional services.”

HeadofGeneralServices, Boehringer Ingelheim.

“When Brayborne took over the cleaning contract for our sheltered and residential schemes, they were taking on a real challenge. Our customers’ expectations are high and these had not been fully met for sometime. Brayborne set about the task with enthusiasm and confidence, showing determination and a large amount of effort. The results so far have been good.

We are increasingly confident that by working together we can take the service forward and contribute even more to cleaner, safer and better neighbourhoods, of which we and our customers can be proud.”

Tenant Service Manager, WycombeDistrictCouncil

“Brayborne took over the 24/7 cleaning of HartShoppingCentreinDecember2010.Since this time, Brayborne have provided us with an excellent, reliable service on this very challenging site. I would have no hesitation in recommending them to anyone.”

Centre Manager, HartShoppingCentre

“I have always found senior management responsive to any issues we have had. The quality of cleaning is always down to the on-site staff; we have a good cleaning team. The on-site team manager and Brayborne have always assisted with any ad-hoc needs.”

Site Manager, FortHillCommunitySchool

SHOPP ING

“Brayborne have provided our business with excellent service over the past 5 years. We are more than happy to continue our relationship for the years to come.”

Facilities Co-ordinator, HondaLogistics

“We are very happy with the standard of cleaning.Rightfromthestartwehave had no problems.”

Office Administrator, Chart Biomedical

“The local management is exceptional and the cleaning standards significantly improved since Brayborne were awarded the contract in 2008. The level of service has remained consistently high and due to great management the cleaners now work well together as a team.”

Business Manager, RedbridgeCommunitySchool

“Brayborne do a very good job in all areas of cleaning. They are very professional. I would definitely recommend Brayborne to anyone looking for a cleaning company.”

Facilities Manager, British American Tobacco

“It is a joy to have a full compliment of incredibly efficient, courteous staff. Well done Brayborne.”

Facilities Manager, Interval International

“Brayborne have provided a reliable and efficient service. They are willing to meet our cleaning requirements and always strive to deliver a better service.”

School Business Manager, Cantell College

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Visit: www.brayborne.co.ukor call now: 01189 789428

Brayborne, The Metro Centre, ToutleyRoad,Wokingham,RG411QW