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2 practical indexes : Alphabetic

Workstations and tool storage

Tool sets 18

Roller cabinets and workshop furniture 62

Toolboxes, cases and chests 100

General tooling

Wrenches 124

Ratchets, sockets and accessories 166

Torque control 260

Screwdrivers, keys and bits 304

Pliers 368

Measuring - Marking-out Metrology 416

Hammers and striking tools 460

Sawing - Drilling Cutting 480

Pullers 516

Lighting 556

Power tools 566

Pipework, Protection, Maintenance 600

Specialist tooling

Electricity 622

Electronics 670

Automotive 712

Catalogue

Facom at your disposal :

Technology and safety

Alphanumeric

Professional tool users have always played a major part in the Facom success story.It is with the help of these professionals that Facom designs and manufactures products with the ultimate goal of making everyday tasks easier and safer.This privileged relationship allows Facom to clearly understand the needs and requirements of each specialist trade, something they have been doing for the past 90 years…It is this close contact with customers that enables Facom to produce innovative, professional quality tools that meet the exacting standards of industrial and automotive professionals the world over.

• Customer contact

• Online services

• Technical advice

• Safety advice

• Conversion of measuring units

• Facom and standards

• Mechanical adjustments

• Lighting standards

• Screw and circlip standards

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FACOM AEROSPACE

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Workstations and tool storage

Tool sets 18

Roller cabinets and workshop furniture 62

Toolboxes, cases and chests 100

General tooling

Wrenches 124

Ratchets, sockets and accessories 166

Torque control 260

Screwdrivers, keys and bits 304

Pliers 368

Measuring - Marking-out Metrology 416

Hammers and striking tools 460

Sawing - Drilling Cutting 480

Pullers 516

Lighting 556

Power tools 566

Pipework, Protection, Maintenance 600

Specialist tooling

Electricity 622

Electronics 670

Automotive 712

Product Finder

www.facom.com 32 www.facom.com

FACOM

Our ambition: useful innovation

Innovation with and on behalf of professional users• FACOM innovates in all technologies and in all areas of activity (design, materials, new processes, methods).

• Each new Facom-designed product is the fruit of field tests performed with the help of professional users.

Innovation for increased productivity• Saving time, increasing efficiency,

and improving productivity and safety are essential values for the development of new tools (numerous patents).

Innovation for simplifying tasks• Priority is given to useful innovation, placing a premium on the simplification of tasks and the reduction of effort.

• New designs are regularly tested with the aim of helping pro fessional users to improve their efficiency.


FACOM

Our obsession: quality

Quality improves profitability• Facom produces highly efficient tools that meet the very

highest quality standards.

• Reliable and durable, they are a guaranteed good investment.

• Sturdy and strong, they are tested under extreme conditions and intensive use.

Quality for the safety of professional users • Facom products are designed to reduce

user effort and minimise the risk of trauma or injury.

Guaranteed Facom quality • Choosing a Facom product guarantees

complete satisfaction, with the added security of the Facom guarantee.

• The design and manufacturing processes are ISO 9001 certified (version 2000).


www.facom.com

FACOM

Our obligation: customer satisfaction

Comprehensive assistance every day• Numerous services are offered to assist users

to work even more efficiently: Tool applications and selection guides; technical advice; safety standards; training; After-sales services.

The entire Facom range at your fingertips• 870 pages, 600 000 copies, 12 languages,

the Facom catalogue is a genuine tool reference book.

• The Web site offers selection guides and information on new products, as well as the complete catalogue.

Over 6500 products serving all professional needs• Facom’s comprehensive range of standard

and specialist tools meets the needs of every user.

• Facom is present in many sectors, notably the industrial (maintenance and production), automotive (inspection and repair), heavy goods vehicles, electrical, electronic and aerospace sectors.


FACOM

Our passion: customer contact Facom’s advisors with their demonstration and assistance vehicles• Their mission : to be in contact with users

at their workplace

• Their objective : To listen, inform, advise and allow you to try out our tools.

• Their priority : To better meet the needs of the professional user by identifying improvements to the product range.

With 12 subsidiaries throughout the world, Facom places great importance on contact with the users of its tools.

A distributor near you Professional, competent and sharing a unique spirit of service, the distributors, who are Facom’s partners, are able to provide you the entire range of products and services.

An international presence


FACOMFACOM

Design and manufacture: a vocation

Recognised design expertise• 250 technician engineers committed

full-time to the development of new products.

• 10 design offices incorporated within the production sites working exclusively on Facom-related research.

Made by Facom• 60% of production is manufactured in Facom’s

11 French and European factories.

• 40% of tools are produced in partnership with manufacturers working to Facom’s own, higher specifications.

Factories using cutting-edge technology• Facom’s production centres are

constantly upgraded to improve product performance and optimise the production process.

• They specialise in different production techniques: Cold forming, heat treatment, surface treatment, plastic injection, etc.


FACOMFACOM

The Facom guarantee, often copied, never equalledWhen you, as professionals, use a tool, you expect it to give total, permanent and long-lasting satisfaction, however intensive the use and whatever the application.

That is why Facom tools are always tested under extreme conditions and intensive use. Like quality, with which it goes hand in hand, the Guarantee is integral to Facom’s commitment and the reputation of its product range.

Over fifty years of shared historyA major innovation introduced as early as 1952, the Facom Guarantee is backed by a dedicated organisation :

• The Facom distributor network constitutes the first link in the Guarantee chain, with responsibility for its application to ex changes from stock.

• All items that are returned to our works-hops enter into a regularly audited, tracea-bility-based procedure.

• 18 employees are responsible for handling and processing warranty returns each day.

The Facom Guarantee: transparency and modernity• Guarantee returns can now be followed

in real time. Your distributor can follow the progress of your tool at all times via an Extranet link.


Periodic inspection of your tools ensures production quality

The Facom laboratory

is a COFRAC-accredited laboratory and can assist with :

• Torque assurance.

• Regular calibration and inspection of tools to ensure compliance with ISO standard requirements.

• Mutual recognition of the validity of tool calibration and inspection with European and other the countries based on multilateral or bilateral recognition agreements (EA; ILAC).

• Linking of tools to the national and international (SI) system of units.

Signatories of the EA* multilateral recognition agreement

COFRAC, Comité Français d’Accréditation NA, Norwegian Accreditation

DKD, Deutscher Akkreditierungsrat RVA, Raad voor Accreditatie

BMWA, Bundesministerium für wirtschaftliche Angelegenheiten IPAC, Instituto Português de Acréditação

BKO, Belgische Kalibratie Organisatie obe Organisation Belge d’Etalonnage

CAI, Czech Accreditation Institute

DANAK, Danish Accreditation National Agency of Industry & Trade UKAS, United Kingdom Accreditation Servioe

ENAC, Entidad Nacional de Acreditacion SWEDAC, Swedish Board for Accreditation & Conformity

FINAS, Finnish Accreditation Service SAS, Swiss Accreditation Service

NAB, National Accreditation Board ESYD, Hellenic Accreditation System

SIT, Servizio Italiano di Taratura PCA, Polskie Centrum Akredytacji

Signatories of bilateral recognition agreements

NATA, National Association of Testing Authorities A2AL, American Association for Laboratory

SANAS, South Africa National Laboratory Accreditation Service SAC, Singapore Confederation of Industries

Note 1: For further information regarding the services provided by the laboratory, please refer to the After Sales Service catalogue and the Web site www.facom.fr

Note 2: The delivery of a calibration certificate bearing the COFRAC-ETALONNAGE logo guarantees that the results are linked back to the international (SI) system of units.

THE KEY TO CONFIDENCEINSPECTION

* European co-operation for Accreditation.


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Torque control services• COFRAC services :

As a COFRAC-accredited organisation (No. 2-1805), the Facom laboratory offers a range of torque monitoring services. The “COFRAC etalonnage” logo guarantees that the results are directly linked to the international (SI) system of units (linked to national and international standards).

• Facom laboratory services : The Facom Laboratory is linked to the national calibration standards and issues calibration certificates in accordance with the specifications of ISO 6789 and its own quality assurance procedures.

Fixed-price repairsFor certain pneumatic, electrical, hydraulic and torque control tools,

Facom offers a range of fixed-price repair or standard replacement conditions.

Crimping plier inspectionISO 9000 quality assurance systems require crimping equipment to be periodically checked for compliance with the standards and recommendations. Facom therefore decided to offer a worry-free inspection service to its customers, covering all Facom crimping pliers for insulated and non-insulated terminals

In certain countries, these services delegated locally.Please contact your Facom representative for further information

FACOM SERVICES INSPECTION

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Section 6


Over 200 demonstration vehicles • Their mission: to understand the needs of tool users

through site visits.

Assistance provided• Product demonstrations / try-outs :

- Presentation of new products. - Literature. - Catalogue distribution.

• Technical advice.

• Selection assistance.

• Local distributors.

Over 150 000 visits each year• The source of Facom product development and improvement

• 150 000 opportunities to learn about, analyse and antici pate your needs and provide concrete solutions.

Facom Technical Assistance, passionate about your work.

CUSTOMER CONTACTFACOM


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The professional’s true partnerThe Facom team is always available for the following :

With a network of over 5,500 sales outlets in 100 countries, Facom is always close to you and your needs.

Facom’s distributors

The Facom Extranet portal Even more services via your distributor :

• Online follow-up of orders.

• Monitoring of warranty returns and repairs.

• Spare parts.

NEW

• Product information,• Technical advice,• Merchandising solutions,

• Delivery times,• Managing warranty returns, • After sales services, torque control, etc.

CUSTOMER CONTACT FACOM

www.facom.com

www.facom.com


The complete Facom product range onlineAccess the entire up-to-date Facom product range in oneclick. Download the whole catalogue, specific sections and much, much more.

Tool / Marque / Vehicle application guideFind the right Facom tool for the job on the vehicle to be repaired - fast.

Choose your tools onlineYou can now select products online, record your selection and e-mail it to yourdistributor for a quotation, as well as printing a hard copy.

New Facom productsDiscover all the latest Facom innovations and see demonstration videos.

ONLINE SERVICES

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www.facom.com

Customised workstations

Extranet: Speed and reliability for your distributor, satisfaction and quality for you!

Create your own workstation, quickly and easily, in justa few clicks. You can nowdevise your own workshop colour scheme, drawer and tool configurations on:

allows you to choose :- drawer combinations, - colours, - accessories. - tool storage modules.

Using our Extranet site, your distributor can now monitor products online and meet your needs in the shortest of time :

- Direct access to details on product availability.- Real-time follow-up of orders and tools returned for repair.- Accessories.- Reduced risk of inputting errors.

Locating your Facom distributorEnter your address and the site will display details of your nearest distributors in France and the rest of the world. Find your nearest distributor in just a few clicks.

24/7

NEW


Occasionally, standard tools are just not up to the job. If you require specially designed or adapted tools, Facom’s engineering team can apply their technical expertise to help you create the tools you need to suit your specifications.

CUSTOMISED TOOLSFACOM

Customised tools: FaCom solutions

Product adaptation to suit your specifications

Personalisation Storage units in your own colours

Roller cabinets with a variety of drawer configurations

Storage modules to suit a particular set of tools

Your logo

Special end fittings for torque wrenches. Special finishes. Different materials.


FACOMFACOM TECHNICAL INFORMATION

Over 25,000 answers per year• The queries we receive cover a very wide range of subjects: requests for technical

information, for assistance finding products or spare parts, for practical tips, technical documentation, etc.

• Our advisors are always able to provide the right answer with the help of numerous data and information bases.

• Don’t hesitate to contact your usual FACOM representative.

technical information

• Contacts 868

Customers abroard will be referred to our subsidiaries

JFC Racing*

Mitsubishi Motor Sport*

Aravi*

Pescarolo Sport*

Parotech*


SPONSORSHIP A SHARED PASSION

Contact your distributor or go to www.facom.com

You too can join Team Facom!* FACOM Technical Partners.

KTM*

Team* Dap 91* Coutelle Junior Team*

Peugeot Sport*


A SHARED PASSION TEAM FACOM

You too can join Team Facom!

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Documents

facom designs

profitability facom

professional quality

striking tools

power tools

new facomdesigned product

efficient tools

facom success story