ez4u - presentation · with focus on sms, ivr, whatsapp and email. through its platform and...

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ENTERPRISE COMMUNICATION SMS, IVR & WhatsApp Communications

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Page 1: EZ4U - presentation · with focus on SMS, IVR, Whatsapp and Email. Through its platform and integration API, EZ4U enables communication between company and customer, with more than

ENTERPRISE COMMUNICATION

SMS, IVR & WhatsApp Communications

Page 2: EZ4U - presentation · with focus on SMS, IVR, Whatsapp and Email. Through its platform and integration API, EZ4U enables communication between company and customer, with more than

INTRODUCTION

IT HAS NEVER BEEN EASIER TO REACH

YOUR CLIENTS

EZ4U is a company dedicated to enterprise communications,

with focus on SMS, IVR, Whatsapp and Email. Through its

platform and integration API, EZ4U enables communication

between company and customer, with more than 3.000 clients

spread across the most diverse sectors of activity, ranging from

healthcare, transports and retail.

We also have several integrations with reference partners,

which allows us to be indirectly in thousands of solutions.

W W W . E Z 4 U T E A M . C O M

Page 3: EZ4U - presentation · with focus on SMS, IVR, Whatsapp and Email. Through its platform and integration API, EZ4U enables communication between company and customer, with more than

S O L U T I O NE Z 4 U S M S c o m m u n i c a t i o n p l a t f o r m , w i t h t r u l y g l o b a l c o v e r a g e , a t t h e m o s t c o m p e t i t i v e p r i c e i n t h e

m a r k e t , a l w a y s w i t h t h e h i g h e s t q u a l i t y .

SMS

Worldwide coverage.

Millions of SMS

processed every month

PRICING

No contracts, no monthly or

activation fees, no expiration

date ofor SMS. Multiple

payment channels.

INBOUND

Interact with your clientes.

Online inbox and automatic

responses processing and

validation.

API

RESTful architecture –

GET & POST with HTTP(S)

requests and answers in

JSON/XML. SMPP v3.4

also available

Page 4: EZ4U - presentation · with focus on SMS, IVR, Whatsapp and Email. Through its platform and integration API, EZ4U enables communication between company and customer, with more than

S O L U T I O NE Z 4 U S M S c o m m u n i c a t i o n p l a t f o r m , w i t h t r u l y g l o b a l c o v e r a g e , a t t h e m o s t c o m p e t i t i v e p r i c e i n t h e

m a r k e t , a l w a y s w i t h t h e h i g h e s t q u a l i t y .

IVR

Integration of voice

messaging in cal centres and

responses processing in

dedicated channels.

URLSHORTENER

Vanity Domain Setup for

link shortener service.

REPORTS &

SECURITY

View statistics and reports

for your campaigns in real

time directly on the EZ4U’s

web dashboard and/or API

callbacks.

WHITE LABEL

SOLUTION

Ideal solution for resale. Total

Look&Feel customization and

domain configuration.

Page 5: EZ4U - presentation · with focus on SMS, IVR, Whatsapp and Email. Through its platform and integration API, EZ4U enables communication between company and customer, with more than

COMMUNICATION VIA SMS

•Immediate communication with user via SMS.

TOTAL SENDER CONFIGURATION

•No registration needed (for most countries)

REAL-TIME DATA

•Real-time delivery reports & Inbound

EXTREME THROUGHPUT

•Overkill thoughputs with global coverage.

ADDITIONALSERVICES

•2 way SMS + WhatsApp + IVR + Email + Geo-Location

NO SETUP FEES

•Start working with EZ4U with no overhead costs

NO MONTHLY FEES

•No account maintenance fees

SMS ACQUIRED WITHOUTEXPIRICY DATE

•Buy once and use whenever you want

HIGH RESILIENCE & ZERO LATENCY

•Critical Systems & demanding SLAs

FULL AUTONOMY

•Our clients are fully autonomous in loading each

SMS package.

ADVANTAGES& BUSINESS MODEL

The only cost charged is the service!

Page 6: EZ4U - presentation · with focus on SMS, IVR, Whatsapp and Email. Through its platform and integration API, EZ4U enables communication between company and customer, with more than

SMS

MARKETING

Direct use ofthe EZ4Uweb platform

Whether it's a one-off or a campaign with hundreds of thousandsof

contacts, the EZ4U has a solution that fits yourneeds.

• Contacts lists loading (excel, csv, ods or txt files);

• In the immediate or pre-scheduled campaigns;

• HTTPS API & SMPP v3.4 Integration

• Delivery reports in real time;

• Possibility of inclusion of short personalized URL’s;

• SMS customization with placeholders.

Page 7: EZ4U - presentation · with focus on SMS, IVR, Whatsapp and Email. Through its platform and integration API, EZ4U enables communication between company and customer, with more than

SMS

TRANSACTIONAL

Direct use of the EZ4U web platform

• HTTPS API & SMPP v3.4 Integration

• Zero Latency & High Thoughput

• Global Coverage & Free Alphanumeric Sender Configuration

• Examples:

• Payment References

• Order Confirmations

• 2FA

• Security Tokens

• Customer Service & Real-time Notifications

Page 8: EZ4U - presentation · with focus on SMS, IVR, Whatsapp and Email. Through its platform and integration API, EZ4U enables communication between company and customer, with more than

IVR

MESSAGES

Playback of text or pre-recorded audio messages.

You can use IVR for:

• Satisfaction surveys

• New services and products announcement

• Automatic customer service

• Integration with contact centers

Page 9: EZ4U - presentation · with focus on SMS, IVR, Whatsapp and Email. Through its platform and integration API, EZ4U enables communication between company and customer, with more than

INBOUNDCHANNEL

Capturing customer responses with:

• Virtual unlimited reception capacity;

• Zero latency in inbound processing;

• Possibility of integration with any software trough

webhooks and callbacks.

Can be used for:

• Customer surveys;

• Event confirmations;

• Budget and service authorization;

• ...

Page 10: EZ4U - presentation · with focus on SMS, IVR, Whatsapp and Email. Through its platform and integration API, EZ4U enables communication between company and customer, with more than

ADDITIONALSERVICES

Geolocationonly available in PortugalReal-time notifications to individuals in given location

•Geo SMS:SendSMS to potential consumers with geographical,

demographical and personal interests segmentation.

•Hot SMS: Send SMS to potential consumers who are in a

certain place right now.

Ex: Enabling a campaign to individuals who are in the event.

Page 11: EZ4U - presentation · with focus on SMS, IVR, Whatsapp and Email. Through its platform and integration API, EZ4U enables communication between company and customer, with more than

ADDITIONAL SERVICES

API WhatsAppDirect use of the EZ4U web platform & API

Automatic responses to customers’ questions via WhatsApp

• Automatic assistants & Chatbots;

• Cupons & Marketing

• Customer Service

• EZ4U Channel

Page 12: EZ4U - presentation · with focus on SMS, IVR, Whatsapp and Email. Through its platform and integration API, EZ4U enables communication between company and customer, with more than

OUR CLI ENTS

EZ4U has clients spread across

multiple sectors!

Page 13: EZ4U - presentation · with focus on SMS, IVR, Whatsapp and Email. Through its platform and integration API, EZ4U enables communication between company and customer, with more than

THANK YOU

Wehope to work with you in the future

+35 1 91 615 57 57

+35 1 2 2 0 7 3 1 391

i n f o @ez4 u t eam .c o m

w w w .ez4u t eam .c o m

TELEPHONE

EMAIL

WEBSI TE

Please remember, we make communication EZ4U!