exhibit 16 - #1 9-1-1 cpe basic turn-key stand-alone

12
State of California CA Governor's Office of Emergency Services Zetron, Inc. Agreement #4149-6 EXHIBIT 16 - #1 9-1-1 CPE BASIC TURN-KEY STAND-ALONE SYSTEM COST WORKSHEET Instructions: Bidder must follow 1 through 7 when filling out this Cost Worksheet. 1) Bidder shall insert their Company name into the "Bidder’s Name” field and Model name for the proposed system into the "Manufacturer/Model” field. 2) For all Line Items, the Bidder shall provide pricing for one unit of measure for evaluation. 3) The elements included in the Basic CPE Turn-key Configurations are detailed within the IFB Section 6.5. Bidder shall insert the price for the 9-1-1 CPE Basic Turn-key System Configuration based on the defined number of positions per each Line Item #. For configurations over 20 positions during initial installation or adding additional positions after installation, with all the same requirements as above. 4) The Equipment Unit Price shall include all equipment consisting of, but not limited to, preconfigured hardware, software, ancillary materials, and one year warranty. 5) The Implentation Unit Price shall include the cost of staging, installation, wiring, testing and training. 6) Bidders are to provide a Monthly Maintenance rate for years 2 through 5 for each Line Item #. The Monthly Maintenance begins, following acceptance of the implementation and after the one year warranty is complete. Monthly Maintenance shall include any updates (hot fix/patches) to hardware and software, and local PSAP site service required to keep the Line Item # fully operational which may include parts as needed to replace obsolete technology. 7) Bidder shall provide Additional Monthly Maintenance rate for Years 6 and 7, if needed by the PSAP or State. Bidder’s Name: Zetron Manufacturer/Model: Zetron / MAX Call-Taking (a.) (b.) (c.) (d.) (e.) (f.) (g.) (h.) (i.) (j.) Line Item # Turn-key System with defined Number of Intelligent Workstations (Positions) Unit of Measure Each Basic Turn-key System Equipment Unit Price Implementation Unit Price Monthly Maint. Rate Years 2-5 TOTAL 5 Year Turn- key System c*[d+e+(f*48)] Monthly Maint. Rate Year 6 Monthly Maint. Rate Year 7 TOTAL Year 6 & 7 Maintenance (h*12)+(i*12) 1 Turn-key System - 2 Positons 1 $115,121.30 $38,594.20 $791.78 $191,720.70 $839.28 $864.62 $20,446.80 2 Turn-key System - 3 Positions 1 $134,105.55 $39,271.30 $921.71 $217,619.05 $977.02 $1,006.51 $23,802.30 Page 96 of 107

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State of California CA Governor's Office of Emergency Services

Zetron, Inc.Agreement #4149-6

EXHIBIT 16 - #1

9-1-1 CPE BASIC TURN-KEY STAND-ALONE SYSTEM COST WORKSHEET

Instructions: Bidder must follow 1 through 7 when filling out this Cost Worksheet.1) Bidder shall insert their Company name into the "Bidder’s Name” field and Model name for the proposed system into the "Manufacturer/Model” field.2) For all Line Items, the Bidder shall provide pricing for one unit of measure for evaluation.

3) The elements included in the Basic CPE Turn-key Configurations are detailed within the IFB Section 6.5. Bidder shall insert the price for the 9-1-1 CPE Basic Turn-key System Configuration based on the defined number of positions per each Line Item #. For configurations over 20 positions during initial installation or adding additional positions after installation, with all the same requirements as above.

4) The Equipment Unit Price shall include all equipment consisting of, but not limited to, preconfigured hardware, software, ancillary materials, and one year warranty.5) The Implentation Unit Price shall include the cost of staging, installation, wiring, testing and training.6) Bidders are to provide a Monthly Maintenance rate for years 2 through 5 for each Line Item #. The Monthly Maintenance begins, following acceptance of the implementation and after the one year warranty is complete. Monthly Maintenance shall include any updates (hot fix/patches) to hardware and software, and local PSAP site service required to keep the Line Item # fully operational which may include parts as needed to replace obsolete technology.7) Bidder shall provide Additional Monthly Maintenance rate for Years 6 and 7, if needed by the PSAP or State.

Bidder’s Name: Zetron

Manufacturer/Model: Zetron / MAX Call-Taking

(a.) (b.) (c.) (d.) (e.) (f.) (g.) (h.) (i.) (j.)

LineItem

#

Turn-key System with defined Number of Intelligent

Workstations (Positions)

Unitof

MeasureEach

BasicTurn-keySystem

Equipment Unit Price

Implementation Unit Price

MonthlyMaint.Rate

Years 2-5

TOTAL 5 Year Turn­

key System c*[d+e+(f*48)]

Monthly Maint. Rate

Year 6

Monthly Maint. Rate

Year 7

TOTAL Year 6 & 7

Maintenance (h*12)+(i*12)

1 Turn-key System - 2 Positons 1 $115,121.30 $38,594.20 $791.78 $191,720.70 $839.28 $864.62 $20,446.802 Turn-key System - 3 Positions 1 $134,105.55 $39,271.30 $921.71 $217,619.05 $977.02 $1,006.51 $23,802.30

Page 96 of 107

State of California Zetron, Inc.CA Governor's Office of Emergency Services Agreement #4149-6

3 Turn-key System - 4 Positions 1 $150,761.70 $41,761.20 $1,035.98 $242,249.70 $1,098.13 $1,131.28 $26,753.024 Turn-key System - 5 Positions 1 $164,788.90 $46,014.02 $1,132.23 $265,150.14 $1,200.17 $1,236.40 $29,238.805 Turn-key System - 6 Positions 1 $181,694.25 $46,696.11 $1,248.23 $288,305.34 $1,323.12 $1,363.07 $32,234.266 Turn-key System - 7 Positions 1 $198,599.69 $48,890.23 $1,364.22 $312,972.66 $1,446.08 $1,489.73 $35,229.717 Turn-key System - 8 Positions 1 $215,546.55 $49,111.11 $1,480.50 $335,721.83 $1,569.33 $1,616.71 $38,232.538 Turn-key System - 9 Positions 1 $232,493.41 $51,154.27 $1,596.78 $360,293.30 $1,692.59 $1,743.69 $41,235.349 Turn-key System - 10 Positions 1 $241,523.09 $56,113.47 $1,658.69 $377,253.73 $1,758.21 $1,811.29 $42,834.0410 Turn-key System - 11 Positions 1 $257,914.73 $58,090.09 $1,771.16 $401,020.55 $1,877.43 $1,934.11 $45,738.4611 Turn-key System - 12 Positions 1 $274,306.37 $60,066.71 $1,883.63 $424,787.37 $1,996.65 $2,056.93 $48,642.8912 Turn-key System - 13 Positions 1 $287,203.77 $60,979.68 $1,972.15 $442,846.53 $2,090.48 $2,153.59 $50,928.7413 Turn-key System - 14 Positions 1 $304,645.95 $63,054.90 $2,092.16 $468,124.65 $2,217.69 $2,284.64 $54,028.0014 Turn-key System - 15 Positions 1 $312,179.38 $64,941.36 $2,143.48 $480,007.88 $2,272.09 $2,340.68 $55,353.2815 Turn-key System - 16 Positions 1 $327,839.16 $66,686.40 $2,250.93 $502,570.20 $2,385.99 $2,458.02 $58,128.0216 Turn-key System - 17 Positions 1 $343,537.30 $68,434.96 $2,358.64 $525,187.08 $2,500.16 $2,575.64 $60,909.5717 Turn-key System - 18 Positions 1 $359,197.08 $70,180.00 $2,466.09 $547,749.40 $2,614.06 $2,692.97 $63,684.3118 Turn-key System - 19 Positions 1 $373,339.44 $64,947.84 $2,563.62 $561,341.04 $2,717.44 $2,799.47 $66,202.9219 Turn-key System - 20 Positions 1 $387,535.60 $66,844.00 $2,661.30 $582,122.00 $2,820.98 $2,906.14 $68,725.41

20

At the time of installation, the cost of an additional IWS position per Section 6 for a Basic Turn-key system over 20 positions including all connectivity within the PSAP. 1 $17,845.20 $1,660.40 $122.10 $25,366.40 $129.43 $133.33 $3,153.11

21

After installation, the cost of an additional IWS per Section 6 for a Basic Turn-key system, including all hardware, software, training, cabling, and any additional materials necessary for install.

1 $17,845.20 $3,134.60 $122.10 $26,840.60 $129.43 $133.33 $3,153.11SUBTOTAL: $7,579,250.13 SUBTOTAL: $868,654.63

TAB #1: GRAND TOTAL of TURN-KEY CPE WITH 5YR MAINT + 2YR MAINT: $8,447,904.76

Page 97 of 107

EXHIBIT 16 - #29-1-1 CPE SYSTEM ITEMIZED COST WORKSHEET

State of California Zetron, Inc.CA Governor's Office of Emergency Services Agreement #4149-6

Instructions: Bidder must follow 1 through 7 when filling out this Cost Worksheet.1) Bidder shall insert their Company name into the “Bidder’s Name” field.

2) For all Line Items, the Bidder shall provide pricing for one unit of measure for evaluation.

3) These itemized items may be applied for Turn-key or Host-Remote Systems. Bidders are to provide their price for the equipment with features and functionality described for each line item. The Equipment Unit Price shall included all equipment, software, and one year warranty.

4) The Equipment Unit Price shall include all equipment consisting of, but not limited to, preconfigured hardware, software, ancillary materials, and one year warranty.

5) The Implentation Unit Price shall include the cost of staging, installation, wiring, testing and training.

6) Bidders are to provide a Monthly Maintenance rate for years 2 through 5 for each Line Item #. The Monthly Maintenance begins, following acceptance of the implementation and after the one year warranty is complete. Monthly Maintenance shall include any updates (hot fix/patches) to hardware and software, and local PSAP site service required to keep the Line Item # fully operational which may include parts as needed to replace obsolete technology.

7) Bidder shall provide Additional Monthly Maintenance rate for Years 6 and 7, if needed by the PSAP or State.

Bidder’s Name: Zetron

(a.) (b.) (c.) (d.) (e.) (f.) (g.) (h.) (i.) (j.)

LineItem

# Itemized Description

Unitof

MeasureEach

Equipment Unit Price

Implementation Unit Price

Monthly Maint.

Rate Years 2 - 5

Total 5 Year Itemized

c*[d+e+(f*48)]

Monthly Maint. Rate

Year 6

MonthlyMaint.

R a te Year 7

TOTAL Year 6 & 7

Maintenance (h*12)+(i*12)

1 Laser jet printer, (LAN Network ready) capable of printing 15 pages per minute. 1 $1,886.64 $202.14 $16.85 $2,897.34 $17.86 $18.39 $435.01

2 19” computer monitor to work with IWS. 1 $327.00 $150.00 $2.25 $585.00 $2.39 $2.46 $58.10

3 22” computer monitor to work with IWS. 1 $327.00 $150.00 $2.25 $585.00 $2.39 $2.46 $58.10

4 24” computer monitor to work with IWS. 1 $327.00 $150.00 $2.25 $585.00 $2.39 $2.46 $58.10

5

Legacy Network Interface card with a minimum of 4 ports to accommodate Centralized Automatic Message Accounting (CAMA) or 10-Digit.

1 $2,997.50 $275.00 $20.63 $4,262.50 $21.86 $22.52 $532.62

Page 98 of 107

State of California Zetron, Inc.CA Governor's Office of Emergency Services Agreement #4149-6

6 IP interface gateway/appliance 1 $2,267.20 $2,864.00 $15.60 $5,880.00 $16.54 $17.04 $402.85

7 Chassis to mount interface line cards with all required interconnect cabling. 1 $2,997.50 $275.00 $20.63 $4,262.50 $21.86 $22.52

$532.62

8 Uninterrupted Power Supply (UPS) for backroom equipment. 1 $2,218.15 $203.50 $15.26 $3,154.25 $16.18 $16.67

$394.14

9 Uninterrupted Power Supply (UPS) for an IWS. 1 $370.60 $153.00 $2.55 $646.00 $2.70 $2.78

$65.85SUBTOTAL: $22,857.59 SUBTOTAL: $2,537.40

TAB #2: GRAND TOTAL of ITEMIZED ITEMS WITH 5YR MAINT + 2YR MAINT: $25,394.99

Page 99 of 107

EXHIBIT 16 - #3

9-1-1 CPE HOST-REMOTE SYSTEM COST WORKSHEET

State of California Zetron, Inc.CA Governor's Office of Emergency Services Agreement #4149-6

Instructions: Bidder must follow 1 through 7 when filling out this Cost Worksheet.1) Bidder shall insert their Company name into the “Bidder’s Name” field and Model name for the proposed system into the “Manufacturer/Model” field.

2) For all Line Items, the Bidder shall provide pricing for one unit of measure for evaluation.

3) The requirements for the 911 CPE Host-Remote Systems are detailed within the IFB Sections 6.6 - 6.8. Bidder shall insert the price for the individual host Line Item # and configuatations with the defined number of positions per each Line Item #. For configurations over 20 positions during initial installation and adding additional positions after installation, with all the same requirements as above.

4) The Equipment Unit Price shall include all equipment consisting of, but not limited to, preconfigured hardware, software, ancillary materials, and one year

5) The Implentation Unit Price shall include the cost of staging, installation, wiring, testing and training.

6) Bidders are to provide a Monthly Maintenance rate for years 2 through 5 for each Line Item #. The Monthly Maintenance begins, following acceptance of the implementation and after the one year warranty is complete. Monthly Maintenance shall include any updates (hot fix/patches) to hardware and software, and local PSAP site service required to keep the Line Item # fully operational which may include parts as needed to replace obsolete technology.

7) Bidder shall provide Additional Monthly Maintenance rate for Years 6 and 7, if needed by the PSAP or State.

Bidder’s Name: Zetron

Manufacturer/Model: Zetron / MAX Call-Taking

(a.) (b.) (c.) (d.) (e.) (f.) (g.) (h.) (i.) (j.)

LineItem

# Configuration Title

Unitof

MeasureEach

Equipment Unit Price

Implementation Unit Price

MonthlyMaint.Rate

Years 2-5

TOTAL 5 Year Host- Remote System

Itemsc*[d+e+(f*48)]

Monthly Maint. Rate

Year 6

MonthlyMaint.

Rate Year 7

TOTAL Year 6 & 7

Maintenance(h*12)+(i*12)

1

The first Host of a Host-Remote System, including all backroom equipment as described in Sections 6.6 - 6.8 1 $110,678.60 $37,658.60 $761.55 $184,891.60 $807.24 $831.61 $19,666.27

Page 100 of 107

2

The second o r add itiona l H ost o f a Host- R em ote System , includ ing all backroom equ ipm ent as described in S ection 6.6 - 6.8 1 $110,678 .60 $37,658 .60 $761.55 $184,891 .60 $807.24 $831.61 $19,666 .27

3R em ote PSAP w ith 1 position includ ing all connectiv ity w ith in the PSAP 1 $41,306 .50 $36,505 .00 $283.88 $91,437.50 $300.91 $309.99 $7 ,330.79

4R em ote PSAP w ith 2 positions includ ing all connectiv ity w ith in the PSAP. 1 $61,068 .20 $37,943 .70 $419.85 $119,164 .70 $445.04 $458.48 $10,842.21

5R em ote PSAP w ith 3 positions includ ing all connectiv ity w ith in the PSAP. 1 $77,834.30 $39,900.00 $534.53 $143,391.50 $566.60 $583.70 $13,803.57

6R em ote PSAP w ith 4 positions includ ing all connectiv ity w ith in the PSAP. 1 $96,708.60 $41,030.40 $664.05 $169,613.40 $703.89 $725.14 $17,148.43

7R em ote PSAP w ith 5 positions includ ing all connectiv ity w ith in the PSAP. 1 $113,438 .36 $45,094.22 $778.91 $195,920.02 $825.64 $850.56 $20,114.44

8R em ote PSAP w ith 6 positions includ ing all connectiv ity w ith in the PSAP. 1 $130,343 .80 $47,023.10 $894.90 $220,322.10 $948.59 $977.23 $23,109.90

9R em ote PSAP w ith 7 positions includ ing all connectiv ity w ith in the PSAP. 1 $147,249 .24 $48,641.71 $1,010.90 $244,413.91 $1,071 .55 $1,103.90 $26,105.35

10R em ote PSAP w ith 8 positions includ ing all connectiv ity w ith in the PSAP. 1 $164,196 .10 $49,955.75 $1 ,127.18 $268,256 .25 $1,194.81 $1,230.88 $29,108.17

11R em ote PSAP w ith 9 positions includ ing all connectiv ity w ith in the PSAP. 1 $181,143.01 $50,958 .79 $1 ,243.44 $291,787 .06 $1,318 .05 $1 ,357.84 $32,110 .68

12R em ote PSAP w ith 10 positions includ ing all connectiv ity w ith in the PSAP. 1 $191,794 .24 $54,614 .88 $1 ,316.52 $309,602 .08 $1,395.51 $1 ,437.64 $33,997.81

13R em ote PSAP w ith 11 positions includ ing all connectiv ity w ith in the PSAP. 1 $208,185 .88 $56,892 .34 $1 ,428.99 $333,669 .74 $1,514 .73 $1 ,560.46 $36,902 .24

14R em ote PSAP w ith 12 positions includ ing all connectiv ity w ith in the PSAP. 1 $224,577 .52 $57,109 .00 $1 ,541.46 $355,676 .60 $1,633 .95 $1 ,683.27 $39,806 .66

15R em ote PSAP w ith 13 positions includ ing all connectiv ity w ith in the PSAP. 1 $238,555 .98 $58,259 .34 $1 ,637.42 $375,411 .24 $1,735 .66 $1 ,788.06 $42,284 .60

Page 101 of 107

16R em ote PSAP w ith 14 positions includ ing all connectiv ity w ith in the PSAP. 1 $254,526 .66 $60,332 .58 $1,747.31 $398,729 .88 $1,852 .14 $1 ,908.06 $45,122 .40

17R em ote PSAP w ith 15 positions includ ing all connectiv ity w ith in the PSAP. 1 $264,612 .66 $63,005 .62 $1 ,816.19 $414,795 .30 $1,925 .16 $1 ,983.28 $46,901 .24

18R em ote PSAP w ith 16 positions includ ing all connectiv ity w ith in the PSAP. 1 $280,272 .43 $64,894 .37 $1 ,923.64 $437,501 .33 $2,039 .05 $2,100.61 $49,675 .98

19R em ote PSAP w ith 17 positions includ ing all connectiv ity w ith in the PSAP. 1 $295,970 .58 $66,786 .98 $2 ,031.35 $460,262 .26 $2,153 .23 $2 ,218.23 $52,457 .53

20R em ote PSAP w ith 18 positions includ ing all connectiv ity w ith in the PSAP. 1 $308,089 .10 $67,895 .32 $2 ,114.49 $477,480.01 $2,241 .36 $2 ,309.02 $54,604 .63

21R em ote PSAP w ith 19 positions includ ing all connectiv ity w ith in the PSAP. 1 $319,889.21 $68,964 .52 $2 ,195.45 $494,235 .38 $2,327 .18 $2 ,397.43 $56,695 .33

22R em ote PSAP w ith 20 positions includ ing all connectiv ity w ith in the PSAP. 1 $331,252 .99 $71,192 .60 $2,273.71 $511,583 .55 $2,410 .13 $2 ,482.89 $58,716 .22

23

At the tim e o f insta llation, the cost to add an additional position fo r a R em ote PSAP con figura tion over 20 positions in a Host- R em ote system includ ing all connectiv ity w ith in the PSAP. Priced as each. 1 $17 ,845 .20 $1 ,660.40 $122.10 $25,366.40 $129.43 $133.33 $3,153.11

24

A fte r intial insta llation, the cost to add an additional position to a R em ote PSAP w ith in a H ost-R em ote system includ ing all hardware, software, tra in ing, cabling and any additional m ateria ls necessary fo r install. Priced as each. 1 $17 ,845 .20 $3 ,134.60 $122.10 $26,840.60 $129.43 $133.33 $3,153.11

25

A fte r intial insta llation, the cost at an individual H ost to add ano ther PSAP to an existing H ost- R em ote system . Priced as each. 1 $1 ,744.00 $160.00 $12.00 $2,480 .00 $12.72 $13.10 $309.89

S U B T O T A L : $ 6 ,737 ,724 .02 S U B T O T A L : $742 ,786 .82

TAB #3: GRAND TOTAL of HOST-REMOTE INCLUDING 5YR MAINT + 2YR MAINT:________ $7,480,510.84

Page 102 of 107

EXHIBIT 16-#4APPLICATIONS AND PERIPHERALS COST WORKSHEET

Instructions: Bidder must follow 1 through 7 when filling out this Cost Worksheet.___________________________________________________1) Bidder shall insert their Company name into the “Bidder’s Name” field. 2) For all Line Items, the Bidder shall provide pricing for one unit of measure for evaluation.

3) Bidders are to provide their price for the equipment with features and functionality described for each line item per IFB Section 6.9 which are applicable to the Telecommunicatior call taking operations.4) The Equipment Unit Price shall include all equipment consisting of, but not limited to, preconfigured hardware, software, ancillary materials, and one year warranty.5) The Implentation Unit Price shall include the cost of staging, installation, wiring, testing and training.6) Bidders are to provide a Monthly Maintenance rate for years 2 through 5 for each Line Item #. The Monthly Maintenance begins, following acceptance of the implementation and after the one year warranty is complete. Monthly Maintenance shall include any updates (hot fix/patches) to hardware and software, and local PSAP site service required to keep the Line Item # fully operational which may include parts as needed to replace obsolete technology.7) Bidder shall provide Additional Monthly Maintenance rate for Years 6 and 7, if needed by the PSAP or State.

Bidder’s Name: Zetron

(a.) (b.) (c .) (d.) (e .) (f.) (g .) (h.) 0-) ( j .)

LineItem

# A p p lica tio n o r P e riphera lU n it o f

M easureE qu ipm en t U n it P rice

Im p lem en ta tion U n it P rice

M onth lyM aint.R ate

Y ea rs 2-5

T O T A L5 Y e a r

A pp /P e rip h e ra lItem s

c*[d+ e+ (f*48 )]

A dd itiona l M on th ly M aint. R ate

Y e a r 6

A dd itio n a l M onth ly M aint. Rate

Y e a r 7

T O T A L Y e a r 6 & 7

M a in tenance (h *12 )+ (i*12 )

1

G eog raph ica l In fo rm a tion S ys tem (G IS ) M app ing S ys tem fu n c tio n a lity inc lud ing all requ ired se rve r ha rdw are and so ftw a re , inc lud ing a license as needed, in the PSAP backroom o r Host location. 1 $17 ,622 .80 $30 ,500 .00 $89 .40 $52 ,414 .00 $94 .76 $97 .62 $2 ,308 .67

Page 103 of 107

2

G eog raph ica l In fo rm a tion S ys tem (G IS ) M app ing S ys tem fu n c tio n a lity per IWS in c lud ing all requ ired hardw are , so ftw a re , inc lud ing a license as needed, tra in ing , cab ling and any add itiona l m a te ria ls fo r ins ta ll. 1 $3 ,545 .96 $8 ,700 .00 $45 .08 $14 ,409 .80 $47 .78 $49 .23 $1 ,164 .15

3

D ig ita l V o ice Logg ing R eco rde r (D V LR ) w ith m in im um o f 12 a n a log /V o lP channe ls inc lud ing all requ ired ha rdw are , so ftw a re , inc lud ing a license as needed , tra in ing , cab ling and any add itiona l m a te ria ls fo r insta ll. 1 $31 ,413 .80 $3 ,458 .40 $216 .15 $45 ,247 .40 $229 .12 $236 .04 $5 ,581 .86

4

D ig ita l V o ice Logg ing R eco rde r (D V LR ) w ith m in im um o f 32 a n a log /V o lP channe ls inc lud ing all requ ired ha rdw are , so ftw a re , inc lud ing a license as needed , tra in ing , cab ling and any add itiona l m a te ria ls fo r insta ll. 1 $41 ,136 .60 $3 ,774 .00 $283 .05 $58 ,497 .00 $300 .03 $309 .09 $7 ,309 .48

5

D ig ita l V o ice Logg ing R eco rde r (D V LR ) w ith m in im um o f 64 a n a log /V o lP channe ls inc lud ing all requ ired ha rdw are , so ftw a re , inc lud ing a license as needed , tra in ing , cab ling and any add itiona l m a te ria ls fo r insta ll. 1 $57 ,813 .60 $4 ,243 .20 $397 .80 $81 ,151 .20 $421 .67 $434 .40 $10 ,272 .79

6

D ig ita l V o ice Logg ing R eco rde r (D V LR ) w ith m in im um o f 96 a n a log /V o lP channe ls inc lud ing all requ ired ha rdw are , so ftw a re , inc lud ing a license as needed , tra in ing , cab ling and any add itiona l m a te ria ls fo r insta ll. 1 $75 ,297 .20 $4 ,835 .60 $518 .10 $ 105 ,001 .60 $549 .19 $565 .77 $13,379.41

7 E xte rna l T im e S ou rce pe r S ection 6 .9 .3 . 1 $21 ,917 .28 $2 ,348 .28 $195 .69 $33 ,658 .68 $207 .43 $213 .69 $5 ,053 .50

8R ea l-T im e C all S ta tus S ys tem per S ection 6 .9 .4 1 $13 ,003 .70 $1 ,431 .60 $89 .48 $18 ,730 .10 $94 .84 $97.71 $2 ,310 .60

9R ea l-T im e C all S ta tus D isp lay per S ection 6 .9 .5 1 $1 ,680 .00 $450 .00 $15 .00 $2 ,850 .00 $15 .90 $16 .38 $387 .36

10

In teg ra ted S M S T e x t F unction A c tiva tion in the PSAP o r Host location w ith s e t­up and tra in ing . 1 $7 ,521 .00 $3 ,276 .00 $51 .75 $13 ,281 .00 $54 .86 $56.51 $1 ,336 .39

Page 104 of 107

11In teg ra ted S M S T e x t F unction per IWSw ith se t-up and tra in ing . 1 $0 .00 $150 .00 $0 .00 $150 .00 $0 .00 $0 .00 $0 .00

12IP R ou te r w ith F irew a ll fo r IP ca lls orT C C connection . 1 $2 ,214 .58 $237 .28 $19 .77 $3 ,400 .96 $20 .96 $21 .59 $510 .62

13 C a ll-ta ke r H e a d se t pe r S ection 6 .9 .7 . 1 $937 .40 $154 .80 $6 .45 $1 ,401 .80 $6 .84 $7 .04 $166 .56

14 IP P hone S e t pe r S ec tion 6 .9 .8 1 $675 .80 $155 .00 $4 .65 $1 ,054 .00 $4 .93 $5 .08 $120 .08

15

A u to m a tic Call D is tribu tion (A C D ) S ite A c tiva tio n fu n c tio n a lity inc lud ing all requ ired se rve r ha rdw are and so ftw are , inc lud ing a license as needed , in the PSAP backroom or Host location. | $16 ,350 .00 $150 .00 $112 .50 $21 ,900 .00 $119 .25 $122 .85 $2 ,905 .20

16

A u to m a tic Call D is tribu tion (A C D ) fu n c tio n a lity per IWS/Agent in c lud ing all requ ired ha rdw are , so ftw a re , inc lud ing a license as needed , tra in ing , cab ling and any add itiona l m a te ria ls fo r ins ta ll.

1 $0 .00 $150 .00 $0 .00 $150 .00 $0 .00 $0 .00 $0 .00

17

M a nagem en t In fo rm a tion S ys tem (M IS )fu n c tio n a lity inc lud ing all requ ired se rve rha rdw are and so ftw a re , inc lud ing alicense as needed , in the PSAPbackroom or Host location. 1 $9 ,668 .30 $1 ,064 .40 $66 .53 $13 ,925 .90 $70 .52 $72 .65 $1 ,717 .94

18

M a nagem en t In fo rm a tion S ys tem (M IS ) fu n c tio n a lity per IWS in c lud ing all requ ired ha rdw are , so ftw a re , inc lud ing a license as needed , tra in ing , cab ling and any add itiona l m a te ria ls fo r ins ta ll. 1 $0 .00 $150 .00 $0 .00 $150 .00 $0 .00 $0 .00 $0 .00

S U B T O T A L : $467,373.44 S U B T O T A L : $54,524.61

TAB #4: GRAND TOTAL of APPLICATIONS AND PERIPHERALS WITH SYR MAINT + 2YR MAINT: $521,898.05

Page 105 of 107

S ta te o f C a lifo rn ia Zetron, Inc. C A G o ve rn o r 's O ffice o f E m e rg e n cy S e rv ice s Agreem ent #4149-6

E X H IB IT 16 - # 5

L A B O R R A TE S C O S T W O R K S H E E T

B id d e r 's N am e: Z e tro n

(a.) (b.) (c.) (d.) (e.) (f.) (g ) (h.) (i.)

Line Item # C lass ifica tion

H ourly Rate Y e a rs 1-3

H ourly Rate Y e a r 4

H ourly Rate Y e a r 5

H ourly Rate Y e a r 6

H ourly Rate Y e a r 7

Estim ated annua l hours

E va lua tion Tota l [(3 *c )+ (d+e+ f+ g )]*h

1 F acto ry-T ra ined C ertified T echn ic ian $ 1 93 .80 $197.68 $ 201 .63 $205.66 $ 2 09 .78 100 $ 1 3 9 ,614 .30

2 T echn ic ian $ 1 93 .80 $197.68 $ 201 .63 $205.66 $ 2 09 .78 50 $ 6 9 ,807 .15

3 System E ng ineer $ 2 48 .88 $253.86 $ 258 .93 $264.11 $ 2 69 .40 40 $ 7 1 ,717 .66

4 Pro ject M anager $ 2 48 .88 $253.86 $ 258 .93 $264.11 $ 2 69 .40 40 $ 7 1 ,717 .66

T A B # 5 L A B O R R A T E S E V A L U A T IO N T O T A L : $ 3 5 2 ,8 5 6 .7 7

Page 106 of 107

State of California Zetron, Inc. CA Governor's Office of Emergency Services Agreement #4149-6

EXHIBIT 16 - #6SUMMARY COST WORKSHEET FOR TABS 1-5.

Bidder’s Name: Zetron

TAB #1: GRAND TOTAL of TURN-KEY CPE WITH 5YR MAINT + 2YR MAINT: $8,447,904.76

TAB #2: GRAND TOTAL of ITEMIZED ITEMS WITH 5YR MAINT + 2YR MAINT: $25,394.99

TAB #3: GRAND TOTAL of HOST-REMOTE INCLUDING 5YR MAINT + 2YR MAINT: $7,480,510.84

TAB #4: GRAND TOTAL of APPLICATIONS AND PERIPHERALS WITH 5YR MAINT + 2YR MAINT: $521,898.05

TAB #5: LABOR RATES EVALUATION TOTAL: $352,856.77

GRAND TOTAL: $16,828,565.41

Page 107 o f 107