executive secretary magazine 2011 job descriptions for enhanced performance lucy brazier editor,...
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Executive Secretary Magazine 2011
Job descriptions for enhanced performance
Lucy Brazier
Editor, Executive Secretary Magazine
![Page 2: Executive Secretary Magazine 2011 Job descriptions for enhanced performance Lucy Brazier Editor, Executive Secretary Magazine](https://reader036.vdocuments.site/reader036/viewer/2022062421/56649e035503460f94aeef1e/html5/thumbnails/2.jpg)
Executive Secretary Magazine 2011
Why do we need a job description?
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Executive Secretary Magazine 2011
So why do we need a job description?
• clarifies employer expectations for employee • provides basis of measuring job performance • provides clear description of role for job candidates • provides continuity of role parameters irrespective of
manager interpretation • enables pay and grading systems to be structured fairly and
logically • prevents wrong interpretation of role by employee and
employer and manager • essential reference tool in issues of employee/employer
dispute
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Executive Secretary Magazine 2011
continued…
• essential reference tool for discipline issues • provides important reference points for training and
development areas • provides neutral and objective reference points for
appraisals, performance reviews and counselling • enables formulation of skill set and behaviour set
requirements per role • enables organisation to structure and manage roles in a
uniform way, thus increasing efficiency and effectiveness of recruitment, training and development, organisational structure, work flow and activities, customer service, etc
• enables factual view (as opposed to instinctual) to be taken by employees and managers in career progression and succession planning
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Executive Secretary Magazine 2011
And sometimes one to many…
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Executive Secretary Magazine 2011
The two directions the role appears to be taking
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Executive Secretary Magazine 2011
So how do Italian assistant roles vary to those around the world
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Executive Secretary Magazine 2011
Some examples:
• USA• UK• New Zealand & Australia• Middle East• The rest of Europe
How is it for you?
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Executive Secretary Magazine 2011
So how do you improve your role & your career progression?
• Stage One – Research and analysis of job titles, levels & job descriptions
• Stage Two – Agreement on job titles, levels and job descriptions for Italy
• Stage Three – Work with other associations to agree a cross continent standard
• Stage Four – Work with other associations across the world to put standard job titles, levels and job descriptions in place so there is a clear career path across the industry
• Stage Five – Work with other associations to develop qualifications for assistants that are recognised worldwide
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Executive Secretary Magazine 2011
Evaluating allows you…
• To foster and develop collaboration
• To encourage alignment to objectives
• To develop shared values
• To optimise communication and co-operation
• To ensure alignment of performance expectations
• To facilitate improved performance
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Executive Secretary Magazine 2011
For more information…
• Email me at [email protected]
• Visit the website at www.executivesecretary.com
• Talk to me – I’m here for the full two days and happy to talk with any of you on a 1:1 – in fact, I’m looking forward to it!