Exchange, Mutuality, and Coordination

by Mariyanti

The Critical Factors Required to Make an Exchange Strategy Succeed

• Carefully identify the “customer.”

• Understand custumer needs.• Create products and services that answer the cutomer’s question, “what’s in it for me?”

• Indentify early adopters who can help get “product”

and “pricing” right.

• Set a “price” that requires spesific and personal performance commitment from the costomer.

• Invest in the “advertising,” “promotion,” and “sales” effort.

• Hold the “business” accountable for specific performance and change goals.

Wich one do you choose??

The Wisdom of Teams(six basic aspecs of the dicipline

for real team performance)

mutuality

• Small number• Complementary skills

• Common purpose• Common performance goals• Common working approach

• Mutual accountability

Major Criteria that you need to closely coordinate and control a

change initiative

• Asset/technology investment• Interdependent activities spanning the organization

• Time pressure• Brand/goodwill • vulnerability

Conclusion

• Readiness and reluctance among the people who matter

• Use the team performance wherever possible• Force yourself to consider the benefits of

change from the people you hope to enlist.

• Start small and continually enlist more and more people to join you taking responsibility for performance and change

• Prudently deploy and grow your resources

• Shape a strategy for your initiative that avoid such mistakes

• Discipline and deciding on the appropriate level of coordination and control.

• Never give up and always believe you can get the succeed of change

Thank You