exchange march 2012

Exchange, First Quarter 2012•##

First Quarter, 2012

Baton Rouge General and General Health System Employee Newsletter

Exchange Did you get your BRGFit! cash card? page 4

A Satellite Campus ofTulane University School of Medicine

OneVision 2

President’s Pinnacle Award 3

HCAHPS 6

Allied Health & Ancillary Excellence 7

Nurse Excellence 11

Christina Marino, RN President’s Pinnacle

Award Winner

What You Need to Know

As we move forward into Spring, I would like to express my appreciation for all you do to strengthen our hospital and serve our community. Our people are at the heart of our mission and our vision for the future, and we thank you, for working day-in and day-out to provide exceptional care to our patients.

The start of a new season is often a time when we reflect on opportunities to make positive changes, and I want to encourage all to make his/her personal wellness a renewed priority. Protecting your health is important for not only yourself and your family, but also for your co-workers and our patients. Our ability

to care for each other begins with taking care of our own personal health. BRG Fit, our new employee wellness initiative, is designed to assist you in your quest for healthy living, and it is one of the many ways we are working to help strengthen the health of our organization from the inside out. I am excited about working alongside you in this reinvigorated commitment to personal health and wellness, and I thank you for your participation.

As we journey to personal health and wellness as a team, we are also progressing with exciting advances in care underway at both Baton Rouge

General campuses. These plans have been designed to develop our facilities and services in an effort to meet the unique needs of our community. Our expansion project on the Bluebonnet campus includes current enhancements with our minimally invasive daVinci robotics technology. We are looking forward to upcoming plans that will include four new operating rooms and a hybrid operating suite. The project also includes construction of a state-of-the-art medical office building and skywalk. At Mid City, we have

expanded our behavioral health program and enhanced care for our seniors with the addition of the region’s first Seniors ER. Our robust medical education program at Mid City continues to grow through our partnership with Tulane School of Medicine and our students are performing at the top of their class.

As a result of these initiatives, we hope to see improvements in our quality and patient satisfaction. With this recent momentum, we are looking forward to making strides, and I appreciate your teamwork and commitment. I encourage you to remain focused on taking care of yourselves, and as an extension, our patients – particularly utilizing the tools and teachings of our customer service initiatives. Our greatest opportunities for improvement are in staff responsiveness and discharge information areas, and by working together, I know we can achieve excellence in all areas of the organization and provide the highest quality of care for our patients.

Thank you for your dedication and service to our hospital and our patients.

Sincerely,

Bill

We are all ambassadors of Baton Rouge General and whether we are in the grocery checkout line wearing our name badges or on the soccer field after school for a child’s game, we may get asked about what’s happening at our hospital. Here are a few things you might be curious about, and you might find a sense of pride as you read the good things that are happening at our hospital.

What is our hospital’s vision for the future?We are one comprehensive hospital with two gems, Mid City and Bluebonnet, and we share a single, clear vision – to be the region’s hospital of choice. With input from our staff leaders, our physicians and our community, we came together to create a plan for how our hospital will grow and better serve our patients and our community going forward – we call this OneVision.

What does OneVision involve?OneVision involves responsible growth and enhancements on both our campuses that meet our community’s unique needs – development and expansion of our programs, services and facilities as well as investments in new medical technologies.

How will we see OneVision take shape?On our Mid City campus we’ve expanded care for seniors with programs such as the new Seniors ER which is dedicated to serving the unique medical needs of our community’s seniors. We are also excited about our ever-increasing Tulane-affiliated medical education presence, providing a training ground for future physician leaders, in addition to programs that are cultivating our future nurses, radiologic technicians and pharmacists.

As the area’s only Burn Center, we’re focused on continuously enhancing these facilities and services. In addition, our recent expansion of Mid City’s behavioral health services will serve an increasingly critical community need as many state behavioral health services have been reduced.

At Bluebonnet, we have plans for constructing a state-of-the-art medical office building and new surgical space, equipped with hybrid suite technology, which will enhance workflow for our clinical staff and quality care for our patients. We also currently offer our minimally invasive daVinci robotics technology at the Bluebonnet campus.

Our Vision for the FutureQ & A with Bill Holman

2•Exchange, First Quarter 2012

Peyton Grant, Dr. Floyd Roberts, Architect Micah Morgan, Dr. Andy Olinde and Bill Holman, discuss pre-construction documents.

by Bill Holman, FACHE, President & CEO

We’re looking for the BEST for our

President’s Award

Our Mission Improving lives and strengthening our community by providing exceptional healthcare.

Our ValuesCaring A deep abiding belief that caring moments reflect

our genuine compassion and respect, fostering a loving, healing environment.

Excellence An allegiance to the relentless pursuit of perfection,

we individually and collectively demonstrate expertise, innovation and accountability in all that we do.

Service The honor and privilege of giving of ourselves,

creating one-on-one connections that respond to the deepest human needs.

Integrity Ascribing to the highest standards of performance

and accountability, we commit to integrity, respect and ethical stewardship of all resources entrusted to our care.


President’s Award











President’s Award










Exchange, First Quarter 2012•3

Christina Marino, RN, ER nurse and past President’s Award winner, was named the 2011 President’s Pinnacle Award winner for ALWAYS demonstrating kindness, patience and professionalism and for going above and beyond for her patients.

Christina in a recent interview shared that she always knew she wanted to help people – that path naturally led her to nursing.

Christina consistently demonstrates her dedication to serving others by the way she connects with her patients. Her ability to reassure and comfort her patients and their families is a gift, and the kindness she shows day after day is genuine.

Christina is truly deserving of this recognition. Congratulations, Christina, and thank you for all you do.

Christina Marino – 2011 President’s Pinnacle Award Winner

Christina was nominated by Geri Sutton, LOTR, Director of Rehabilitation Services, for taking care of Geri’s father-in-law and her family members.

In her nomination, Geri wrote:“It is a truly caring, excellent Employee that works diligently to take care not only of her immediate patients, but also their loved ones. As a co-worker,

I am very appreciative of the care and kindness demonstrated to my family by Christina that evening, and she didn’t realize that I was a ‘secret shopper.’ I am sure working nights in the ED can be quite challenging on a consistent basis. It is only with competent, caring Employees like Christina that our patients at Baton Rouge General receive this kind of remarkable care. Thank you.”

When asked about being honored as the President’s Pinnacle Award winner, Christina said, “the whole experience has been very humbling and reinforces why I chose nursing as my career.” Christina was fast to share that the award was not only for her, but for her whole team. “I couldn’t do this alone, no matter how chaotic, there is always someone behind you. It takes the entire team to get the job done every night.”

Christina Marino, RN and Bill Holman, President & CEO at the 2011 Pinnacle Award Reception

Who Will You Nominate?Nominate your fellow co-workers for exceptional demonstrations of caring, professionalism, and going the extra mile. President’s Award ceremonies are hosted quarterly by President and CEO Bill Holman, and culminate at the end of the year with the naming of the President’s Pinnacle Award Winner. The Pinnacle winner receives several rewards including:

• Banner featuring the winner at each campus• Swipe card parking pass for winner in the physicians parking area at both hospital campuses• A Java General food or drink item named after the winner• Signage in the winner’s department “President’s Pinnacle Award Winner Works Here”• Lunch with the BRG President & CEO and Nadine Carter Russell at the winner’s restaurant of choice• $25 gift card to Java General• $500 Check Reward

Upcoming President’s Award Celebrations:June 21, 2:00 pm, Mid City Atrium

September 20, 2:00 pm, Bluebonnet Conference Rooms 1&2

December 12, 2:00 pm, Mid City Atrium


Employees have taken action! More than 2059 Employees have completed the BRG Fit! Biometric Screening and Wellness Assessment, making the first step towards living a healthier lifestyle. Human Resources is receiving daily testimonials and reports of employees using this self-awareness opportunity and the resources available to achieve significant improvements in their overall health and quality of life!

Step it Up Join us in supporting the community by registering to participate in the following upcoming BRG sponsored walks! Participants in the BRG Fit! program who register for these walks are automatically entered for

**prize drawings** – FUN!

• American Heart Association Heart Walk March 24, 2012

• Colon Cancer Coalition Get Your Rear in Gear April 28, 2012

• American Cancer Society Relay for Life May 19, 2012

Register for these events by contacting Jada Bruce at 237-1717.

“ Ever since I did my biometric screening

and logged my information into the

BRG Fit! website, I’ve been motivated.

It was an eye opener - that very week I

started going to the Employee Gym to

exercise and began to cut back on

portions and treats. I have already lost

10 pounds and I feel great!”

– Melanie Yoches,

Radiology Quality and

Safety Coordinator

Last Chance To Get Your Cash Card* Employees must complete their Free BRG Fit! Biometric Screening and Wellness Assessment by March 31.

* Staff employed as of December 31, 2011 earn a wellness gift card incentive, $250 (full-time) or $125 (part-time), upon completion of BRG Fit! Biometric Screening and Wellness Assessment by March 31, 2012.

Questions about screenings or programs? Contact the BRG Fit! coordinator at 763-4678.

Hurry, time is running out!

SCREENING DATES:

Mid City - Employee Wellness Center, 2nd Floor Thur., March 29, 11 am - 5 pm

Bluebonnet - Conference Room 2 Tue., March 27, 8 am - 3:30 pm

New Members Appointed to Baton Rouge General’s Board of Trustees


Going the Distance Not only do Baton Rouge General’s staff have a passion for fitness, they also share a commitment to serving our community. Earlier this year, Baton Rouge General medical staff and employees participated in downtown Baton Rouge’s inaugural “Louisiana Marathon” and veteran volunteer Brenda Brown, RN, led the mayor’s race day medical support tent sponsored by Mayor’s Healthy City Initiative. Alongside Dr. Vincent Shaw, Sports Medicine Fellowship Program Director, Sports Medicine fellows, medical education students, nurses and rehab staff, Brenda coordinated medical care for all runners in need of attention, and included other hospital volunteers from the Mayor’s Healthy City Initiative.

Shortly after her experience in the medical tent, LA Marathon runner Dr. Christine Taylor commented: “I can’t say enough good things - I want to compliment your medical staff at the end. When I realized that I was close to 4 hours, I was trying to push at the end. I was rewarded by vomiting

at the 26 mile marker. The medical staff was right there assisting me and radioed ahead to the finish line where I was checked up on. That was impressive. I know I finished Nashville and could hardly stand up, but the medical staff didn’t even look my way. Keep up the good work.” – Christine Taylor, MD

Kudos to Brenda and Dr. Shaw’s volunteer team for dedicating their time and talents to this wonderful, high-profile community initiative.

Volunteers: Brenda Brown, RN, Family Health Center; Julie Manchester, RN; Christine Perkins, LOTR, Rehab; Loretta Pourciau, Family Health Center; Vincent Shaw, MD, Sports Medicine Fellowship Program; Lisa Jaubert-Miazza, MD; Neha Chowdhary, MD; Andrew Li-Yung Ning, MD, Family Medicine Residency Program; Anna Howard, PT, Rehab; Nicole Kleinpeter, Marketing and Communications and Tulane Medical Students: Chris Terndrup, Kenneth Perry and Taylor Burkholder.

Leading the LA Half Marathon pack was avid runner, Baton Rouge General’s very own Natalie McCall, Finance Manager. Finishing in the half-marathon’s top 50, the Notre Dame alum was pleased with her training progress, in preparation for the Boston Marathon next month. We had a moment to pick her “runner’s” brain, and here’s what we learned:

How long have you been running?I’ve been running for over 10 years now. I was actually hit by a car while out for a run one day. Though I injured my knee and required surgery, all things considered I was very fortunate. My knee was repaired and I was back on my feet in four months, strengthening and getting ready to run

again. Not being able to run during that time was really hard, because running was such a big part of my life.

It’s race day, what are you thinking?I’m excited. Training for a marathon is a lot of work, it takes a toll. Come race day you are out of bed and running before you really have time to think about what is going to happen. It is really an excitement, followed by a sense of accomplishment.

Next Marathon?Right now I’m training for the Boston Marathon in April. I qualified during the Dallas Marathon in December of 2010. The Boston Marathon will be my third full marathon, I ran the Chicago Marathon in 2009 and Dallas Marathon in 2010.

BRG Finance Manager Finishes Top 50

THE LOUISIANA MARATHON 1 | 2 A ROCKET RACING RUNNING EVENT

thelouisianamarathon.com

Partner Charity

Benefits

• Coupon code for discounted registration until January 8th, 2012

• Registration donation from Louisiana Marathon – 10% of total

ONLINE registration fees

• Cheer station location

• Merchandise/team wear purchase opportunity

• Charity Village 10’x10’ tent space

• Expo exhibitor discount (1/2 off booth)

• Louisiana Website Listing (name, logo, hyperlink to organization’s

website, and a brief description of organization)

• Louisiana Marathon Facebook page recognition

• Use of Louisiana Marathon logo for promotions

Requirements

• Complete Non-profit application by August 31st

• Post a link to the Louisiana Marathon home page on the Non-profit

organization’s website

• Provide proof of non-profit status

• Provide a follow-up report by February 15 detailing how much

money the organization raised through the marathon events

Natalie McCall, Finance Manager finishes 47th in 01:35:24.

Runners, Becky Antoon, LCSW, Behavioral Wellness Center and Dr. Vincent Shaw

Runner Courtney Delaney, Family Health Center

LOUISIANA MARATHON

Runner Nathan Britt, NP, ER and Brenda Brown, RN


Are You Wearing Your “H” Caps? What’s all the buzz about HCAHPS??? We wanted to find out what this highly-talked-about concept means to our own Employees. So we took things literally and asked Employees to put on their “H” caps and share what the real “HCAHPS” means to them.

ALWAYS Going for Gold

What does HCAPHS Mean to you?

“ALWAYS Going for Gold, to me, means taking care of the small things and ALWAYS having a smile on my face. I try to make sure that each day is even better than the last one for my patients.” Courtney Quinette, RN, Surgery/Orthopedics

“Patients are my passion. We ALWAYS work with a smile and I ALWAYS greet my staff with a smile, encouraging them every single day to make sure that we give our patients 100%.” Rochelle Howard, RN, BSN

“ For me, ALWAYS Going for Gold means helping patients feel more comfortable, spending time helping to ease their fears and explaining what to expect during their stay. I also prepare them to go home by making sure that they understand their discharge instructions, medicines, have follow up appointments and any contact numbers that they may need.” Lacey Leblanc, RN, Labor and Delivery

“ A sparkling clean environment is important in the healing process, I make sure that patients rooms are clean.” Wilbert Harris, Environmental Services

“ Our unit is getting together with all the nurses, nurses aides and representatives from the Hospital Medicine Group to discuss ways to increase patient satisfaction. We will be rounding together and communicating with the physicians regarding discharge planning.” Danica Russell, RN, Telemetry

“ In the Burn Unit our patients are with us a long time, so we really try to involve the families in the process of their loved ones healing and care.” Amanda Barbier, RN, BSN, Burn Unit

Amanda Barbier, RN, (right) with Danielle Bennett, NP-C

“ For me, HCAHPS and patient satisfaction means working with our patients and collaborating with them on their goals while they are in rehab.” Heather Hollier, OT, Rehab

Pictured (left to right) Thais Perry, PT Assistant; Jennifer Shropshire, OT; Heather Hollier, OT

Pictured (left to right) Rochelle Howard, RN, BSN, MHA; Rachelle Sanders, RN; Jade Greene; Janice Scott; Tonya Stokes, RN, MACU/General Medicine

Pictured (left to right) Megan Ezell, RN; Courtney Quinette, RN; Jessica Kraus, RN; Brandy Paige, and Craig Meeks, RN, Surgery/Orthopedics

HCAHPS stands for Hospital Consumer Assessment of Health Providers and Systems. HCAHPS is measured though a standardized survey that captures patients’ perceptions of their healthcare experiences.

Annual Allied Health & Ancillary Excellence Awards and Appreciation Event

Baton Rouge General’s Allied Health and Ancillary professionals

are cordially invited to attend the annual Allied Health appreciation event!

Paul Douglas, Vice President of Human Resources, will award Employees who have been nominated by their peers. Join us for the ceremony celebrating these individuals, and enjoy cake and punch along with a special video presentation of nominees.

Thursday, May 17: Bluebonnet Cafeteria: 2 - 3 pm

Friday, May 18: Mid City Atrium: 1 - 2 pm

Securing Customer Satisfaction

Service With A SmileIt’s not just our staff at the bedside who make a difference in customer satisfaction. For our Security Team, patient and visitor satisfaction is at the top of the list, and they are working hard under the leadership of Baton Rouge General’s new Chief of Security Jeff LeDuff to ensure that everyone who sets foot on campus feels welcome and is “wowed” by our warm, friendly staff wearing security badges.

“Baton Rouge General is a tremendous asset to our community, and we want every single person that graces our presence to experience that. Hospitality, service and going the extra mile are the things I talk with our team about,” comments Chief LeDuff.

At Mid City, it’s about overcoming misperceptions about our campus. “I’ve never seen a more friendly environment, where patients and visitors alike are constantly thanking us for the pleasant ‘extras’ we

work hard to provide,” notes Cheryl Thomas, Manager, Security Services.

Meet Frederick Carriere, a 6-year member of the General’s Security Team. For him, it’s about creating a welcoming

experience even before one arrives at our doorstep. “The parking areas are our opportunity to create that first impression,” he says passionately. Frederick is proud of the new Mid City parking garage security booth, enhanced 24-7 monitoring services (video and patrol), and importantly, the customer service improvements LeDuff’s team has implemented.

No matter where you are on Baton Rouge General’s campuses, there’s no doubt you were greeted by a smiling BRG security officer along the way.

For 24-7 assistance, including escort services, call anytime: 387-7741 (MC) or 763-4100 (BB).

Pictured above (left to right) back row: Carmel Mason, Solomon Ona, Robertson Ball, Chief Jeff LeDuff, Riley Whitfield; front row: Juan Conrad, Cheryl Thomas, Security Services Manager, Monique George and Randy Wells


Fredrick Carriere, Security


Mid City’s New

Seniors ER Baton Rouge General launched its Seniors ER, housed in the Mid City Emergency Department, specially designated and designed for adults 65 and older. The Seniors ER is staffed with a team specializing in geriatric care and trained in administering screenings and assessments to identify patients who may need additional assistance or resources outside the hospital. The team includes physicians specializing in geriatrics, emergency medicine, and palliative care; nurses trained in geriatric emergency care; and sensitivity training for other disciplines including physical therapists, pharmacists, social workers and other caregiving staff who work with seniors. “We have worked passionately to identify what seniors need most and have enhanced our medical teams and designed a physical space to meet their unique needs,” said Marsha Bond, RN.

We Love our Seniors!

BRG Employee Reaches Out Through Social MediaIn an effort to provide real-time communication options for our consumers, patients, and Employees, Baton Rouge General’s Mary Uter, LCSW has gone “social” to answer questions related to senior care. Providing consumers with easy access to our Senior Care Consultant is an innovative opportunity for our team to listen, engage, and address healthcare related questions.

?Did you know?Social media is the fastest growing media in history with more than 3 in 5 Internet users engaging in social outlets.

Like us on Facebook and visit the BRG website and ask “Mary” your questions today!

Mary Uter, LCSW Senior Care Consultant Senior Question Samples

• How do I find good resources to care for my aging parents?

• My elderly parents live at home. My father has been having more frequent falls. What are your suggestions?

• My elderly mother lives alone. When I visit her, I sometimes notice that she hasn’t taken her medicine. How can I make sure she takes her medicine as directed?

Ask Maryto learn more about the General’s Senior Services and for questions about caring for the elderly.

Three new members were recently appointed to General Health System/Baton Rouge General’s Board of Trustees. The following Board members began their term in January:

They join current members of the Baton Rouge General Board of Trustees: David Pitts, Chairman; Evelyn Hayes, MD, Vice Chairman; Venkat Banda, MD; Peter J. Bostick, MD; Gregory Bowser; Sue Anne Cox; Perry Franklin; Gary Graphia; Leslie Herpin Marx; Margaret Hart; William R. Holman; Roy Kadair, MD; Nanette Noland; Andrew Olinde, MD; Janice Pellar; Charles “Buddy” Roemer; and Ed Starns, CPA.

New Members Appointed to Baton Rouge General’s Board of Trustees

James L. Llorens, PhDChancellor of Southern University and A&M College

Patricia J. TysonTeacher, East Baton Rouge Parish School System

Rev. Ronnie L. WilliamsFounder and President of Camelot College

Mary Uter, LCSW, Dr. Floyd Roberts, Senator Yvonne Dorsey, Dr. John Jones, Marsha Bond, RN, Dr. Venkat Banda, and Bill Holman cut the ribbon at the new Seniors ER.

BRG Physicians Dr. Robert St. Amant and Dr. Vicki Munson with Amber Doiron, LPN (center) at the General’s Go Red booth.

“ I suspected I was having a heart attack. And I knew exactly where to go...”

- Cecil Phillips

Rehab Department’s Chris Perkins, LOTR helping with body mass index screening at the General’s Go Red booth.

Baton Rouge General Goes Red

Dance With A DoctorResearch has shown that ballroom dancing has proven benefits for older people, and even counteracts declines in aging. That’s why Baton Rouge General is dazzling WBRZ and The Advocate’s Life After 50 event with our very own senior patient, ballroom dance guru Cecil Phillips. He will be joined by competitive dance partners Drs. James Crowell and Sterling Sightler and the General’s Seniors ER team. Special dance demos and East Coast Swing dance lessons will be provided at our booth along with helpful information for Seniors and their caregivers.

Saturday April 21, 2012 8:00 am – 3:00 pm Seminar 9:15 am

Baton Rouge River CenterFREE Parking & Admission!

On February 9th, employees from BRG’s Womack Heart Center joined Baton Rouge General Physicians Dr. Robert St. Amant and Dr. Vicki Munson at the annual Go Red for Women awareness event. American Heart Association’s Go Red for Women is an initiative designed to empower women to take charge of their heart health and understand their personal risk factors. The BRG team provided free body mass index screenings to more than a hundred people and educated women about nutrition, cholesterol, exercise and prevention.

Special thanks to Dr. St. Amant; Dr. Munson; Chris Perkins, LOTR; Geri Sutton, LOTR; John Dunlap, CES; Jane Ladmirault, ST; and Amber Doiron, LPN!

Cecil’s BRG Story...

I suspected I was having a heart attack. And I knew exactly where to go... –Cecil Phillips


Go to BRGeneral.org/heart to see Cecil’s BRG Story!

Celebrating Hospital Week 2012• Tuesday, May 15, 2012

Mid City: 11am - 1pm, Bat Cave

• Thursday, May 17, 2012

Bluebonnet: 11am - 1pm, Conference Rooms 1 & 2

•••

Join us for lunch!


Baton Rouge General’s 2011 School of Nursing GraduatesBaton Rouge General Medical Center’s School of Nursing held its 28th Commencement Exercises announcing the graduation of 31 nursing candidates at a ceremony at Broadmoor United Methodist Church on December 9, 2011.

Top Row: Marcus Montgomery, Gisele Vermette, Ross Hagendorfer, Winston Willis, Niema Thomas, Jonathan Williams Third Row: Bethany Cox, David Bueche, Robin Burris, Melinda Gates, Megan Ezell, Amber Kelly, Julie Watson, Aron Coates, Leigh Ann Saia, William Parks Second Row: Karen Pillsbury, Jennifer Barr, Jennifer Taylor, Peaches Willis, Tanya Dyer-Scott, Desiree’ DeCuir, Kelsi DiBenedetto, Tomi Lea Bottom Row: Amanda Averett, Nick Flurry, Lacey Blanchard, Cindy Vinning, Chikarol Miller, Andrew Bolton, Heather LeethCongratulations Class of 2011!

Helping Tulane Students Make the GradeHeartfelt thanks to the entire Baton Rouge General/Tulane School of Medicine satellite campus faculty and staff! Because of your dedication to these exceptional students, we are proud to announce that 5 of our 10 medical students finished in the top 15% of the Tulane class of 180 students on the TOSCE!

“The Baton Rouge General faculty and staff have gone above and beyond to make our experience fulfilling and meaningful,” notes 4th year BRG/Tulane LEAD medical student Kenneth Perry.

The Team Observed Structured Clinical Encounter (TOSCE) is a formative assessment of medical students that is required by senior students at Tulane with simulated patients and is designed to evaluate clinical skills. “The exceptional performance of our

medical students is a testament to

the commitment and hard work of

our entire faculty and staff,” notes

Connie Rome, Director, Graduate

Medical Education.

A Satellite Campus ofTulane University School of Medicine

The Work Excellence Steering Committee selected 14 BRG/GHS Employees for the third wave of Lean Six Sigma Green Belt Training, which kicked off in January. Two leaders from The Baton Rouge Clinic will also participate in Baton Rouge General’s prestigious training program.

Green Belt trainees will attend a series of training courses over 6 months focused on each phase of six sigma (Define, Measure, Analyze, Improve and Control). Green Belts also facilitate a frontline team through completion of a six sigma initiative to apply their learning.

The following individuals are pursuing Green Belt Certification: Brad Barhorst, MS, Physicist, Pennington Cancer CenterKurt Bennett, Director, Physician Services, BRG PhysiciansMarsha Bond, BSN, RN, CEN, Director, Emergency ServicesMichelle Capone, Director, Medical Staff ServicesCorey Doughty, Director, Legal ServicesDanita Lee, Clinical Informatics AnalystNatalie McCall, Manager, Financial OperationsJobe Nasca, RN, CRRN, Manager, Bluebonnet ICU

Green Belt Candidates

Kudos

Stacey Nolan, Manager, Employee BenefitsDon Shaw, Vice President, Revenue CycleCrystal Sims, RN, Manager, PTB4 Patient Care UnitGeri Sutton, LOTR, Director, Rehab ServicesCarol Tingle, PhD, MSN, Director, School of Nursing/ Radiology & Clinical EducationKevin Tripode, PharmD, Manager, Mid City Pharmacy

Nationally-Recognized Cancer CareCongratulations to our staff on Pennington Cancer Center’s 2011 Outstanding Achievement Award!

This prestigious award is given by the Commission on Cancer (CoC) of the American College of Surgeons to recognize cancer programs that exceed national standards in providing quality care to cancer patients.

The exceptional, compassionate care provided by our staff has made us a national leader for quality and excellence in cancer care. Thank you for your hard work and dedication to our patients, our cancer program and our community.

Below are some of the more than 150 Baton Rouge General registered team members at Komen’s Race for the Cure on March 10. Go Team Baton Rouge General!

Nominate an outstanding patient care provider on the GHS Intranet’s “Nursing News.” Deadline: Thurs., April 8, 2012

Thursday, May 10, 2012New Location: Parc 73, 14379 Louisiana 73, Prairieville, LA 70769

2012 Nurse Excellence Awards & Banquet

• Edith LoBue Leadership• Traditional Nurse of the Year• Non-Traditional Nurse of the Year• RN Rookie of the Year• Ancillary Friend of Nursing• Physician Friend of Nursing

Categories:

Nurse Excellence Nominations:

Tickets on sale until May 1 • Available in administration$30 per ticket. You must have a ticket to enter the banquet due to limited seating.

Nursing Scholarships:Two (2) Nursing Scholarships will be awarded at the Nurse Excellence Banquet. For an application form and eligibility criteria, refer to Nursing News on the GHS Intranet Homepage.


Summer Casual is Around the Corner! (May 1 - October 1)Casual dress offers a welcome alternative to the formality of typical business office attire - especially during a hot and humid Louisiana summer!

If you are wondering what clothing is appropriate in your department, keep in mind our hospital’s reputation for professionalism and quality. If you’re questioning whether or not an item is acceptable, it probably isn’t.

Appropriate Business Casual for Men: Pressed cotton slacks, polo shirt/golf shirts with collars, oxford shirt without tie,

denim shirt, loafers, dress boots.

Appropriate Business Casual for Women: Skirts, cropped/Capri pants (must be at least mid-calf), pressed cotton slacks,

polo shirt/golf shirt with collars, denim shirt, denim skirt/dress, sleeveless dresses, sleeveless blouses, wrap-around skirts, flats, no hosiery or socks, dress boots, open toe shoes in non-patient care areas. (Open-toed dress shoes are acceptable prior to casual summer in non-patient care areas, but not sandals.)

Will Johnson, EVSJanet Bordelon, Internal Audit 12•Exchange, First Quarter 2012

Employee Parking ReminderWe would like to remind all Employees that Baton Rouge General is a high volume hospital. To allow for maximum parking spaces for our physicians, patients and visitors, all Employees, students and vendors are expected to park in the parking areas highlighted in blue on the parking maps found on Link-In Center. Parking policies will be strictly enforced. Thank you for your cooperation!

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Parking Garage,LEVELS G, 1, 2, 3, 4Visitor Parking

LEVELS G, 3, 4Employee Parking(Designated byyellow stripes)

AdditionalParking

Mid City CampusParking and Smoking Area Map

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Thank you for only parking in the employee parking areas. !

Come fill your Easter Baskets at the Gift Shop!

“ I was thrilled with the selection of Easter goodies I found, right here, in our gift shop – my baskets are full!” Nicole Kleinpeter, Marketing and Communications

20% Gift Shop Coupon!The Gift Shop is offering all Baton Rouge General employees an exclusive discount! Get 20% off any regular priced item from March 29-30, 2012. Don’t miss your chance to get the latest and greatest! Easter goodies, candles, flip flops, jewelry, decorative accents, and much more!!! Coupon must be presented at time of purchase.

Cannot be used with other discounts. Normal exclusions apply.

Insert•Exchange, First Quarter 2012

2012 Sweetheart Dance Breaks Record!Baton Rouge General’s Foundation hosted the 19th Annual Father/Daughter Sweetheart Dance at Crowne Plaza on Sunday, January 29. More than 1,100 dads and daughters joined us for the event, raising a record-breaking $47,000 to support the patients and families served by Baton Rouge General.

Since 1993, dads and daughters from the Greater Baton Rouge community have attended the Foundation’s annual Father/Daughter Sweetheart Dance. In 2011, the event raised more than $32,000 and provided new technology and programs for our cardiac patients at the Womack Heart Center, including a new Quest Instrument, which provides the most advanced equipment to administer life-saving medications to patients during open heart surgery.

Thank you to all who supported this year’s dance by purchasing a raffle ticket or attending. Your contributions will touch the lives of our patients and their families.

Glenn Smith, Taxation Department, with his daughters Amy Smith Wilson, Corporate Communications, and Claire Smith, Radiology, with Baton Rouge General Board of Trustees Member, Perry Franklin, and his daughter Lauren.

Father/Daughter Committee Chair and Baton Rouge General Foundation Board Member Pete Bush with American Girl raffle winner Raven Kelley.

Baton Rouge General’s Foundation hosted a donor appreciation event on January 25, 2012 at the Bluebonnet campus, where donors, community members and physicians were invited to learn about the General’s OR expansion plans and hybrid technology. The event focused on the future of health care and featured demonstrations of daVinci, BRG’s new robotics technology, and the C-Mac Video Laryngoscope, which Foundation donor dollars helped purchase for the hospital.

Dr. John Godke demonstrates the C-Mac Video Laryngoscope, which was funded by donor support.

Nicole Cheramie, RN and Danyel Swinehart, RN in the future Hybrid Operating Room at Bluebonnet.

Dr. Antoine Keller presenting on the future of healthcare.

Foundation Event Celebrates Future of Healthcare

Baton Rouge General Foundation UPDATE

Pam CauseyPresident of Baton Rouge General’s Auxiliary

Rick LipscombArchitect, Partner WHLC Architecture

Tena RoemerSpeech Pathologist

New Members Appointed to the Foundation’s Board of Governors

Join us at the 2012

Kickoff!The 2012 You, Me & BRG Employee Giving Program is coming soon! Because of your generosity, so many wonderful things are happening in our hospital! Look for your name on the new donor recognition panels located near the cafeterias at Mid City and Bluebonnet. The campaign is right around the corner and we need you!

Join us as we kick-off the campaign: Monday, April 30, 2012 at Mid City

Tuesday, May 1, 2012 at Bluebonnet

Together we make

a difference!

Your Generosity in Action: Progress Update on Funded Grants Now Online!

Your gifts have been making a significant impact on our patients and their families since the first You, Me & BRG Employee Giving campaign in 2010. Read more about how these developments are making a difference in the lives of those we serve! www.BRGeneral.org

2011 Grants Announced! Last year’s You, Me & BRG Employee Giving Program was a tremendous success, raising more than $133,000 in pledges and donations. Because of YOUR generosity through the 2011 program, 12 projects have been awarded grants for patient care equipment and services that will directly enhance the environment for our staff and patients. Check out the full list online at www.BRGeneral.org/Foundation.

2011 You, Me, & BRG Grant Recipients: Physical Therapy, Women’s and Children’s Services, Seniors ER, Same Day Surgery, Post-Acute Care and Recovery Units, Respiratory, Burn, Wound, OR, and ER.

Construction is currently underway to create a training suite on the 3rd Floor at Mid City. This enhancement will provide a new hands-on educational space that will be available to all Employees and students seeking training for new techniques in their field.

Funded by gifts received through the 2011 You, Me & BRG Employee Giving Program, the project is slated to be complete by April 30, 2012.

Features include:

• SimMan Patient Simulator, an advanced interactive training mannequin

• 3 Simulator Patient Bays for training • Staff and Instructor Observation

Room

Funding Education Excellence

Exchange, First Quarter 2012•Insert

Above, SimMan Patient Simulator; below third floor waiting area that will become the new skills lab.

Above, new donor recognition panels at Bluebonnet and Mid City

exchange march 2012

Health & Medicine

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