excelência no sistema de melhoria contínua -...
TRANSCRIPT
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Excelência no Sistema de Melhoria Contínua
Melhoria dos processos numa abordagem da cadeia de valor
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Bosch in Portugal
Porto
Lisbon
Bosch Car Multimedia
Portugal - Braga
Robert Bosch - Lisbon
Bosch Security Systems -
Ovar / Lisbon
Bosch Thermotechnology -
Aveiro
BSH - Lisbon
Automotive Technology
Energy and Building Technology
Consumer Goods
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Bosch Thermotechnology
1992 - European leader in gas-fired water heaters
1993 - Creation of development department
2007- Production of solar collectors
2004 - Centre of competence for domestic hot water, including electrical appliances
1996 - First licenses granted to third parties; start of production of boilers in Portugal
2009- Domestic Hot Water business unit set up
2011- Start of production of domestic hot water heat pumps
1977 - Foundation of Vulcano Luso Ibérica
1988 - Robert Bosch GmbH becomes major shareholder of Vulcano Termodomésticos SA – 90%
1998 - Robert Bosch GmbH acquires the remaining 10% of shares in Vulcano
From a CKD assembler to a Competence Centre
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Bosch TT – Product Portfolio
Gas Instantaneous Water Heaters
Gas-fired Boilers
Heat Pump Water Heaters
Solar thermal systems
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Value Stream Manager
Value Streams – Aveiro Plant
Role of the VSMgr
Benchmark activities
System CIP – follow up
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Value Streams/ Value Stream Manager
- Water Heaters * - Boilers * - Heat Pumps ** - Solar **
Plant Manager is the VSM responsible for all Value Streams
* GWI + GZT represents 85%; ** Not considered in BPS assessment;
• Sets the targets / target condition for the value stream
• Leads and ensures / reviews the System-CIP process
• Derives System-CIP projects
• Deploys targets to functions
• Conducts process confirmations to develop people & processes
• Responsible for the BPS plant coordinator
• Promoter for benchmark activities
Role
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Benchmark activities
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System CIP – follow up
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System CIP
True North
Vision
Business requirements
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• 0 defects
• 100% value added
• 100% delivery performance
• JIT/ JIS
• Learning organization
True North
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What is the contribution?
How to prioritize?
From the Business Requirements to the KPI
KPI tree
Value contribution
Results – Plant main KPI’s
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Derivation of KPI from Business Requirements
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KPI tree – Value contribution
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System CIP
Inputs for System CIP
Story Line
System CIP Deliver – Make - Source
System CIP Cycle - Schedule
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Inputs for System CIP
Purpose of System-CIP is to identify the most important improvement issues.