evolving partnerships and supply chain management · evolving partnerships and supply chain...

Evolving partnerships and supply

chain managementDelivering greater collaboration, better outcomes and real service integration

Considering what that means for the WHP and next generation of Public Sector service contracts

1© 2017 PublicCo Limited. All rights

reserved. This document is CONFIDENTIAL

Joel Featherman Anne Gregory Aaron Henricksen

CEO Director Associate Director

PublicCo is a leading consultancy practice dedicated to driving the very highest standards in public service design and delivery, globally. We are a joint venture with the Learning and Work Institute (L&W).

Some consulting firms treat business sectors as interchangeable, but at PublicCo, we know that this ‘one size fits all’ philosophy is flawed. Our real-world understanding of ‘what works’ enables us to provide a highly specialist, performance-focused approach to strategic and operational challenges.



About PublicCo and the team

3

Prime contractors driving collaboration over the supply chain

© 2017 PublicCo Limited. All rights reserved. This document is CONFIDENTIAL

Supply chain and partnerships – how it works

Ultimate responsibility for delivery

Manage multiple relationships (e2e,

specialist, spot purchase and customer)

Define services and requirements

Co-ordinate with suppliers

Support integration

Ensure use of effective methodologies

and tools

*PWC Outsourcing comes of age: The rise of collaborative partnering

Prime’s hold:

Prime provider



Drivers of Change

LOCALISM

COHORT

FUNDING



Market responses – Contracts to Networks

NETWORKSCONTRACTSPrime / Subcontractor model

PARTNERSHIPS

Public Services Lab

Ingeus / Pluss

Social franchise model

HA based partnerships

Increased supply chain diversity

Enhanced transparency on performance data



Prime decision matrix

How good are we compared to third parties?

Better

Worse

Similar

Is this a source of competitive advantage?

No Yes

Prime deliversPrime delivers,

if it doesn’t distract

Outsource Collaborative agreement

*Ashridge management school

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2

3

4

5

6

7

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The future of supply chains

A

B

CD

E

Prime provider

Niche suppliers

Master partners

– Honest intentions and best interests of customer

– Collective responsibility

– Competitive tension removed

– Co-design and integration between partners

– Sharing knowledge and creating innovation and efficiency

– Transparent communication

– Open governance

Creating collaborations for the future – useful tests

• Are you creating the greatest impact on outcomes?• Are you delivering best in class directly and through

the partnership?

• Are partners motivated to do their best (rewards, risks)?

• Are specifications, constraints and resources clearly defined, tested and agreed?

• Do partners have the capacity and capability to add value?

• Are conflicts of interest low and incentives aligned?

• Are you clear on the IPR that is individually owned and collectively owned?

© 2017 PublicCo Limited. All rights reserved. This document is CONFIDENTIAL

8

STRATEGY TESTS

OWNERSHIP TESTS

MOTIVATION TESTS

PARTNER TESTS



Some practical tips for WHP

Clear offer and strategy

Be prepared to walk away

Test your ideas

Protect your IP

Consider what additional expertise is needed

Be noisy

Tailored offer support

Establishing strategy and offer

Defined ways of working

Immediate access to Primes

Local co-design (what’s right in your geographical

areas)

Regional tailored commercials (P&L, risk, scenarios etc)

EOI completion support & clarification management

Regional negotiation with Primes

Local assessment of Primes offer against balanced

scorecard

On hand support to respond to queries



How PublicCo can help you

Wraparound support

Weekly phone call and emails on progress

Sharing of best practice/lessons learnt with other supply

chain partners

Reporting and briefing on key movements (DWP and

Prime)

Account and relationship management with major

Primes

Project co-ordination and reporting

Attendance at events and briefings



Q&A and contact details

Joel FeathermanCEO

07739 [email protected]

Anne GregoryDirector


Aaron HenricksenAssociate Director


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