everyday english: travel review
TRANSCRIPT
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Travel Review Lesson
Airport & Accommodations
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Travel & Hospitality Occupations
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Airport Vocabulary
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When you drive to the airport, there are usually TWO different terminals you can go to: D ___________Terminal
or I____________Terminal
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When you drive to the airport, there are usually TWO different terminals you can go to: DOMESTIC Terminal
or INTERNATIONAL Terminal
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Within each terminal (domestic and International), there are two placesyou can go.
If you’re picking someone up, you should go to A________________.
If you’re flying somewhere, you should go to D__________________
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Within each terminal (domestic and International), there are two placesyou can go.
• If you’re picking someone up, you should go to ARRIVALS.
• If you’re flying somewhere, you should go to DEPARTURES
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When you go to the check-in counter, you will be asked how many bags you arebringing.
• Bags that you will keep with you are called: C___________O__________
• Bags that you will store below the plane are called: CH_______________
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When you check-in, you will be asked how many bags you are bringing.
• Bags that you will keep with you are called: CARRY-ON (Baggage/luggage)
• Bags that you will store below the plane are called: CHECKED Baggage/luggage
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There are two kinds of airline tickets:
1- ________(good for one flight to your destination)
R________ (good for two flights. One to your destination & one to return)
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There are two kinds of airline tickets:
1- WAY(good for one flight to your destination)
ROUNDTRIP (good for two flights. One to your destination & one to return)1
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TIP: When you are at the check-in counter, it’s always good to reconfirm your Seat OR try requesting your preferred seating.
There are several locations to sit on an airplane. Can you name them?
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TIP: When you are at the check-in counter, it’s always good to reconfirm your Seat OR try requesting your preferred seating.
There are several locations to sit on an airplane. Can you name them?
window
middle
aisle
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After you check-in, the agent will give you a B______________P______________.
What kind of information can you find on this card?
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On this BOARDING PASS, you will see your:
• Boarding Time• Departure Time• Flight Number• Gate Number• Seat Number• Boarding Group (1-4)
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What are some rules on an airplane?
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Rules on an Airplane:
Mobile phones & Smoking are strictly forbiddenwhile aboard the airplane.
All passengers must fasten their seat beltwhen the captain turns on the sign.
This usually happens when Taking Off, Landing, & if there is turbulance
When landing, • you must return your seat to it’s upright position • put up (or put away) your Tray Table.
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When you arrive to your final destination, you may need to go to two locations:
• The Customs & I_______________ area, if you are travelling from abroad.
• The B_______________ C______________ area, to retrieve your Checked Luggage.
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When you arrive to your final destination, you may need to go to two locations:
• The Customs & IMMIGRATION area, if you are travelling from abroad.
• The BAGGAGE CLAIM area, to retrieve your Checked Luggage.
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What’s the difference between a Resort and a Hotel?
Which one do you prefer to stay at when you travel?
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’F______________' are places that visitors can go to, such as Swimming pools, Saunas, Tennis courts, Golf courses, Gyms, Spa etc. ex: “This resort didn’t maintain their facilities, so the place looked old.”
’A_______________' are services & items that the hotel offers to its guests, such as laundry services, Salon, Room service, Laundry, Car service; as well as Shampoos, Soap, Hair dryer, Towels, etc. ex: The Park Hyatt offers 5-star amenities to all of it’s guests.”
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’FACILITIES' are places that visitors can go to, such as Swimming pools, Saunas, Tennis courts, Golf courses, Gyms, Spa etc. ex: “This resort didn’t maintain their facilities, so the place looked old.”
’AMENITIES' are services & items that the hotel offers to its guests, such as laundry services, Salon, Room service, Laundry, Car service; as well as Shampoos, Soap, Hair dryer, Towels, etc. ex: The Park Hyatt offers 5-star amenities to all of it’s guests.”
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A basic hotel room is called a St________________ Room.
They usually come with a S____________ bed, or a D_________________bed
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A basic hotel room is called a Standard Room.
They usually come with a Single bed, or a Double bed
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You can also get a S_______________, which is when your room comes with a sitting area, (Sofa, Chairs, and sometimes a small kitchen)
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You can also get a SUITE, which is when your room comes with a sittingarea, (Sofa, Chairs, and sometimes a small kitchen)
* Sometimes called Family Room
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Many hotels provide a few C______________________ (FREE) Amenities, such as
• SH________________ to wash your hair• S_________________ to smell fresh!• T_______________ & a toothbrush to keep your teeth white.• A C_______________ for your hair
And most hotels will offer free bottles of water.
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Many hotels provide a few COMPLIMENTARY (FREE) Amenities, such as
• SHAMPOO to wash your hair• SOAP to smell fresh!• TOOTHPASTE & a toothbrush to keep your teeth white.• A COMB for your hair
And most hotels will offer free bottles of water.
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Most hotels will include a M______ Bar in the room for when the guests want to eatsnacks and drink. These are NOT complimentary, and often O_________PRICED.
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Most hotels will include a MINI Bar in the room for when the guests want to eatsnacks and drink. These are NOT complimentary, and often OVERPRICED.
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You may need to call to order extra T_______________ to be delivered to your roomby H_________________.
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You may need to call to order extra TOWELS to be delivered to your roomby HOUSEKEEPING.
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Other Items you may need to request:
I________
H___________
Assistance with theS__________
L____________ Services
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Other Items you may need to request:
IRON
HAIR DRYER
Assistance with theSAFE
LAUNDRY Services
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Hotel Services
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If you don’t feel like eating out, you can always order R_______ S__________ and have food delivered to your room.
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If you don’t feel like eating out, you can always order ROOM SERVICE and havefood delivered to your room.
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Many places will offer a Complimentary Breakfast B________________. If you’re lucky, your buffet will have an Omelet Station, a big selection of fresh fruits, cereals,juices and breads.
This is called a C_______________ OR western Buffet
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Many places will offer a Complimentary Breakfast BUFFET. If you’re lucky, your buffet will have an Omelet Station, a big selection of fresh fruits, cereals,juices and breads.
This is called a CONTINENTAL Buffet
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If you’ve got an early morning appointment, you can call the front desk to request a W______-U_______ C___________.
Someone will call you in the morning to make sure you get up!
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If you’ve got an early morning appointment, you can call the front desk to request a WAKE-UP CALL.
Someone will call you in the morning to make sure you get up!
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Most hotels have a Check-out time at noon-2pm. When you check-out, you will see a list of all of your CH_______________. This will be a list of all the services and food you’ve bought during your stay.
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Most hotels have a Check-out time at noon-2pm. When you check-out, you will see a list of all of your CHARGES. This will be a list of all the services and food you’vebought during your stay.