FW Olin Distinguished Professor of Global Business & Whole Foods Market Research Scholar in Conscious Capitalism

Co-founder & Co-Chairman, Conscious Capitalism Inc.

@RajSisodiaCCRaj Sisodia

Caring for Your PeopleEVERYBODY MATTERS

We still live in a world of extraordinary pain and suffering

Physical violence

is sharply down

But psychic and planetary

suffering are on the rise

88% of Americans feel they work for a company that doesn’t care about them as human beings

Actively engaged Not engaged

Actively disengaged

Cost of Disengagement

$550 Billion a year in lost

productivity

Percentage of the US workforce that is

Globally, only 15% are engaged!

Heart attacks are 20% higher on Monday

mornings

120,000…and that is just employees

Nearly 60% of American

households are technically

insolvent and adding to

their debt loads each year

Source: Peter Georgescu, Capitalists Arise! End

Economic Inequality, Grow the Middle Class, Heal the

Nation (Berrett-Koehler, 2017)

50% of Americans have less than $400 in the bank and could not come up with $2000 within 30 days

National Bureau of Economic Research

“I pay a $50 late fee on rent because if I pay it on time then I can’t go through till my next paycheck.”

“My car broke down and I didn’t have enough to get it fixed.”

“I was short only a few bucks but got hit by a $25 overdraft fee.”

“Last month I couldn’t pay my phone bill, ended up with late fee plus a $45 restoration fee.”

PayActiv

Clearly, the way we work isn't working

The human costs of doing business are unconscionably high

Thus, healing needs to be the meta-purpose of our times

We need to heal ourselves, our families and our communities

We need to heal our companies and our countries

We need to heal our planet and all the life on it

We need to heal the past, present and future

“Our prime purpose in

this life is to help others.

If you can't help them, at

least don't hurt them.”

If we don’t consciously choose to be part of the healing,

we are probably part of the hurting

Even healing professions have been

made places of suffering by the way we run our

organizations

How Did We Get Here?

“No problem can be solved from the same level of consciousness that created it.”

THE FOUR ESSENTIAL HUMAN ENERGIES

Masculine Energy

Mature Masculine

Hyper Masculine

Feminine Energy

Mature Feminine

Hyper Feminine

Elder Energy

Meaning and

Purpose

Dogma and Division

Child Energy

Innocence and Joy

Adolescent, Self-

indulgent

FREEDOM

INDIVIDUALISM

REASON

EGALITARIANISM

The United States was born with strong Enlightenment values and a foundation of deep religiosity

G. K. Chesterton called the US “a nation with the soul of a church.”

Masculine Energy

Mature Masculine

Hyper Masculine

Feminine Energy

Mature Feminine

Hyper Feminine

Elder Energy

Meaning and

Purpose

Dogma and Division

Child Energy

Innocence and Joy

Adolescent, Self-

indulgent

WH

ERE

THE

US

STA

RTE

D

“Remember the Ladies, and be more generous and favorable to them than your ancestors. Do not put such unlimited power into the hands of the Husbands. Remember, all Men would be tyrants if they could. If particular care and attention is not paid to the Ladies we are determined to foment a Rebellion and will not hold ourselves bound by any Laws in which we have no voice or Representation... That your sex are naturally tyrannical is a truth so thoroughly established as to admit of no dispute; but such of you as wish to be happy willingly give up -- the harsh tide of master for the more tender and endearing one of friend.”

3/31/1776

“We have been told that our struggle has loosened the bonds of government everywhere; that children and apprentices were disobedient; that schools and colleges were grown turbulent; that Indians slighted their guardians, and negroes grew insolent to their masters.

But your letter was the first intimation that another tribe, more numerous and powerful than all the rest, were grown discontented.

Depend upon it, we know better than to repeal our masculine systems… We have only the name of masters, and rather than give up this, which would completely subject us to the despotism of the petticoat, I hope General Washington and all our brave heroes would fight." 4/14/1776

“Whilst you are proclaiming peace and good-will to men, emancipating all nations, you insist upon retaining an absolute power over wives.

But you must remember that arbitrary power is like most other things which are very hard, very liable to be broken; and, notwithstanding all your wise laws and maxims, we have it in our power, not only to free ourselves, but to subdue our masters, and without violence, throw both your natural and legal authority at our feet."

5/7/1776

Democracy and capitalism evolved in the US on parallel hyper-masculine tracks

Masculine Energy

Mature Masculine

Hyper Masculine

Feminine Energy

Mature Feminine

Hyper Feminine

Elder Energy

Meaning and

Purpose

Dogma and Division

Child Energy

Innocence and Joy

Adolescent, Self-

indulgent

WH

ERE

THE

US

IS N

OW

To heal means to become whole

This is notabout

healing businesses

It is about business as

healing

Done right, business can actually alleviate suffering and elevate joy

Not everything that is faced

can be changed. But nothing

can be changed until it is faced.James Baldwin

The Parable of the Pothole

Appletree Answers

“I felt a deep sense of shame.” CEO John Ratliff

Serving and Uplifting the Innocent

Jaipur Rugs

“The cunningness of others is our

greatest opportunity”

Confronting Social Sadness

Greyston Bakery

“We don’t hire people to bake brownies. We bake brownies to hire people.” “If not for Greyston, I would be

dead or back in jail.” Dion Drew

Healing or Hurting?Leaders set the tone

The macrocosm is a reflection

of the microcosm

From a renowned healthcare institution:

Your supervisor is more important to your health than your primary care physician!

The business of business is people… ...yesterday,

today and forever

Herb Kelleher

Business is fundamentally about healing

GLOBAL WELLNESS INSTITUTE

It’s not wellness programs that boost worker health

and productivity –

it’s whether employees identify their company as

genuinely “caring.”

Unwellness at work now costs the US $2.2 trillion

annually, or 12% of GDP!

People who are engaged and thriving in their lives…

• 41% lower health-related costs than “struggling” employees

• 62% lower health-related costs than “suffering” employees

GALLUP SURVEY

• Focus on the patient…the customer

• Focus on cost, not caring

• View people as functions

• View success as money, power, position

What we are taught:

From information to INSPIRATION

From compliance to COMPASSION

From cost to CARE

“Ladies and gentlemen serving ladies and gentlemen”

Loved ones caring for loved ones!

Take care of the people

They will take care of the business