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DATE: FRIDAY, November 24, 2017 VENUE: LE MERIDIEN, NEW DELHI, INDIA Program Director: Sunil Sayal, Region CFO, India, Nokia Solutions & Networks Knowledge Partner Associate Sponsor 7 TH ANNUAL BPM & SHARED SERVICES CONCLAVE Announces ReSHAPING YOUR TRANSFORMATION STRATEGY FOR WHAT MATTERS WHAT’S NEXT? The Story Unfolds….

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  • DATE: FRIDAY, November 24, 2017VENUE: LE MERIDIEN, NEW DELHI, INDIA

    Program Director: Sunil Sayal, Region CFO, India, Nokia Solutions & Networks

    Knowledge Partner Associate Sponsor

    7TH ANNUAL BPM & SHARED SERVICES CONCLAVE

    Announces

    ReSHAPING YOUR TRANSFORMATION STRATEGY FOR WHAT MATTERS WHATS NEXT?

    The Story Unfolds.

  • Shared Services Forum (SSF) with RvaluE Consulting as knowledge partner, has conceptualized and hasbeen holding the annual BPM & Shared Services Conclave for six consecutive years now. The key objectivesof this event are to capture, recognize and disseminate awareness/ impact of Business ProcessManagement (BPM) by Global Indian Organizations through Shared Services, both captive and hybrid,thereby fully leveraging the best practices from global shared services and off- shoring operations.

    Past Conclave Events - 2011 to 2016

    The journey of SSF began in 2011 with the purpose of sharing the knowledge which was resident with a fewleaders of the shared services and outsourcing industry. This journey so far has been extremely successfulwith its focus progressively widening from Business Process Consolidation (BPC) to a more holistic BusinessProcess Management (BPM). Participants take back not only a myriad of experiences with regards tostrategic execution of BPM, but also connections and awards that bring in Culture and Value to theIndustry.

    The BPM & Shared Services Conclave event is one of its kind in India, with a winning combination ofrenowned panel of speakers, and attended by leaders from across the country, followed by an extremelycharged-up evening of celebrations for Excellence Awards & Recognition for Leaders & Organizations acrossthe Globe.

    2016 NATIONAL BPM & SHARED CONCLAVE IN PROGRESS

  • Shared Services Forum takes pleasure in announcing its:

    7th Annual BPM & Shared Services ConclaveOn

    ReSHAPING YOUR TRANSFORMATION STRATEGY FOR WHAT MATTERS

    WHATS NEXT?Friday, November 24, 2017 at Le Meridien, New Delhi

    The last six conclave events reinforced the belief that success stories of global shared services andadoption of BPM in Indian Corporations is the best possible way to disseminate the value of BusinessProcess Management (BPM) and its linkage to Business Impact.

    In this fast-paced changing world, since organizations are required to deal with the challenges of Agility &Cost Optimization, Customer Experience, Digitization, Transformation, and Capability Development,they are realizing the urgency of bringing in BPM practices to deliver on such business imperatives.Accordingly, in the current era of growth and globalization, organizations are drawing upon global best inclass practices from overseas as well as off-shoring business operations and adapting to make them bestin context Business Process Transformation strategies that enable them to swiftly achieve the goals.

    This year, SSF aims to bring the focus of the Industry to reflect, redefine and shape their Business ProcessTransformation strategies to achieve strategic objective of being agile, optimize cost, develop newgeneration cognitive digital workforce, adopt robotics, enhance consumer experience, etc. across theirEnterprise functions (F&A, HR, IT, Supply Chain, Operations, CRM,).

    Many of the Global & Indian Organizations across multiple domains have redesigned and transformed theirbusiness processes completely to remain in control despite the high-paced change. Some of them havealready shaped their Business Process Transformation strategy, or are contemplating doing so, regardlessof the changing environs. The one-day Conclave event will focus on what matters today and what are thenext steps in the world which is changing at a break-neck speed.

    2017 CONCLAVE OBJECTIVES & OUTLINE

    The agenda of BPM & Shared Services Conclave 2017 has been categorized under three streams:

    Workshop Panel Discussions & Case Presentations, and Knowledge Sharing Interactions,

    Felicitating BPM Achievers, Excellence Awards & Recognitions, and

    SSF Publication on Business Process Transformation Trends

    The key focus areas of the One-Day conclave broadly include the following topics and sessions:

    From the Lens of the CXOs Unlocking the full Potential of Business Process Transformation toFocus on Value Innovation

    Building a New Generation of Cognitive Digital Workforce

    Scaling Up and Transforming Shared Services Operations in India

    Sharing Global Best Practices and Trends

    Building & Moving up the Process Maturity across the Enterprise Functions

    Future of the Shared Services for 2020

    Felicitating Leading Organizations and Exemplary Leaders in Shared Services

    Publishing Industry Trends on BPT Strategies

    ORGANIZING COMMITTEE

    Sunil Sayal, Region CFO - India, Nokia Solutions & Networks, and President SSFSudhir Mishra, Founder & Managing Partner, Trust LegalAnand Maheshwari, Founder Director, Quintes GlobalSanjay Gupta, Chief Architect, Shared Services ForumPranav Singh, CEO, SkillspanPallavi Jayaswal, Senior Manager SSF & RvaluE LS

  • Who would attend C-Suite Executives, Finance Controllers, Heads of HR/ IT/ Supply Chain Entrepreneurs of the Rural Sector Business strategy Leaders/ Managers Senior functional managers from multiple functions like, Quality/ Process Excellence, Finance &

    Accounting, Corporate Compliance, Supply Chain & Logistics, Information Systems, Human Resources Managers/ Leaders from Shared Services /BPO F&A, HR, Supply-chain, Operations People managing CPCs of Banking/ Financial Services/ Insurance operations

    Key Takeaways for Delegates

    The Conclave will be attended by 100+ delegates. Speakers (Business Leaders having experience of leadingtransformation) will share their experience. The key takeaways are:

    Necessity to reflect on the business process transformation strategy for your organization How to assess, build and move up the Process Maturity Index in your Enterprise Function How to ensure efficiencies across the company through highly integrated work flows Learn from SSC success stories to drive Business Process Transformation strategy for your organization Interact with experts and Industry leaders with Shared Services/ BPM experience Tips and Tricks/ Best-Practices for successful BPT Strategy

    Participation Fee for Delegates

    Delegate Fee Payment Methods

    1. Cheque/ Demand Draft in favor of Shared Services Forum (payable at New Delhi, India)

    2. Online Payment to the Bank Account of Shared services Forum

    Account Name: Shared Services Forum; Bank: HDFC Bank Ltd, Malviya Nagar, New Delhi - 110017

    Bank Account: Current A/c No. 13607630000737; RTGS/ NEFT IFSC Code HDFC0001360

    3. Payment through Credit Card/ Debit Card via PayZapp link

    NOTE: Nomination fee is non-refundable. However, participation by a substitute is allowed.

    Date, Venue and TimingDate : Friday, November 24, 2017Venue : Le Meridien, New DelhiDESIRE HALL, LE MERIDIENRegistration : 0900 0930 HrsPanel Sessions : 0930 1700 HrsExcellence Awards & Recognition : 1700 1800 HrsINSPIRE HALL, LE MERIDIENCocktail & Dinner : 1830 Hrs onwards

    CATEGORY

    EARLY BIRD FEE (Valid up to October 6, 2017)

    PostOctober 6, 2017

    1-2 Delegates(INR) per person

    3-4 Delegates(INR) per person

    5 Delegates(INR) per person

    5+ Delegates(INR) per person

    Single/ Multiple Participation

    (INR) per person

    CORPORATE Members 10,500/- 10,000/- 9,500/- 9,000/- 12,800/-

    PLATINUM Members FREE *10,000/- *9,500/- *9,000/- *12,800/-

    Non-Members 12,500/- 11,500/- 11,000/- 10,500/- 16,000/-

    * 2 FREE PASSES PLUS DISCOUNTED FEE ON ABOVE 2 ENTRIES, AS MENTIONED FOR PLATINUM MEMBERS

    Please note: Applicable Registration Fee is exclusive of 18% GST. GSTIN: 07AADCR9626F1Z8

  • AWARDS, RECOGNITION & FELICITATIONS

    The last decade has seen the emergence of true adoption of BPM & Shared Services in India. It is possiblythe beginning of a new era where we are challenging existing legacies, and building an innovative GlobalIndia. The time is now ripe for Excellence Awards & Recognition to those who have delivered BusinessImperatives using the power of Process Discipline. With this intent, Shared Services Forum, has institutedBPM & Shared Services Excellence Awards and Recognitions. These have been established to honour &promote Process Discipline and transformative strategies for demonstrating winning practices.

    BPM & Shared Services Excellence awards are designed to recognize contributions by Companies andIndividuals/ Professionals that are broadly comparable. With this objective, the year 2017 EXCELLENCEAWARDS will be in the following Categories:

    Shared Services in India/ Overseas: Servicing for any of the Service Functions (private or publicsector) such as Finance & Accounting (F&A), Human Resource (HR), Supply Chain Management,Operations, Customer Life Cycle Management, Information Technology Services within India orOverseas

    Effective BPM Adoption Delivered Business Impact/ Achieved Business Excellence by any of thefollowing: Leveraging Process Discipline leading to Process Excellence/ Innovation in any of the Service

    Functions Technology Transformation or Digitization in any of the Service Functions Deploying Innovative People Practices (Employee Engagement, Employee learning and

    development (L&D), Talent Practices, etc.) Moving up the Process Value Chain Exemplary Customer Experience Management Excellence in Culture Creation

    The above Awards will be for two separate sub-categories:

    Global In-House Centres

    Corporations and Shared Services in India

    Effective Business Process Transformation for a Client by BPO, presenting a Client Case Studydemonstrating value delivery

    RECOGNITION

    Successful Launch of Business Process Consolidation/ Shared Services Strategy by Companies/Institutionsin India through Captive or Outsourced Shared Services

    The Excellence Awards and Recognitions have been conferred on the following organizations for theirexemplary achievements since 2011:

    CONCLAVE ORGANIZATIONS AWARDED/ RECOGNIZED

    2011 nuFuture Digital India and Hindustan Unilever Limited

    2012Bharti Airtel Ltd, Atlas Documentary Facilitators Company (ADFC) Pvt Ltd (An Associate ofHDFC), ICICI Prudential Life Insurance Company Ltd, Dr Reddy's Laboratories Ltd

    2013 Tata Motors Ltd, Adani Enterprises Ltd, ICICI Bank Ltd, ONGC

    2014Reliance Industries, Vodafone Shared Services Ltd, Dabur India Ltd, Brandix Mercury Asia(Sri Lanka), ZEE Media Corporation Ltd, VE Commercial Vehicles Ltd, AHL BusinessSolutions Ltd

    2015Cipla Ltd, Hindustan Unilever Ltd, Tata Motors Ltd, Infosys BPO Ltd, Piramal Enterprises,United Spirits Ltd, and SRF Ltd

    2016Mahindra Integrated Business Services Pvt Ltd (Mahindra & Mahindra), TATA Motors Ltd,Essel Business Excellence Services Limited (Essel Group), Dr Reddys Laboratories Ltd,ANZ Begaluru Hub, and Kuoni Travel Group

  • FELICITATIONS

    Felicitating Leaders/ Achievers to recognize and honour stellar contributions by Distinguished Individualswho are key leaders in Global India to build the BPM/ Shared Services space at the Industry level as well asat the Company level.

    The 2014 Conclave had marked a new tradition of felicitating BPM Industry Leaders with Pioneering LeaderAwards to honor their stellar contributions in the BPM space at the Industry level as well as at theOrganizational level. Akhil Gupta (Vice Chairman, Bharti Group & Executive Chairman, Bharti Infratel Ltd)honoured with the PIONEERING BUSINESS LEADER IN GLOBAL INDIA for his Creativity & leadingEnterprise-wide Outsourcing & BPM Mission, delivering Value and Business Transformational Impact; andthe PIONEERING ENTREPRENEURIAL LEADER IN GLOBAL INDIA award was conferred on Raman Roy(CMD, Quatrro) for his Creativity & for leading Global Outsourcing missions to India, delivering Value andImpact to Business, Industry & Society.

    In the 2015 Conclave too, two Industry veterans were honoured for their stellular contribution to theIndustry. SSF honoured Rakesh Kumar Gupta (former Managing Director, Allianz Cornhill InformationServices) with the PIONEERING BUSINESS LEADER IN GLOBAL INDIA, award for his Creativity & LeadingEnterprise-wide Shared Services & BPM Mission, delivering Value and Impact to Business, Industry &Society. The PIONEERING BPM ACHIEVER IN GLOBAL INDIA award was conferred upon K Ramesh (formerHead HUL Shared Services & currently CEO Rural Shores) for Creativity & Leading Enterprise-wide BPM &Shared Services Mission, delivering Value and Business Transformational Impact.

    In 2016 SSF felicitated BVR Mohan Reddy, Founder and Executive Chairman, Cyient and Former Chairman,NASSCOM as PIONEERING BUSINESS LEADER IN GLOBAL INDIA for Creativity, Entrepreneurship,Innovation & Leading Global IT Enabled Services Mission in India, delivering Value and Impact to Business,Industry & Society. The award was presented by the Guest of Honour, Dr BBL Madhukar, Secretary General,BRICS CCI. Rahul Singh, Former MD & CEO, Citigroup Global Services (eServe) and currently President Financial Services Division, HCL Technologies was awarded the PIONEERING BPM ACHIEVER IN GLOBALINDIA, for Creativity & Leading Enterprise-wide Shared Services & BPM Mission, delivering Value andBusiness Transformational Impact.

    In 2016, SSF also initiated the BPM ACHIEVER IN GLOBAL INDIA Awards and two exemplary achievers ofthe Industry were awarded - Pradeep Kapur, SVP & GM for Global Customer Fulfilment Network, Japan AsiaPacific and Global Process Excellence, American Express and Pankajam Sridevi, MD, ANZ Bengaluru Hub.

    In the year 2017, the Recognition will be done at 2 levels: PIONEERING LEADERS CLUB for Exemplary Pioneering and Thought Leaders - who introduced and

    enhanced BPM strategy in Global India by their visionary thinking & strategic execution BPM ACHIEVERS CLUB for Inducting and honouring BPM/ Shared Services Professionals for having

    achieved remarkable success in a directional/ transformational role

    PARAMETERS FOR JUDGEMENT

    The Shared Services & BPM Excellence Awards & Recognition is applicable to SSCs & BPM Companies whohave excelled in their category. The assessment is based on the strategy and goals of such Operations andhow the key strategic drivers are identified/ implemented to deliver value to all stakeholders customers,employees and shareholders. The focus is on excellence in seven parameters, namely Effective BPMStrategy, Establishing Customer Oriented Practices, Change, Culture & Communication, People & TalentManagement, Knowledge Management, Automation and Value Orientation & Maturity.

    To participate in the awards, send your organization name, email id and the category you wish toparticipate in to the following Email id: [email protected]

    LAST DATE FOR RECEIVING NOMINATIONS IS: OCTOBER 5, 2017

  • An SSF Publication on Current Trends of Business Process Transformation and Shared Services

    This year, SSF will release a comprehensive publication that captures some of the current trends of BusinessProcess Transformation and Shared Services in the Industry that have been immensely successful despitechallenges in the face of changes.

    In the year 2012, SSF published one-of-its-kind, Research & Survey Report, SharedServices: The Evolving Direction to Success,on shared services adoption by Indianorganizations, both in the public and privatesectors.

    The 2013 Conclave witnessed the release ofthe first ever BPM Publication for India, BPMin Global India the Inflection Point forCompetitive Advantage, a BPM guide thatcaptures the insights and perspectives of theIndustry, both global and domestic, about

    In the 2014 Conclave, SSF took a major step forward to announce its first edition of the SSF journal,Process Edge titled Not a Choice Anymore. The quarterly journal commenced sharing practices forenabling a structured strategy for the staff and support processes, thus ensuring cost optimization andgreater efficiency, and gaining a Competitive Edge.

    As a sequel to the 2012 report, BPM & Shared Services Landscape in Global India, Research & surveyInsights was released at the 2015 Conclave event. To understand the reality of BPM adoption in theIndian Industry, and fully leverage the best practices in the context of Global India, the report capturedthe current state of BPM adoption by Indian companies including ET500 the drivers, requirements,challenges, functions, processes, practices, technologies used, value realized, as well as emerging trendsfor such adoption in the future.

    Spreading Awareness & Encouraging Adoption through SSF Publications

    The Conclave events also serve as the launch pad for SSF Publications, another robust platform of theforum, wherein industry insights, best practices, shared services journeys, innovations, case studies andwhite papers on BPM adoption are shared for enabling enhanced business outcomes. They becomereference points to pioneering thoughts in BPM implementation in Global India.

    The 2016 Conclave witnessed the release of thefirst-of-its-kind, Industry publication, BPMPractitioners Guide Rebooting Business ProcessStrategy to Outcompete. The publication isaimed at developing a deep understanding ofnext practices to enable building sustaindifferentiators for business in Global India tooutcompete, and is based on the interaction andresearch insights from some of the best knownIndustry Leaders and veterans. the research teamat SSF conducted primary and secondary level ofresearch and used their Experience & IP toconclude the benefits, value realized, andchallenges faced by organizations that havealready adopted BPM as a strategy and sharesinsights pertaining to organizations which areconsidering such strategies in the near future.

    their journey, challenges and benefits, and covers services sector/ staff functions and their interlinkages, that help draw inferences for effective adoption of BPM by companies in India.

    L to R: Rakesh Sinha, Business Leader, RvaluE & Co-Founder, SSF; Sunil Sayal, Region CFO India, Nokia Solutions & Networks; Ravi S Ramakrishnan, Founder & CEO, RvaluE Group & Founder, SSF; BVR Mohan Reddy, Founder and Executive Chairman, Cyient and Former Chairman, NASSCOM; Guest of Honour, Dr BBL Madhukar, Secretary General, BRICS CCI; Sanjay Gupta, Chief Architect, SSF

  • Snapshots of Past Conclave Events - 2011 to 2016

    The 6 Conclave events have received remarkable participation of 100+ leaders every year fromorganizations like Mastercard, AXA-Business Services, Unilever, Syngenta, HSBC, Vodafone, Ericsson,Bharti Airtel, American Express, Cargill, Clariant India, Kuoni Travel Group, Diageo, ANZ, Dr Reddy'sLaboratories, Forbes & Co, Nokia, Maruti Suzuki, United Spirits, Piramal Enterprises, AmeripriseFinancial, FICO-APAC, United Health Group, Cyient, DBOI, Fidelity, Whirlpool, Swiss Re, Solvay BusinessServices, SCOPE, Target, Bank of America, Shell, Essel Group, Salient Business Solutions, TATA Motors,TATA Steel, Dabur, Jindal Steel & Power, SRF Ltd, Sintex, Pericent, IBM, Everest Group, Luxor, Cnergyis,EXL, Future Group, ICICI Prudential, KPMG, GSK, Mother Diary, Nestle, PwC, Religare, Deloitte, SunPharma, Siemens, Metro Global, Kohinoor Foods Tata Business Support Services, UTI Mutual Fund,,Infosys BPO, Cipla, Luxor, Sintex Industries Ltd, SRF Ltd, United Spirits Ltd, Wipro, Adani Group, Aircel,Escorts, Future Group, Nokia Solutions, Everest Group, ICICI Prudential, Maruti, Mother Diary, Nestle,PwC, VE Commercial Vehicles and several PSUs, to name a few.

    Eminent speakers from India and overseas put forward their ideas and share their experiences underpanel sessions/themes during the event. The key note speeches are delivered by distinguished industryleaders. Some of the speakers at our past Conclave events have been renowned leaders like BVR MohanReddy of Cyient, Rahul Singh of HCL, Gilles Boutte of VECV, Annie Mathew of Mother Dairy, VV Balaji ofICICI Prudential, Dr Sukanyya Misra of Mastercard, Irendra Chhabra of Essel Group, Amit Saha ofSyngenta, Amit Dhingra of Nokia Solutions & Networks, Sarajit Jha of Tata Steel, Viswanathan P ofHindustan Unilever, Urs-Ulrich Katzenstein of Metro Global, Anupama Mohindra of American Express, KRamesh of Rural Shores, Rajendra Prasad of SRF Ltd, Samir Joshipura of Sintex Industries, Raman Roy ofQuatrro Global Services, Akhil Gupta of Bharti Group, PB Balaji of Hindustan Unilever, Vinod Aggarwal ofVECV, Vandana Jogani of ICICI Bank, H Karthik of Everest Group, Kishan Jayasekera of Brandix, Sri Lanka,Anil Sachdev of Grow Talent & SOIL, Umang Vohra of Dr Reddys Laboratories, GovindSankaranarayanan of Tata Capital, Anup Vikal of Aircel, Ravi S Ramakrishnan of RvaluE Group, to namejust a few.

    Delegates at the 2014 Annual Conclave

    A Cross-Section of Audience at the 2016 Annual Conclave

    Panel Discussion in Progress, 2015 Annual Conclave

  • Felicitations, Awards & Recognitions for Excellence in BPM & Shared Services

    The Conclave also serves as the platform for recognizing and awarding Organizational Achievements andProfessional Excellence, thus setting benchmarks, for Indian organizations to adopt BPM & Shared ServicesStrategy. The Felicitations, Awards and Recognitions cover the following categories:

    Felicitations

    The 2014 Conclave marked a new tradition of felicitating BPM Industry Leaders with Pioneering LeaderAwards to honor their stellar contributions in the BPM space at the Industry level as well as at theOrganizational level. 4 Industry leaders have been felicitated by the Shared Services Forum in the last twoconclave events. In 2016 Conclave, SSF also initiated the BPM Achiever in Global India Awards and twoexemplary achievers of the Industry were awarded

    Awards

    BPM & Shared Services in India &Subcontinent in Single or MultipleDomains: Excellence in Servicing for any ofthe critical Support/Service Functions suchas Finance & Accounting, HumanResources, Supply Chain, Operations,Customer Life Cycle Management andInformation Technology Services.

    The Domains covered includeFMCG, Manufacturing, Pharma,Retail, Telecom, Banking,Insurance, Automobiles andDiversified.

    Effective BPM: Excellence in DeliveringBusiness Impact through Transformationand/or by Leveraging Process Excellence &Redesign or Power of Technology in anyof the Service Functions F&A, HR, IT,Operations

    Recognition

    Successful Launch of Business Process Consolidation Strategy by Companies/ Institutions in India throughCaptive or Outsourced Shared Services . Some of the companies recognized under this category are:

    For more details on SSF Excellence Awards, Recognitions and Felicitations, visit our portal www.sharedservicesforum.in or write to us at [email protected]

    Recognition in 2014 for DeliveringBusiness Impact Through SharedServices Transformation wasgiven to BRANDIX MERCURY ASIA(SRI LANKA). Kishan Jayasekera(CEO),receiving the same fromSunil Sayal, President SSF

    Recognition For Effective SharedServices Implementation In Indiawas given to KUONI TRAVEL GROUP

    by Dr BBL Madhukar, SecretaryGeneral, BRICS CCI and Ravi SRamakrishnan, Founder & CEORvaluE Group & Founder

    Oil & Natural Gas (ONGC) Teamreceiving the Recognition forSuccessful Launch of SharedServices Strategy in India at2013 Conclave from SanjeevVerma, CEO Steria India

    Akhil Gupta & Ravi S Ramakrishnan giving away the Excellence Award for Shared

    Services Diversified Domains

    to RELIANCE INDUSTRIES at the 2014 Conclave

    HINDUSTAN UNILEVER LIMITED received the Award for Delivering

    Business Impact by Moving Up the Value Chain Viswanathan P

    receiving the award from T Chandrasekar and Ram

    Ramasundar in 2015 Conclave

    Ravi S Ramakrishnan & Dr BBL Madhukar give away the

    award for Delivering Business Impact Through Technology Transformation

    awardin the GIC category to ANZ

    BENGALURU HUBat 2016 Conclave, being received by

    Pankajam Sridevi

  • About the Organizers

    Shared Services Forum (SSF)

    Shared Services Forum (SSF) has been launched to progressively become the Forum of InteractiveExcellence in India for BPM & Shared Services, with the strategic intent, inter alia, to include the followingpurposes: BPM & Shared Services Strategy: Help spread Shared Services adoption and Business Process

    Management in Indian Organizations across private/public sector, large/medium/small/ruralenterprises and multiple domains/ verticals

    Winning Practices: Enable exchange of best/ next and winning practices from practitioners andindustry leaders, and adapt global practices to apply to requirements of Indian Organizations

    Community Network: Build industry network of leaders and help nurture/develop the capabilities ofleaders to become successful

    Awards & Recognition: Honor, recognize and promote transformative strategies for Shared Services aswell as Leaders who enable such transformation

    Publications: The Conclave events have also now become the platform for SSF to compile and releaseknowledge-sharing publications. These publications serve as a tool to innovate further, thus improvingbusiness efficacy.

    SSF leverages the immense global and India BPM industry experience of RvaluEin multiple domains, across many functions and in all forms of operating models.They come with a strong association with the BPM ecosystem within India Global Captives, Indian Corporations, Shared Services, BPO Majors, PioneeringResearch & Publications, Industry Models & Standards etc., and draw upon theirexpertise to enable SSF to become a unique platform for enabling BPMExcellence in Global India.

    For Sponsorship/ any query related to the event or SSF, write to [email protected]

    All our Conclave events have media coverage through various mediums like newsletters and magazines like CFO India Magazine, and TV Channels like ZEE News, APN News, etc. The Post Event report of last years conclave is available on www.sharedservicesforum.in for your reference.

    _______________________________________________________________________________________Shared Services Forum

    Corporate Office:

    D-75, Malviya Nagar,

    New Delhi 11 00 17, India

    Phone: +91-11-2667 4814/4920

    E mail ID: [email protected]

    www.sharedservicesform.in

    Knowledge Partner

    Sponsorship Request

    Keeping in view your keen business interest andto expand business process managementadoption across industry verticals and functions,we invite your organization to be a Partner at thisprestigious conclave, awards and publication. Weattach the available sponsorship options &benefits. SSF, being an organization focused oncreating awareness, capturing, consolidating anddissemination of BIC practices of BPM for theGlobal India, depends largely on support fromenlightened leaders like you as well asorganization such as yours to carry out itsmanagement development initiatives.

    AN INDICATIVE LIST OF SSF EVENTS SPONSORS INTHE PAST: