evaluation: what next? dr fiona fylan director of brainbox research & leader in psychology,...

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Page 1: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher
Page 2: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

Evaluation: what next?

Dr Fiona FylanDirector of Brainbox Research

& Leader in Psychology, Leeds Metropolitan University

Beth FylanSocial Researcher

& Director of Brainbox Research

Page 3: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

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Evaluation and beyondFiona Fylan and Beth Fylan

Page 4: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+What we’re going to do

Page 5: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+Evaluation refresher

Page 6: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+Brainbox queries

We need to do an evaluation

Our funders want to know what

we’ve achieved

How can we tell what effect we’re having?

My director wants to know whether we’ve made a

difference

My staff budget is under threat. Help me defend

what my team does

We have to bid for our budget next year and we need to prove

what we do is working

How can we do our own evaluation?

I need to write a questionnaire

Page 7: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+Why evaluate?

intervention

Page 8: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+Evaluate to improve

Page 9: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+Evaluation types

Page 10: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+Audit / monitoringA form of process evaluation

Page 11: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+What evaluation questions should you ask?

Page 12: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+Defining your objectives

Page 13: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+What are the evaluation research questions?

Page 14: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+What different designs are there?

Page 15: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+Evaluation pitfalls

First things first: no clear intervention objectives.

No outcome measures

Process versus outcome – happy sheets

Asking the wrong questions – Did it meet your expectations?

How to interpret the results. Does the drop in perceived skill levels result from increased knowledge of what is required?

Page 16: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

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Your evaluation questions

Page 17: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+Some in reserve

How many people should I include in my evaluation?

Who should I include?

What questions

should I ask?

How should I analyse my

data?

What about E-valu-it?

Page 18: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+What next?

Outputs and stakeholders

Page 19: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+Report types

Written Post-fieldwork summary Full written report

Spoken Informal feedback / verbal debrief

(qualitative)

Full presentation of the research

Immediate Considered

Page 20: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+Basic logic models

Page 21: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+Recommendations

Page 22: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+Revisit your intervention

Page 23: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+Create some headlines

Page 24: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+Mapping and engaging your stakeholders

Page 25: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

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INFORM (low)

CONSULT (mid)

INVOLVE (mid)

PARTNER (high) Joint working group, problem solving team.

Seminars, workshops, project meetings.

Consultation documents, feedback forms.

Presentations, press releases, newsletters, twitter.

Page 26: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

Power

High

Low High

Interest

Page 27: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

Stakeholder Category Why are they interested/What do we want?

Level Status Actions

1. Fleet managers

Referrer Access to drivers

Partner Manage closely

Short report and action group

2

3

4

5

6

7

Page 28: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher

+Any questions? Any elephants?

Page 29: Evaluation: what next? Dr Fiona Fylan Director of Brainbox Research & Leader in Psychology, Leeds Metropolitan University Beth Fylan Social Researcher