European Certificate in

Diversity Training

Grundtvig Mobility ProgrammeMobilităţi de formare continuăwww.llp-ro.ro

Organizator:

ICC International Certificate Conference, DE

Grant: 1250 Euro

Traineri

•Barry Tomalin (Language Training London, UK)

•Ulla Ladau-Harjulin (Turku University, FI)

•Radu Szekely (Turku University, FI/RO)

Câteva date...

Obiective

•develop a thorough understanding of mobility issues in Europe

•develop the skills and competencies to promote diversity training

•identify and evaluate key diversity and inclusion issues arising through cultural diversity

•assess the training and development needs of training delegates in participant countries

•develop critical awareness of and sensitivity to cultural issues affecting performance in the workplace

•provide trainers with training in the principles of and practice of training for diversity management.

Rezultate

•demonstrate the ability to apply models and theories of intercultural differences

•be able to identify and overcome resistance to dealing with cultural diversity

•understand and evaluate the training instruments and certification developed by the project

•as trainers, have an enhanced ability to apply the training materials both face-to-face, or through facilitated work groups and self-access

•as trainers, have an enhanced ability to administer and prepare candidates and local staff for the certification process.

Agenda (9.00-18.00, 5 days)

•Grundtvig Course Introduction, Aims and Objectives

•DEW: the Diverse Europe at Work Project

•DEW materials: DVD scenarios and printed worksheets

•Stages in Intercultural Competence: Concepts and Definitions

•Diversity: the seven ~isms: legal and social implications focus on Ageism, Dress, Body Language, Disability, Work Relationships, Punctuality, Race, Authority, Gender, Food, Sexual Orientation, Religion in the Workplace, Cultural Sensitivity, Talking to Foreigners, Understanding Foreigners, Fitting In

•Developing Emotional Intelligence

•Developing non-Violent Communication Techniques

•Cross-Cultural Training: different from Language Teaching

•Intercultural Sensitivity: Bennett’s Developmental Model

•Coaching staff in diversity issues, The Grow model, Coaching in pairs

•Cultural outing in Helsinki

•DEW Certificates

Diversity Management

Training strategies...

•Pre-chestionar (“Diverse Europe” Aperitif?

•Exerciţii de auto/intercunoaştere

•Dezvoltarea echipei

•Distribuirea materialelor DEW: DVD-uri (scenarii), fişe de lucru, resurse cărţi (What is global diversity?, Cultural Identity)

•Vizionarea scenariilor (DVD) şi prezentări Power Point

•Pregătirea sesiunilor de training (DEW training manual)

•Derularea sesiunilor de training (grup)

•Discuţii cu participanţii

•Debriefing (“Review of key learning points”)

•Chestionar de evaluare finală

•Platforma moodle (www.vnf.ath.cx, http://www.dew-net.eu, www.icc-languages.eu)

Important!

• Cultural competence • Externalisation (contrast) • Empathy • Intercultural skills • Intracultural competence

Participanţi

1. Patricia Janega, Italy2. Victoria Munsley, Italy3. Sera Choi, Germany4. Kirsten Wächter, Germany5. Nina Althoff, Germany6. Agota Biro, Hungary7. Claudia Connolly, France8. Sarmite Jenerte, Latvia9. Marcela Claudia Călineci, Romania

“Diverse Europe” aperitif

1. What does the term ‘diversity’ mean to you personally and within your country/organisation?

2. How important and topical is the issue of diversity in your country/ organization? Has the workplace become more diverse over the past years? Can you foresee the trends for the near future?

3. How does the term ‘diversity’ translate into your national language?

4. Is ‘Diversity Training’ a community-, government-, business- or individual-led initiative in your country? Or has it not been considered at all yet?

5. What are the legal provisions in your country with regard to the respect and promotion of diversity?

Facts about Finland

• Populaţie “mică” (5.2 milioane)

• Ţară mare (338 000 km pătraţi)

• 1000 de lacuri

• Helsinki (560 000 locuitori)

• Arhitectură excelentă

• Artă şi design “the best”

• Iarnă din belşug: Laponia (Rovaniemi)

• Primăvară în luna mai

• Reni şi elani

• Saună (SPA)

Emoţii vizuale

Ascultare activă

Clarificări

Teaching fun

Speed... dating

Consulting Circle

Nina and Sera Some different

Diversity Tool

Ice breaker activity

Kippis Kapelli

Suomelina

www.llp-ro.ro•30 Aprilie 2010 (Mobilităţi de formare continuă Grundtvig şi Comenius)•31 Martie 2010 (Vizite de studiu)

În final...

Respectaţi şi

promovaţi managementul

diversităţii în

consiliere şi orientare!