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Etna Hitech scpa Achieving Open Government Transparency, Participation and Collaboration through Business Process Management Vladimiro Patatu Lipari School on Computational Social Science

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Achieving Open Government Transparency, Participation and Collaboration through Business Process Management In order to operate efficiently and participatively, ICT platforms for smart cities must support Open Government Data publishing. We are surrounded by data and information which often is only accessible to the administrations and institutions that collected and stored them, although they belong to everybody. A key step in the path to enable Open Government Data publishing is the proper reengineering of processes where Government Data is created, modified and shared among administrations and institutions. Government Data should not just be shared across multiple systems: it should also be possible for everybody to process and analyze it. The availability of such Government Data access services, in addition to increasing Government transparency by increasing accountability to citizens, it helps businesses and civil society innovate and grow, (e.g. by building new applications based on Open Government Data), and engages citizens in improving public services. In the first part of this session we will show how Open Government Transparency, Participation and Collaboration can be achieved through Business Process Management, and we will present the Smart Urbs e-Government Platform, built as part of PRISMA project (funded by the Italian Ministry of Education and Research through the “PON Smart Cities and Social Innovation” call) and currently being tested in the city of Catania for services related to mobility, social services and public spaces issues reporting. In the second part of this session, we will give a practical demonstration of the Smart Urbs e-Government Platform through a business game where the course participants will have the opportunity to try the different tools of the Smart Urbs e-Government Platform.

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Page 1: Etna hitech   lipari 2014 - achieving open government transparency, participation and collaboration through business process management

Etna Hitech scpa

Achieving Open Government Transparency, Participation and Collaboration through Business Process Management

Vladimiro Patatu

Lipari School on Computational Social Science

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Agenda

Presentation

Smart Cities in Europe 2020 StrategyWhat is a Smart City?

European Innovation Partnership (as part of the Europe 2020 Digital Agenda)

Priority areas: Open Data & Standardization

Open GovernmentWhat is Open Government?

Government as a platform

Achieving Open Government goals through Business Process ManagementThe Italian digital agenda: a practical example on how to achieve Open Government objectives

Open Government Data

Business Process Management & Open Data

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Etna Hitech

Presentazione

• Etna Hitech ScpA is a network of enterprises estabilished in 2005, grouping more than 15 SMEs in the ICT sector and localized in the Etna Valley area.

• The Etna Hitech consortium members generates a 50M€ turnover and hire over 500 employees

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Etna Hitech

Smart Cities and Communities

• Smart Urban e-Government Platform PRISMA Project

• Reference model for eGovernment solutions

• The city of Catania will test the PRISMA eGov platform

• Business Process re-engineering• Performance measurement (internal and

external)• Participation• Mobility• Social services

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Agenda

Presentation

Smart Cities in Europe 2020 StrategyWhat is a Smart City?

European Innovation Partnership (as part of the Europe 2020 Digital Agenda)

Priority areas: Open Data & Standardization

Open GovernmentWhat is Open Government?

Government as a platform

Achieving Open Government goals through Business Process ManagementThe Italian digital agenda: a practical example on how to achieve Open Government objectives

Open Government Data

Business Process Management & Open Data

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Cities are the Fulcrum of GrowthUrbanization Trend

Urbanisation and economic development are two sides of the same coin.

The growth of a global urban middle class, with correspondingly high expectations of public services and the quality of the urban infrastructure and environment, will have a profound impact on the market for smart city services.

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What is a Smart City?

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What is a smart City?

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Smart Cities in Europe 2020 Strategy

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Smart Cities in Europe 2020 Strategy

The Digital Agenda for Europe (DAE) aims to help Europe's citizens and businesses to get the most out of digital technologies. It is the first of seven flagships initiatives under Europe 2020, the EU's strategy to deliver smart sustainable and inclusive growth. Launched in May 2010, the DAE contains 111 actions, grouped around seven priority areas (pillars).Pillar VII: ICT-enabled benefits for EU

society: Digital technologies have enormous potential to benefit our everyday lives and tackle social challenges. The Digital Agenda focuses on ICTs capability to reduce energy consumption, support ageing citizens' lives, revolutionises health services and deliver better public services. ICTs can also drive forward the digitisation of Europe's cultural heritage providing online access for all.

Action 111: Focus and develop and implement, as appropriate the Smart Cities, Active and Healthy Ageing, Green Cars, Energy Efficient Buildings PPP

In summer 2012, the Commission further intensified its efforts around smart cities by announcing the European Innovation Partnership on Smart Cities and Communities;

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Smart Cities in Europe 2020 Strategy

European Innovation Partnership smart Cities: moving beyond silos

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Smart Cities in Europe 2020 Strategy

European Innovation Partnership Smart Cities

ICT has supported innovation in many infrastructures – though

predominantly only independently. Now is the time to consider the

potential from integration across these infrastructures, and their related operational processes.

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Smart Cities in Europe 2020 Strategy

EIP Strategic Implementation Plan Priority Areas and common challenges/levers

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Smart Cities in Europe 2020 Strategy

EIP Operational Implementation Plan

Provides the following key recommendations:

1. Use agreed standards, protocols and common data formats that facilitate interoperability across systems, prevent vendor lock-in and foster competition

2. Make data accessible also to third parties (whilst fully respecting consumer privacy and protection of legitimate business interests) so to foster the development and uptake of novel applications

3. Re-use existing infrastructure and put it to multiple use

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Agenda

Presentation

Smart Cities in Europe 2020 StrategyWhat is a Smart City?

European Innovation Partnership (as part of the Europe 2020 Digital Agenda)

Priority areas: Open Data & Standardization

Open GovernmentWhat is Open Government?

Government as a platform

Achieving Open Government goals through Business Process ManagementThe Italian digital agenda: a practical example on how to achieve Open Government objectives

Open Government Data

Business Process Management & Open Data

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Open Government

On January 21, 2009, United States, President Obama issued the first executive memorandum of his Administration, entitled “Transparency and Open Government.” In his memorandum, the President established three guiding principles for the conduct of government activities:

Government should be transparent

Government should be participatory

Government should be collaborative

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Open Government

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Open Government

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Open Government

Gustavo Giorgetti Secretaría de Gestión Pública Neuquén - Argentina

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Open Government

Gustavo Giorgetti Secretaría de Gestión Pública Neuquén - Argentina

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Open Government

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Agenda

Presentation

Smart Cities in Europe 2020 StrategyWhat is a Smart City?

European Innovation Partnership (as part of the Europe 2020 Digital Agenda)

Priority areas: Open Data & Standardization

Open GovernmentWhat is Open Government?

Government as a platform

Achieving Open Government goals through Business Process ManagementThe Italian digital agenda: a practical example on how to achieve Open Government objectives

Open Government Data

Business Process Management & Open Data

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Open Data Value

Pyramid view of the open data value framework as presented by Istituto Superiore Mario Boella

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Smart Cities OPEN GOV DATA

The 8 principles of Open Gov Data

1. Complete2. Primary3. Timely4. Accessible5. Machine processable6. Non-discriminatory7. Non-proprietary8. License-free

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Tim Berners-Lee, the inventor of the Web and Linked Data initiator, suggested a 5 star deployment scheme for Open Data.

Smart Cities OPEN GOV DATA

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Smart Cities OPEN GOV DATA

Italian guidelines: path to open gov data

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Business Process Managementa discipline, not a technology

Business process management (BPM) is the discipline of managing processes (rather than tasks) as the means for improving business performance outcomes and operational agility. Processes span organizational boundaries, linking together people, information flows, systems and other assets to create and deliver value to customers and constituents.

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BPMN Standard

Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD)

The objective of BPMN is to support business process management, for both technical users and business users, by providing a notation that is intuitive to business users, yet able to represent complex process semantics.

The BPMN specification also provides a mapping between the graphics of the notation and the underlying constructs of execution languages

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BPMN Standard: a real case example

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