ethical dilemma final
TRANSCRIPT
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ETHICAL DILEMMA
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What is an ethical dilemma?
It is a Conflict between ...
o one’s personal and professional valueso two values/ethical principleso two possible actions each with reasons strongly
favorable and unfavorableo two unsatisfactory alternativeso one’s values/principles and one’s perceived roleo the need to act and the need to reflect
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What Causes an Ethical Dilemma in Conducting Business?
o Pressure from Management
o Ambition and Discrimination
o Negotiation Tactics
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Can Ethical Dilemma be avoided?
o You can avoid ethical dilemmas!
But...
o You cannot completely avoid ethical dilemmas!
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Avoiding Ethical DilemmaThings to Consider ..
o Don't be afraid to push back
o Don't be the frog
o Don't be a privacy buster
o Be a credible leader
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Resolving an Ethical Dilemma
o List the alternative courses of options
o Analyze The Consequences
o Analyze The Actions
o Make A Decision
o Evaluate the system
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Examples of ethical dilemma in business
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The Ford P into
• Ford launched PINTO in 1971• Ford was fully aware of the faulty fuel tank
that often ruptured during rear-end impact.• This measure was taken by the management
for just cost problem.
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• 25mph+ the gas tank would rupture in an accident• 30mph+ rear endings would cause the gas tank to
leak and the rear of the car to be folded up into the back seats
• 40mph+ the car doors would jam
Testing found several safety defects
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Cost Benefit AnalysisWith Current Gas Tank With Safety Alteration
180 burn deaths Cost = $11 per vehicle
180 serious burns Total = $137 million
2100 Pintos burned
Costs = $200 000 per death
$67 000 per serious injury Second alternative = Rubber Bladder
$700 per car Cost = $5.08 per vehicle
Total = $49.5 million Total ~= $64 million
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Were they morally responsible to refuse to produce a car they knew
would hurt the customer?
Were they responsible for the safety of customers?
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Examples 2• Uber taxi service• Drivers are not allowed to drive for lyft
Examples 3• MBA course for admission purposes.
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Conclusiono It is in an organization's best interest to provide ethical training to its
employees, to help them identify unethical behavior and give them
tools with which to comply.
o Every company should have an ethical policy that spells out its
penalties for infractions.
o Moreover, management must lead by example, showing that the
company takes ethics seriously and that violators will be punished
according to the organization's policies, including possible suspension
or termination.
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Thank You