establishing reliability goals
DESCRIPTION
Slides for Accendo Webinar titled Establishing Reliabilty goals, where we talk about reliability as discussed by customers and our organizations. With detailed examples of how to draft a goal statement linked to your customer and organization expectations.TRANSCRIPT
Establishing Reliability Goals
Fred Schenkelberg
HOW DO YOUR CUSTOMERS TALK ABOUT RELIABILITY?
Measures, metrics, value, cost…
Definitions
WHAT IMAGE WOULD YOU USE?
HOW DO YOU TALK ABOUT RELIABILITY?
Measures, metrics, value, cost…
Reliability
• Function
• Environment
• Probability
• Duration
Function
Primary Function
Environment
ANY UNEXPECTED USES OR ENVIRONMENTS?
Where and how put into use
Duration
Early Useful End of Life
Connect to: Business & Customer
Expectations
WRITE A RELIABILITY GOAL
A Motorola DynaTAC 8000X from 1984.
What are your Questions?
Thanks for participating.