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Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards Warsaw - 28 September 2017

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Page 1: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Espen Rørvik Tjøstolvsen

The Norwegian Accessibility Legislation and test

methods

Different needs, equal standards – Warsaw - 28 September 2017

Page 2: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Tilsyn for universell utforming av IKT

Page 3: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

«A prerequisite for

increased use of ICT is

that online services are

accessible for

everyone.»

© Berit Roald / NTB scanpix

Page 4: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

2008

Anti-discrimination and accessibility Act

Page 5: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

«The Act shall help to dismantle disabling barriers created

by society and to prevent new ones from being created.»

The purpose of this act is to promote equality irrespective

of disability. Equality shall mean:

a) equal status

b) equal opportunities and rights

c) accessibility

d) accommodation”

Page 6: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

What do the regulations say?

«Universal design means that the design or the

adaption of the main solution in information and

communication technology is such that it can be

used by as many as possible.»

Page 7: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28
Page 8: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Tilsynet for universell utforming av IKT © thinkstock.com

Page 9: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Web solutionsand self-service machines

Page 10: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Legal requirements

Page 11: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

BAKER

Central

Government

Private sector

Local Government

Clubs and

organisations

Scope of the Act

Page 12: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Schools and

universities

Scope of the Act

Page 13: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

All Norwegian businesses

Page 14: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Copyright © 2013 Associazione Italia

What barriers do the users meet?

Page 15: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Inspections

Area surveillance

Information

Legal

framework

How?

Page 16: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Web – prioritized areas

Finance Transport

Public services Media

Page 17: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Inspections

One single website

Thorough test

Focus only on errors

Inspection report

Norwegian Authority for Universal Design of ICT

Page 18: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Sanctions

Tilsynet for universell utforming av IKT

Correction planReviewed together with company

Order for rectification Fines

Page 19: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

2015-2016 Inspections - findings

Over all high compliance

Room for improvements

All inspections: keyboard navigation.

Other errors:

alt text

html mark up- especially form fields

navigation and contrast.

Correction plans for every inspection except one

No fines and no sanctions

Page 20: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Testing websites

Page 21: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Tilsyn for universell utforming av IKT

WCAG test indicators

Page 22: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Monitoring methodologies

for web-accessibility

in the Europan Union

SMART 2014/0061

Page 23: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Area surveillance

Page 24: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Illustrasjon

2014 Baseline assessment

Page 25: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

2021

Page 26: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Explain– Understand– Change

Page 27: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Direktoratet for forvaltning og IKTuu.difi.no

Page 28: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28
Page 29: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28

Contact

uu.difi.no [email protected]

@uudifi @uudifi

Page 30: Espen Rørvik Tjøstolvsen - dsc.kprm.gov.pl · Espen Rørvik Tjøstolvsen The Norwegian Accessibility Legislation and test methods Different needs, equal standards –Warsaw - 28