Enterprise ResourcePlanning

TRAINING; from Experts to the End-Users

National Institute Of Fashion Technology, Bengaluru

What is ERP?

ERP is a solution, which

• Facilitates company-wide integrated information systems, covering all functional areas.

• Performs core Corporate activities and increases customer service augmenting Corporate Image

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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The Current Scenario

• Islands of Information

• Difficult to get timely & accurate information

• Heterogeneous Hardware & Software

• Poor connectivity between different organizational locations

• Resist to change

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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Warehouse

Cutting Dept

Design

HR PR

Testing Dept

Customer Reln

The Traditional Scenario

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

Islands of InformationIndividual units/departments which have no networking as such lower overall productivity

Start Of Networking

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National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

Warehouse

Cutting DeptDesign

HR PR

Testing DeptCustomer Reln

Central System

ERP Related Networking

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ERP - Expectations

• Integrating all the functions

• Integrating the systems running in all the locations

• Transparency of information

• Software must be• Modular• Flexible• Easy to add functionalities• Provide growth path

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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Why ERP?

HR

PR

GR

MM

Fin

Ad

IT

Tr

HO

What do you understand??Living like loose pearls

with independent values

The String Model

The value of an integrated solution is greater than the sum total value of all the specific solutions

Integrated Information System

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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ERP - Advantages

• Sales forecasting, allowing inventory optimization

• Eliminate need to synchronize changes on multisystem

• Enable standard product naming/coding

• Protects sensitive data by consolidating multiple security systems into a single structure

• Provide a comprehensive enterprise view

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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Towards Networking

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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Execution Phases• Product Selection

• Preparations

• Production

• Implementation• Training• Live Run

• Post-Implementation• Maintenance & Upgrades

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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Product Selection

GOAL: To select a suitable Software

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

Technology

Support

Costs

Functionality

Vendor

5 Strategic Requirements

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Preparation Phases

• Framing ERP Implementation Strategies• Formation of Apex & Steering committees• Functional & IT team formation• Training on ERP functions & features• Scope finalization• Action plan to resolve the gaps

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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Production Phases

• Installing the software & hardware

• Tuning the software to meet the customization needs

• Master & Control data arrival as per the Product data structures

• Location & people specific roles & rights allocation for module access & security

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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Implementation Phases

• Conference Room Pilot (Parallel run)

• Resolving the Parallel-Run issues

• Training the end users

• Live run

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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Post-implementation Phases

• Regular monitoring

• Tuning (hardware/software) for patching the performance issues

• Maintenance

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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ERP in action…

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

Supplier Collaboration

Design Partners

Consumers and Channels

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Shortcomings of ERP

• Costly and time-consuming implementation• End-user training takes lot of time & money• Extensive training requirements take

resources from daily operations• Loss of control in monitoring• High switching cost• NO database built up for in-depth analysis• Integration with other software• Future customization problematic

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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Problem Statement…

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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Problem:• Time consuming and costly user

training during ERP system implementation.

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

AIM:• To study the ERP system, its training

practices and suggest an improvised method that is less time consuming and isn’t heavy on the budget…

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User Training

In the traditional practices, user training occurs during system implementation… Various aids are used to train the people in the new system…

• Classroom Training

• Training of Trainers (TOTs)

• Consultant Visits

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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The Problems• Classroom Training

Sending people for training in batches can be very time consuming if the company houses large number of employees

• Training of TrainersTraining some people to teach in the organization is somewhat of a better idea; but is also time-consuming and in-effective for a large organization

• Consultant VisitsThe best way to provide effective training but at the same time is very costly

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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Suggested Solution…

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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User-Training; a new way…

• Creating Internal FacultyRecruiting people from ERP solution providers can be costly but will be really helpful; it will be a one time investment, unlike spending a fortune on visiting consultants.

• Education Before ImplementationFar before deciding on ERP solutions and implementation, it is always better to educate the people on the basics of ERP and also the software implemented; this not only makes training faster but makes it effective.

National Institute Of Fashion Technology, Bengaluru | Integrated Term Project (FP Tech)

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Thank You

--- Ankur Thakuria | Jagriti Singh