equality monitoring report 2009-2010

Equality Monitoring Report 2009-2010 A review of our equality and diversity strategies and how they have made an impact on our team and our service users.

Louise Wilson May 2010

SPLITZ Support Service

Equality Monitoring Report 2009-2010

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Contents

Executive Summary 3

Introduction 4

Staff

Composition of the Charity 5

Analysis of the Team 8

Recruitment 13

Turnover 15

Action to Support Diversity 16

Staff Targets 17

Service Users

Adult & Child Uptake 18

Analysis by Project 20

Action to Promote Diversity 24

Service User Targets 25


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Executive Summary

Background to the Charity Splitz has been providing a range of support services to individuals and families in Wiltshire since it was established in 1989. Recent developments have seen our area of operation increase to include the Borough of Swindon and we are continuing to look further afield for new opportunities. We work closely with a wide range of local, regional and national charities and aim to meet national standards in all our work. We also have strong relationships with Wiltshire Council and Swindon Borough Council, Wiltshire Police and other local statutory agencies.

Summary Splitz has a higher than County average representation of BME and disabled people within its workforce. Wiltshire is a county with a low proportion of people with BME backgrounds. The 2001 Census shows the ethnicity as 98.5% white British. This must be tempered by the large military population, many of whom are from Commonwealth countries that may not be included in the census data. The analysis of all personnel, including sessional workers, volunteers and trustees, shows a broadly similar pattern for ethnicity and disability representation. More positive action could be undertaken during recruitment to ensure a wider representation of all groups.

Next Steps Further work on collecting monitoring data is required, especially at the interview stage of recruitment. Targets have been set for gender, ethnicity and disability. With a low turnover of staff positive action will be required to reach and maintain our BME and disability targets. A positive action plan will be devised and implemented in 2010-11.


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Introduction This is our first Equality Monitoring Report and we have used many of the methods of showing and analysing data shown in the Identification and Passport Agency’s monitoring report for 2006-07. We apologise for plagiarising any passages and will reword these in future editions. The purpose of this report is to examine whether our HR policies and procedures are delivering equality of opportunity in fulfilment of our duties under various equality and discrimination legislation. Secondly, it provides an opportunity to benchmark our progress against other similar charities as well as against national standards. This report sets out the results of monitoring between 1 April 2009 and 31 March 2010. Age and age group is determined at 1 January in the reporting period. Principal data refers only to paid staff but we have included reference data for all strands of our team: paid staff, sessional workers, volunteers and trustees (who could be considered to be volunteers). During the reporting period there were;

Staff 32 paid staff (10 full-time and 22 part-time), 4 sessional workers, 16 volunteers, and 14 trustees Adult Service Users1 498 referrals for 439 individuals 431 new starts Children & Young People 72 referrals from 54 families 26 starts

1 Referrals to Splitz only. Community4 data cannot be broken down to reflect the work of each partner organisation.


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STAFF

Composition of the Charity This section gives data on gender, ethnicity, disability, age and working patterns within Splitz. It includes all paid staff working for the charity during 2009-10, but excludes sessional workers and volunteers. The latter parts of the report provide more detailed information as well as comparison data that include sessional workers and volunteers.

Gender

Ethnicity

3% are from BME backgrounds, which is close to the County norm (1.5%)2

2 2001 Census


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Disability

9% of employees have declared a disability

Age Group

56% of employees are between 30 and 49 years of age The youngest member of staff is 25 years of age


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Working Patterns

69% of employees work part-time 91% of part-time staff are female

Conclusion This is our first employee monitoring report and the data included will serve as a baseline for comparison in future years. The high proportion of female staff is expected for a charity providing social care type services. The high number of part-time staff reflects our family-friendly policies and ethos of supporting lone parents.


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Analysis of Team This section explores the diversity of our team and analyses data taken for all personnel in post over the year 2009-10. Data is provided for gender, ethnicity, disability, age, and working patterns.

Gender F % M % Managers 3 100 0 0 Coordinators 3 60 2 40 Support Workers 17 81 4 19 Admin Support 3 100 0 0 Total 26 81 6 19

Females represent 80% of all personnel within Splitz


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Ethnicity White % BME % Managers 3 100 0 0 Coordinators 5 100 0 0 Support Workers 20 95 1 5 Admin Support 3 100 0 0 Total 31 97 1 3

Our overall BME representation is 3%, which is the same as our paid staff


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Disability Disabled % Not

Disabled %

Managers 0 0 3 100 Coordinators 0 0 5 100 Support Workers 3 14 18 86 Admin Support 0 0 3 100 Total 3 9 29 91

Disability data was not routinely recorded for sessional workers and volunteers 9% of paid staff indicate having a disability Overall 8% of personnel indicate having a disability


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Age Group 20-29 30-39 40-49 50-59 60+ Managers 0 0 1 1 1 Coordinators 0 2 2 0 1 Support Workers 3 9 5 4 0 Admin Support 1 0 0 2 0 Total 4 11 8 7 2

55% of personnel are between 30 and 49 years of age 59% of paid staff are between 30 and 49 years of age The youngest member of staff is 25 years of age; the oldest is 67 years old; the oldest trustee is 80 years of age


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Working Patterns Full-time Part-time Female Male

Female

Male

Managers 2 0 1 0 Coordinators 0 1 3 1 Support Workers 3 2 10 2 Admin Support 0 0 2 0 Total 5 3 16 3

31% of paid staff are full-time Sessional workers and volunteers/trrustees represent 52% of all personnel


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Recruitment Splitz recruits locally within Wiltshire and Swindon. We aim to have employee representation that reflects the local communities where we provide services. Overall recruitment for 2009-10 is shown, by diversity strand, in the following tables. Monitoring data was not recorded at interview stage. Recruitment data does not include volunteers or trustees. Almost all applicants are accepted for these roles. Turnover is covered later in this section.

Gender

Ethnicity


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Disability

Age Group

Conclusion Our recruitment process does not include collecting monitoring data at the interview stage. Collecting this data would help us identify where different groups are being filtered. Take up by BME groups remains low. Positive action will be required to encourage the widest possible representation at the application and interview stages. Clear recruitment targets for each monitoring group will provide focus when advertising vacancies. We will work with the local Job Centre to identify and implement other improvements.


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Turnover In the past year there were 27 different paid posts. 25 posts existed at the beginning of 2009, 2 new posts were created and one post was lost when a worker remained on maternity leave. One post is job shared by 2 people. Two members of staff each have 2 roles. One member of staff was on long term sick and the post was covered by a replacement worker. The member of staff subsequently returned to different duties, and the original post remains covered by the replacement worker. This is a complicated arrangement but has resulted in an additional post being created. During the past year 6 paid staff left us. Of these:

1 left due to end of contract (maternity cover) 1 was on maternity and decided to remain with her baby 1 left due to health reasons (not work related) 1 moved with their partner out of the area 2 found alternative employment (both out of the area)

Turnover is about 15% (if we don’t count the first 2, as one was temporary and the other post was not filled).


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Action to Support Diversity

Work Life Balance Splitz recognizes that all employees, particularly those with caring responsibilities, strive to find the right balance between work and other commitments. We believe that our Charity achieves more if employees are offered options and assistance to achieve a good work life balance.

Flexible Working Hours Our ethos is to provide a flexible working regime to support lone parents. Splitz is working to ensure that employees can create a satisfactory balance between work and home, and contribute to the best of their ability while at work. We offer a range of ways in which employees can work more flexibly, including fewer hours on a daily basis, longer periods of work on fewer days per week, full-time hours for some weeks of the year and intermittent or irregular work over longer periods.

Reasonable Adjustments Splitz will make reasonable adjustments for disabled employees as a means of removing barriers in the workplace. If working arrangements or the actual place of work cause a substantial disadvantage to a disabled employee, the Charity, with the co-operation of the person with a disability, will look at what changes can reasonably be made to remove or minimize the disadvantage. The adjustments will differ according to the nature of the disability, the circumstances and the degree to which the adjustment will prevent disadvantage for the disabled person.


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Staff Targets

2009-2010 2010-2011

Overall %

Applicants %

Paid Staff %

Overall %

Female 79 75 75 76

BME 4 8 5 5

Disabled 7 10 8 8

Turnover 15 - - 10


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0%

20%

40%

60%

80%

100%

Referrals Starts0%

20%

40%

60%

80%

100%

KidzPace Children's DV

MaleFemale

SERVICE USERS Adult & Child Uptake This section gives data on gender, ethnicity, disability and age of service users referred to us.

Gender Adults Children & Young People 86% of adult referrals were for women 93% of those taking up a service were women - there is a high attrition rate of men applying to join the Men’s Groups

Ethnicity Adults Children & Young People 4% of adult referrals and 5% of those taking up a service are from people with BME backgrounds

0%

20%

40%

60%

80%

100%


Not recorded

BME

White


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Disability Adults Children & Young People 6% of referrals and starts have declared a disability

Age Group Adults Children & Young People 79% of adult referrals are between 20 and 49 years of age 81% of starts are between 20 and 49 years of age


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Analysis by Project This section explores the diversity of our service users by project, using data for all service users referred to our service. Data is provided for gender, ethnicity, disability and age. It is not practical to capture Splitz-only data for the Community4 project. The Community4 figures show data for the whole project.

Gender F % M % Not

recorded %

Paloma (Wiltshire) 192 98 3 2 0 0 Paloma (Swindon) 87 98 2 2 0 0 Workshops 31 100 0 0 0 0 Men’s Groups 0 0 49 100 0 0 Women’s Safety 23 100 0 0 0 0 Buddy Scheme 49 98 1 2 0 0 Newburn House 3 100 0 0 0 0 Community4 1842 54 1422 41 164 5 KidzPace 14 58 10 42 0 0 Children’s DV 15 35 28 65 0 0 Total 2256 57 1515 39 164 4 Females represent 86% of all people referred to Splitz


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Ethnicity White % BME % Not

recorded %

Paloma (Wiltshire) 183 94 7 4 5 3 Paloma (Swindon) 79 89 10 11 0 0 Workshops 29 94 1 3 1 3 Men’s Groups 44 90 2 4 3 6 Women’s Safety 23 100 0 0 0 0 Buddy Scheme 50 100 0 0 0 0 Newburn House 3 100 0 0 0 0 Community4 3247 95 118 3 68 2 KidzPace 0 0 0 0 24 100 Children’s DV 42 98 1 2 0 0 Total 3700 94 139 4 101 3 BME representation is 4%


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0%

20%

40%

60%

80%

100%


Not recorded

Not Disabled

Disabled

Disability Disabled % Not

Disabled % Not

recorded %

Paloma (Wiltshire) 10 5 185 95 0 0 Paloma (Swindon) 9 10 80 90 0 0 Workshops 2 6 29 94 0 0 Men’s Groups 2 4 47 96 0 0 Women’s Safety 0 0 23 100 0 0 Buddy Scheme 1 2 49 98 0 0 Newburn House 0 0 0 0 3 100 Community4 383 11 1230 36 1820 53 KidzPace 2 8 22 92 0 0 Children’s DV 1 2 42 98 0 0 Total 410 10 1707 43 1823 46 **% of service users indicate having a disability


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0%

20%

40%

60%

80%

100%


Not recorded

17+

13-16

9-12

5-8

Age Group

16-19 20-29 30-39 40-49 50-59 60+ Not recorded

Paloma (Wiltshire) 7 49 69 21 8 4 17 Paloma (Swindon) 2 25 29 20 4 2 7 Workshops 1 10 6 8 1 2 3 Men’s Groups 2 8 22 9 3 1 4 Women’s Safety 2 1 6 5 0 1 8 Buddy Scheme 1 7 17 18 4 1 2 Newburn House 3 0 0 0 0 0 0 Community4 449 1055 768 651 302 141 66 Total 467 1155 917 732 322 152 107

5-8 9-12 13-16 17+ Not recorded

KidzPace 0 5 16 3 0 Children’s DV 10 13 15 1 4 Total 10 18 31 4 4 54% of service users are between 20 and 39 years of age


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Action to Promote Diversity

Reasonable Adjustments Splitz will make reasonable adjustments for disabled service users as a means of removing barriers to participation. Offices and group venues are checked for the widest possible accessibility standards. When these cannot be met we make other adjustments to accommodate the needs of our service users. When working with people with visual impairments we have used voice messages and when working with people with hearing impairments we have used text messages. When service users speak little or no English we have often worked with family members to act as interpreters. Keeping the interpretation ‘in-house’ seems to be preferred by many service users. In all cases we have asked the service user what method of communication they would like.

Positive Action Splitz has a positive commitment to supporting all service users irrespective of their age, disability, ethnicity, gender, religious belief or sexuality. Support is provided on a first come first served basis: there is no pre-assessment or screening process to discourage any individual or group. Our services are promoted equally in all parts of the communities we work in. If required, we can provide our material in other languages, large print or audio format. We recognize that some individuals or groups may require a different approach due to cultural or social differences. Where possible we work with the local Equality Council and relevant umbrella groups to help us access and work with these individuals and groups. We have included a list of useful faith and cultural groups in our Service User Handbook.


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Service User Targets These targets reflect the broad expectations for all services provided by Splitz. Specific project targets are defined within the project outcomes.

2009-2010 2010-2011

Referrals %

Starts %

Referrals %

Starts %

Female 86 93 85 90

BME 4 5 5 6

Disabled 6 6 10 11

The Employers Forum on Disability3 estimates that there are 10 million disabled people in the UK, which equates to around 18% of the population.

3 www.efd.org.uk

equality monitoring report 2009-2010

Documents

monitoring data

equality of opportunity

staff targets

various equality

results of monitoring

paid staff

disability targets

census data