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Forgotten Strategies to Execute Now Epic Content Marketing Joe Pulizzi Founder Content Marketing Institute

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Page 1: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

Forgotten Strategies to Execute NowEpic Content Marketing

Joe Pulizzi

Founder

Content Marketing Institute

Page 2: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

Session Speaker

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Joe Pulizzi

Content Marketing Institute

Author, Epic Content Marketing

@JoePulizzi

Page 3: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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@JoePulizzi

Page 4: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

Let’s Discuss

• A Bit of History (and definition)

• A Smidge of Research

• 6 Forgotten Strategies Specific to Content and Nurturing

Page 5: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

@JoePulizzi

Page 6: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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@JoePulizzi

Page 7: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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Search Engine Optimization

LeadGeneration

Social Media

CONTENT

STRATEGY

@JoePulizzi

Page 8: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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http://bitly.com/cm-research

Page 9: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

Just 36% believe their

content marketing is effective

Page 10: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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Nurturing with Content

@JoePulizzi

Page 12: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

The Messy Middle

Content Marketing Funnel

Page 13: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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#1 – Define the Audience

@JoePulizzi

Forgotten Strategies

Page 14: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

Put your Journalist or Storyteller

hat on:

• WHO is the persona… emotionally attached

• WHAT does she do? What does his day look like?

• WHERE is the gap in his needs/wants?

• WHEN does he need to close this gap?

• WHY should he care about the product us?

Audience Persona Profiles

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Page 15: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

Jeremy

• Mid 30’s – Coffee lover

• Works at a bank

• Responds to email; phonenot so much.

• Frustrated because hiscompany is growing toofast to keep up with support

• Sales USP: Enable Jeremy to be 25% more effective!

• Personal UVP: Give me more time to be me!!

Jeremy Our IT Buyer

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Page 16: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

Put your Journalist or Storyteller

hat on:

• WHO is the persona… emotionally attached

• WHAT does she do? What does his day look like?

• WHERE is the gap in his needs/wants?

• WHEN does he need to close this gap?

• WHY does he care about the product us?

Buyer Persona Profiles

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Page 17: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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Highly Atomized Within 5 Key Topic Areas

At least 20 unique pieces of content for each of 100+ keywords per

year.

Page 18: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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#2 – Define the Outcome

@JoePulizzi

Forgotten Strategies

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Page 20: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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Page 21: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing
Page 22: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing
Page 23: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing
Page 24: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing
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Page 27: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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Create a Content Marketing Mission Statement

@JoePulizzi

Page 28: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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Why?

Page 29: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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Why?Welcome to Inc.com, the place

where entrepreneurs and business

owners can find useful information,

advice, insights, resources and

inspiration for running and growing

their businesses.

Page 30: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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Why?Welcome to Inc.com, the place

where entrepreneurs and business

owners can find useful information,

advice, insights, resources and

inspiration for running and growing

their businesses.

1. Core Target Audience

2. What Will Be Delivered

3. The Outcome for the Audience

Page 31: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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#3 – Choose the Right Content

@JoePulizzi

Forgotten Strategies

Page 32: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

Research data, funny videos, curated lists, infographics, thought leadership

Types of Content

Thought leadership and entertainment to build brand and awareness

Tools that help buyers find you when they are looking for solutions

Company-specific information to help evaluate and reaffirm selection

Buying guides, RFP templates, ROI calculators, whitepapers, analyst reports, webinars

Pricing, demos, services information, 3rd party reviews, customer case studies

Early Stage

Middle Stage

Late Stage

Source: Marketo

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Page 34: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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Best to Nurture

• eNewsletters

• In-Person Events

• White Papers

• Research Reports

• eBooks

Page 35: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing
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80%+

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Page 38: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

AWARENESS

SEO

NURTURING

LEAD NURTURING

PUBLIC RELATIONS

EMAIL

CRM / SOCIAL

LOYALTY PROGRAM

CUSTOMER EVENTS

Page 39: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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@JoePulizzi

• Deliver specific LinkedIn content to sales team.

• Faster closes, more customer interactions.

Page 40: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing
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#4 – Don’t Overcomplicate

@JoePulizzi

Forgotten Strategies

Page 42: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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Mid-sized CMS company – large

considered purchase ($100k to $200k)

“okay, we’ll try this content marketing thing”

BUT, customer acquisition was

1.2x the cost

1.5x as long

Page 43: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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“wait for it....”

Customer Acquisition

Spent 2X as much

Stayed 5X as long

2X more likely to share

Creating Better Customers

Page 44: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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Persona #1 Building a Better Business/Thought Leadership

Webinar

How-To-Webinar

eBook/White Paper Version of Webinar (10 Steps)

CTAs in Report (Landing

Page/Phone #)

Attended

Attended

Page 45: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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#5 – Find the Bigger Story

@JoePulizzi

Forgotten Strategies

Page 46: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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#5 – Find the Bigger Story

@JoePulizzi

Page 47: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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#6 – Don’t Forget Print

@JoePulizzi

Forgotten Strategies

Page 51: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

@JoePulizzi

• 90% of subscribers take some kind of action upon reading the publication.

Page 52: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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@JoePulizzi

• “Has helped us get more conversations with the C-Suite than any other tool we have.”

– Mike Kidder, VP Marketing

Page 53: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

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Page 54: Epic Content Marketing - MECLABS...Jeremy • Mid 30’s –Coffee lover • Works at a bank • Responds to email; phone not so much. • Frustrated because his company is growing

Thank You

Joe Pulizzi

Founder

Content Marketing Institute

[email protected]

@JoePulizzi