Integrating Service delivery / Aadhaar Platform

(DBTL)By

P K Das, GM (IOCL) cum SLC (Odisha)

24th Jan 2014

Collection of Aadhaar letter

RASF verification

Aadhaar De-duplicating

Address De-duplicating

Verification of suspect cases

Seeding in OMC database

Cylinder Delivery / Transaction data to banks

Cash Transfer

Process of seeding

Aadhaar based Transfer system (by Banks )

Banks Seeding Aadhaar (by

Banks)

Essential Activities Activities by Third Party

Aadhaar entry By distributor/Self entry by RASF

One time Advance Cash Transfer- Process

Distributor

Sponsor Bank

Customer Bank Account

Payment Bridge

Aadhaar number + Subsidy Amount

Cash Withdrawal

OMC LPG distribution application

OMC Central reporting

server

Cust

omer

Customer places Order

Order booking initiates the

advance subsidy transfer

Cash on Delivery - Process

Oil Company Distributor

Sponsor Bank

Customer Bank Account

Payment Bridge

Aadhaar number + Subsidy Amount

Cash in account for next cylinder

Sell at Market RateDelivery Information

Cylinder billed at Market Rate

OMC LPG distribution application

OMC Central reporting

server

Cash Payment

at Market Rate

Cust

omer

Customer places Order

Cylinder Delivery

Snapshot of Subsidy transfer to customer in 1st yearAdvance givenAt the time of First Booking

1st 2nd 3rd 4th 5th 6th 7th 8th 9th

Subsidy 1 Subsidy 9

Subsidy 8

Subsidy 7

Subsidy 6

Subsidy 5

Subsidy 4

Subsidy 3

Subsidy 2

CYLINDER DELIVERED

Qualified For the Scheme• All Customers in Domestic household Category. • Quota fixed by GOI is 9 cylinders for a financial year. • Customers who have voluntarily opted out of subsidy

are excluded.• Out of Qualified, those who have linked Aadhaar with

LPG customer data base and Bank account will be eligible to get the subsidy from the date of launch.

• Other customers as and when complete the seeding process within 3 months.

Eligiblity - customersEligibility for LPG Connection Holders

Get Bank account

Have Bank Account

Have Aadhaar Get Aadhaar

Provided Aadhaar in bank

Aadhaar linked to bank

Provided Aadhaar in Distributors

Aadhaar linked to Distributor

No

No

No

No

Aadhaar Linking

• For all new Phases we are withdrawing Indane.co.in route.• Use C.IndSoft and for remote seeding verification through RASF• All C.IndSoft also to be verified through RASF

C.IndSoftRASF(IVR/

SMS/Web/Call

Center

Indane.coin

Cancellation of Bookings• As per the scheme all first time bookings from the date

of launch shall get the subsidy in advance. • Auto Process – Cancel all bookings(Auto) – Rebook(auto) the bookings pending upto last 20

days from the date of commencement.– Customers with bookings prior to 20 days shall be

considered to be cancelled. Such customers shall be informed about cancellation.

Checks on Transfer• Criteria for Permanent advance – Customer has made a booking after the

commencement date– Customer has quota of subsidy left– Customer has Aadhaar number in data base– Customer has Aadhaar number in NPCI mapper– Customer does not have any previous booking

advance pending .• Distributors to enter subsidy amount

New Connection/DBC• For new connections advance subsidy amount will be paid

along with the first cylinder delivery

• For any booking cancelled, advance subsidy shall be carried forward for the next booking.

• For DBC release, as and when cylinder is delivered subsidy will be released.

• For cash and carry customers first time, booking and delivery amount will be transferred together.

Thank You

Thank You

Cash Flow• In cash Flow the payment from Sponsor Bank to Acquiring

Banks will be through APB• Process of subsidy receipt and replenishment from

MoP&NG to be finalised.

Ministry of

FinanceMOPNG

Fund Disbursement

to OMCs

Sponsor Bank

Acquiring Bank

APB Based Transfer

• All distributorships to be kept open on Holidays and Sundays

• Call up toll free and find out responses

• UID center details displayed in distributorships

• Sample checks done by calling customers

• Bank forms printed and distributed to customers

• Drop boxes kept at ROs

Activities at District Level

• Standees in all Retail Outlets/ LPG Distributorships / Banks / prominent Malls:• The standees to be displayed in all the LPG distributorships

and all Retail Outlets of OMCs in the entire District.• The softcopy of the artwork of standees to be given to the

Bankers and displayed in Branches.• Standees to be displayed at Railway Station, Bus Stations,

major Schools & Colleges and prominent malls.

• Advertisement in Classifieds• Distributors to publish advertisements in Classifieds of local

newspapers requesting consumers to give their Aadhaar numbers to LPG distributorships and to their Bankers.

Activities to be taken up – Banner/Advt

• Akashvaani• A talk in local language to be organized. Focus to reach

consumers in Rural areas.

• FM Radio• FM Radio reach in the district to be assessed .• Four (4) advertisements of 30 second duration each day in

FM radio to be broadcasted for a period of 20 days• Three of these advertisements to be in local language and

one in English.• 15 minute talk in the form of questions and answers on DBTL

to be organized.

Activities - Aakashwani/FM

• Bulk SMS

Bulk SMSs to be sent to LPG consumers who oHave already given their Aadhaar numbers to distributors – requesting them to link Aadhaar number with bank account

oHave not given their Aadhaar Number to distributor - requesting them to share their Aadhaar numbers with distributor and link it with bank account

Activities – SMS

Advertisement- Other modes

• Using Criers(Autoriksha and mike)

• Announcements during Public Functions

• TV Scrollers in Local Channels

• Slides in Movie Theatres

• Fliers by distributors

• Stamps on cash Memos